# # Copyright 2021 Centreon (http://www.centreon.com/) # # Centreon is a full-fledged industry-strength solution that meets # the needs in IT infrastructure and application monitoring for # service performance. # # Licensed under the Apache License, Version 2.0 (the "License"); # you may not use this file except in compliance with the License. # You may obtain a copy of the License at # # http://www.apache.org/licenses/LICENSE-2.0 # # Unless required by applicable law or agreed to in writing, software # distributed under the License is distributed on an "AS IS" BASIS, # WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. # See the License for the specific language governing permissions and # limitations under the License. # package centreon::common::microsoft::skype::mssql::mode::appsharingqoe; use base qw(centreon::plugins::templates::counter); use strict; use warnings; sub set_counters { my ($self, %options) = @_; $self->{maps_counters_type} = [ { name => 'global', type => 0, skipped_code => { -10 => 1 } }, { name => 'count', type => 0 }, ]; $self->{maps_counters}->{global} = [ { label => 'spoiled-tile-prct-total-avg', set => { key_values => [ { name => 'SpoiledTilePercentTotal' } ], output_template => 'Average Spoiled Tiles: %.2f%%', perfdatas => [ { label => 'spoiled_tile_prct_total_avg', value => 'SpoiledTilePercentTotal', template => '%.2f', unit => '%', min => 0, max => 100 }, ], } }, { label => 'rdp-tile-processing-latency-avg', set => { key_values => [ { name => 'RDPTileProcessingLatencyAverage' } ], output_template => 'Average RDP Tiles Processing Latency: %.2f ms', perfdatas => [ { label => 'rdp_tile_processing_latency_avg', value => 'RDPTileProcessingLatencyAverage', template => '%.2f', unit => 'ms', min => 0 }, ], } }, { label => 'relative-one-way-average', set => { key_values => [ { name => 'RelativeOneWayAverage' } ], output_template => 'Average Amount of One-way Latency: %.2f ms', perfdatas => [ { label => 'relative_one_way_average', value => 'RelativeOneWayAverage', template => '%.2f', unit => 'ms', min => 0 }, ], } }, ]; $self->{maps_counters}->{count} = [ { label => 'stream-count', set => { key_values => [ { name => 'TotalStreams' } ], output_template => 'Streams Count: %.2f/s', perfdatas => [ { label => 'stream_count', value => 'TotalStreams', template => '%.2f', unit => 'streams/s', min => 0 }, ], } }, ]; } sub new { my ($class, %options) = @_; my $self = $class->SUPER::new(package => __PACKAGE__, %options); bless $self, $class; $options{options}->add_options(arguments => { "timeframe:s" => { name => 'timeframe', default => '900' }, "filter-counters:s" => { name => 'filter_counters', default => '' }, }); return $self; } sub manage_selection { my ($self, %options) = @_; $self->{sql} = $options{sql}; $self->{sql}->connect(); my $query = "SELECT AVG(SpoiledTilePercentTotal) AS SpoiledTilePercentTotal, AVG(RDPTileProcessingLatencyAverage) AS RDPTileProcessingLatencyAverage, AVG(RelativeOneWayAverage) AS RelativeOneWayAverage, COUNT(*) AS TotalStreams FROM [QoEMetrics].[dbo].AppSharingStream WHERE ConferenceDateTime > (DATEADD(SECOND,-" . $self->{option_results}->{timeframe} . ",SYSUTCDATETIME())) AND ConferenceDateTime < SYSUTCDATETIME()"; $self->{sql}->query(query => $query); my $results = $self->{sql}->fetchrow_hashref; $self->{global} = { SpoiledTilePercentTotal => (defined($results->{SpoiledTilePercentTotal})) ? $results->{SpoiledTilePercentTotal} : 0, RDPTileProcessingLatencyAverage => (defined($results->{RDPTileProcessingLatencyAverage})) ? $results->{RDPTileProcessingLatencyAverage} : 0, RelativeOneWayAverage => (defined($results->{RelativeOneWayAverage})) ? $results->{RelativeOneWayAverage} : 0, }; $self->{count}->{TotalStreams} = $results->{TotalStreams} / $self->{option_results}->{timeframe}; } 1; __END__ =head1 MODE Check app sharing QoE metrics from SQL Server (Lync 2013, Skype 2015). MS Recommandations : SpoiledTilePercentTotal (Total percentage of the content that did not reach the viewer but was instead discarded and overwritten by fresh content) > 36 RDPTileProcessingLatencyAverage (Average processing time for remote desktop protocol (RDP) tiles. A higher total equates to a longer delay in the viewing experience) > 400 RelativeOneWayAverage (Average amount of one-way latency. Relative one-way latency measures the delay between the client and the server) > 1.75 =over 8 =item B<--filter-counters> Only display some counters (regexp can be used). =item B<--timeframe> Set the timeframe to query in seconds (Default: 900) =item B<--warning-*> Set warning thresholds. Can be : 'spoiled-tile-prct-total-avg', 'rdp-tile-processing-latency-avg', 'relative-one-way-average' =item B<--critical-*> Set critical thresholds. Can be : 'spoiled-tile-prct-total-avg', 'rdp-tile-processing-latency-avg', 'relative-one-way-average' =back =cut