# # Copyright 2022 Centreon (http://www.centreon.com/) # # Centreon is a full-fledged industry-strength solution that meets # the needs in IT infrastructure and application monitoring for # service performance. # # Licensed under the Apache License, Version 2.0 (the "License"); # you may not use this file except in compliance with the License. # You may obtain a copy of the License at # # http://www.apache.org/licenses/LICENSE-2.0 # # Unless required by applicable law or agreed to in writing, software # distributed under the License is distributed on an "AS IS" BASIS, # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. # See the License for the specific language governing permissions and # limitations under the License. # package network::cisco::vcs::restapi::mode::calls; use base qw(centreon::plugins::templates::counter); use strict; use warnings; use Date::Parse; use Digest::MD5 qw(md5_hex); sub prefix_global_output { my ($self, %options) = @_; return 'Calls '; } sub set_counters { my ($self, %options) = @_; $self->{maps_counters_type} = [ { name => 'global', type => 0, cb_prefix_output => 'prefix_global_output', skipped_code => { -10 => 1 } } ]; $self->{maps_counters}->{global} = [ { label => 'dummy', threshold => 0, display_ok => 0, set => { key_values => [ { name => 'last_cdr_start_time' } ], output_template => 'none', perfdatas => [] } } ]; foreach (( ['traversal', 1, 'traversal'], ['nontraversal', 1, 'non traversal'], ['cloud', 1, 'cloud'], ['collaborationedge', 0, 'collaboration edge'], ['microsoftcontent', 0, 'microsoft content'], ['microsoftimp', 0, 'microsoft imp'] )) { push @{$self->{maps_counters}->{global}}, { label => $_->[0] . '-current', nlabel => 'calls.' . $_->[0] . '.current.count', display_ok => $_->[1], set => { key_values => [ { name => $_->[0] . '_current' } ], output_template => $_->[2] . ' current: %d', perfdatas => [ { template => '%d', min => 0 } ] } }, { label => $_->[0] . '-total', nlabel => 'calls.' . $_->[0] . '.total.count', display_ok => 0, set => { key_values => [ { name => $_->[0] . '_total', diff => 1 } ], output_template => $_->[2] . ' total: %d', perfdatas => [ { template => '%d', min => 0 } ] } }; } foreach (( ['connectionfailed', 1, 'connection failed'], ['disconnected', 1, 'disconnected'] )) { push @{$self->{maps_counters}->{global}}, { label => $_->[0] . '-total', nlabel => 'calls.' . $_->[0] . '.total.count', display_ok => $_->[1], set => { key_values => [ { name => $_->[0] } ], output_template => $_->[2] . ': %d', perfdatas => [ { template => '%d', min => 0 } ] } }; } } sub new { my ($class, %options) = @_; my $self = $class->SUPER::new(package => __PACKAGE__, %options, statefile => 1, force_new_perfdata => 1); bless $self, $class; $options{options}->add_options(arguments => { }); return $self; } sub manage_selection { my ($self, %options) = @_; $self->{cache_name} = 'cisco_vcs_' . $options{custom}->get_hostname() . '_' . $options{custom}->get_port() . '_' . $self->{mode} . '_' . (defined($self->{option_results}->{filter_counters}) ? md5_hex($self->{option_results}->{filter_counters}) : md5_hex('all')); my $calls = $options{custom}->get_endpoint( endpoint => '/getxml?location=/Status/ResourceUsage/Calls' ); $self->{global} = { traversal_current => $calls->{ResourceUsage}->{Calls}->{Traversal}->{Current}->{content}, traversal_total => $calls->{ResourceUsage}->{Calls}->{Traversal}->{Total}->{content}, nontraversal_current => $calls->{ResourceUsage}->{Calls}->{NonTraversal}->{Current}->{content}, nontraversal_total => $calls->{ResourceUsage}->{Calls}->{NonTraversal}->{Total}->{content}, cloud_current => $calls->{ResourceUsage}->{Calls}->{Cloud}->{Current}->{content}, cloud_total => $calls->{ResourceUsage}->{Calls}->{Cloud}->{Total}->{content}, collaborationedge_current => $calls->{ResourceUsage}->{Calls}->{CollaborationEdge}->{Current}->{content}, collaborationedge_total => $calls->{ResourceUsage}->{Calls}->{CollaborationEdge}->{Total}->{content}, microsoftcontent_current => $calls->{ResourceUsage}->{Calls}->{MicrosoftContent}->{Current}->{content}, microsoftcontent_total => $calls->{ResourceUsage}->{Calls}->{MicrosoftContent}->{Total}->{content}, microsoftimp_current => $calls->{ResourceUsage}->{Calls}->{MicrosoftIMP}->{Current}->{content}, microsoftimp_total => $calls->{ResourceUsage}->{Calls}->{MicrosoftIMP}->{Total}->{content}, connectionfailed => 0, disconnected => 0 }; my $last_cdr_start_time = $self->read_statefile_key(key => 'global_last_cdr_start_time'); $last_cdr_start_time = 0 if (!defined($last_cdr_start_time)); my $results = $options{custom}->get_endpoint( endpoint => '/history.xml?location=/Calls', force_array => ['Call'] ); #2020-09-24 12:28:52.267179 my $max_start_time = $last_cdr_start_time; foreach my $call (@{$results->{Calls}->{Call}}) { my $tmp_time = Date::Parse::str2time($call->{StartTime}->{content}); if (!defined($tmp_time)) { $self->{output}->output_add( severity => 'UNKNOWN', short_msg => "can't parse date '" . $call->{StartTime}->{content} . "'" ); next; } $tmp_time = int($tmp_time * 10000); $max_start_time = $tmp_time if ($max_start_time < $tmp_time); if ($tmp_time > $last_cdr_start_time) { $call->{State}->{content} =~ s/\s+//g; $self->{global}->{ lc($call->{State}->{content}) }++ if (defined($self->{global}->{ lc($call->{State}->{content}) })); } } $self->{global}->{last_cdr_start_time} = $max_start_time; } 1; __END__ =head1 MODE Check current calls and history. =over 8 =item B<--warning-*> B<--critical-*> Thresholds. Can be: 'traversal-current', 'traversal-total', 'nontraversal-current', 'nontraversal-total', 'cloud-current', 'cloud-total', ' 'collaborationedge-current', 'collaborationedge-total', 'microsoftcontent-current', 'microsoftcontent-total', 'microsoftimp-current', 'microsoftimp-total', 'connectionfailed-total', 'disconnected-total'. =back =cut