228 lines
9.0 KiB
Perl
228 lines
9.0 KiB
Perl
#
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# Copyright 2021 Centreon (http://www.centreon.com/)
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#
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# Centreon is a full-fledged industry-strength solution that meets
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# the needs in IT infrastructure and application monitoring for
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# service performance.
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#
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# Licensed under the Apache License, Version 2.0 (the "License");
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# you may not use this file except in compliance with the License.
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# You may obtain a copy of the License at
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#
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# http://www.apache.org/licenses/LICENSE-2.0
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#
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# Unless required by applicable law or agreed to in writing, software
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# distributed under the License is distributed on an "AS IS" BASIS,
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# WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
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# See the License for the specific language governing permissions and
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# limitations under the License.
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#
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package hardware::devices::cisco::ces::restapi::mode::callssummary;
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use base qw(centreon::plugins::templates::counter);
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use strict;
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use warnings;
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use centreon::plugins::statefile;
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use Digest::MD5 qw(md5_hex);
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sub custom_loss_output {
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my ($self, %options) = @_;
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return sprintf(
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"packets loss: %.2f%% (%s on %s)",
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$self->{result_values}->{loss_prct},
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$self->{result_values}->{loss},
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$self->{result_values}->{pkts}
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);
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}
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sub prefix_global_output {
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my ($self, %options) = @_;
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return $options{instance_value}->{label} . ' ';
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}
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sub set_counters {
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my ($self, %options) = @_;
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$self->{maps_counters_type} = [
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{ name => 'global', type => 0, skipped_code => { -10 => 1 } },
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{ name => 'global_roomanalytics', type => 0, skipped_code => { -10 => 1 } },
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{ name => 'global_video_incoming', cb_prefix_output => 'prefix_global_output', type => 0, skipped_code => { -10 => 1 } },
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{ name => 'global_video_outgoing', cb_prefix_output => 'prefix_global_output', type => 0, skipped_code => { -10 => 1 } },
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{ name => 'global_audio_incoming', cb_prefix_output => 'prefix_global_output', type => 0, skipped_code => { -10 => 1 } },
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{ name => 'global_audio_outgoing', cb_prefix_output => 'prefix_global_output', type => 0, skipped_code => { -10 => 1 } }
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];
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$self->{maps_counters}->{global} = [
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{ label => 'total-finished', nlabel => 'calls.total.finished.count', set => {
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key_values => [ { name => 'new_calls' } ],
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output_template => 'total calls finished: %d',
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perfdatas => [
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{ template => '%d', min => 0 }
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]
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}
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}
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];
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$self->{maps_counters}->{'global_roomanalytics'} = [
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{ label => 'peoplecount', nlabel => 'calls.roomanalytics.people.count', set => {
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key_values => [ { name => 'peoplecount' } ],
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output_template => 'people count: %s',
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perfdatas => [
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{ template => '%d', min => 0 }
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]
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}
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}
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];
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foreach my $type (('video', 'audio')) {
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foreach my $direction (('incoming', 'outgoing')) {
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$self->{maps_counters}->{'global_' . $type . '_' . $direction} = [
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{ label => 'packetloss', nlabel => 'calls.' . $type . '.' . $direction . '.packetloss.count', set => {
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key_values => [ { name => 'loss' }, { name => 'pkts' }, { name => 'loss_prct' } ],
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closure_custom_output => $self->can('custom_loss_output'),
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perfdatas => [
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{ template => '%d', min => 0 }
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]
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}
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},
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{ label => 'packetloss-prct', nlabel => 'calls.' . $type . '.' . $direction . '.packetloss.percentage', display_ok => 0, set => {
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key_values => [ { name => 'loss_prct' }, { name => 'loss' }, { name => 'pkts' } ],
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closure_custom_output => $self->can('custom_loss_output'),
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perfdatas => [
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{ template => '%d', unit => '%', min => 0, max => 100 }
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]
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}
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},
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{ label => 'maxjitter', nlabel => 'calls.' . $type . '.' . $direction . '.maxjitter.count', set => {
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key_values => [ { name => 'maxjitter' } ],
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output_template => 'max jitter: %s ms',
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perfdatas => [
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{ template => '%d', unit => 'ms', min => 0 }
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]
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}
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}
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];
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}
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}
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}
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sub new {
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my ($class, %options) = @_;
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my $self = $class->SUPER::new(package => __PACKAGE__, %options, force_new_perfdata => 1);
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bless $self, $class;
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$self->{version} = '1.0';
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$options{options}->add_options(arguments => {
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});
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centreon::plugins::misc::mymodule_load(
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output => $self->{output},
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module => 'Date::Parse',
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error_msg => "Cannot load module 'Date::Parse'."
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);
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$self->{statefile_cache} = centreon::plugins::statefile->new(%options);
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return $self;
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}
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sub check_options {
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my ($self, %options) = @_;
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$self->SUPER::check_options(%options);
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$self->{statefile_cache}->check_options(%options);
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}
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sub manage_selection {
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my ($self, %options) = @_;
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$self->{statefile_cache}->read(
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statefile => 'cces_' . $options{custom}->{hostname} . '_' . $self->{mode} . '_' .
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(defined($self->{option_results}->{filter_counters}) ? md5_hex($self->{option_results}->{filter_counters}) : md5_hex('all'))
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);
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my $last_call_endtime = $self->{statefile_cache}->get(name => 'last_call_endtime');
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$last_call_endtime = 0 if (!defined($last_call_endtime));
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my $result = $options{custom}->request_api(
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method => 'POST',
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url_path => '/putxml',
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query_form_post => '<Command><CallHistory><Get><DetailLevel>Full</DetailLevel></Get></CallHistory></Command>',
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ForceArray => ['Entry']
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);
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$self->{global} = { new_calls => 0 };
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$self->{global_video_incoming} = { loss => 0, pkts => 0, loss_prct => 0, maxjitter => 0, label => 'video incoming' };
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$self->{global_video_outgoing} = { loss => 0, pkts => 0, loss_prct => 0, maxjitter => 0, label => 'video outgoing' };
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$self->{global_audio_incoming} = { loss => 0, pkts => 0, loss_prct => 0, maxjitter => 0, label => 'audio incoming' };
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$self->{global_audio_outgoing} = { loss => 0, pkts => 0, loss_prct => 0, maxjitter => 0, label => 'audio outgoing' };
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$self->{global_roomanalytics} = {};
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return if (!defined($result->{CallHistoryGetResult}->{Entry}));
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my $save_last_time = 0;
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foreach (@{$result->{CallHistoryGetResult}->{Entry}}) {
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my $end_time_utc = ref($_->{EndTimeUTC}) eq 'HASH' ? $_->{EndTimeUTC}->{content} : $_->{EndTimeUTC};
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my $end_time = Date::Parse::str2time($end_time_utc);
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if (!defined($end_time)) {
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$self->{output}->output_add(
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severity => 'UNKNOWN',
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short_msg => "can't parse date '" . $end_time_utc . "'"
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);
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next;
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}
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$save_last_time = $end_time if ($save_last_time < $end_time);
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next if ($end_time <= $last_call_endtime);
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$self->{global}->{new_calls}++;
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foreach my $type (('Video', 'Audio')) {
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foreach my $direction (('Incoming', 'Outgoing')) {
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my $max_jitter = ref($_->{$type}->{$direction}->{MaxJitter}) eq 'HASH' ? $_->{$type}->{$direction}->{MaxJitter}->{content} : $_->{$type}->{$direction}->{MaxJitter};
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my $packet_loss = ref($_->{$type}->{$direction}->{PacketLoss}) eq 'HASH' ? $_->{$type}->{$direction}->{PacketLoss}->{content} : $_->{$type}->{$direction}->{PacketLoss};
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$self->{'global_' . lc($type) . '_' . lc($direction)}->{maxjitter} = $max_jitter
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if ($self->{'global_' . lc($type) . '_' . lc($direction)}->{maxjitter} < $max_jitter);
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if ($packet_loss =~ /^(\d+)\/(\d+)/) {
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$self->{'global_' . lc($type) . '_' . lc($direction)}->{loss} += $1;
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$self->{'global_' . lc($type) . '_' . lc($direction)}->{pkts} += $2;
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}
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}
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}
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if (defined($_->{RoomAnalytics}->{PeopleCount})) {
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$self->{global_roomanalytics}->{peoplecount} = $_->{RoomAnalytics}->{PeopleCount};
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if ($_->{RoomAnalytics}->{PeopleCount} =~ /^N\/A$/) {
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$self->{global_roomanalytics}->{peoplecount} = 0;
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}
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}
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}
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foreach my $type (('video', 'audio')) {
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foreach my $direction (('incoming', 'outgoing')) {
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$self->{'global_' . $type . '_' . $direction}->{loss_prct} = $self->{'global_' . $type . '_' . $direction}->{loss} * 100 / $self->{'global_' . $type . '_' . $direction}->{pkts}
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if ($self->{'global_' . $type . '_' . $direction}->{pkts} > 0);
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}
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}
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$self->{statefile_cache}->write(data => { last_call_endtime => $save_last_time });
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}
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1;
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__END__
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=head1 MODE
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Check call history (since TC 6.3)
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=over 8
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=item B<--warning-*> B<--critical-*>
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Thresholds.
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Can be: 'total-finished', 'packetloss'
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'packetloss-prct', 'maxjitter'.
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=back
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=cut
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