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## <a id="troubleshooting-information-required"></a> Which information is required
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* Which distribution and version
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* How was Icinga 2 installed (and which repository in case)
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* Run `icinga2 --version`
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* Run `icinga2 troubleshoot` to receive a file with the most basic information
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* How was Icinga 2 installed (and which repository in case) and which distribution are you using
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* Provide complete configuration snippets explaining your problem in detail
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* Provide complete logs targetting your problem
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* If the check command failed - what's the output of your manual plugin tests?
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* In case of [debugging](18-debug.md#debug) Icinga 2, the full back traces and outputs
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@ -57,6 +57,7 @@ options.
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* repository zone add (adds a new Zone object)
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* repository zone list (lists all Zone objects)
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* repository zone remove (removes a Zone object)
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* troubleshoot (collect information for troubleshooting)
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* variable get (gets a variable)
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* variable list (lists all variables)
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## <a id="cli-command-variable"></a> CLI command: Troubleshoot
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Collects basic information like version, paths, log files and crash reports for troubleshooting purposes and prints them to a file or the console. See [troubleshooting](13-troubleshooting.md#troubleshooting-information-required).
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Its output defaults to a file named `troubleshooting-[TIMESTAMP].log` so it won't overwrite older troubleshooting files.
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> **Note**
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> Keep in mind that this tool can not collect information from other icinga2 nodes, you will have to run it on
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> each of one of you instances.
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> This is only a tool to collect information to help others help you, it will not attempt to fix anything.
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# icinga2 troubleshoot --help
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icinga2 - The Icinga 2 network monitoring daemon (version: v2.2.0-551-g1d0f6ed)
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Usage:
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icinga2 troubleshoot [<arguments>]
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Global options:
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-h [ --help ] show this help message
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-V [ --version ] show version information
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--color use VT100 color codes even when stdout is not aterminal
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-D [ --define ] arg define a constant
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-l [ --library ] arg load a library
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-I [ --include ] arg add include search directory
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-x [ --log-level ] arg specify the log level for the console log
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Command options:
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-c [ --console ] print to console instead of file
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-o [ --output ] arg path to output file
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Report bugs at <https://dev.icinga.org/>
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Icinga home page: <https://www.icinga.org/>
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## <a id="cli-command-variable"></a> CLI command: Variable
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Lists all configured variables (constants) in a similar fasion like [object list](8-cli-commands.md#cli-command-object).
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