diff --git a/client/src/actions/search-filters-actions.js b/client/src/actions/search-filters-actions.js
index 561f472e..3f0330eb 100644
--- a/client/src/actions/search-filters-actions.js
+++ b/client/src/actions/search-filters-actions.js
@@ -15,7 +15,7 @@ export default {
             payload: API.call({
                 path: '/ticket/search',
                 data: {
-                     ...filters,
+                    ...filters,
                     page: ticketQueryListState.page
                 }
             })
@@ -47,15 +47,34 @@ export default {
             payload: showFilters
         }
     },
-    changePage(listConfigWithPage) {
-        const filtersForAPI = searchTicketsUtils.prepareFiltersForAPI(listConfigWithPage.filters);
+    changePage(filtersWithPage) {
+        const filtersForAPI = searchTicketsUtils.prepareFiltersForAPI(filtersWithPage);
         const currentPath = window.location.pathname;
-        const urlQuery = searchTicketsUtils.getFiltersForURL(filtersForAPI, false);
+        const urlQuery = searchTicketsUtils.getFiltersForURL({
+            filters: filtersForAPI,
+            shouldRemoveCustomParam: false,
+            shouldRemoveUseInitialValuesParam: true
+        });
         urlQuery && history.push(`${currentPath}${urlQuery}`);
 
         return {
             type: 'SEARCH_FILTERS_CHANGE_PAGE',
-            payload: {...listConfigWithPage, filtersForAPI}
+            payload: {...filtersWithPage, ...filtersForAPI}
+        }
+    },
+    changeOrderBy(filtersWithOrderBy) {
+        const filtersForAPI = searchTicketsUtils.prepareFiltersForAPI(filtersWithOrderBy);
+        const currentPath = window.location.pathname;
+        const urlQuery = searchTicketsUtils.getFiltersForURL({
+            filters: filtersForAPI,
+            shouldRemoveCustomParam: false,
+            shouldRemoveUseInitialValuesParam: true
+        });
+        urlQuery && history.push(`${currentPath}${urlQuery}`);
+
+        return {
+            type: 'SEARCH_FILTERS_CHANGE_ORDER_BY',
+            payload: {...filtersWithOrderBy, ...filtersForAPI}
         }
     },
 };
diff --git a/client/src/actions/session-actions.js b/client/src/actions/session-actions.js
index 910d8ea1..ee8cc561 100644
--- a/client/src/actions/session-actions.js
+++ b/client/src/actions/session-actions.js
@@ -22,6 +22,7 @@ export default {
                             .then(() => {
                                 if(result.data.staff) {
                                     store.dispatch(AdminDataActions.retrieveCustomResponses());
+                                    store.dispatch(AdminDataActions.retrieveStaffMembers());
                                 }
                             });
 
diff --git a/client/src/app-components/ticket-query-filters.js b/client/src/app-components/ticket-query-filters.js
index f59919c4..6e8f91fb 100644
--- a/client/src/app-components/ticket-query-filters.js
+++ b/client/src/app-components/ticket-query-filters.js
@@ -5,17 +5,18 @@ import {connect}  from 'react-redux';
 import SearchFiltersActions from 'actions/search-filters-actions';
 
 import i18n from 'lib-app/i18n';
-
 import API from 'lib-app/api-call';
-import DateTransformer from 'lib-core/date-transformer';
 import history from 'lib-app/history';
+import searchTicketsUtils from 'lib-app/search-tickets-utils';
+
+import DateTransformer from 'lib-core/date-transformer';
 
 import Form from 'core-components/form';
 import SubmitButton from 'core-components/submit-button';
 import FormField from 'core-components/form-field';
 import Icon from 'core-components/icon';
 import Button from 'core-components/button';
-import searchTicketsUtils from '../lib-app/search-tickets-utils';
+import Loading from 'core-components/loading';
 
 
 const INITIAL_PAGE = 1;
@@ -38,40 +39,42 @@ class TicketQueryFilters extends React.Component {
         const {
             formState,
             filters,
-            showFilters
+            showFilters,
+            ticketQueryListState
         } = this.props;
 
         return (
             <div className={"ticket-query-filters" + (showFilters ? "__open" : "") }>
                 <Form
+                    loading={ticketQueryListState.loading}
                     values={this.getFormValue(formState)}
                     onChange={this.onChangeForm.bind(this)}
                     onSubmit={this.onSubmitListConfig.bind(this)}>
                     <div className="ticket-query-filters__search-box">
                         <FormField name="query" field="search-box" fieldProps={{onSearch: this.onSubmitListConfig.bind(this)}} />
                     </div>
-                    <div className="ticket-query-filters__group">
-                        <div className="ticket-query-filters__group__container">
+                    <div className="ticket-query-filters__row">
+                        <div className="ticket-query-filters__row__filter">
                             <span>{i18n('DATE')}</span>
                             <FormField
                                 name="dateRange"
                                 field="date-range"
                                 fieldProps={{defaultValue: this.dateRangeToFormValue(filters.dateRange)}} />
                         </div>
-                        <div className="ticket-query-filters__group__container">
+                        <div className="ticket-query-filters__row__filter">
                             <span>{i18n('STATUS')}</span>
                             <FormField name="closed" field="select" fieldProps={{items: this.getStatusItems()}} />
                         </div>
                     </div>
-                    <div className="ticket-query-filters__group">
-                        <div className="ticket-query-filters__group__container">
+                    <div className="ticket-query-filters__row">
+                        <div className="ticket-query-filters__row__filter">
                             <span className="ticket-query-filters__title">{i18n('DEPARTMENTS')}</span>
                             <FormField
                                 name="departments"
                                 field="autocomplete"
                                 fieldProps={{items: this.getDepartmentsItems()}} />
                         </div>
-                        <div className="ticket-query-filters__group__container">
+                        <div className="ticket-query-filters__row__filter">
                             <span className="ticket-query-filters__title">{i18n('OWNER')}</span>
                             <FormField
                                 name="owners"
@@ -79,8 +82,8 @@ class TicketQueryFilters extends React.Component {
                                 fieldProps={{items: this.getStaffList()}} />
                         </div>
                     </div>
-                    <div className="ticket-query-filters__group">
-                        <div className="ticket-query-filters__group__container">
+                    <div className="ticket-query-filters__row">
+                        <div className="ticket-query-filters__row__filter">
                             <span className="ticket-query-filters__title">{i18n('TAGS')}</span>
                             <FormField
                                 name="tags"
@@ -91,7 +94,7 @@ class TicketQueryFilters extends React.Component {
                                     onTagSelected: this.addTag.bind(this)
                                 }} />
                         </div>
-                        <div className="ticket-query-filters__group__container">
+                        <div className="ticket-query-filters__row__filter">
                             <span className="ticket-query-filters__title">{i18n('AUTHORS')}</span>
                             <FormField
                                 name="authors"
@@ -106,13 +109,16 @@ class TicketQueryFilters extends React.Component {
                         <Button
                             className="ticket-query-filters__container__button ticket-query-filters__container__clear-button"
                             size= "medium"
+                            disabled={ticketQueryListState.loading}
                             onClick={this.clearFormValues.bind(this)}>
-                                {i18n('CLEAR')}
+                                {ticketQueryListState.loading ?
+                                    <Loading />
+                                    : i18n('CLEAR')}
                         </Button>
                         <SubmitButton
+                            className="ticket-query-filters__container__button ticket-query-filters__container__search-button"
                             type="secondary"
-                            size= "medium"
-                            className="ticket-query-filters__container__button ticket-query-filters__container__search-button">
+                            size= "medium">
                                 {i18n('SEARCH')}
                         </SubmitButton>
                     </div>
@@ -316,7 +322,11 @@ class TicketQueryFilters extends React.Component {
         if(formEdited) {
             const filtersForAPI = searchTicketsUtils.prepareFiltersForAPI(listConfigWithCompleteAuthorsList.filters);
             const currentPath = window.location.pathname;
-            const urlQuery = searchTicketsUtils.getFiltersForURL(filtersForAPI, true);
+            const urlQuery = searchTicketsUtils.getFiltersForURL({
+                filters: filtersForAPI,
+                shouldRemoveCustomParam: true,
+                shouldRemoveUseInitialValuesParam: true
+            });
             urlQuery && history.push(`${currentPath}${urlQuery}`);
         }
     }
@@ -393,5 +403,6 @@ export default connect((store) => {
         filters: store.searchFilters.listConfig.filters,
         showFilters: store.searchFilters.showFilters,
         formEdited: store.searchFilters.formEdited,
+        ticketQueryListState: store.searchFilters.ticketQueryListState,
     };
-})(TicketQueryFilters);
\ No newline at end of file
+})(TicketQueryFilters);
diff --git a/client/src/app-components/ticket-query-filters.scss b/client/src/app-components/ticket-query-filters.scss
index 20c4ebbe..9e8926f0 100644
--- a/client/src/app-components/ticket-query-filters.scss
+++ b/client/src/app-components/ticket-query-filters.scss
@@ -41,13 +41,13 @@
         }
     }
 
-    &__group {
+    &__row {
         display: flex;
         flex-direction: row;
         justify-content: space-around;
         align-items: flex-start;
 
-        &__container {
+        &__filter {
             display: flex;
             flex-direction: column;
             align-items: start;
diff --git a/client/src/app-components/ticket-query-list.js b/client/src/app-components/ticket-query-list.js
index 79c2af09..79c1e207 100644
--- a/client/src/app-components/ticket-query-list.js
+++ b/client/src/app-components/ticket-query-list.js
@@ -38,10 +38,8 @@ class TicketQueryList extends React.Component {
         } = this.props;
 
         dispatch(searchFiltersActions.changePage({
-            filters: {
-                ...filters,
-                page: event.target.value
-            }
+            ...filters,
+            page: event.target.value
         }));
     }
 
diff --git a/client/src/app/admin/panel/admin-panel-menu.js b/client/src/app/admin/panel/admin-panel-menu.js
index 5e8f6f2e..aa97b0e9 100644
--- a/client/src/app/admin/panel/admin-panel-menu.js
+++ b/client/src/app/admin/panel/admin-panel-menu.js
@@ -116,7 +116,7 @@ class AdminPanelMenu extends React.Component {
             return window.customTicketList.map((item, index) => {
                 return {
                     name: item.title,
-                    path: `/admin/panel/tickets/search-tickets?custom=${index}&page=${INITIAL_PAGE}`,
+                    path: `/admin/panel/tickets/search-tickets?custom=${index}&page=${INITIAL_PAGE}&useInitialValues=true`,
                     level: 1,
                 }
             })
@@ -165,7 +165,7 @@ class AdminPanelMenu extends React.Component {
                     },
                     {
                         name: i18n('SEARCH_TICKETS'),
-                        path: `/admin/panel/tickets/search-tickets?dateRange=${searchTicketsUtils.getDefaultDateRangeForFilters()}&page=${INITIAL_PAGE}`,
+                        path: `/admin/panel/tickets/search-tickets?page=${INITIAL_PAGE}&useInitialValues=true`,
                         level: 1,
                     },
                     {
diff --git a/client/src/app/admin/panel/tickets/admin-panel-search-tickets.js b/client/src/app/admin/panel/tickets/admin-panel-search-tickets.js
index 5f27efba..912207d6 100644
--- a/client/src/app/admin/panel/tickets/admin-panel-search-tickets.js
+++ b/client/src/app/admin/panel/tickets/admin-panel-search-tickets.js
@@ -1,53 +1,50 @@
 import React from 'react';
 import {connect}  from 'react-redux';
 import queryString from 'query-string';
+import store from 'app/store';
 
 import i18n from 'lib-app/i18n';
+import searchTicketsUtils from 'lib-app/search-tickets-utils';
+
+import searchFiltersActions from 'actions/search-filters-actions';
 
 import TicketQueryList from 'app-components/ticket-query-list';
-import AdminDataActions from 'actions/admin-data-actions';
-import searchTicketsUtils from '../../../../lib-app/search-tickets-utils';
-import searchFiltersActions from '../../../../actions/search-filters-actions';
-import history from 'lib-app/history';
+import TicketQueryFilters from 'app-components/ticket-query-filters';
 
 import Header from 'core-components/header';
 import Message from 'core-components/message';
-import TicketQueryFilters from 'app-components/ticket-query-filters';
 import Icon from 'core-components/icon';
 import Button from 'core-components/button';
-import store from 'app/store';
 
 const INITIAL_PAGE = 1;
 const SEARCH_TICKETS_PATH = '/search-tickets';
+const SEARCH_TICKETS_INITIAL_QUERY = `?page=${INITIAL_PAGE}&useInitialValues=true`;
 
-function retrieveStaffMembers() {
-    store.dispatch(AdminDataActions.retrieveStaffMembers());
-}
-
-function updateSearchTicketsFromURL() {
+export function updateSearchTicketsFromURL() {
     const currentPathName = window.location.pathname;
     const currentSearch = window.location.search;
     const currentPath = `${currentPathName}${currentSearch}`;
+
     if(currentPath.includes(SEARCH_TICKETS_PATH)) {
         searchTicketsUtils.getFiltersFromParams().then((listConfig) => {
+            const currentSearchParams = queryString.parse(currentSearch);
+            const showFilters = (currentSearch !== SEARCH_TICKETS_INITIAL_QUERY) && currentSearchParams.custom;
+
+            if((showFilters !== undefined) && currentSearchParams.useInitialValues) store.dispatch(searchFiltersActions.changeShowFilters(!showFilters));
+
             store.dispatch(searchFiltersActions.changeFilters(listConfig));
             store.dispatch(searchFiltersActions.retrieveSearchTickets(
                 {
                     ...store.getState().searchFilters.ticketQueryListState,
-                    page: (queryString.parse(currentSearch).page || INITIAL_PAGE)*1
+                    page: (currentSearchParams.page || INITIAL_PAGE)*1
                 },
                 searchTicketsUtils.prepareFiltersForAPI(listConfig.filters)
             ));
         });
-        retrieveStaffMembers();
+
     }
 }
 
-history.listen(() => {
-    store.dispatch(searchFiltersActions.setLoadingInTrue());
-    updateSearchTicketsFromURL();
-});
-
 updateSearchTicketsFromURL();
 
 class AdminPanelSearchTickets extends React.Component {
@@ -83,27 +80,19 @@ class AdminPanelSearchTickets extends React.Component {
     onChangeOrderBy(value) {
         const {
             listConfig,
-            ticketQueryListState,
             dispatch
         } = this.props;
-        let orderBy = listConfig.filters.orderBy ? JSON.parse(listConfig.filters.orderBy) : {value: ""};
+        const orderBy = listConfig.filters.orderBy ? JSON.parse(listConfig.filters.orderBy) : {value: ""};
+        const newValue = value;
         let newOrderBy = {};
         let newAsc = 0;
-        let newValue = value;
 
         if(value === orderBy.value) {
             newAsc = orderBy.asc === 0 ? 1 : 0;
         }
         newOrderBy = JSON.stringify({"value": newValue, "asc": newAsc});
-        dispatch(searchFiltersActions.changeFilters({
-            ...listConfig,
-            filters: {
-                ...listConfig.filters,
-                orderBy: newOrderBy
-            },
-            hasAllAuthorsInfo: true
-        }));
-        dispatch(searchFiltersActions.retrieveSearchTickets(ticketQueryListState, {...listConfig.filters, orderBy: newOrderBy}));
+
+        dispatch(searchFiltersActions.changeOrderBy({...listConfig.filters, orderBy: newOrderBy}));
     }
 
     onChangeShowFilters() {
@@ -111,7 +100,7 @@ class AdminPanelSearchTickets extends React.Component {
             showFilters,
             dispatch
         } = this.props;
-        dispatch(searchFiltersActions.changeShowFilters(showFilters));
+        dispatch(searchFiltersActions.changeShowFilters(!showFilters));
     }
 
 }
diff --git a/client/src/index.js b/client/src/index.js
index 53823ac4..33be2781 100644
--- a/client/src/index.js
+++ b/client/src/index.js
@@ -2,11 +2,17 @@ import React  from 'react';
 import {render} from 'react-dom'
 import { Provider } from 'react-redux';
 
+import history from 'lib-app/history';
+
 import SessionActions from 'actions/session-actions';
 import ConfigActions from 'actions/config-actions';
+import searchFiltersActions from 'actions/search-filters-actions';
+
 import routes from 'app/Routes';
 import store from 'app/store';
 
+import { updateSearchTicketsFromURL } from './app/admin/panel/tickets/admin-panel-search-tickets';
+
 import './main.scss';
 
 Array.prototype.swap = function (x,y) {
@@ -39,6 +45,11 @@ let unsubscribe = store.subscribe(() => {
     }
 });
 
+history.listen(() => {
+    store.dispatch(searchFiltersActions.setLoadingInTrue());
+    updateSearchTicketsFromURL();
+});
+
 store.dispatch(ConfigActions.checkInstallation());
 store.dispatch(ConfigActions.init());
 store.dispatch(SessionActions.initSession());
diff --git a/client/src/lib-app/search-tickets-utils.js b/client/src/lib-app/search-tickets-utils.js
index 9fd16afb..8ab4a4d4 100644
--- a/client/src/lib-app/search-tickets-utils.js
+++ b/client/src/lib-app/search-tickets-utils.js
@@ -99,14 +99,26 @@ export default {
     getDefaultDateRangeForFilters() {
         return JSON.stringify(DateTransformer.formDateRangeToFilters([20170101, DateTransformer.getDateToday()]));
     },
-    getFiltersForURL(filters, shouldRemoveCustomParam = false) {
+    getFiltersForURL(filtersWithShouldRemoveParams) {
+        const shouldRemoveCustomParam = filtersWithShouldRemoveParams.shouldRemoveCustomParam ? filtersWithShouldRemoveParams.shouldRemoveCustomParam : false;
+        const shouldRemoveUseInitialValuesParam = filtersWithShouldRemoveParams.shouldRemoveUseInitialValuesParam ? filtersWithShouldRemoveParams.shouldRemoveUseInitialValuesParam : false;
+        let filters = filtersWithShouldRemoveParams.filters;
+
         filters = {
             ...queryString.parse(window.location.search),
             ...filters,
         };
 
         if(shouldRemoveCustomParam) delete filters.custom;
-        filters = (filters.custom !== undefined) ? {custom: filters.custom, page: (filters.page !== undefined) ? filters.page : undefined} : filters;
+        if(shouldRemoveUseInitialValuesParam) delete filters.useInitialValues;
+
+        filters = (filters.custom !== undefined) ?
+            {
+                custom: filters.custom,
+                orderBy: filters.orderBy,
+                page: (filters.page !== undefined) ? filters.page : undefined
+            } :
+            filters;
 
         const query = Object.keys(filters).reduce(function (query, filter) {
             const value = filters[filter];
diff --git a/client/src/reducers/admin-data-reducer.js b/client/src/reducers/admin-data-reducer.js
index abb70499..ffda023c 100644
--- a/client/src/reducers/admin-data-reducer.js
+++ b/client/src/reducers/admin-data-reducer.js
@@ -28,7 +28,7 @@ class AdminDataReducer extends Reducer {
             allTicketsLoaded: false,
             allTicketsError: false,
 
-            staffMembers: [],
+            staffMembers: JSON.parse(sessionStore.getItem('staffMembers')) || [],
             staffMembersLoaded: false,
             staffMembersError: false,
         };
@@ -135,6 +135,8 @@ class AdminDataReducer extends Reducer {
     }
 
     onStaffMembersRetrieved(state, payload) {
+        sessionStore.setItem('staffMembers', JSON.stringify(payload.data));
+
         return _.extend({}, state, {
             staffMembers: payload.data,
             staffMembersLoaded: true
diff --git a/client/src/reducers/search-filters-reducer.js b/client/src/reducers/search-filters-reducer.js
index 17311703..2caf788e 100644
--- a/client/src/reducers/search-filters-reducer.js
+++ b/client/src/reducers/search-filters-reducer.js
@@ -24,7 +24,7 @@ class searchFiltersReducer extends Reducer {
     
     getInitialState() {
         return {
-            showFilters: true,
+            showFilters: !this.getListConfig().title,
             listConfig: this.getListConfig(),
             form: {
                 query: '',
@@ -48,16 +48,20 @@ class searchFiltersReducer extends Reducer {
 
     getTypeHandlers() {
         return {
-            'SEARCH_TICKETS_FULFILLED': this.onSearchTicketsRetrieved.bind(this),
-            'SEARCH_TICKETS_REJECTED': this.onSearchTicketsRejected.bind(this),
-            'SEARCH_TICKETS_PENDING': this.onSearchTicketsPending.bind(this),
+            'SEARCH_TICKETS_FULFILLED': this.onSearchTicketsRetrieved,
+            'SEARCH_TICKETS_REJECTED': this.onSearchTicketsRejected,
+            'SEARCH_TICKETS_PENDING': this.onSearchTicketsPending,
 
-            'SEARCH_FILTERS_CHANGE_PAGE': this.onPageChange.bind(this),
-            'SEARCH_FILTERS_CHANGE_FILTERS': this.onFiltersChange.bind(this),
             'SEARCH_FILTERS_CHANGE_FORM': this.onFormChange,
-            'SEARCH_FILTERS_CHANGE_SHOW_FILTERS': this.onChangeShowFilters.bind(this),
-            'SEARCH_FILTERS_SET_DEFAULT_FORM_VALUES': this.onSetDefaultFormValues.bind(this),
-            'SEARCH_FILTERS_SET_LOADING_IN_TRUE': this.onSetLoadingInTrue.bind(this)
+            'SEARCH_FILTERS_SET_DEFAULT_FORM_VALUES': this.onSetDefaultFormValues,
+
+            'SEARCH_FILTERS_CHANGE_FILTERS': this.onFiltersChange,
+
+            'SEARCH_FILTERS_CHANGE_PAGE': this.onPageChange,
+            'SEARCH_FILTERS_CHANGE_ORDER_BY': this.onOrderByChange,
+
+            'SEARCH_FILTERS_CHANGE_SHOW_FILTERS': this.onChangeShowFilters,
+            'SEARCH_FILTERS_SET_LOADING_IN_TRUE': this.onSetLoadingInTrue,
         };
     }
 
@@ -121,6 +125,25 @@ class searchFiltersReducer extends Reducer {
         )
     }
 
+    onOrderByChange(state, payload) {
+        return (
+            _.extend(
+                {},
+                state,
+                {
+                    listConfig: {
+                        ...state.listConfig,
+                        filters: {
+                            ...state.listConfig.filters,
+                            orderBy: payload.orderBy,
+                        }
+                    },
+                    formEdited: true,
+                }
+            )
+        );
+    }
+
     onPageChange(state, payload) {
         return (
             _.extend(
@@ -129,7 +152,7 @@ class searchFiltersReducer extends Reducer {
                 {
                     ticketQueryListState: {
                         ...state.ticketQueryListState,
-                        page: payload.filters.page
+                        page: payload.page
                     },
                     formEdited: true,
                 }
@@ -154,7 +177,7 @@ class searchFiltersReducer extends Reducer {
                 loading: true
             },
             formEdited: state.ticketQueryListState.page !== 1,
-            showFilters: !payload.title,
+            showFilters: state.showFilters,
             form: payload.hasAllAuthorsInfo ?
                 state.form :
                 searchTicketsUtils.transformToFormValue({...DEFAULT_FILTERS, ...payload.filters})
@@ -169,7 +192,7 @@ class searchFiltersReducer extends Reducer {
     }
 
     onChangeShowFilters(state, payload) {
-        return _.extend({}, state, {showFilters: !payload});
+        return _.extend({}, state, {showFilters: payload});
     }
 
     onSetDefaultFormValues(state) {