diff --git a/network/cisco/callmanager/sxml/custom/xmlapi.pm b/network/cisco/callmanager/sxml/custom/xmlapi.pm index 2e5617c85..4fefc507a 100644 --- a/network/cisco/callmanager/sxml/custom/xmlapi.pm +++ b/network/cisco/callmanager/sxml/custom/xmlapi.pm @@ -184,6 +184,60 @@ END_FILE return $1; } +sub cc_get_service_status { + my ($self, %options) = @_; + + $self->settings(); + + my $data = < + + + + + + + +END_FILE + + my $content = $self->{http}->request( + method => 'POST', + url_path => '/controlcenterservice/services/ControlCenterServicesPort', + header => [ + 'SOAPAction: http://schemas.cisco.com/ast/soap/action/#ControlCenterServices#soapGetServiceList', + 'Content-type: text/xml' + ], + query_form_post => $data, + unknown_status => $self->{unknown_http_status}, + warning_status => $self->{warning_http_status}, + critical_status => $self->{critical_http_status} + ); + + my $xml_result; + eval { + $SIG{__WARN__} = sub {}; + $xml_result = XMLin($content, ForceArray => $options{force_array}, KeyAttr => []); + }; + if ($@) { + $self->{output}->add_option_msg(short_msg => "Cannot decode xml response: $@"); + $self->{output}->option_exit(); + } + if (defined($xml_result->{'soapenv:Body'}->{'soapenv:Fault'})) { + $self->{output}->add_option_msg(short_msg => 'soap response issue'); + $self->{output}->option_exit(); + } + my $results = []; + foreach (@{$xml_result->{'soapenv:Body'}->{soapGetServiceStatusResponse}->{ServiceInformationResponse}->{ServiceInfoList}->{item}}) { + push @$results, { + name => $_->{ServiceName}->{content}, + status => lc($_->{ServiceStatus}->{content}), + reason_code => $_->{ReasonCode}->{content} + }; + } + + return $results; +} + sub perfmon_collect_counter_data { my ($self, %options) = @_; @@ -209,6 +263,7 @@ END_FILE 'SOAPAction: http://schemas.cisco.com/ast/soap/action/#PerfmonPort#perfmonCollectCounterData', 'Content-type: text/xml' ], + query_form_post => $data, unknown_status => $self->{unknown_http_status}, warning_status => $self->{warning_http_status}, critical_status => $self->{critical_http_status} diff --git a/network/cisco/callmanager/sxml/mode/services.pm b/network/cisco/callmanager/sxml/mode/services.pm new file mode 100644 index 000000000..10ff4e71f --- /dev/null +++ b/network/cisco/callmanager/sxml/mode/services.pm @@ -0,0 +1,207 @@ +# +# Copyright 2021 Centreon (http://www.centreon.com/) +# +# Centreon is a full-fledged industry-strength solution that meets +# the needs in IT infrastructure and application monitoring for +# service performance. +# +# Licensed under the Apache License, Version 2.0 (the "License"); +# you may not use this file except in compliance with the License. +# You may obtain a copy of the License at +# +# http://www.apache.org/licenses/LICENSE-2.0 +# +# Unless required by applicable law or agreed to in writing, software +# distributed under the License is distributed on an "AS IS" BASIS, +# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. +# See the License for the specific language governing permissions and +# limitations under the License. +# + +package network::cisco::callmanager::sxml::mode::services; + +use base qw(centreon::plugins::templates::counter); + +use strict; +use warnings; +use centreon::plugins::templates::catalog_functions qw(catalog_status_threshold_ng); + +my @list_statuses = ( + 'started', 'stopped', 'starting', 'stopping', 'unknown' +); + +sub custom_status_output { + my ($self, %options) = @_; + + return sprintf( + 'status: %s [reason: %s]', + $self->{result_values}->{status}, + $self->{result_values}->{reason} + ); +} + +sub prefix_output_global { + my ($self, %options) = @_; + + return 'Services '; +} + +sub prefix_service_output { + my ($self, %options) = @_; + + return "Service '" . $options{instance_value}->{name} . "' "; +} + +sub set_counters { + my ($self, %options) = @_; + + $self->{maps_counters_type} = [ + { name => 'global', type => 0, cb_prefix_output => 'prefix_output_global' }, + { name => 'services', type => 1, cb_prefix_output => 'prefix_service_output', message_multiple => 'All services are ok', skipped_code => { -10 => 1 } }, + ]; + + $self->{maps_counters}->{services} = [ + { label => 'status', type => 2, critical_default => '%{status} !~ /starting|started/i and %{reason} !~ /service not activate/i', set => { + key_values => [ { name => 'status' }, { name => 'reason' }, { name => 'name' } ], + closure_custom_output => $self->can('custom_status_output'), + closure_custom_perfdata => sub { return 0; }, + closure_custom_threshold_check => \&catalog_status_threshold_ng + } + } + ]; + + foreach (@list_statuses) { + push @{$self->{maps_counters}->{global}}, { + label => 'services-' . $_, nlabel => 'services.' . $_ . '.count', set => { + key_values => [ { name => $_ }, { name => 'total' } ], + output_template => $_ . ': %d', + perfdatas => [ + { template => '%d', min => 0, max => 'total' } + ] + } + }; + } +} + +sub new { + my ($class, %options) = @_; + my $self = $class->SUPER::new(package => __PACKAGE__, %options, force_new_perfdata => 1); + bless $self, $class; + + $options{options}->add_options(arguments => { + 'filter-name:s' => { name => 'filter_name' } + }); + + return $self; +} + +my $map_reason_code = { + -1 => '--', + -1000 => 'Component already initialized', -1001 => 'Entry replaced', + -1002 => 'Component not initialized', -1003 => 'Component is running', + -1005 => 'Unable to process event', -1006 => 'Registration already present', + -1007 => 'Unsuccessful completion', -1008 => 'Registration not found', + -1009 => 'Missing or invalid environment variable', -1010 => 'No such service', + -1011 => 'Component is reserved for platform', -1012=> 'Bad arguments', + -1013 => 'Internal error', -1014 => 'Entry was already present', + -1015 => 'Error opening IPC', -1016 => 'No license available', + -1017 => 'Error opening file', -1018 => 'Error reading file', + -1019 => 'Component is not running', -1020 => 'Signal ignored', + -1021 => 'Notification ignored', -1022 => 'Buffer overflow', + -1023 => 'Cannot parse', -1024 => 'Out of memory', + -1025 => 'Not connected', -1026 => 'Component already exists', + -1027 => 'Message was truncated', -1028 => 'Component is empty', + -1029 => 'Operation is pending', -1030 => 'Transaction does not exist', + -1031 => 'Operation timed-out', -1032 => 'File is locked', + -1033 => 'Feature is not implemented yet', + -1034 => 'Alarm was already set', -1035 => 'Alarm was already clear', + -1036 => 'Dependency is in active state', -1037 => 'Dependency is not in active state', + -1038 => 'Circular dependencies detected', -1039 => 'Component already started', + -1040 => 'Component already stopped', -1041 => 'Dependencies still pending', + -1042 => 'Requested process state transition not allowed', -1043 => 'No changes', + -1044 => 'Boundary violation for data structure', -1045 => 'Operation not supported', + -1046 => 'Process recovery in progress', -1047 => 'Process recovery in progress', + -1048 => 'Operation pending on active dependencies', -1049 => 'Operation pending on active dependents', + -1050 => 'Shutdown is in progress', -1051 => 'Invalid Table Handle', + -1052 => 'Data Base not initialized', -1053 => 'Data Directory', + -1054 => 'Table Full', -1055 => 'Deleted Data', + -1056 => 'No Such Record', -1057 => 'Component already in specified state', + -1058 => 'Out of range', -1059 => 'Cannot create object', + -1060 => 'MSO refused, standby system not ready.', -1061 => 'MSO refused, standby state update still in progress. Try again later.', + -1062 => 'MSO refused, standby state update failed. Verify configuration on standby.', -1063 => 'MSO refused, Warm start-up in progress.', + -1064 => 'MSO refused, Warm start-up Failed.', -1065 => 'MSO refused, System is not in active state', + -1066 => 'MSO refused, Detected standalone Flag', -1067 => 'Invalid Token presented in request', + -1068 => 'Service Not Activated', -1069 => 'Commanded Out of Service', + -1070 => 'Multiple Modules have error', -1071 => 'Encountered exception', + -1072 => 'Invalid context path was specified', -1073 => 'No context exists', + -1074 => 'No context path was specified', -1075 => 'Application already exists' +}; + +sub manage_selection { + my ($self, %options) = @_; + + my $results = $options{custom}->cc_get_service_status(); + + $self->{global} = { total => 0 }; + $self->{global}->{$_} = 0 foreach (@list_statuses); + + $self->{services} = {}; + foreach (@$results) { + if (defined($self->{option_results}->{filter_name}) && $self->{option_results}->{filter_name} ne '' && + $_->{name} !~ /$self->{option_results}->{filter_name}/) { + $self->{output}->output_add(long_msg => "skipping service '" . $_->{name} . "': no matching filter.", debug => 1); + next; + } + + $self->{services}->{ $_->{name} } = { + name => $_->{name}, + status => $_->{status}, + reason => $map_reason_code->{ $_->{reason_code} } + }; + $self->{global}->{ $_->{status} }++; + $self->{global}->{total}++; + } +} + +1; + +__END__ + +=head1 MODE + +Check services. + +=over 8 + +=item B<--filter-counters> + +Only display some counters (regexp can be used). +Example: --filter-counters='status' + +=item B<--filter-name> + +Filter services by name (can be a regexp). + +=item B<--unknown-status> + +Set unknown threshold for status. +Can used special variables like: %{status}, %{reason}, %{name} + +=item B<--warning-status> + +Set warning threshold for status. +Can used special variables like: %{status}, %{reason}, %{name} + +=item B<--critical-status> + +Set critical threshold for status (Default: '%{status} !~ /starting|started/i and %{reason} !~ /service not activate/i'). +Can used special variables like: %{status}, %{reason}, %{name} + +=item B<--warning-*> B<--critical-*> + +Thresholds. +Can be: 'services-started', 'services-stopped', 'services-starting', 'services-stopping', 'services-unknown'. + +=back + +=cut diff --git a/network/cisco/callmanager/sxml/plugin.pm b/network/cisco/callmanager/sxml/plugin.pm index cb65f3377..f7c59fd96 100644 --- a/network/cisco/callmanager/sxml/plugin.pm +++ b/network/cisco/callmanager/sxml/plugin.pm @@ -31,7 +31,8 @@ sub new { $self->{version} = '0.1'; $self->{modes} = { - 'alerts' => 'network::cisco::callmanager::sxml::mode::alerts' + 'alerts' => 'network::cisco::callmanager::sxml::mode::alerts', + 'services' => 'network::cisco::callmanager::sxml::mode::services' }; $self->{custom_modes}->{api} = 'network::cisco::callmanager::sxml::custom::xmlapi';