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[DEV-371] Improve README (#1219)
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DEVELOPMENT.md
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DEVELOPMENT.md
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# Development
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Here is a guide of how to set up the development environment in OpenSupports.
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## Requirements
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* PHP 5.6+
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* MySQL 4.1+
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### Getting up and running FRONT-END (client folder)
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1. Update: `sudo apt update`
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2. Clone this repo: `git clone https://github.com/opensupports/opensupports.git`
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3. Install `nvm`: https://github.com/nvm-sh/nvm
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4. Use node version 11.15.0: `nvm install 11` followed by `nvm use 11`
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5. Go to client: `cd opensupports/client`
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6. Install dependencies: `npm install`
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7. Rebuild node-sass: `npm rebuild node-sass`
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8. Run: `npm start` (PHP server api it must be running at :8080)
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10. Go to the main app: `http://localhost:3000/app`
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11. Your browser will automatically be opened and directed to the browser-sync proxy address.
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12. Use `npm start-fixtures` to enable fixtures and not require php server to be running.
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OpenSupport uses by default the port 3000, but this port could already be used. If this is the case, you can modify this in the file: `client/webpack.config.js`.
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##### Production Task
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Just as there is a task for development, there is also a `npm build` task for putting the project into a production-ready state. This will run each of the tasks, while also adding the image minification task discussed above and the result store in `dist/` folder.
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**Reminder:** Notice there is `index.html` and `index.php`. The first one searches the backend server where `config.js` says it, the second one uses `/api` to find the server. If you want to run OpenSupports in a single server, then use `index.php`.
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#### Frontend Unit Testing
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1. Do the steps described before.
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2. Install mocha: `npm install -g mocha@6.2.0`
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3. Run `npm test` to run the tests.
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### Getting up and running BACK-END (server folder)
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1. Install [Docker CE](https://docs.docker.com/install/)
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2. Go to the server folder: `cd opensupports/server`
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3. Run `make build` to build the images
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4. Run `make install` to install composer dependencies
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- `make run` runs the backend and database
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- `make stop` stop backend and database server
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- `make log` show live server logs
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- `make db` access to mysql database console
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- `make sh` access to backend docker container bash
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- `make test` run phpunit tests
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- `make doc` to build the documentation (requires `apidoc`)
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Server api runs on `http://localhost:8080/`
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Also, there's a *phpmyadmin* instance running on `http://localhost:6060/`,
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you can access with the username `root` and empty password
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##### Building
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Once you've installed dependencies for frontend and backend, you can run `./build.sh` and it will generate a zip file inside `dist/` ready for distribution. You can use this file to install OpenSupports on a serving following the [installation instructions](https://github.com/opensupports/opensupports/wiki/Installation)
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##### BACKEND API RUBY TESTING
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1. Go to tests folder: `cd opensupports/tests`
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2. Run `make build` to install ruby container and its required dependencies
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- `make run` for running tests (database will be cleared)
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- `make clear` for clearing database
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##### BACKEND FAKE SMTP SERVER
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If you're doing development, you can use a FakeSMTP server to see the mails that are being sent.
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1. Install Java if you don't have it yet:
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`sudo apt-get install default-jre`
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`sudo apt-get install default-jdk`
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2. [Download FakeSMTP](https://nilhcem.github.io/FakeSMTP/download.html)
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3. Extract the file from the zip and run it:
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`java -jar fakeSMTP-2.0.jar`
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4. Set the port to 7070 and start the SMTP server.
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5. Every time the application sends an email, it will be reflected there.
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97
README.md
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README.md
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<div align="center">
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[](https://travis-ci.org/opensupports/opensupports) v4.11.0
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OpenSupports is an open source ticket system built primarily with PHP and ReactJS.
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OpenSupports is a simple and beautiful open source ticket system. <br />
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Please, visit our website for more information: [http://www.opensupports.com/](http://www.opensupports.com/)
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<a href="https://www.opensupports.com/"><strong>Learn more »</strong></a>
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<br />
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<p align="center">
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<a href="https://www.opensupports.com/">Website</a> •
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<a href="https://docs.opensupports.com/">Docs</a> •
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<a href="https://opensupports.com/demo/">Demo</a> •
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<a href="https://www.opensupports.com/pricing/">Official Subscription</a>
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</p>
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## Requirements
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</div>
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* PHP 5.6+
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* MySQL 4.1+
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## Development
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## 🌱 About the Project
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Here is a guide of how to set up the development environment in OpenSupports.
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### Getting up and running FRONT-END (client folder)
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### What Customers See
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1. Update: `sudo apt update`
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2. Clone this repo: `git clone https://github.com/opensupports/opensupports.git`
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3. Install `nvm`: https://github.com/nvm-sh/nvm
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4. Use node version 11.15.0: `nvm install 11` followed by `nvm use 11`
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5. Go to client: `cd opensupports/client`
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6. Install dependencies: `npm install`
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7. Rebuild node-sass: `npm rebuild node-sass`
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8. Run: `npm start` (PHP server api it must be running at :8080)
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10. Go to the main app: `http://localhost:3000/app`
|
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11. Your browser will automatically be opened and directed to the browser-sync proxy address.
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12. Use `npm start-fixtures` to enable fixtures and not require php server to be running.
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OpenSupport uses by default the port 3000, but this port could already be used. If this is the case, you can modify this in the file: `client/webpack.config.js`.
|

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##### Production Task
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### What Staff Members See
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Just as there is a task for development, there is also a `npm build` task for putting the project into a production-ready state. This will run each of the tasks, while also adding the image minification task discussed above and the result store in `dist/` folder.
|

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**Reminder:** Notice there is `index.html` and `index.php`. The first one searches the backend server where `config.js` says it, the second one uses `/api` to find the server. If you want to run OpenSupports in a single server, then use `index.php`.
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## 🙌🏼 Ticket System for Absolutely Everyone
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#### Frontend Unit Testing
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OpenSupports is a simple and beautiful open source ticket system.
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1. Do the steps described before.
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2. Install mocha: `npm install -g mocha@6.2.0`
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3. Run `npm test` to run the tests.
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### Getting up and running BACK-END (server folder)
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It is a web application that provides you with a better management of your users’ queries. They send you tickets through OpenSupports and you can handle them appropriately.
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1. Install [Docker CE](https://docs.docker.com/install/)
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2. Go to the server folder: `cd opensupports/server`
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3. Run `make build` to build the images
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4. Run `make install` to install composer dependencies
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- `make run` runs the backend and database
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Self-hosted, or [hosted by us](https://www.opensupports.com/pricing/), API-driven, and ready to be deployed on your own domain.
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- `make stop` stop backend and database server
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- `make log` show live server logs
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- `make db` access to mysql database console
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- `make sh` access to backend docker container bash
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- `make test` run phpunit tests
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- `make doc` to build the documentation (requires `apidoc`)
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Server api runs on `http://localhost:8080/`
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## 🧐 Stay Up-to-Date
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Also, there's a *phpmyadmin* instance running on `http://localhost:6060/`,
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you can access with the username `root` and empty password
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##### Building
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OpenSupports is growing and steadily incorporating new features. You might want to **add a star to the project** (or watch updates) to be notified about new releases.
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Once you've installed dependencies for frontend and backend, you can run `./build.sh` and it will generate a zip file inside `dist/` ready for distribution. You can use this file to install OpenSupports on a serving following the [installation instructions](https://github.com/opensupports/opensupports/wiki/Installation)
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##### BACKEND API RUBY TESTING
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## 💪🏼 Features
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1. Go to tests folder: `cd opensupports/tests`
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Check out our [most important features](https://opensupports.com/features) at our website.
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2. Run `make build` to install ruby container and its required dependencies
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- `make run` for running tests (database will be cleared)
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Are we missing something? [Suggest an improvement](https://github.com/opensupports/opensupports/issues/new)!
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- `make clear` for clearing database
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##### BACKEND FAKE SMTP SERVER
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## 🛠 Install
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If you're doing development, you can use a FakeSMTP server to see the mails that are being sent.
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1. Install Java if you don't have it yet:
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OpenSupports can be hosted on your own servers, or [hosted by us](https://www.opensupports.com/pricing/).
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`sudo apt-get install default-jre`
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There are multiple benefits to having the system hosted by its creators, including official support into any problem you might encounter.
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`sudo apt-get install default-jdk`
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2. [Download FakeSMTP](https://nilhcem.github.io/FakeSMTP/download.html)
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But in the case you prefer your development team to deal with the installation, maintenance (upgrades, backups, etc.), and integrations, we charge you nothing for it, OpenSupports is **free and open-source**!
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3. Extract the file from the zip and run it:
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Check out our [installation guide](https://docs.opensupports.com/guides/installation/).
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`java -jar fakeSMTP-2.0.jar`
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## 👨🏼💻 Development
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4. Set the port to 7070 and start the SMTP server.
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Are you a programmer? You can help us to fix bugs and build OpenSupports' features!
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5. Every time the application sends an email, it will be reflected there.
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Check out our [development guide](./DEVELOPMENT.md) to get your development environment up and running.
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And even if you are not a programmer, you can help us by [reporting problems or suggesting improvements](https://github.com/opensupports/opensupports/issues/new), we love feedback and learn a lot from it!
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