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Merge pull request #860 from opensupports/optimize-ticket-search 

Optimize ticket search
This commit is contained in:
Maximiliano Redigonda 2020-08-24 09:40:04 -03:00 committed by GitHub
parent 6e6d2d83e7 4fd9db8651
commit 68c3975ea4
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GPG Key ID: 4AEE18F83AFDEB23
2 changed files with 26 additions and 40 deletions
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31
server/controllers/ticket/search.php
View File

@ -126,9 +126,8 @@ class SearchController extends Controller {
'allowedDepartments' => $allowedDepartmentsId,
'staffId' => Controller::getLoggedUser()->id
];
$query = $this->getSQLQuery($inputs);
$queryWithOrder = $this->getSQLQueryWithOrder($inputs);
$queryWithOrder = $this->getSQLQueryWithOrder($inputs, $query);
$totalCount = RedBean::getAll("SELECT COUNT(*) FROM (SELECT COUNT(*) " . $query . " ) AS T2", [':query' => "%" . $inputs['query'] . "%", ':queryAtBeginning' => $inputs['query'] . "%" ])[0]['COUNT(*)'];
$ticketIdList = RedBean::getAll($queryWithOrder, [':query' => "%" . $inputs['query'] . "%", ':queryAtBeginning' => $inputs['query'] . "%"]);
$ticketList = [];
@ -136,25 +135,16 @@ class SearchController extends Controller {
$ticket = Ticket::getDataStore($item['id']);
array_push($ticketList, $ticket->toArray());
}
$ticketTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticket';");
if($ticketTableExists){
Response::respondSuccess([
'tickets' => $ticketList,
'pages' => ceil($totalCount / 10),
'page' => $inputs['page'] ? ($inputs['page']*1) : 1
]);
}else{
Response::respondSuccess([]);
}
}
public function getSQLQuery($inputs) {
$tagsTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'tag_ticket';");
$ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';");
$taglistQuery = ( $tagsTableExists ? " LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id" : '');
$ticketeventlistQuery = ( $ticketEventTableExists ? " LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id" : '');
$taglistQuery = " LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id";
$ticketeventlistQuery = " LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id";
$query = "FROM (ticket" . $taglistQuery . $ticketeventlistQuery .")";
$filters = "";
@ -163,8 +153,7 @@ class SearchController extends Controller {
return $query;
}
public function getSQLQueryWithOrder($inputs) {
$query = $this->getSQLQuery($inputs);
public function getSQLQueryWithOrder($inputs, $query) {
$order = "";
$query = "SELECT" . " ticket.id " . $query;
@ -191,9 +180,7 @@ class SearchController extends Controller {
}
private function setTagFilter($tagList, &$filters){
$tagsTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'tag_ticket';");
if($tagList && $tagsTableExists){
if($tagList){
$filters != "" ? $filters .= " and " : null;
foreach($tagList as $key => $tag) {
@ -334,11 +321,9 @@ class SearchController extends Controller {
}
private function setStringFilter($search, &$filters){
$ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';");
if($search !== null){
if ($filters != "") $filters .= " and ";
$ticketevent = ( $ticketEventTableExists ? " or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE :query)" : "");
$ticketevent = " or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE :query)";
$filters .= " (ticket.title LIKE :query or ticket.content LIKE :query or ticket.ticket_number LIKE :query". $ticketevent ." )";
};
}
@ -373,10 +358,8 @@ class SearchController extends Controller {
};
}
private function setStringOrder($querysearch, &$order){
$ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';");
if($querysearch !== null){
$ticketeventOrder = ( $ticketEventTableExists ? " WHEN (ticketevent.content LIKE :query) THEN 5 " : "");
$ticketeventOrder = " WHEN (ticketevent.content LIKE :query) THEN 5 ";
$order .= "CASE WHEN (ticket.ticket_number LIKE :query) THEN 1 WHEN (ticket.title LIKE :queryAtBeginning) THEN 2 WHEN (ticket.title LIKE :query) THEN 3 WHEN ( ticket.content LIKE :query) THEN 4 " . $ticketeventOrder ."END asc, ";
}
}

25
server/tests/controllers/ticket/searchTest.php
View File

@ -240,26 +240,29 @@ class SearchControllerTest extends TestCase {
);
}
public function testQueryWithOrder() {
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
$inputs1 = [
'page' => 1
]),
];
$inputs2 = [
'page' => 1,
'query' => 'stark'
];
$inputs3 = [
'page' => 1,
'orderBy' => ['value' => 'closed', 'asc' => 1]
];
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder($inputs1, $this->searchController->getSQLQuery($inputs1)),
"SELECT ticket.id FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id ORDER BY ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.date desc, ticket.id desc LIMIT 10 OFFSET 0"
);
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
'page' => 1,
'query' => 'stark'
]),
$this->searchController->getSQLQueryWithOrder($inputs2, $this->searchController->getSQLQuery($inputs2)),
"SELECT ticket.id FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) WHERE (ticket.title LIKE :query or ticket.content LIKE :query or ticket.ticket_number LIKE :query or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE :query) ) GROUP BY ticket.id ORDER BY CASE WHEN (ticket.ticket_number LIKE :query) THEN 1 WHEN (ticket.title LIKE :queryAtBeginning) THEN 2 WHEN (ticket.title LIKE :query) THEN 3 WHEN ( ticket.content LIKE :query) THEN 4 WHEN (ticketevent.content LIKE :query) THEN 5 END asc, ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.date desc, ticket.id desc LIMIT 10 OFFSET 0"
);
$this->assertEquals(
$this->searchController->getSQLQueryWithOrder([
'page' => 1,
'orderBy' => ['value' => 'closed', 'asc' => 1]
]),
$this->searchController->getSQLQueryWithOrder($inputs3, $this->searchController->getSQLQuery($inputs3)),
"SELECT ticket.id FROM (ticket LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id) GROUP BY ticket.id ORDER BY ticket.closed asc,ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.date desc, ticket.id desc LIMIT 10 OFFSET 0"
);
}