diff --git a/centreon-plugins/cloud/ibm/softlayer/custom/xmlapi.pm b/centreon-plugins/cloud/ibm/softlayer/custom/xmlapi.pm
new file mode 100644
index 000000000..5fc4cc112
--- /dev/null
+++ b/centreon-plugins/cloud/ibm/softlayer/custom/xmlapi.pm
@@ -0,0 +1,251 @@
+#
+# Copyright 2018 Centreon (http://www.centreon.com/)
+#
+# Centreon is a full-fledged industry-strength solution that meets
+# the needs in IT infrastructure and application monitoring for
+# service performance.
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+
+package cloud::ibm::softlayer::custom::xmlapi;
+
+use strict;
+use warnings;
+use centreon::plugins::http;
+use XML::Simple;
+
+sub new {
+    my ($class, %options) = @_;
+    my $self  = {};
+    bless $self, $class;
+
+    if (!defined($options{output})) {
+        print "Class Custom: Need to specify 'output' argument.\n";
+        exit 3;
+    }
+    if (!defined($options{options})) {
+        $options{output}->add_option_msg(short_msg => "Class Custom: Need to specify 'options' argument.");
+        $options{output}->option_exit();
+    }
+
+    if (!defined($options{noptions})) {
+        $options{options}->add_options(arguments =>
+                    {
+                        "hostname:s"            => { name => 'hostname' },
+                        "url-path:s"            => { name => 'url_path' },
+                        "port:s"                => { name => 'port' },
+                        "proto:s"               => { name => 'proto' },
+                        "proxyurl:s"            => { name => 'proxyurl' },
+                        "timeout:s"             => { name => 'timeout' },
+                        "ssl-opt:s@"            => { name => 'ssl_opt' },
+                        "api-username:s"        => { name => 'api_username' },
+                        "api-key:s"             => { name => 'api_key' },
+ 		    });
+    }
+    $options{options}->add_help(package => __PACKAGE__, sections => 'XMLAPI OPTIONS', once => 1);
+
+    $self->{output} = $options{output};
+    $self->{mode} = $options{mode};
+    $self->{http} = centreon::plugins::http->new(output => $self->{output});
+
+    return $self;
+}
+
+sub set_options {
+    my ($self, %options) = @_;
+
+    $self->{option_results} = $options{option_results};
+}
+
+sub set_defaults {
+    my ($self, %options) = @_;
+
+    foreach (keys %{$options{default}}) {
+        if ($_ eq $self->{mode}) {
+            for (my $i = 0; $i < scalar(@{$options{default}->{$_}}); $i++) {
+                foreach my $opt (keys %{$options{default}->{$_}[$i]}) {
+                    if (!defined($self->{option_results}->{$opt}[$i])) {
+                        $self->{option_results}->{$opt}[$i] = $options{default}->{$_}[$i]->{$opt};
+                    }
+                }
+            }
+        }
+    }
+}
+
+sub check_options {
+    my ($self, %options) = @_;
+    
+    $self->{hostname} = (defined($self->{option_results}->{hostname})) ? $self->{option_results}->{hostname} : 'api.softlayer.com';
+    $self->{port} = (defined($self->{option_results}->{port})) ? $self->{option_results}->{port} : 443;
+    $self->{proto} = (defined($self->{option_results}->{proto})) ? $self->{option_results}->{proto} : 'https';
+    $self->{url_path} = (defined($self->{option_results}->{url_path})) ? $self->{option_results}->{url_path} : '/soap/v3';
+    $self->{timeout} = (defined($self->{option_results}->{timeout})) ? $self->{option_results}->{timeout} : 10;
+    $self->{proxyurl} = (defined($self->{option_results}->{proxyurl})) ? $self->{option_results}->{proxyurl} : undef;
+    $self->{ssl_opt} = (defined($self->{option_results}->{ssl_opt})) ? $self->{option_results}->{ssl_opt} : undef;
+ 
+    if (!defined($self->{option_results}->{api_username}) || $self->{option_results}->{api_username} eq '') {
+        $self->{output}->add_option_msg(short_msg => "Need to specify --api-username option.");
+        $self->{output}->option_exit();
+    }
+    if (!defined($self->{option_results}->{api_key}) || $self->{option_results}->{api_key} eq '') {
+        $self->{output}->add_option_msg(short_msg => "Need to specify --api-key option.");
+        $self->{output}->option_exit();
+    }
+
+    return 0;
+}
+
+sub build_options_for_httplib {
+    my ($self, %options) = @_;
+
+    $self->{option_results}->{hostname} = $self->{hostname};
+    $self->{option_results}->{timeout} = $self->{timeout};
+    $self->{option_results}->{port} = $self->{port};
+    $self->{option_results}->{proto} = $self->{proto};
+    $self->{option_results}->{proxyurl} = $self->{proxyurl};
+    $self->{option_results}->{warning_status} = '';
+    $self->{option_results}->{critical_status} = '';
+}
+
+sub settings {
+    my ($self, %options) = @_;
+
+    $self->build_options_for_httplib();
+
+    $self->{http}->add_header(key => 'Accept', value => 'text/xml');
+    $self->{http}->add_header(key => 'Accept', value => 'multipart/*');
+    $self->{http}->add_header(key => 'Accept', value => 'text/xmlapplication/soap');
+    $self->{http}->add_header(key => 'Content-Type', value => 'text/xml; charset=utf-8');
+    $self->{http}->set_options(%{$self->{option_results}});
+}
+
+sub get_connection_info {
+    my ($self, %options) = @_;
+    
+    return $self->{hostname} . ":" . $self->{port};
+}
+
+sub get_hostname {
+    my ($self, %options) = @_;
+    
+    return $self->{hostname};
+}
+
+sub get_port {
+    my ($self, %options) = @_;
+    
+    return $self->{port};
+}
+
+sub get_api_username {
+    my ($self, %options) = @_;
+
+    return $self->{option_results}->{api_username};
+}
+
+sub get_api_key {
+    my ($self, %options) = @_;
+
+    return $self->{option_results}->{api_key};
+}
+
+sub get_endpoint {
+    my ($self, %options) = @_;
+
+    $self->settings;
+    
+    $self->{http}->add_header(key => 'SOAPAction', value => 'http://api.service.softlayer.com/soap/v3/#' . $options{method});
+
+    my $content = '<?xml version="1.0" encoding="UTF-8"?>
+<soap:Envelope xmlns:slapi="http://api.service.softlayer.com/soap/v3/" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
+  xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsd="http://www.w3.org/2001/XMLSchema"
+  xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
+  <soap:Header>
+    <slapi:authenticate>
+      <apiKey>' . $self->get_api_key() . '</apiKey>
+      <username>' . $self->get_api_username() . '</username>
+    </slapi:authenticate>
+  </soap:Header>
+  <soap:Body>
+    <slapi:' . $options{method} . ' xsi:nil="true"/>
+  </soap:Body>
+</soap:Envelope>';
+
+    my $response = $self->{http}->request(url_path => $self->{url_path} . '/' . $options{service}, method => 'POST', query_form_post => $content);
+    
+    my $xml_hash = XMLin($response);
+    
+    return $xml_hash->{'SOAP-ENV:Header'}, $xml_hash->{'SOAP-ENV:Body'};
+}
+
+1;
+
+__END__
+
+=head1 NAME
+
+IBM SoftLayer XML API
+
+=head1 SYNOPSIS
+
+IBM SoftLayer XML API
+
+=head1 XMLAPI OPTIONS
+
+=over 8
+
+=item B<--hostname>
+
+API hostname (Default: 'api.softlayer.com').
+
+=item B<--url-path>
+
+API url path (Default: '/soap/v3')
+
+=item B<--port>
+
+API port (Default: 443)
+
+=item B<--proto>
+
+Specify https if needed (Default: 'https')
+
+=item B<--api-username>
+
+Set API username
+
+=item B<--api-key>
+
+Set API Key
+
+=item B<--proxyurl>
+
+Proxy URL if any
+
+=item B<--timeout>
+
+Set HTTP timeout
+
+=item B<--ssl-opt>
+
+Set SSL Options (--ssl-opt="SSL_version => TLSv1" --ssl-opt="SSL_verify_mode => SSL_VERIFY_NONE").
+
+=back
+
+=head1 DESCRIPTION
+
+B<custom>.
+
+=cut
diff --git a/centreon-plugins/cloud/ibm/softlayer/mode/gettickets.pm b/centreon-plugins/cloud/ibm/softlayer/mode/gettickets.pm
new file mode 100644
index 000000000..69a92f3a1
--- /dev/null
+++ b/centreon-plugins/cloud/ibm/softlayer/mode/gettickets.pm
@@ -0,0 +1,166 @@
+#
+# Copyright 2018 Centreon (http://www.centreon.com/)
+#
+# Centreon is a full-fledged industry-strength solution that meets
+# the needs in IT infrastructure and application monitoring for
+# service performance.
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+
+package cloud::ibm::softlayer::mode::gettickets;
+
+use base qw(centreon::plugins::templates::counter);
+
+use strict;
+use warnings;
+
+sub custom_ticket_output {
+    my ($self, %options) = @_;
+    
+    my $msg = sprintf("Title: '%s', Group: '%s', Priority: %s, Create Date: %s", $self->{result_values}->{title}, 
+        $self->{result_values}->{group}, $self->{result_values}->{priority}, $self->{result_values}->{createDate});
+    return $msg;
+}
+
+sub custom_ticket_calc {
+    my ($self, %options) = @_;
+    
+    $self->{result_values}->{id} = $options{new_datas}->{$self->{instance} . '_id'};
+    $self->{result_values}->{title} = $options{new_datas}->{$self->{instance} . '_title'};
+    $self->{result_values}->{priority} = $options{new_datas}->{$self->{instance} . '_priority'};
+    $self->{result_values}->{createDate} = $options{new_datas}->{$self->{instance} . '_createDate'};
+    $self->{result_values}->{group} = $options{new_datas}->{$self->{instance} . '_group'};
+    return 0;
+}
+
+sub prefix_tickets_output {
+    my ($self, %options) = @_;
+    
+    return "Ticket '" . $options{instance_value}->{id} . "' is open with ";
+}
+
+sub set_counters {
+    my ($self, %options) = @_;
+
+    $self->{maps_counters_type} = [
+        { name => 'global', type => 0 },
+        { name => 'tickets', type => 1, cb_prefix_output => 'prefix_tickets_output' },
+    ];
+    
+    $self->{maps_counters}->{global} = [
+        { label => 'open', set => {
+                key_values => [ { name => 'open' } ],
+                output_template => 'Number of open tickets : %d',
+                perfdatas => [
+                    { label => 'open_tickets', value => 'open_absolute', template => '%d',
+                      min => 0 },
+                ],
+            }
+        },
+    ];
+    $self->{maps_counters}->{tickets} = [
+        { label => 'ticket', threshold => 0, set => {
+                key_values => [ { name => 'id' }, { name => 'title' }, { name => 'priority' }, { name => 'createDate' },
+                { name => 'group' } ],
+                closure_custom_calc => $self->can('custom_ticket_calc'),
+                closure_custom_output => $self->can('custom_ticket_output'),
+                closure_custom_perfdata => sub { return 0; },
+            }
+        },
+    ];
+}
+
+sub new {
+    my ($class, %options) = @_;
+    my $self = $class->SUPER::new(package => __PACKAGE__, %options);
+    bless $self, $class;
+    
+    $self->{version} = '1.0';
+    $options{options}->add_options(arguments =>
+                                {
+                                    "ticket-group:s"    => { name => 'ticket_group' },
+                                });
+
+    return $self;
+}
+
+sub check_options {
+    my ($self, %options) = @_;
+    $self->SUPER::check_options(%options);
+}
+
+sub manage_selection {
+    my ($self, %options) = @_;
+
+    $self->{global}->{open} = 0;
+    $self->{tickets} = {};
+
+    my $group_id = '';
+    my %groups_hash;
+    my (undef, $groups) = $options{custom}->get_endpoint(service => 'SoftLayer_Ticket', method => 'getAllTicketGroups');
+    foreach my $group (@{$groups->{'ns1:getAllTicketGroupsResponse'}->{'getAllTicketGroupsReturn'}->{'item'}}) {
+        $groups_hash{$group->{id}->{content}} = $group->{name}->{content};
+
+        if (defined($self->{option_results}->{ticket_group}) && $self->{option_results}->{ticket_group} ne '' && 
+            $group->{name}->{content} =~ /$self->{option_results}->{ticket_group}/) {
+            $group_id = $group->{id}->{content};
+        }
+    }
+
+    if (defined($self->{option_results}->{ticket_group}) && $self->{option_results}->{ticket_group} ne '' && $group_id eq '') {
+        $self->{output}->add_option_msg(short_msg => "Ticket group ID not found from API.");
+        $self->{output}->option_exit();
+    }
+
+    my (undef, $tickets) = $options{custom}->get_endpoint(service => 'SoftLayer_Account', method => 'getOpenTickets');
+    foreach my $ticket (@{$tickets->{'ns1:getOpenTicketsResponse'}->{'getOpenTicketsReturn'}->{'item'}}) {
+        next if (defined($group_id) && $group_id ne '' && $ticket->{groupId}->{content} ne $group_id);
+
+        $self->{tickets}->{$ticket->{id}->{content}} = {
+            id => $ticket->{id}->{content},
+            title => $ticket->{title}->{content},
+            priority => $ticket->{priority}->{content},
+            createDate => $ticket->{createDate}->{content},
+            group => $groups_hash{$ticket->{groupId}->{content}},
+        };
+
+        $self->{global}->{open}++;
+    }
+}
+
+1;
+
+__END__
+
+=head1 MODE
+
+Check if there is open tickets
+
+=over 8
+
+=item B<--ticket-group>
+
+Name of the ticket group (Can be a regexp).
+
+=item B<--warning-open>
+
+Threshold warning for open tickets.
+
+=item B<--critical-open>
+
+Threshold critical for open tickets.
+
+=back
+
+=cut
diff --git a/centreon-plugins/cloud/ibm/softlayer/plugin.pm b/centreon-plugins/cloud/ibm/softlayer/plugin.pm
new file mode 100644
index 000000000..2b173a40c
--- /dev/null
+++ b/centreon-plugins/cloud/ibm/softlayer/plugin.pm
@@ -0,0 +1,56 @@
+#
+# Copyright 2018 Centreon (http://www.centreon.com/)
+#
+# Centreon is a full-fledged industry-strength solution that meets
+# the needs in IT infrastructure and application monitoring for
+# service performance.
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+
+package cloud::ibm::softlayer::plugin;
+
+use strict;
+use warnings;
+use base qw(centreon::plugins::script_custom);
+
+sub new {
+    my ($class, %options) = @_;
+    my $self = $class->SUPER::new(package => __PACKAGE__, %options);
+    bless $self, $class;
+
+    $self->{version} = '0.1';
+    %{$self->{modes}} = (
+                            'get-tickets'   => 'cloud::ibm::softlayer::mode::gettickets',
+                        );
+
+    $self->{custom_modes}{xmlapi} = 'cloud::ibm::softlayer::custom::xmlapi';
+
+    return $self;
+}
+
+sub init {
+    my ($self, %options) = @_;
+
+    $self->SUPER::init(%options);
+}
+
+1;
+
+__END__
+
+=head1 PLUGIN DESCRIPTION
+
+Check IBM Softlayer
+
+=cut