add cloud ibm softlayer plugin, gettickets mode (#1224)
This commit is contained in:
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#
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# Copyright 2018 Centreon (http://www.centreon.com/)
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#
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# Centreon is a full-fledged industry-strength solution that meets
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# the needs in IT infrastructure and application monitoring for
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# service performance.
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# http://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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#
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package cloud::ibm::softlayer::custom::xmlapi;
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use strict;
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use warnings;
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use centreon::plugins::http;
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use XML::Simple;
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sub new {
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my ($class, %options) = @_;
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my $self = {};
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bless $self, $class;
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if (!defined($options{output})) {
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print "Class Custom: Need to specify 'output' argument.\n";
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exit 3;
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}
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if (!defined($options{options})) {
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$options{output}->add_option_msg(short_msg => "Class Custom: Need to specify 'options' argument.");
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$options{output}->option_exit();
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}
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if (!defined($options{noptions})) {
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$options{options}->add_options(arguments =>
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{
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"hostname:s" => { name => 'hostname' },
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"url-path:s" => { name => 'url_path' },
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"port:s" => { name => 'port' },
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"proto:s" => { name => 'proto' },
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"proxyurl:s" => { name => 'proxyurl' },
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"timeout:s" => { name => 'timeout' },
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"ssl-opt:s@" => { name => 'ssl_opt' },
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"api-username:s" => { name => 'api_username' },
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"api-key:s" => { name => 'api_key' },
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});
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}
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$options{options}->add_help(package => __PACKAGE__, sections => 'XMLAPI OPTIONS', once => 1);
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$self->{output} = $options{output};
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$self->{mode} = $options{mode};
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$self->{http} = centreon::plugins::http->new(output => $self->{output});
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return $self;
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}
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sub set_options {
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my ($self, %options) = @_;
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$self->{option_results} = $options{option_results};
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}
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sub set_defaults {
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my ($self, %options) = @_;
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foreach (keys %{$options{default}}) {
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if ($_ eq $self->{mode}) {
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for (my $i = 0; $i < scalar(@{$options{default}->{$_}}); $i++) {
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foreach my $opt (keys %{$options{default}->{$_}[$i]}) {
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if (!defined($self->{option_results}->{$opt}[$i])) {
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$self->{option_results}->{$opt}[$i] = $options{default}->{$_}[$i]->{$opt};
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}
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}
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}
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}
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}
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}
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sub check_options {
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my ($self, %options) = @_;
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$self->{hostname} = (defined($self->{option_results}->{hostname})) ? $self->{option_results}->{hostname} : 'api.softlayer.com';
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$self->{port} = (defined($self->{option_results}->{port})) ? $self->{option_results}->{port} : 443;
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$self->{proto} = (defined($self->{option_results}->{proto})) ? $self->{option_results}->{proto} : 'https';
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$self->{url_path} = (defined($self->{option_results}->{url_path})) ? $self->{option_results}->{url_path} : '/soap/v3';
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$self->{timeout} = (defined($self->{option_results}->{timeout})) ? $self->{option_results}->{timeout} : 10;
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$self->{proxyurl} = (defined($self->{option_results}->{proxyurl})) ? $self->{option_results}->{proxyurl} : undef;
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$self->{ssl_opt} = (defined($self->{option_results}->{ssl_opt})) ? $self->{option_results}->{ssl_opt} : undef;
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if (!defined($self->{option_results}->{api_username}) || $self->{option_results}->{api_username} eq '') {
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$self->{output}->add_option_msg(short_msg => "Need to specify --api-username option.");
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$self->{output}->option_exit();
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}
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if (!defined($self->{option_results}->{api_key}) || $self->{option_results}->{api_key} eq '') {
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$self->{output}->add_option_msg(short_msg => "Need to specify --api-key option.");
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$self->{output}->option_exit();
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}
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return 0;
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}
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sub build_options_for_httplib {
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my ($self, %options) = @_;
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$self->{option_results}->{hostname} = $self->{hostname};
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$self->{option_results}->{timeout} = $self->{timeout};
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$self->{option_results}->{port} = $self->{port};
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$self->{option_results}->{proto} = $self->{proto};
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$self->{option_results}->{proxyurl} = $self->{proxyurl};
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$self->{option_results}->{warning_status} = '';
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$self->{option_results}->{critical_status} = '';
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}
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sub settings {
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my ($self, %options) = @_;
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$self->build_options_for_httplib();
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$self->{http}->add_header(key => 'Accept', value => 'text/xml');
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$self->{http}->add_header(key => 'Accept', value => 'multipart/*');
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$self->{http}->add_header(key => 'Accept', value => 'text/xmlapplication/soap');
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$self->{http}->add_header(key => 'Content-Type', value => 'text/xml; charset=utf-8');
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$self->{http}->set_options(%{$self->{option_results}});
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}
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sub get_connection_info {
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my ($self, %options) = @_;
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return $self->{hostname} . ":" . $self->{port};
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}
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sub get_hostname {
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my ($self, %options) = @_;
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return $self->{hostname};
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}
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sub get_port {
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my ($self, %options) = @_;
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return $self->{port};
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}
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sub get_api_username {
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my ($self, %options) = @_;
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return $self->{option_results}->{api_username};
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}
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sub get_api_key {
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my ($self, %options) = @_;
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return $self->{option_results}->{api_key};
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}
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sub get_endpoint {
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my ($self, %options) = @_;
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$self->settings;
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$self->{http}->add_header(key => 'SOAPAction', value => 'http://api.service.softlayer.com/soap/v3/#' . $options{method});
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my $content = '<?xml version="1.0" encoding="UTF-8"?>
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<soap:Envelope xmlns:slapi="http://api.service.softlayer.com/soap/v3/" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
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xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
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xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
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<soap:Header>
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<slapi:authenticate>
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<apiKey>' . $self->get_api_key() . '</apiKey>
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<username>' . $self->get_api_username() . '</username>
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</slapi:authenticate>
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</soap:Header>
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<soap:Body>
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<slapi:' . $options{method} . ' xsi:nil="true"/>
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</soap:Body>
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</soap:Envelope>';
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my $response = $self->{http}->request(url_path => $self->{url_path} . '/' . $options{service}, method => 'POST', query_form_post => $content);
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my $xml_hash = XMLin($response);
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return $xml_hash->{'SOAP-ENV:Header'}, $xml_hash->{'SOAP-ENV:Body'};
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}
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1;
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__END__
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=head1 NAME
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IBM SoftLayer XML API
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=head1 SYNOPSIS
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IBM SoftLayer XML API
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=head1 XMLAPI OPTIONS
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=over 8
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=item B<--hostname>
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API hostname (Default: 'api.softlayer.com').
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=item B<--url-path>
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API url path (Default: '/soap/v3')
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=item B<--port>
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API port (Default: 443)
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=item B<--proto>
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Specify https if needed (Default: 'https')
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=item B<--api-username>
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Set API username
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=item B<--api-key>
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Set API Key
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=item B<--proxyurl>
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Proxy URL if any
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=item B<--timeout>
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Set HTTP timeout
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=item B<--ssl-opt>
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Set SSL Options (--ssl-opt="SSL_version => TLSv1" --ssl-opt="SSL_verify_mode => SSL_VERIFY_NONE").
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=back
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=head1 DESCRIPTION
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B<custom>.
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=cut
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@ -0,0 +1,166 @@
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#
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# Copyright 2018 Centreon (http://www.centreon.com/)
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#
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# Centreon is a full-fledged industry-strength solution that meets
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# the needs in IT infrastructure and application monitoring for
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# service performance.
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# http://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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#
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package cloud::ibm::softlayer::mode::gettickets;
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use base qw(centreon::plugins::templates::counter);
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use strict;
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use warnings;
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sub custom_ticket_output {
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my ($self, %options) = @_;
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my $msg = sprintf("Title: '%s', Group: '%s', Priority: %s, Create Date: %s", $self->{result_values}->{title},
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$self->{result_values}->{group}, $self->{result_values}->{priority}, $self->{result_values}->{createDate});
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return $msg;
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}
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sub custom_ticket_calc {
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my ($self, %options) = @_;
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$self->{result_values}->{id} = $options{new_datas}->{$self->{instance} . '_id'};
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$self->{result_values}->{title} = $options{new_datas}->{$self->{instance} . '_title'};
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$self->{result_values}->{priority} = $options{new_datas}->{$self->{instance} . '_priority'};
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$self->{result_values}->{createDate} = $options{new_datas}->{$self->{instance} . '_createDate'};
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$self->{result_values}->{group} = $options{new_datas}->{$self->{instance} . '_group'};
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return 0;
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}
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sub prefix_tickets_output {
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my ($self, %options) = @_;
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return "Ticket '" . $options{instance_value}->{id} . "' is open with ";
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}
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sub set_counters {
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my ($self, %options) = @_;
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$self->{maps_counters_type} = [
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{ name => 'global', type => 0 },
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{ name => 'tickets', type => 1, cb_prefix_output => 'prefix_tickets_output' },
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];
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$self->{maps_counters}->{global} = [
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{ label => 'open', set => {
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key_values => [ { name => 'open' } ],
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output_template => 'Number of open tickets : %d',
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perfdatas => [
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{ label => 'open_tickets', value => 'open_absolute', template => '%d',
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min => 0 },
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],
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}
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},
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];
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$self->{maps_counters}->{tickets} = [
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{ label => 'ticket', threshold => 0, set => {
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key_values => [ { name => 'id' }, { name => 'title' }, { name => 'priority' }, { name => 'createDate' },
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{ name => 'group' } ],
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closure_custom_calc => $self->can('custom_ticket_calc'),
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closure_custom_output => $self->can('custom_ticket_output'),
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closure_custom_perfdata => sub { return 0; },
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}
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},
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];
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}
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sub new {
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my ($class, %options) = @_;
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my $self = $class->SUPER::new(package => __PACKAGE__, %options);
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bless $self, $class;
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$self->{version} = '1.0';
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$options{options}->add_options(arguments =>
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{
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"ticket-group:s" => { name => 'ticket_group' },
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});
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return $self;
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}
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sub check_options {
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my ($self, %options) = @_;
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$self->SUPER::check_options(%options);
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}
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sub manage_selection {
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my ($self, %options) = @_;
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$self->{global}->{open} = 0;
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$self->{tickets} = {};
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my $group_id = '';
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my %groups_hash;
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my (undef, $groups) = $options{custom}->get_endpoint(service => 'SoftLayer_Ticket', method => 'getAllTicketGroups');
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foreach my $group (@{$groups->{'ns1:getAllTicketGroupsResponse'}->{'getAllTicketGroupsReturn'}->{'item'}}) {
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$groups_hash{$group->{id}->{content}} = $group->{name}->{content};
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if (defined($self->{option_results}->{ticket_group}) && $self->{option_results}->{ticket_group} ne '' &&
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$group->{name}->{content} =~ /$self->{option_results}->{ticket_group}/) {
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$group_id = $group->{id}->{content};
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}
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}
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if (defined($self->{option_results}->{ticket_group}) && $self->{option_results}->{ticket_group} ne '' && $group_id eq '') {
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|
$self->{output}->add_option_msg(short_msg => "Ticket group ID not found from API.");
|
||||||
|
$self->{output}->option_exit();
|
||||||
|
}
|
||||||
|
|
||||||
|
my (undef, $tickets) = $options{custom}->get_endpoint(service => 'SoftLayer_Account', method => 'getOpenTickets');
|
||||||
|
foreach my $ticket (@{$tickets->{'ns1:getOpenTicketsResponse'}->{'getOpenTicketsReturn'}->{'item'}}) {
|
||||||
|
next if (defined($group_id) && $group_id ne '' && $ticket->{groupId}->{content} ne $group_id);
|
||||||
|
|
||||||
|
$self->{tickets}->{$ticket->{id}->{content}} = {
|
||||||
|
id => $ticket->{id}->{content},
|
||||||
|
title => $ticket->{title}->{content},
|
||||||
|
priority => $ticket->{priority}->{content},
|
||||||
|
createDate => $ticket->{createDate}->{content},
|
||||||
|
group => $groups_hash{$ticket->{groupId}->{content}},
|
||||||
|
};
|
||||||
|
|
||||||
|
$self->{global}->{open}++;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
1;
|
||||||
|
|
||||||
|
__END__
|
||||||
|
|
||||||
|
=head1 MODE
|
||||||
|
|
||||||
|
Check if there is open tickets
|
||||||
|
|
||||||
|
=over 8
|
||||||
|
|
||||||
|
=item B<--ticket-group>
|
||||||
|
|
||||||
|
Name of the ticket group (Can be a regexp).
|
||||||
|
|
||||||
|
=item B<--warning-open>
|
||||||
|
|
||||||
|
Threshold warning for open tickets.
|
||||||
|
|
||||||
|
=item B<--critical-open>
|
||||||
|
|
||||||
|
Threshold critical for open tickets.
|
||||||
|
|
||||||
|
=back
|
||||||
|
|
||||||
|
=cut
|
|
@ -0,0 +1,56 @@
|
||||||
|
#
|
||||||
|
# Copyright 2018 Centreon (http://www.centreon.com/)
|
||||||
|
#
|
||||||
|
# Centreon is a full-fledged industry-strength solution that meets
|
||||||
|
# the needs in IT infrastructure and application monitoring for
|
||||||
|
# service performance.
|
||||||
|
#
|
||||||
|
# Licensed under the Apache License, Version 2.0 (the "License");
|
||||||
|
# you may not use this file except in compliance with the License.
|
||||||
|
# You may obtain a copy of the License at
|
||||||
|
#
|
||||||
|
# http://www.apache.org/licenses/LICENSE-2.0
|
||||||
|
#
|
||||||
|
# Unless required by applicable law or agreed to in writing, software
|
||||||
|
# distributed under the License is distributed on an "AS IS" BASIS,
|
||||||
|
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
|
||||||
|
# See the License for the specific language governing permissions and
|
||||||
|
# limitations under the License.
|
||||||
|
#
|
||||||
|
|
||||||
|
package cloud::ibm::softlayer::plugin;
|
||||||
|
|
||||||
|
use strict;
|
||||||
|
use warnings;
|
||||||
|
use base qw(centreon::plugins::script_custom);
|
||||||
|
|
||||||
|
sub new {
|
||||||
|
my ($class, %options) = @_;
|
||||||
|
my $self = $class->SUPER::new(package => __PACKAGE__, %options);
|
||||||
|
bless $self, $class;
|
||||||
|
|
||||||
|
$self->{version} = '0.1';
|
||||||
|
%{$self->{modes}} = (
|
||||||
|
'get-tickets' => 'cloud::ibm::softlayer::mode::gettickets',
|
||||||
|
);
|
||||||
|
|
||||||
|
$self->{custom_modes}{xmlapi} = 'cloud::ibm::softlayer::custom::xmlapi';
|
||||||
|
|
||||||
|
return $self;
|
||||||
|
}
|
||||||
|
|
||||||
|
sub init {
|
||||||
|
my ($self, %options) = @_;
|
||||||
|
|
||||||
|
$self->SUPER::init(%options);
|
||||||
|
}
|
||||||
|
|
||||||
|
1;
|
||||||
|
|
||||||
|
__END__
|
||||||
|
|
||||||
|
=head1 PLUGIN DESCRIPTION
|
||||||
|
|
||||||
|
Check IBM Softlayer
|
||||||
|
|
||||||
|
=cut
|
Loading…
Reference in New Issue