👷 Close stale and unreplied to issues

.github/workflows/close-stale-issues.yml

@@ -8,7 +8,9 @@ jobs:
   stale:
     runs-on: ubuntu-latest
     steps:
-      - uses: actions/stale@v4
+      # Comment on, then close issues that haven't been updated for ages 
+      - name: Close Stale Issues
+        uses: actions/stale@v4
         with:
           repo-token: ${{ secrets.BOT_GITHUB_TOKEN }}
           days-before-stale: 42
@@ -16,10 +18,16 @@ jobs:
           operations-per-run: 30
           remove-stale-when-updated: true
           enable-statistics: true
-          stale-issue-message: 'This issue has gone 6 weeks without an update. To keep the ticket open, please indicate that it is still relevant in a comment below. Otherwise it will be closed in 5 working days.'
+          stale-issue-message: > 
-          stale-pr-message: 'This PR is stale because it has been open 6 weeks with no activity. Either remove the stale label or comment below with a short update, otherwise this PR will be closed in 5 days.'
+            This issue has gone 6 weeks without an update. To keep the ticket open, please indicate that it is still relevant in a comment below.
-          close-issue-message: 'This issue was automatically closed because it has been stalled for over 6 weeks with no activity.'
+            Otherwise it will be closed in 5 working days.
-          close-pr-message: 'This pull request was automatically closed because it has been stalled for over 6 weeks with no activity.'
+          stale-pr-message: >
+            This PR is stale because it has been open 6 weeks with no activity. Either remove the stale label or comment below with a short update,
+            otherwise this PR will be closed in 5 days.
+          close-issue-message: >
+            This issue was automatically closed because it has been stalled for over 6 weeks with no activity.
+          close-pr-message: >
+            This pull request was automatically closed because it has been stalled for over 6 weeks with no activity.
           stale-issue-label: '⚰️ Stale'
           close-issue-label: '🕸️ Inactive'
           stale-pr-label: '⚰️ Stale'
@@ -27,3 +35,23 @@ jobs:
           exempt-issue-labels: '📌 Keep Open'
           exempt-pr-labels: '📌 Keep Open'
           labels-to-add-when-unstale: '📌 Keep Open'
+          
+        # Comment on, then close issues that required a response from the user, but didn't get one
+      - name: Close Issues without Response
+        uses: actions/stale@v4
+        with:
+          repo-token: ${{ secrets.BOT_GITHUB_TOKEN }}
+          days-before-stale: 7
+          days-before-close: 3
+          operations-per-run: 10
+          remove-stale-when-updated: true
+          stale-issue-message: >
+            Hello! Looks like additional info is required for this issue to be addressed.
+            Don't forget to provide this within the next few days to keep your ticket open.
+          close-issue-message: 'Issue closed due to no response from user.'
+          only-labels: '🚏 Awaiting User Response'
+          labels-to-remove-when-unstale: '🚏 Awaiting User Response, 🛑 No Response'
+          stale-issue-label: '🛑 No Response'
+          close-issue-label: '🕸️ Inactive'
+          exempt-issue-labels: '📌 Keep Open'
+          exempt-pr-labels: '📌 Keep Open'