+ Add poorcalls monitoring for MS Lync 2013

apps/lync/2013/mssql/mode/poorcalls.pm

@@ -0,0 +1,136 @@
+#
+# Copyright 2016 Centreon (http://www.centreon.com/)
+#
+# Centreon is a full-fledged industry-strength solution that meets
+# the needs in IT infrastructure and application monitoring for
+# service performance.
+#
+# Licensed under the Apache License, Version 2.0 (the "License");
+# you may not use this file except in compliance with the License.
+# You may obtain a copy of the License at
+#
+#     http://www.apache.org/licenses/LICENSE-2.0
+#
+# Unless required by applicable law or agreed to in writing, software
+# distributed under the License is distributed on an "AS IS" BASIS,
+# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+# See the License for the specific language governing permissions and
+# limitations under the License.
+#
+
+package apps::lync::2013::mssql::mode::poorcalls;
+
+use base qw(centreon::plugins::templates::counter);
+
+use strict;
+use warnings;
+
+sub set_counters {
+    my ($self, %options) = @_;
+
+    $self->{maps_counters_type} = [
+        { name => 'global', type => 0 },
+        { name => 'uri', type => 1, cb_prefix_output => 'prefix_uri_output', message_multiple => 'All users are ok' },
+
+    ];
+
+    $self->{maps_counters}->{global} = [
+        { label => 'global', set => {
+                key_values => [ { name => 'count' } ],
+                output_template => '%d Poor calls',
+                perfdatas => [
+                    { label => 'poor_calls', value => 'count_absolute', template => '%d',
+                      unit => 'calls', min => 0, label_extra_instance => 0 },
+                ],
+            }
+        },
+    ];
+    $self->{maps_counters}->{uri} = [
+        { label => 'user', set => {
+                key_values => [ { name => 'count' }, { name => 'display' } ],
+                output_template => 'count : %d',
+                perfdatas => [
+                    { label => 'poor_calls', value => 'count_absolute', template => '%d',
+                      unit => 'calls', min => 0, label_extra_instance => 1, instance_use => 'display_absolute' },
+                ],
+            }
+        },
+    ];
+}
+
+sub new {
+    my ($class, %options) = @_;
+    my $self = $class->SUPER::new(package => __PACKAGE__, %options);
+    bless $self, $class;
+
+    $self->{version} = '1.0';
+    $options{options}->add_options(arguments =>
+                                {
+                                  'lookback:s' => { name => 'lookback', default => '65' },
+                                  'filter-user:s' => { name => 'filter_user' },
+                                });
+    return $self;
+}
+
+sub prefix_uri_output {
+    my ($self, %options) = @_;
+
+    return "'" . $options{instance_value}->{display} . "' ";
+}
+
+sub manage_selection {
+    my ($self, %options) = @_;
+    # $options{sql} = sqlmode object
+    $self->{sql} = $options{sql};
+    $self->{sql}->connect();
+
+    $self->{sql}->query(query => "SELECT URI, LastPoorCallTime
+                                   FROM [QoEMetrics].[dbo].[User]
+                                   WHERE LastPoorCallTime>=dateadd(minute,-".$self->{option_results}->{lookback}.",getdate())");
+    my $total;
+    while (my $row = $self->{sql}->fetchrow_hashref()) {
+        if (defined($self->{option_results}->{filter_user}) && $self->{option_results}->{filter_user} ne '' &&
+            $row->{URI} !~ /$self->{option_results}->{filter_user}/) {
+            $self->{output}->output_add(long_msg => "Skipping  '" . $row->{URI} . "': no matching filter.", debug => 1);
+            next;
+        }
+        $self->{global}->{count}++;
+        $self->{uri}->{$row->{URI}} = {count => 0, display => $row->{URI}} if (!defined($self->{uri}->{$row->{URI}}));
+        $self->{uri}->{$row->{URI}}->{count}++;
+    }
+
+}
+
+1;
+
+__END__
+
+=head1 MODE
+
+Check Lync Poor Calls during last X minutes (Total and per users)
+
+=over 8
+
+=item B<--filter-user>
+
+Filter user name (can be a regexp)
+
+=item B<--filter-counters>
+
+Only display some counters (regexp can be used).
+
+=item B<--lookback>
+
+Minutes to lookback (From you to UTC) default: 65
+
+=item B<--warning-*>
+
+Set warning threshold for number of poor calls. Can be : 'total', 'user'
+
+=item B<--critical-*>
+
+Set critical threshold for number of poor calls. Can be : 'total', 'user'
+
+=back
+
+=cut