tyler.durden
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centreon-plugins
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+ Some fix in kayako indent and code

This commit is contained in:
garnier-quentin 2015-07-23 13:55:21 +02:00
parent 2df31a2f6b
commit 800ef2c628
6 changed files with 73 additions and 204 deletions
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9
apps/kayako/sql/mode/listdepartment.pm
View File

@ -45,16 +45,11 @@ sub run {
$self->{sql}->connect();
if (!($self->{sql}->is_version_minimum(version => '5'))) {
$self->{output}->add_option_msg(short_msg => "MySQL version '" . $self->{sql}->{version} . "' is not supported (need version >= '5.x').");
$self->{output}->option_exit();
}
$self->{sql}->query(query => "SELECT departmentid, title FROM swdepartments");
while ((my $row = $self->{sql}->fetchrow_hashref())) {
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{departmentid} . "]");
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{departmentid} . "]");
}
$self->{output}->output_add(severity => 'OK',
short_msg => 'List departments:');
$self->{output}->display(nolabel => 1, force_ignore_perfdata => 1, force_long_output => 1);

9
apps/kayako/sql/mode/listpriority.pm
View File

@ -45,16 +45,11 @@ sub run {
$self->{sql}->connect();
if (!($self->{sql}->is_version_minimum(version => '5'))) {
$self->{output}->add_option_msg(short_msg => "MySQL version '" . $self->{sql}->{version} . "' is not supported (need version >= '5.x').");
$self->{output}->option_exit();
}
$self->{sql}->query(query => "SELECT priorityid, title FROM swticketpriorities");
while ((my $row = $self->{sql}->fetchrow_hashref())) {
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{priorityid} . "]");
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{priorityid} . "]");
}
$self->{output}->output_add(severity => 'OK',
short_msg => 'List priorities:');
$self->{output}->display(nolabel => 1, force_ignore_perfdata => 1, force_long_output => 1);

9
apps/kayako/sql/mode/liststaff.pm
View File

@ -45,16 +45,11 @@ sub run {
$self->{sql}->connect();
if (!($self->{sql}->is_version_minimum(version => '5'))) {
$self->{output}->add_option_msg(short_msg => "MySQL version '" . $self->{sql}->{version} . "' is not supported (need version >= '5.x').");
$self->{output}->option_exit();
}
$self->{sql}->query(query => "SELECT staffid, username FROM swstaff");
while ((my $row = $self->{sql}->fetchrow_hashref())) {
$self->{output}->output_add(long_msg => "'" . $row->{username} . "' [id = " . $row->{staffid} . "]");
$self->{output}->output_add(long_msg => "'" . $row->{username} . "' [id = " . $row->{staffid} . "]");
}
$self->{output}->output_add(severity => 'OK',
short_msg => 'List staff:');
$self->{output}->display(nolabel => 1, force_ignore_perfdata => 1, force_long_output => 1);

9
apps/kayako/sql/mode/liststatus.pm
View File

@ -45,16 +45,11 @@ sub run {
$self->{sql}->connect();
if (!($self->{sql}->is_version_minimum(version => '5'))) {
$self->{output}->add_option_msg(short_msg => "MySQL version '" . $self->{sql}->{version} . "' is not supported (need version >= '5.x').");
$self->{output}->option_exit();
}
$self->{sql}->query(query => "SELECT ticketstatusid, title FROM swticketstatus");
while ((my $row = $self->{sql}->fetchrow_hashref())) {
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{ticketstatusid} . "]");
$self->{output}->output_add(long_msg => "'" . $row->{title} . "' [id = " . $row->{ticketstatusid} . "]");
}
$self->{output}->output_add(severity => 'OK',
short_msg => 'List status:');
$self->{output}->display(nolabel => 1, force_ignore_perfdata => 1, force_long_output => 1);

136
apps/kayako/sql/mode/ticketcount.pm
View File

@ -30,7 +30,6 @@ use Time::Local;
my $ticket_total = 0;
my %tickets;
my $label;
my %handlers = (ALRM => {} );
my $start = "";
my $end = "";
my $priority_filter;
@ -44,15 +43,15 @@ sub new {
$self->{version} = '1.0';
$options{options}->add_options(arguments =>
{
"reload-cache-time:s" => { name => 'reload_cache_time', default => 180 },
"department-id:s" => { name => 'department_id' },
"staff-id:s" => { name => 'staff_id' },
"status-id:s" => { name => 'status_id' },
"priority-id:s" => { name => 'priority_id' },
"warning:s" => { name => 'warning' },
"critical:s" => { name => 'critical' },
"start-date:s" => { name => 'start_date' },
"end-date:s" => { name => 'end_date' },
"reload-cache-time:s" => { name => 'reload_cache_time', default => 180 },
"department-id:s" => { name => 'department_id' },
"staff-id:s" => { name => 'staff_id' },
"status-id:s" => { name => 'status_id' },
"priority-id:s" => { name => 'priority_id' },
"warning:s" => { name => 'warning' },
"critical:s" => { name => 'critical' },
"start-date:s" => { name => 'start_date' },
"end-date:s" => { name => 'end_date' },
});
$self->{statefile_cache} = centreon::plugins::statefile->new(%options);
@ -63,36 +62,36 @@ sub check_options {
my ($self, %options) = @_;
$self->SUPER::init(%options);
if (defined($self->{option_results}->{'start_date'})) {
if ($self->{option_results}->{'start_date'} !~ m/^\d{1,2}-\d{1,2}-\d{4}$/){
$self->{output}->add_option_msg(short_msg => "Please specify a valid date (DD-MM-YYYY).");
$self->{output}->option_exit();
} else {
my ($mday,$mon,$year) = split(/-/, $self->{option_results}->{'start_date'});
$start = $self->{option_results}->{'start_date'};
$self->{option_results}->{'start_date'} = timelocal(0,0,0,$mday,$mon-1,$year);
}
}
if (defined($self->{option_results}->{'end_date'})) {
if ($self->{option_results}->{'end_date'} !~ m/^\d{1,2}-\d{1,2}-\d{4}$/){
if (defined($self->{option_results}->{start_date})) {
if ($self->{option_results}->{start_date} !~ m/^\d{1,2}-\d{1,2}-\d{4}$/){
$self->{output}->add_option_msg(short_msg => "Please specify a valid date (DD-MM-YYYY).");
$self->{output}->option_exit();
} else {
my ($mday,$mon,$year) = split(/-/, $self->{option_results}->{'start_date'});
$start = $self->{option_results}->{start_date};
$self->{option_results}->{start_date} = timelocal(0,0,0,$mday,$mon-1,$year);
}
}
if (defined($self->{option_results}->{end_date})) {
if ($self->{option_results}->{end_date} !~ m/^\d{1,2}-\d{1,2}-\d{4}$/){
$self->{output}->add_option_msg(short_msg => "Please specify a valid date (DD-MM-YYYY).");
$self->{output}->option_exit();
} else {
my ($mday,$mon,$year) = split(/-/, $self->{option_results}->{'end_date'});
$end = $self->{option_results}->{'end_date'};
$self->{option_results}->{'end_date'} = timelocal(59,59,23,$mday,$mon-1,$year);
my ($mday,$mon,$year) = split(/-/, $self->{option_results}->{end_date});
$end = $self->{option_results}->{end_date};
$self->{option_results}->{end_date} = timelocal(59,59,23,$mday,$mon-1,$year);
}
}
if (($self->{perfdata}->threshold_validate(label => 'warning', value => $self->{option_results}->{warning})) == 0) {
$self->{output}->add_option_msg(short_msg => "Wrong warning threshold '" . $self->{option_results}->{warning} . "'.");
$self->{output}->option_exit();
$self->{output}->add_option_msg(short_msg => "Wrong warning threshold '" . $self->{option_results}->{warning} . "'.");
$self->{output}->option_exit();
}
if (($self->{perfdata}->threshold_validate(label => 'critical', value => $self->{option_results}->{critical})) == 0) {
$self->{output}->add_option_msg(short_msg => "Wrong critical threshold '" . $self->{option_results}->{critical} . "'.");
$self->{output}->option_exit();
$self->{output}->add_option_msg(short_msg => "Wrong critical threshold '" . $self->{option_results}->{critical} . "'.");
$self->{output}->option_exit();
}
if (defined($self->{option_results}->{'priority_id'})) {
@priority_filters = split(/,/, $self->{option_results}->{'priority_id'});
if (defined($self->{option_results}->{priority_id})) {
@priority_filters = split(/,/, $self->{option_results}->{priority_id});
}
$self->{statefile_cache}->check_options(%options);
@ -132,22 +131,16 @@ sub run {
$self->{sql} = $options{sql};
$self->{sql}->connect();
if (!($self->{sql}->is_version_minimum(version => '5'))) {
$self->{output}->add_option_msg(short_msg => "MySQL version '" . $self->{sql}->{version} . "' is not supported (need version >= '5.x').");
$self->{output}->option_exit();
}
my $has_cache_file = $self->{statefile_cache}->read(statefile => 'cache_sql_' . $self->{sql}->get_unique_id4save() . '_kayako');
my $timestamp_cache = $self->{statefile_cache}->get(name => 'last_timestamp');
if ($has_cache_file == 0 ||
!defined($timestamp_cache) || ((time() - $timestamp_cache) > (($self->{option_results}->{reload_cache_time}) * 60))) {
$self->reload_cache();
$self->{statefile_cache}->read();
$self->reload_cache();
$self->{statefile_cache}->read();
}
my $query = "SELECT priorityid FROM swtickets WHERE ticketid IS NOT NULL";
if (defined($self->{option_results}->{'department_id'})) {
$query .= " AND departmentid IN (" . $self->{option_results}->{'department_id'} . ")";
}
@ -170,59 +163,60 @@ sub run {
$self->{sql}->query(query => $query);
while ((my $row = $self->{sql}->fetchrow_hashref())) {
if (defined($self->{option_results}->{'priority_id'})){
if (defined($self->{option_results}->{priority_id})) {
foreach $priority_filter (@priority_filters) {
if ($priority_filter == $row->{priorityid}){
if ($priority_filter == $row->{priorityid}) {
$tickets{$priority_filter}++;
$ticket_total++;
}
}
} else {
$ticket_total++;
}
}
}
###########
# Manage Output
###########
my $exit = $self->{perfdata}->threshold_check(value => $ticket_total, threshold => [ { label => 'critical', 'exit_litteral' => 'critical' }, { label => 'warning', exit_litteral => 'warning' } ]);
my $staff = "";
my $ticket_status = "";
my $period = "";
if (defined($self->{option_results}->{'staff_id'}) && ($self->{option_results}->{'staff_id'} =~ m/^\d*$/)) {
###########
# Manage Output
###########
my $exit = $self->{perfdata}->threshold_check(value => $ticket_total, threshold => [ { label => 'critical', exit_litteral => 'critical' }, { label => 'warning', exit_litteral => 'warning' } ]);
my $staff = "";
my $ticket_status = "";
my $period = "";
if (defined($self->{option_results}->{staff_id}) && ($self->{option_results}->{staff_id} =~ m/^\d*$/)) {
$staff = " for staff '" . $self->{statefile_cache}->get(name => 'staff_'.$self->{option_results}->{'staff_id'}) ."'";
}
if (defined($self->{option_results}->{'status_id'}) && ($self->{option_results}->{'status_id'} =~ m/^\d*$/)) {
if (defined($self->{option_results}->{status_id}) && ($self->{option_results}->{status_id} =~ m/^\d*$/)) {
$ticket_status = " in status '" . $self->{statefile_cache}->get(name => 'status_'.$self->{option_results}->{'status_id'}) ."'";
}
if (defined($self->{option_results}->{'start_date'}) || defined($self->{option_results}->{'end_date'})){
if (defined($self->{option_results}->{start_date}) || defined($self->{option_results}->{end_date})){
$period = " -";
}
if (defined($self->{option_results}->{'start_date'})){
$start = " Start: " . $start;
if (defined($self->{option_results}->{start_date})){
$start = " Start: " . $start;
}
if (defined($self->{option_results}->{'end_date'})){
$end = " End: " . $end;
}
if (defined($self->{option_results}->{end_date})){
$end = " End: " . $end;
}
if (defined($self->{option_results}->{'priority_id'})){
foreach $priority_filter (@priority_filters) {
$label = $self->{statefile_cache}->get(name => 'priority_'.$priority_filter);
$self->{output}->perfdata_add(label => $label, value => $tickets{$priority_filter},
min => 0, max => $ticket_total);
}
}
$self->{output}->perfdata_add(label => 'Total', value => $ticket_total,
warning => $self->{perfdata}->get_perfdata_for_output(label => 'warning'),
critical => $self->{perfdata}->get_perfdata_for_output(label => 'critical'));
if (defined($self->{option_results}->{priority_id})) {
foreach $priority_filter (@priority_filters) {
$label = $self->{statefile_cache}->get(name => 'priority_' . $priority_filter);
$self->{output}->perfdata_add(label => $label, value => $tickets{$priority_filter},
min => 0, max => $ticket_total);
}
}
$self->{output}->perfdata_add(label => 'Total', value => $ticket_total,
warning => $self->{perfdata}->get_perfdata_for_output(label => 'warning'),
critical => $self->{perfdata}->get_perfdata_for_output(label => 'critical'),
min => 0);
$self->{output}->output_add(severity => $exit,
short_msg => sprintf("%s tickets%s%s%s%s%s", $ticket_total, $staff, $ticket_status, $period, $start, $end));
$self->{output}->output_add(severity => $exit,
short_msg => sprintf("%s tickets%s%s%s%s%s", $ticket_total, $staff, $ticket_status, $period, $start, $end));
$self->{output}->display();
$self->{output}->exit();

105
apps/kayako/sql/plugin.pm
View File

@ -1,105 +0,0 @@
#
# Copyright 2015 Centreon (http://www.centreon.com/)
#
# Centreon is a full-fledged industry-strength solution that meets
# the needs in IT infrastructure and application monitoring for
# service performance.
#
# Licensed under the Apache License, Version 2.0 (the "License");
# you may not use this file except in compliance with the License.
# You may obtain a copy of the License at
#
# http://www.apache.org/licenses/LICENSE-2.0
#
# Unless required by applicable law or agreed to in writing, software
# distributed under the License is distributed on an "AS IS" BASIS,
# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
# See the License for the specific language governing permissions and
# limitations under the License.
#
package apps::kayako::sql::plugin;
use strict;
use warnings;
use base qw(centreon::plugins::script_sql);
sub new {
my ($class, %options) = @_;
my $self = $class->SUPER::new(package => __PACKAGE__, %options);
bless $self, $class;
# $options->{options} = options object
$self->{version} = '0.1';
%{$self->{modes}} = (
'list-department' => 'apps::kayako::sql::mode::listdepartment',
'list-priority' => 'apps::kayako::sql::mode::listpriority',
'list-staff' => 'apps::kayako::sql::mode::liststaff',
'list-status' => 'apps::kayako::sql::mode::liststatus',
'ticket-count' => 'apps::kayako::sql::mode::ticketcount',
);
$self->{sql_modes}{psqlcmd} = 'database::postgres::psqlcmd';
return $self;
}
sub init {
my ($self, %options) = @_;
$self->{options}->add_options(
arguments => {
'host:s@' => { name => 'db_host' },
'port:s@' => { name => 'db_port' },
'database:s@' => { name => 'db_name' },
}
);
$self->{options}->parse_options();
my $options_result = $self->{options}->get_options();
$self->{options}->clean();
if (defined($options_result->{db_host})) {
@{$self->{sqldefault}->{dbi}} = ();
@{$self->{sqldefault}->{mysqlcmd}} = ();
for (my $i = 0; $i < scalar(@{$options_result->{db_host}}); $i++) {
$self->{sqldefault}->{dbi}[$i] = { data_source => 'mysql:host=' . $options_result->{db_host}[$i] };
$self->{sqldefault}->{mysqlcmd}[$i] = { host => $options_result->{db_host}[$i] };
if (defined($options_result->{db_port}[$i])) {
$self->{sqldefault}->{dbi}[$i]->{data_source} .= ';port=' . $options_result->{db_port}[$i];
$self->{sqldefault}->{mysqlcmd}[$i]->{port} = $options_result->{db_port}[$i];
}
if (!defined($options_result->{db_name}[$i]) || $options_result->{db_name}[$i] eq '') {
$self->{output}->add_option_msg(short_msg => "Need to specify '--database' option.");
$self->{output}->option_exit();
}else{
$self->{sqldefault}->{dbi}[$i]->{data_source} .= ';database=' . $options_result->{db_name}[$i];
$self->{sqldefault}->{psqlcmd}[$i]->{dbname} = $options_result->{db_name}[$i];
}
}
}
$self->SUPER::init(%options);
}
1;
__END__
=head1 PLUGIN DESCRIPTION
Check Kayako with MySQL Server.
=item B<--host>
Hostname to query.
=item B<--port>
Database Server Port.
=item B<--database>
Database Name.
=back
=cut