tyler.durden
/
opensupports
mirror of https://github.com/opensupports/opensupports.git
1
0
Fork 0
Code Issues Packages Projects Releases Wiki Activity

ticket search list frontend

This commit is contained in:
Guillermo 2019-12-17 08:35:04 -03:00
parent 5219b91388
commit 2678947f85
13 changed files with 400 additions and 16 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

84
client/src/app-components/ticket-query-list.js Normal file
View File

@ -0,0 +1,84 @@
import React from 'react';
import _ from 'lodash';
import API from 'lib-app/api-call';
import i18n from 'lib-app/i18n';
import {connect} from 'react-redux';
import TicketList from 'app-components/ticket-list';
import Message from 'core-components/message';
class TicketQueryList extends React.Component {
state = {
tickets: [],
page: 1,
pages: 0,
error: null,
loading: true
};
componentDidMount() {
this.getTickets();
}
render() {
return (
<div>
{(this.state.error) ? <Message type="error">{i18n('ERROR_RETRIEVING_TICKETS')}</Message> : <TicketList {...this.getTicketListProps()}/>}
</div>
);
}
getTickets() {
this.setState({
loading:true
})
API.call({
path: '/ticket/search',
data: {
page : this.state.page,
...this.props.filters
}
}).then((result) => {
this.setState({
tickets: result.data.tickets,
page: result.data.page,
pages: result.data.pages,
error: null,
loading: false
})
}).catch((result) => this.setState({
loading: false,
error: result.message
}));
}
onPageChange(event) {
this.setState({page: event.target.value}, () => this.getTickets());
}
getTicketListProps () {
const {page,pages,loading,tickets} = this.state;
return {
userId: this.props.userId,
ticketPath: '/admin/panel/tickets/view-ticket/',
tickets,
page,
pages,
loading,
type: 'secondary',
showDepartmentDropdown: false,
closedTicketsShown: false,
onPageChange:this.onPageChange.bind(this)
};
}
}
export default connect((store) => {
return {
userId: store.session.userId
};
})(TicketQueryList);

2
client/src/app/Routes.js
View File

@ -33,6 +33,7 @@ import AdminPanelMyAccount from 'app/admin/panel/dashboard/admin-panel-my-accoun
import AdminPanelMyTickets from 'app/admin/panel/tickets/admin-panel-my-tickets';
import AdminPanelNewTickets from 'app/admin/panel/tickets/admin-panel-new-tickets';
import AdminPanelAllTickets from 'app/admin/panel/tickets/admin-panel-all-tickets';
import AdminPanelSearchTickets from 'app/admin/panel/tickets/admin-panel-search-tickets';
import AdminPanelViewTicket from 'app/admin/panel/tickets/admin-panel-view-ticket';
import AdminPanelCustomResponses from 'app/admin/panel/tickets/admin-panel-custom-responses';
@ -113,6 +114,7 @@ export default (
<Route path="my-tickets" component={AdminPanelMyTickets} />
<Route path="new-tickets" component={AdminPanelNewTickets} />
<Route path="all-tickets" component={AdminPanelAllTickets} />
<Route path="search-tickets" component={AdminPanelSearchTickets} />
<Route path="custom-responses" component={AdminPanelCustomResponses} />
<Route path="view-ticket/:ticketNumber" component={AdminPanelViewTicket} />
</Route>

32
client/src/app/admin/panel/tickets/admin-panel-search-tickets.js Normal file
View File

@ -0,0 +1,32 @@
import React from 'react';
import {connect} from 'react-redux';
import i18n from 'lib-app/i18n';
import TicketQueryList from 'app-components/ticket-query-list';
import Header from 'core-components/header';
import Message from 'core-components/message';
class AdminPanelSearchTickets extends React.Component {
render() {
return (
<div className="admin-panel-all-tickets">
<Header title={i18n('ALL_TICKETS')} description={i18n('SEARCH_TICKETS_DESCRIPTION')} />
{(this.props.error) ? <Message type="error">{i18n('ERROR_RETRIEVING_TICKETS')}</Message> : <TicketQueryList filters ={this.getFilters()}/>}
</div>
);
}
getFilters() {
return {
};
}
}
export default connect((store) => {
return {
error: store.adminData.allTicketsError
};
})(AdminPanelSearchTickets);

2
client/src/data/languages/en.js
View File

@ -93,6 +93,7 @@ export default {
'CHANGE_EMAIL': 'Change email',
'CHANGE_PASSWORD': 'Change password',
'NAME': 'Name',
'SEARCH': 'Search',
'SIGNUP_DATE': 'Sign up date',
'SEARCH_USERS': 'Search users...',
'SEARCH_EMAIL': 'Search email...',
@ -293,6 +294,7 @@ export default {
'MY_TICKETS_DESCRIPTION': 'Here you can view the tickets you are responsible for.',
'NEW_TICKETS_DESCRIPTION': 'Here you can view all the new tickets that are not assigned by anyone.',
'ALL_TICKETS_DESCRIPTION': 'Here you can view the tickets of the departments you are assigned.',
'SEARCH_TICKETS_DESCRIPTION': 'Here you can search tickets by specifics filters.',
'TICKET_VIEW_DESCRIPTION': 'This ticket has been sent by a customer. Here you can respond or assign the ticket',
'BAN_USERS_DESCRIPTION': 'Here you can see a list of banned emails, you can un-ban them or add more emails to the list.',
'LIST_USERS_DESCRIPTION': 'This is the list of users that are registered in this platform. You can search for someone in particular, delete it or ban it.',

1
server/controllers/staff/get-all-tickets.php
View File

@ -50,6 +50,7 @@ class GetAllTicketsStaffController extends Controller {
]);
return;
}
Response::respondSuccess([
'tickets' => $this->getTicketList()->toArray(true),
'pages' => $this->getTotalPages()

14
server/controllers/ticket/search.php
View File

@ -116,17 +116,21 @@ class SearchController extends Controller {
$query = $this->getSQLQuery($inputs);
$queryWithOrder = $this->getSQLQueryWithOrder($inputs);
$totalCount = RedBean::getAll("SELECT COUNT(*) FROM (SELECT COUNT(*) " . $query . " ) AS T2")[0]['COUNT(*)'];
$ticketList = RedBean::getAll($queryWithOrder);
$ticketIdList = RedBean::getAll($queryWithOrder);
$ticketList = [];
foreach ($ticketIdList as $item) {
$ticket = Ticket::getDataStore($item['id']);
array_push($ticketList, $ticket->toArray());
}
$ticketTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticket';");
if($ticketTableExists){
Response::respondSuccess([
'tickets' => $ticketList,
'pages' => ceil($totalCount / 10),
'page' => $inputs['page'] ? $inputs['page'] : 1
'page' => $inputs['page'] ? ($inputs['page']*1) : 1
]);
}else{
Response::respondSuccess([]);
@ -151,7 +155,7 @@ class SearchController extends Controller {
public function getSQLQueryWithOrder($inputs) {
$query = $this->getSQLQuery($inputs);
$order = "";
$query = "SELECT ticket.id,ticket.title,ticket.ticket_number, ticket.priority ,ticket.department_id, ticket.author_id , ticket.date " . $query;
$query = "SELECT" . " ticket.id " . $query;
$this->setQueryOrder($inputs, $order);
$inputs['page'] ? $page = $inputs['page'] : $page = 1 ;

258
server/tests/controllers/ticket/searchTest.php Normal file
View File

@ -0,0 +1,258 @@
<?php
// MOCKS
include_once 'tests/__lib__/Mock.php';
include_once 'tests/__mocks__/NullDataStoreMock.php';
include_once 'tests/__mocks__/ResponseMock.php';
include_once 'tests/__mocks__/ControllerMock.php';
include_once 'tests/__mocks__/SessionMock.php';
include_once 'tests/__mocks__/UserMock.php';
include_once 'tests/__mocks__/HashingMock.php';
include_once 'tests/__mocks__/SessionCookieMock.php';
include_once 'tests/__mocks__/RedBeanMock.php';
include_once 'data/ERRORS.php';
use PHPUnit\Framework\TestCase;
use RedBeanPHP\Facade as RedBean;
class SearchControllerTest extends TestCase {
private $searchController;
protected function setUp() {
Session::initStubs();
Response::initStubs();
RedBean::initStubs();
RedBean::setStatics([
'exec' => \Mock::stub()->returns(1)
]);
Controller::$requestReturnMock = null;
$_SERVER['REMOTE_ADDR'] = 'MOCK_REMOTE';
$this->searchController = new SearchController();
}
public function testTagsFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => []
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => [0]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( tag_ticket.tag_id = 0) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => [0,1,2]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( tag_ticket.tag_id = 0 or tag_ticket.tag_id = 1 or tag_ticket.tag_id = 2) GROUP BY ticket.id'
);
}
public function testClosedFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'closed'=> null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'closed'=> 1
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.closed = 1 GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'closed'=> '0'
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.closed = 0 GROUP BY ticket.id'
);
}
public function testAssignedFilter(){
$this->assertEquals(
$this->searchController->getSQLQuery([
'assigned'=> null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'assigned'=> '0'
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.owner_id IS NULL GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'assigned'=> 1
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.owner_id IS NOT NULL GROUP BY ticket.id'
);
}
public function testUnreadStaffFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'unreadStaff' => null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'unreadStaff' => '0'
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.unread_staff = 0 GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'unreadStaff' => 1
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ticket.unread_staff = 1 GROUP BY ticket.id'
);
}
public function testPriorityFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => []
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => [1]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( tag_ticket.tag_id = 1) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => [2,3]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( tag_ticket.tag_id = 2 or tag_ticket.tag_id = 3) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'tags' => [1,2,3]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( tag_ticket.tag_id = 1 or tag_ticket.tag_id = 2 or tag_ticket.tag_id = 3) GROUP BY ticket.id'
);
}
public function testdateRangeFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'dateRange' => null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'dateRange' => [1,2]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE (ticket.date >= 1 and ticket.date <= 2) GROUP BY ticket.id'
);
}
/*
public function testDepartmentsFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'departments' => null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'departments' => [1]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( ticket.department_id = 1) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'departments' => [1,2,3]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( ticket.department_id = 1 or ticket.department_id = 2 or ticket.department_id = 3) GROUP BY ticket.id'
);
}
*/
public function testAuthorsFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'authors' => null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'authors' => [
[
'id' => 1,
'staff' => 1
],
[
'id' => 2,
'staff' => 0
]
]
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE ( ticket.author_staff_id = 1 or ticket.author_id = 2) GROUP BY ticket.id'
);
}
public function testQueryFilter() {
$this->assertEquals(
$this->searchController->getSQLQuery([
'query' => null
]),
'FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id'
);
$this->assertEquals(
$this->searchController->getSQLQuery([
'query' => 'hello world'
]),
"FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE (ticket.title LIKE '%hello world%' or ticket.content LIKE '%hello world%' or ticket.ticket_number LIKE '%hello world%' or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE '%hello world%') ) GROUP BY ticket.id"
);
}
public function testQueryWithOrder() {
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
'page' => 1
]),
"SELECT ticket.id,ticket.title,ticket.ticket_number, ticket.priority ,ticket.department_id, ticket.author_id , ticket.date FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id ORDER BY ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.priority desc, ticket.date desc LIMIT 10 OFFSET 0"
);
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
'page' => 1,
'query' => 'stark'
]),
"SELECT ticket.id,ticket.title,ticket.ticket_number, ticket.priority ,ticket.department_id, ticket.author_id , ticket.date FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE (ticket.title LIKE '%stark%' or ticket.content LIKE '%stark%' or ticket.ticket_number LIKE '%stark%' or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE '%stark%') ) GROUP BY ticket.id ORDER BY CASE WHEN (ticket.ticket_number LIKE '%stark%') THEN ticket.ticket_number END desc,CASE WHEN (ticket.title LIKE '%stark%') THEN ticket.title END desc, CASE WHEN ( ticket.content LIKE '%stark%') THEN ticket.content END desc, CASE WHEN (ticketevent.type = 'COMMENT' and ticketevent.content LIKE '%stark%') THEN ticketevent.content END desc,ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.priority desc, ticket.date desc LIMIT 10 OFFSET 0"
);
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
'page' => 1,
'orderBy' => ['value' => 'closed', 'asc' => 1]
]),
"SELECT ticket.id,ticket.title,ticket.ticket_number, ticket.priority ,ticket.department_id, ticket.author_id , ticket.date FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id ORDER BY ticket.closed asc,ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.priority desc, ticket.date desc LIMIT 10 OFFSET 0"
);
}
}

3
tests/init.rb
View File

@ -22,10 +22,11 @@ require './user/send-recover-password.rb'
require './user/recover-password.rb'
require './user/edit-password.rb'
require './user/edit-email.rb'
#require './ticket/search.rb'
require './user/get.rb'
require './user/enable-disable.rb'
require './ticket/create.rb'
require './ticket/seen.rb'
require './ticket/create.rb'
require './ticket/comment.rb'
require './ticket/get.rb'
require './ticket/custom-response.rb'