Ivan - Add all mail templates [skip ci]
This commit is contained in:
ivan
parent
fdfcb751d3
commit
a244a58ebc
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@ -98,6 +98,10 @@ class App extends React.Component {
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if (!props.config.registration && _.includes(props.location.pathname, 'signup')) {
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browserHistory.push('/');
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}
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if(!props.config['user-system-enabled'] && _.includes(props.location.pathname, '/check-ticket')) {
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browserHistory.push('/');
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}
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}
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isPathAvailableForStaff(props) {
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@ -33,7 +33,8 @@ class CloseController extends Controller {
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$this->ticket->closed = true;
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$this->ticket->store();
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$this->sendMail();
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Log::createLog('CLOSE', $this->ticket->ticketNumber);
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Response::respondSuccess();
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@ -68,4 +69,18 @@ class CloseController extends Controller {
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$this->ticket->addEvent($event);
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}
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private function sendMail() {
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$mailSender = new MailSender();
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$mailSender->setTemplate(MailTemplate::TICKET_CLOSED, [
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'to' => $this->ticket->author->email,
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'name' => $this->ticket->author->name,
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'ticketNumber' => $this->ticket->ticketNumber,
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'title' => $this->ticket->title,
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'url' => Setting::getSetting('url')->getValue()
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]);
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$mailSender->send();
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}
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}
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@ -54,7 +54,8 @@ class CommentController extends Controller {
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if ((!Controller::isUserSystemEnabled() && !Controller::isStaffLogged()) || $session->isLoggedWithId(($this->ticket->author) ? $this->ticket->author->id : 0) || (Controller::isStaffLogged() && $session->isLoggedWithId(($this->ticket->owner) ? $this->ticket->owner->id : 0))) {
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$this->storeComment();
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$this->sendMail();
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Log::createLog('COMMENT', $this->ticket->ticketNumber);
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Response::respondSuccess();
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@ -90,4 +91,18 @@ class CommentController extends Controller {
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$this->ticket->addEvent($comment);
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$this->ticket->store();
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}
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private function sendMail() {
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$mailSender = new MailSender();
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$mailSender->setTemplate(MailTemplate::TICKET_RESPONDED, [
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'to' => $this->ticket->author->email,
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'name' => $this->ticket->author->name,
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'ticketNumber' => $this->ticket->ticketNumber,
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'title' => $this->ticket->title,
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'url' => Setting::getSetting('url')->getValue()
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]);
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$mailSender->send();
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}
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}
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@ -58,6 +58,10 @@ class CreateController extends Controller {
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$this->storeTicket();
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if(!Controller::isUserSystemEnabled()) {
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$this->sendMail();
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}
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Log::createLog('CREATE_TICKET', $this->ticketNumber);
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Response::respondSuccess([
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'ticketNumber' => $this->ticketNumber
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@ -89,12 +93,29 @@ class CreateController extends Controller {
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if(Controller::isUserSystemEnabled()) {
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$author->sharedTicketList->add($ticket);
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$author->tickets++;
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$this->email = $author->email;
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$this->name = $author->name;
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$author->store();
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$author->store();
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}
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$ticket->store();
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$this->ticketNumber = $ticket->ticketNumber;
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}
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private function sendMail() {
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$mailSender = new MailSender();
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$mailSender->setTemplate(MailTemplate::TICKET_CREATED, [
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'to' => $this->email,
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'name' => $this->name,
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'ticketNumber' => $this->ticketNumber,
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'title' => $this->title,
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'url' => Setting::getSetting('url')->getValue()
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]);
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$mailSender->send();
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}
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}
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@ -25,7 +25,7 @@ class EditEmail extends Controller{
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$user->store();
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$mailSender = new MailSender();
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$mailSender->setTemplate('USER_EDIT_EMAIL', [
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$mailSender->setTemplate('USER_EMAIL', [
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'to'=>$oldEmail,
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'newemail'=>$user->email,
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'name'=>$user->name
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@ -27,7 +27,7 @@ class EditPassword extends Controller {
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$user->store();
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$mailSender = new MailSender();
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$mailSender->setTemplate('USER_EDIT_PASSWORD', [
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$mailSender->setTemplate('USER_PASSWORD', [
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'to'=>$user->email,
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'name'=>$user->name
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]);
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@ -62,6 +62,36 @@ class InitialMails {
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'subject' => 'Cuenta creada - OpenSupports',
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'body' => file_get_contents('data/mail-templates/user-system-enabled-es.html')
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]
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],
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'TICKET_CREATED' => [
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'en' => [
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'subject' => '#{{ticketNumber}} Ticket created - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-created-en.html')
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],
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'es' => [
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'subject' => '#{{ticketNumber}} Ticket creado - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-created-es.html')
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]
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],
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'TICKET_RESPONDED' => [
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'en' => [
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'subject' => '#{{ticketNumber}} New response - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-responded-en.html')
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],
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'es' => [
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'subject' => '#{{ticketNumber}} Nueva respuesta - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-responded-es.html')
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]
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],
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'TICKET_CLOSED' => [
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'en' => [
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'subject' => '#{{ticketNumber}} Ticket closed - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-closed-en.html')
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],
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'es' => [
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'subject' => '#{{ticketNumber}} Ticket cerrado - OpenSupports',
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'body' => file_get_contents('data/mail-templates/ticket-closed-es.html')
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]
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]
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];
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}
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@ -0,0 +1,384 @@
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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
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<html xmlns="http://www.w3.org/1999/xhtml">
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<head>
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<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1" />
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<title>Support Center</title>
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<style type="text/css">
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/* Take care of image borders and formatting, client hacks */
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img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
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a img { border: none; }
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table { border-collapse: collapse !important;}
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#outlook a { padding:0; }
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.ReadMsgBody { width: 100%; }
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.ExternalClass { width: 100%; }
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.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
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table td { border-collapse: collapse; }
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.ExternalClass * { line-height: 115%; }
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.container-for-gmail-android { min-width: 600px; }
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/* General styling */
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* {
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font-family: Helvetica, Arial, sans-serif;
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}
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body {
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-webkit-font-smoothing: antialiased;
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-webkit-text-size-adjust: none;
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width: 100% !important;
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margin: 0 !important;
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height: 100%;
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color: #676767;
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}
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td {
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font-family: Helvetica, Arial, sans-serif;
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font-size: 14px;
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color: #777777;
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text-align: center;
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line-height: 21px;
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}
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a {
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color: #676767;
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text-decoration: none !important;
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}
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.pull-left {
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text-align: left;
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}
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.pull-right {
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text-align: right;
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}
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.header-lg,
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.header-md,
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.header-sm {
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font-size: 32px;
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font-weight: 700;
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line-height: normal;
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padding: 35px 0 0;
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color: #4d4d4d;
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}
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.header-md {
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font-size: 24px;
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}
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.header-sm {
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padding: 5px 0;
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font-size: 18px;
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line-height: 1.3;
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}
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.content-padding {
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padding: 20px 0 30px;
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}
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.mobile-header-padding-right {
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width: 290px;
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text-align: right;
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padding-left: 10px;
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}
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.mobile-header-padding-left {
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width: 290px;
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text-align: left;
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padding-left: 10px;
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}
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.free-text {
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width: 100% !important;
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padding: 10px 60px 0px;
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}
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.block-rounded {
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border-radius: 5px;
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border: 1px solid #e5e5e5;
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vertical-align: top;
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}
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.button {
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padding: 55px 0 0;
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}
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.info-block {
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padding: 0 20px;
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width: 260px;
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}
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.mini-block-container {
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padding: 30px 50px;
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width: 500px;
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}
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.mini-block {
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background-color: #ffffff;
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width: 498px;
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border: 1px solid #cccccc;
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border-radius: 5px;
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padding: 60px 75px;
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}
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.block-rounded {
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width: 260px;
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}
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.info-img {
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width: 258px;
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border-radius: 5px 5px 0 0;
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}
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.force-width-img {
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width: 480px;
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height: 1px !important;
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}
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.force-width-full {
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width: 600px;
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height: 1px !important;
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}
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.user-img img {
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width: 82px;
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border-radius: 5px;
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border: 1px solid #cccccc;
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}
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.user-img {
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width: 92px;
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text-align: left;
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}
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.user-msg {
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width: 236px;
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font-size: 14px;
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text-align: left;
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font-style: italic;
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}
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.code-block {
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padding: 10px 0;
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border: 1px solid #cccccc;
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color: #4d4d4d;
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font-weight: bold;
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font-size: 17px;
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text-align: center;
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}
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.force-width-gmail {
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min-width:600px;
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height: 0px !important;
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line-height: 1px !important;
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font-size: 1px !important;
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}
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.button-width {
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width: 228px;
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}
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</style>
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<style type="text/css" media="screen">
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@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
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</style>
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<style type="text/css" media="screen">
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@media screen {
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/* Thanks Outlook 2013! */
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* {
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font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
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}
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}
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</style>
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<style type="text/css" media="only screen and (max-width: 480px)">
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/* Mobile styles */
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@media only screen and (max-width: 480px) {
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table[class*="container-for-gmail-android"] {
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min-width: 290px !important;
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width: 100% !important;
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}
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table[class="w320"] {
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width: 320px !important;
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}
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img[class="force-width-gmail"] {
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display: none !important;
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width: 0 !important;
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height: 0 !important;
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}
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a[class="button-width"],
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a[class="button-mobile"] {
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width: 248px !important;
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}
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td[class*="mobile-header-padding-left"] {
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width: 160px !important;
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padding-left: 0 !important;
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}
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td[class*="mobile-header-padding-right"] {
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width: 160px !important;
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padding-right: 0 !important;
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}
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td[class="header-lg"] {
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font-size: 24px !important;
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padding-bottom: 5px !important;
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}
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td[class="header-md"] {
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font-size: 18px !important;
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padding-bottom: 5px !important;
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}
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td[class="content-padding"] {
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padding: 5px 0 30px !important;
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}
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td[class="button"] {
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padding: 15px 0 5px !important;
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}
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td[class*="free-text"] {
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padding: 10px 18px 30px !important;
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}
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img[class="force-width-img"],
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img[class="force-width-full"] {
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display: none !important;
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}
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td[class="info-block"] {
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display: block !important;
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width: 280px !important;
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padding-bottom: 40px !important;
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}
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td[class="info-img"],
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img[class="info-img"] {
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width: 278px !important;
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}
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td[class="mini-block-container"] {
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padding: 8px 20px !important;
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width: 280px !important;
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}
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td[class="mini-block"] {
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padding: 20px !important;
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}
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td[class="user-img"] {
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display: block !important;
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text-align: center !important;
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width: 100% !important;
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padding-bottom: 10px;
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}
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td[class="user-msg"] {
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display: block !important;
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padding-bottom: 20px !important;
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}
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}
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</style>
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</head>
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<body bgcolor="#f7f7f7">
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<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
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<tr>
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<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
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<center>
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<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
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<tr>
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<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
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<center>
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<table cellpadding="0" cellspacing="0" width="600" class="w320">
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<tr>
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<td style="vertical-align: middle;">
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<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
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</td>
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</tr>
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</table>
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</center>
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<!--[if gte mso 9]>
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</v:textbox>
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</v:rect>
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<![endif]-->
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</td>
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</tr>
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</table>
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</center>
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</td>
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</tr>
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<tr>
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<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
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<center>
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<table cellspacing="0" cellpadding="0" width="600" class="w320">
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<tr>
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<td class="header-lg">
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Ticket closed
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</td>
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</tr>
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<tr>
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<td class="free-text">
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Hello, {{name}}. A ticket you sent titled <i><{{title}}</i> has been closed.
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</td>
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</tr>
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<tr>
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<td class="mini-block-container">
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<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
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<tr>
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<td class="mini-block">
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<table cellpadding="0" cellspacing="0" width="100%">
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<tr>
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<td style="padding-bottom: 30px;">
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You can access to the ticket by its ticket number. Or you can click on the button below.
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</td>
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</tr>
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<tr>
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<td class="button">
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<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Check Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Check Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,384 @@
|
|||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
||||
<html xmlns="http://www.w3.org/1999/xhtml">
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>Support Center</title>
|
||||
|
||||
<style type="text/css">
|
||||
/* Take care of image borders and formatting, client hacks */
|
||||
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
|
||||
a img { border: none; }
|
||||
table { border-collapse: collapse !important;}
|
||||
#outlook a { padding:0; }
|
||||
.ReadMsgBody { width: 100%; }
|
||||
.ExternalClass { width: 100%; }
|
||||
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
|
||||
table td { border-collapse: collapse; }
|
||||
.ExternalClass * { line-height: 115%; }
|
||||
.container-for-gmail-android { min-width: 600px; }
|
||||
|
||||
|
||||
/* General styling */
|
||||
* {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
}
|
||||
|
||||
body {
|
||||
-webkit-font-smoothing: antialiased;
|
||||
-webkit-text-size-adjust: none;
|
||||
width: 100% !important;
|
||||
margin: 0 !important;
|
||||
height: 100%;
|
||||
color: #676767;
|
||||
}
|
||||
|
||||
td {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 14px;
|
||||
color: #777777;
|
||||
text-align: center;
|
||||
line-height: 21px;
|
||||
}
|
||||
|
||||
a {
|
||||
color: #676767;
|
||||
text-decoration: none !important;
|
||||
}
|
||||
|
||||
.pull-left {
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.pull-right {
|
||||
text-align: right;
|
||||
}
|
||||
|
||||
.header-lg,
|
||||
.header-md,
|
||||
.header-sm {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
line-height: normal;
|
||||
padding: 35px 0 0;
|
||||
color: #4d4d4d;
|
||||
}
|
||||
|
||||
.header-md {
|
||||
font-size: 24px;
|
||||
}
|
||||
|
||||
.header-sm {
|
||||
padding: 5px 0;
|
||||
font-size: 18px;
|
||||
line-height: 1.3;
|
||||
}
|
||||
|
||||
.content-padding {
|
||||
padding: 20px 0 30px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-right {
|
||||
width: 290px;
|
||||
text-align: right;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-left {
|
||||
width: 290px;
|
||||
text-align: left;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.free-text {
|
||||
width: 100% !important;
|
||||
padding: 10px 60px 0px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
border-radius: 5px;
|
||||
border: 1px solid #e5e5e5;
|
||||
vertical-align: top;
|
||||
}
|
||||
|
||||
.button {
|
||||
padding: 55px 0 0;
|
||||
}
|
||||
|
||||
.info-block {
|
||||
padding: 0 20px;
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.mini-block-container {
|
||||
padding: 30px 50px;
|
||||
width: 500px;
|
||||
}
|
||||
|
||||
.mini-block {
|
||||
background-color: #ffffff;
|
||||
width: 498px;
|
||||
border: 1px solid #cccccc;
|
||||
border-radius: 5px;
|
||||
padding: 60px 75px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.info-img {
|
||||
width: 258px;
|
||||
border-radius: 5px 5px 0 0;
|
||||
}
|
||||
|
||||
.force-width-img {
|
||||
width: 480px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.force-width-full {
|
||||
width: 600px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.user-img img {
|
||||
width: 82px;
|
||||
border-radius: 5px;
|
||||
border: 1px solid #cccccc;
|
||||
}
|
||||
|
||||
.user-img {
|
||||
width: 92px;
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.user-msg {
|
||||
width: 236px;
|
||||
font-size: 14px;
|
||||
text-align: left;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.code-block {
|
||||
padding: 10px 0;
|
||||
border: 1px solid #cccccc;
|
||||
color: #4d4d4d;
|
||||
font-weight: bold;
|
||||
font-size: 17px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.force-width-gmail {
|
||||
min-width:600px;
|
||||
height: 0px !important;
|
||||
line-height: 1px !important;
|
||||
font-size: 1px !important;
|
||||
}
|
||||
|
||||
.button-width {
|
||||
width: 228px;
|
||||
}
|
||||
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@media screen {
|
||||
/* Thanks Outlook 2013! */
|
||||
* {
|
||||
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="only screen and (max-width: 480px)">
|
||||
/* Mobile styles */
|
||||
@media only screen and (max-width: 480px) {
|
||||
|
||||
table[class*="container-for-gmail-android"] {
|
||||
min-width: 290px !important;
|
||||
width: 100% !important;
|
||||
}
|
||||
|
||||
table[class="w320"] {
|
||||
width: 320px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-gmail"] {
|
||||
display: none !important;
|
||||
width: 0 !important;
|
||||
height: 0 !important;
|
||||
}
|
||||
|
||||
a[class="button-width"],
|
||||
a[class="button-mobile"] {
|
||||
width: 248px !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-left"] {
|
||||
width: 160px !important;
|
||||
padding-left: 0 !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-right"] {
|
||||
width: 160px !important;
|
||||
padding-right: 0 !important;
|
||||
}
|
||||
|
||||
td[class="header-lg"] {
|
||||
font-size: 24px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="header-md"] {
|
||||
font-size: 18px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="content-padding"] {
|
||||
padding: 5px 0 30px !important;
|
||||
}
|
||||
|
||||
td[class="button"] {
|
||||
padding: 15px 0 5px !important;
|
||||
}
|
||||
|
||||
td[class*="free-text"] {
|
||||
padding: 10px 18px 30px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-img"],
|
||||
img[class="force-width-full"] {
|
||||
display: none !important;
|
||||
}
|
||||
|
||||
td[class="info-block"] {
|
||||
display: block !important;
|
||||
width: 280px !important;
|
||||
padding-bottom: 40px !important;
|
||||
}
|
||||
|
||||
td[class="info-img"],
|
||||
img[class="info-img"] {
|
||||
width: 278px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block-container"] {
|
||||
padding: 8px 20px !important;
|
||||
width: 280px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block"] {
|
||||
padding: 20px !important;
|
||||
}
|
||||
|
||||
td[class="user-img"] {
|
||||
display: block !important;
|
||||
text-align: center !important;
|
||||
width: 100% !important;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
|
||||
td[class="user-msg"] {
|
||||
display: block !important;
|
||||
padding-bottom: 20px !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
|
||||
<body bgcolor="#f7f7f7">
|
||||
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
|
||||
<tr>
|
||||
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
|
||||
<tr>
|
||||
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
|
||||
<center>
|
||||
<table cellpadding="0" cellspacing="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="vertical-align: middle;">
|
||||
<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
<!--[if gte mso 9]>
|
||||
</v:textbox>
|
||||
</v:rect>
|
||||
<![endif]-->
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td class="header-lg">
|
||||
Ticket cerrado
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="free-text">
|
||||
Hola, {{name}}. Un ticket que enviaste titulado <i><{{title}}</i> ha sido cerrado.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="mini-block-container">
|
||||
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
|
||||
<tr>
|
||||
<td class="mini-block">
|
||||
<table cellpadding="0" cellspacing="0" width="100%">
|
||||
<tr>
|
||||
<td style="padding-bottom: 30px;">
|
||||
Puedes acceder al ticket por su numero de ticket o haciendo click en el botón de abajo.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="button">
|
||||
<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Ver Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Ver Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,389 @@
|
|||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
||||
<html xmlns="http://www.w3.org/1999/xhtml">
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>Support Center</title>
|
||||
|
||||
<style type="text/css">
|
||||
/* Take care of image borders and formatting, client hacks */
|
||||
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
|
||||
a img { border: none; }
|
||||
table { border-collapse: collapse !important;}
|
||||
#outlook a { padding:0; }
|
||||
.ReadMsgBody { width: 100%; }
|
||||
.ExternalClass { width: 100%; }
|
||||
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
|
||||
table td { border-collapse: collapse; }
|
||||
.ExternalClass * { line-height: 115%; }
|
||||
.container-for-gmail-android { min-width: 600px; }
|
||||
|
||||
|
||||
/* General styling */
|
||||
* {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
}
|
||||
|
||||
body {
|
||||
-webkit-font-smoothing: antialiased;
|
||||
-webkit-text-size-adjust: none;
|
||||
width: 100% !important;
|
||||
margin: 0 !important;
|
||||
height: 100%;
|
||||
color: #676767;
|
||||
}
|
||||
|
||||
td {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 14px;
|
||||
color: #777777;
|
||||
text-align: center;
|
||||
line-height: 21px;
|
||||
}
|
||||
|
||||
a {
|
||||
color: #676767;
|
||||
text-decoration: none !important;
|
||||
}
|
||||
|
||||
.pull-left {
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.pull-right {
|
||||
text-align: right;
|
||||
}
|
||||
|
||||
.header-lg,
|
||||
.header-md,
|
||||
.header-sm {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
line-height: normal;
|
||||
padding: 35px 0 0;
|
||||
color: #4d4d4d;
|
||||
}
|
||||
|
||||
.header-md {
|
||||
font-size: 24px;
|
||||
}
|
||||
|
||||
.header-sm {
|
||||
padding: 5px 0;
|
||||
font-size: 18px;
|
||||
line-height: 1.3;
|
||||
}
|
||||
|
||||
.content-padding {
|
||||
padding: 20px 0 30px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-right {
|
||||
width: 290px;
|
||||
text-align: right;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-left {
|
||||
width: 290px;
|
||||
text-align: left;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.free-text {
|
||||
width: 100% !important;
|
||||
padding: 10px 60px 0px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
border-radius: 5px;
|
||||
border: 1px solid #e5e5e5;
|
||||
vertical-align: top;
|
||||
}
|
||||
|
||||
.button {
|
||||
padding: 55px 0 0;
|
||||
}
|
||||
|
||||
.info-block {
|
||||
padding: 0 20px;
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.mini-block-container {
|
||||
padding: 30px 50px;
|
||||
width: 500px;
|
||||
}
|
||||
|
||||
.mini-block {
|
||||
background-color: #ffffff;
|
||||
width: 498px;
|
||||
border: 1px solid #cccccc;
|
||||
border-radius: 5px;
|
||||
padding: 60px 75px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.info-img {
|
||||
width: 258px;
|
||||
border-radius: 5px 5px 0 0;
|
||||
}
|
||||
|
||||
.force-width-img {
|
||||
width: 480px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.force-width-full {
|
||||
width: 600px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.user-img img {
|
||||
width: 82px;
|
||||
border-radius: 5px;
|
||||
border: 1px solid #cccccc;
|
||||
}
|
||||
|
||||
.user-img {
|
||||
width: 92px;
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.user-msg {
|
||||
width: 236px;
|
||||
font-size: 14px;
|
||||
text-align: left;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.code-block {
|
||||
padding: 10px 0;
|
||||
border: 1px solid #cccccc;
|
||||
color: #4d4d4d;
|
||||
font-weight: bold;
|
||||
font-size: 17px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.force-width-gmail {
|
||||
min-width:600px;
|
||||
height: 0px !important;
|
||||
line-height: 1px !important;
|
||||
font-size: 1px !important;
|
||||
}
|
||||
|
||||
.button-width {
|
||||
width: 228px;
|
||||
}
|
||||
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@media screen {
|
||||
/* Thanks Outlook 2013! */
|
||||
* {
|
||||
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="only screen and (max-width: 480px)">
|
||||
/* Mobile styles */
|
||||
@media only screen and (max-width: 480px) {
|
||||
|
||||
table[class*="container-for-gmail-android"] {
|
||||
min-width: 290px !important;
|
||||
width: 100% !important;
|
||||
}
|
||||
|
||||
table[class="w320"] {
|
||||
width: 320px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-gmail"] {
|
||||
display: none !important;
|
||||
width: 0 !important;
|
||||
height: 0 !important;
|
||||
}
|
||||
|
||||
a[class="button-width"],
|
||||
a[class="button-mobile"] {
|
||||
width: 248px !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-left"] {
|
||||
width: 160px !important;
|
||||
padding-left: 0 !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-right"] {
|
||||
width: 160px !important;
|
||||
padding-right: 0 !important;
|
||||
}
|
||||
|
||||
td[class="header-lg"] {
|
||||
font-size: 24px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="header-md"] {
|
||||
font-size: 18px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="content-padding"] {
|
||||
padding: 5px 0 30px !important;
|
||||
}
|
||||
|
||||
td[class="button"] {
|
||||
padding: 15px 0 5px !important;
|
||||
}
|
||||
|
||||
td[class*="free-text"] {
|
||||
padding: 10px 18px 30px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-img"],
|
||||
img[class="force-width-full"] {
|
||||
display: none !important;
|
||||
}
|
||||
|
||||
td[class="info-block"] {
|
||||
display: block !important;
|
||||
width: 280px !important;
|
||||
padding-bottom: 40px !important;
|
||||
}
|
||||
|
||||
td[class="info-img"],
|
||||
img[class="info-img"] {
|
||||
width: 278px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block-container"] {
|
||||
padding: 8px 20px !important;
|
||||
width: 280px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block"] {
|
||||
padding: 20px !important;
|
||||
}
|
||||
|
||||
td[class="user-img"] {
|
||||
display: block !important;
|
||||
text-align: center !important;
|
||||
width: 100% !important;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
|
||||
td[class="user-msg"] {
|
||||
display: block !important;
|
||||
padding-bottom: 20px !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
|
||||
<body bgcolor="#f7f7f7">
|
||||
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
|
||||
<tr>
|
||||
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
|
||||
<tr>
|
||||
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
|
||||
<center>
|
||||
<table cellpadding="0" cellspacing="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="vertical-align: middle;">
|
||||
<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
<!--[if gte mso 9]>
|
||||
</v:textbox>
|
||||
</v:rect>
|
||||
<![endif]-->
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td class="header-lg">
|
||||
Ticket created
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="free-text">
|
||||
Hello, {{name}}. You have sent a new ticket titled <i><{{title}}</i> to our support center.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="mini-block-container">
|
||||
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
|
||||
<tr>
|
||||
<td class="mini-block">
|
||||
<table cellpadding="0" cellspacing="0" width="100%">
|
||||
<tr>
|
||||
<td style="padding-bottom: 30px;">
|
||||
You can access to the ticket by its ticket number. Or you can click on the button below.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="code-block">
|
||||
{{ticketNumber}}
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="button">
|
||||
<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Check Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Check Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,390 @@
|
|||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
||||
<html xmlns="http://www.w3.org/1999/xhtml">
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>Support Center</title>
|
||||
|
||||
<style type="text/css">
|
||||
/* Take care of image borders and formatting, client hacks */
|
||||
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
|
||||
a img { border: none; }
|
||||
table { border-collapse: collapse !important;}
|
||||
#outlook a { padding:0; }
|
||||
.ReadMsgBody { width: 100%; }
|
||||
.ExternalClass { width: 100%; }
|
||||
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
|
||||
table td { border-collapse: collapse; }
|
||||
.ExternalClass * { line-height: 115%; }
|
||||
.container-for-gmail-android { min-width: 600px; }
|
||||
|
||||
|
||||
/* General styling */
|
||||
* {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
}
|
||||
|
||||
body {
|
||||
-webkit-font-smoothing: antialiased;
|
||||
-webkit-text-size-adjust: none;
|
||||
width: 100% !important;
|
||||
margin: 0 !important;
|
||||
height: 100%;
|
||||
color: #676767;
|
||||
}
|
||||
|
||||
td {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 14px;
|
||||
color: #777777;
|
||||
text-align: center;
|
||||
line-height: 21px;
|
||||
}
|
||||
|
||||
a {
|
||||
color: #676767;
|
||||
text-decoration: none !important;
|
||||
}
|
||||
|
||||
.pull-left {
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.pull-right {
|
||||
text-align: right;
|
||||
}
|
||||
|
||||
.header-lg,
|
||||
.header-md,
|
||||
.header-sm {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
line-height: normal;
|
||||
padding: 35px 0 0;
|
||||
color: #4d4d4d;
|
||||
}
|
||||
|
||||
.header-md {
|
||||
font-size: 24px;
|
||||
}
|
||||
|
||||
.header-sm {
|
||||
padding: 5px 0;
|
||||
font-size: 18px;
|
||||
line-height: 1.3;
|
||||
}
|
||||
|
||||
.content-padding {
|
||||
padding: 20px 0 30px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-right {
|
||||
width: 290px;
|
||||
text-align: right;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-left {
|
||||
width: 290px;
|
||||
text-align: left;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.free-text {
|
||||
width: 100% !important;
|
||||
padding: 10px 60px 0px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
border-radius: 5px;
|
||||
border: 1px solid #e5e5e5;
|
||||
vertical-align: top;
|
||||
}
|
||||
|
||||
.button {
|
||||
padding: 55px 0 0;
|
||||
}
|
||||
|
||||
.info-block {
|
||||
padding: 0 20px;
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.mini-block-container {
|
||||
padding: 30px 50px;
|
||||
width: 500px;
|
||||
}
|
||||
|
||||
.mini-block {
|
||||
background-color: #ffffff;
|
||||
width: 498px;
|
||||
border: 1px solid #cccccc;
|
||||
border-radius: 5px;
|
||||
padding: 60px 75px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.info-img {
|
||||
width: 258px;
|
||||
border-radius: 5px 5px 0 0;
|
||||
}
|
||||
|
||||
.force-width-img {
|
||||
width: 480px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.force-width-full {
|
||||
width: 600px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.user-img img {
|
||||
width: 82px;
|
||||
border-radius: 5px;
|
||||
border: 1px solid #cccccc;
|
||||
}
|
||||
|
||||
.user-img {
|
||||
width: 92px;
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.user-msg {
|
||||
width: 236px;
|
||||
font-size: 14px;
|
||||
text-align: left;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.code-block {
|
||||
padding: 10px 0;
|
||||
border: 1px solid #cccccc;
|
||||
color: #4d4d4d;
|
||||
font-weight: bold;
|
||||
font-size: 17px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.force-width-gmail {
|
||||
min-width:600px;
|
||||
height: 0px !important;
|
||||
line-height: 1px !important;
|
||||
font-size: 1px !important;
|
||||
}
|
||||
|
||||
.button-width {
|
||||
width: 228px;
|
||||
}
|
||||
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@media screen {
|
||||
/* Thanks Outlook 2013! */
|
||||
* {
|
||||
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="only screen and (max-width: 480px)">
|
||||
/* Mobile styles */
|
||||
@media only screen and (max-width: 480px) {
|
||||
|
||||
table[class*="container-for-gmail-android"] {
|
||||
min-width: 290px !important;
|
||||
width: 100% !important;
|
||||
}
|
||||
|
||||
table[class="w320"] {
|
||||
width: 320px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-gmail"] {
|
||||
display: none !important;
|
||||
width: 0 !important;
|
||||
height: 0 !important;
|
||||
}
|
||||
|
||||
a[class="button-width"],
|
||||
a[class="button-mobile"] {
|
||||
width: 248px !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-left"] {
|
||||
width: 160px !important;
|
||||
padding-left: 0 !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-right"] {
|
||||
width: 160px !important;
|
||||
padding-right: 0 !important;
|
||||
}
|
||||
|
||||
td[class="header-lg"] {
|
||||
font-size: 24px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="header-md"] {
|
||||
font-size: 18px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="content-padding"] {
|
||||
padding: 5px 0 30px !important;
|
||||
}
|
||||
|
||||
td[class="button"] {
|
||||
padding: 15px 0 5px !important;
|
||||
}
|
||||
|
||||
td[class*="free-text"] {
|
||||
padding: 10px 18px 30px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-img"],
|
||||
img[class="force-width-full"] {
|
||||
display: none !important;
|
||||
}
|
||||
|
||||
td[class="info-block"] {
|
||||
display: block !important;
|
||||
width: 280px !important;
|
||||
padding-bottom: 40px !important;
|
||||
}
|
||||
|
||||
td[class="info-img"],
|
||||
img[class="info-img"] {
|
||||
width: 278px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block-container"] {
|
||||
padding: 8px 20px !important;
|
||||
width: 280px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block"] {
|
||||
padding: 20px !important;
|
||||
}
|
||||
|
||||
td[class="user-img"] {
|
||||
display: block !important;
|
||||
text-align: center !important;
|
||||
width: 100% !important;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
|
||||
td[class="user-msg"] {
|
||||
display: block !important;
|
||||
padding-bottom: 20px !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
|
||||
<body bgcolor="#f7f7f7">
|
||||
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
|
||||
<tr>
|
||||
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
|
||||
<tr>
|
||||
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
|
||||
<center>
|
||||
<table cellpadding="0" cellspacing="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="vertical-align: middle;">
|
||||
<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
<!--[if gte mso 9]>
|
||||
</v:textbox>
|
||||
</v:rect>
|
||||
<![endif]-->
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td class="header-lg">
|
||||
Ticket creado
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="free-text">
|
||||
Hola, {{name}}. Has creado un nuevo ticket titulado <i><{{title}}</i> en nuestro sistema de soporte.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="mini-block-container">
|
||||
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
|
||||
<tr>
|
||||
<td class="mini-block">
|
||||
<table cellpadding="0" cellspacing="0" width="100%">
|
||||
<tr>
|
||||
<td style="padding-bottom: 30px;">
|
||||
Puedes ver el ticket usando el numero de ticket prensentado abajo.
|
||||
O puedes hacer click en el botón de más abajo.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="code-block">
|
||||
{{ticketNumber}}
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="button">
|
||||
<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Ver Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Ver Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,384 @@
|
|||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
||||
<html xmlns="http://www.w3.org/1999/xhtml">
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>Support Center</title>
|
||||
|
||||
<style type="text/css">
|
||||
/* Take care of image borders and formatting, client hacks */
|
||||
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
|
||||
a img { border: none; }
|
||||
table { border-collapse: collapse !important;}
|
||||
#outlook a { padding:0; }
|
||||
.ReadMsgBody { width: 100%; }
|
||||
.ExternalClass { width: 100%; }
|
||||
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
|
||||
table td { border-collapse: collapse; }
|
||||
.ExternalClass * { line-height: 115%; }
|
||||
.container-for-gmail-android { min-width: 600px; }
|
||||
|
||||
|
||||
/* General styling */
|
||||
* {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
}
|
||||
|
||||
body {
|
||||
-webkit-font-smoothing: antialiased;
|
||||
-webkit-text-size-adjust: none;
|
||||
width: 100% !important;
|
||||
margin: 0 !important;
|
||||
height: 100%;
|
||||
color: #676767;
|
||||
}
|
||||
|
||||
td {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 14px;
|
||||
color: #777777;
|
||||
text-align: center;
|
||||
line-height: 21px;
|
||||
}
|
||||
|
||||
a {
|
||||
color: #676767;
|
||||
text-decoration: none !important;
|
||||
}
|
||||
|
||||
.pull-left {
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.pull-right {
|
||||
text-align: right;
|
||||
}
|
||||
|
||||
.header-lg,
|
||||
.header-md,
|
||||
.header-sm {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
line-height: normal;
|
||||
padding: 35px 0 0;
|
||||
color: #4d4d4d;
|
||||
}
|
||||
|
||||
.header-md {
|
||||
font-size: 24px;
|
||||
}
|
||||
|
||||
.header-sm {
|
||||
padding: 5px 0;
|
||||
font-size: 18px;
|
||||
line-height: 1.3;
|
||||
}
|
||||
|
||||
.content-padding {
|
||||
padding: 20px 0 30px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-right {
|
||||
width: 290px;
|
||||
text-align: right;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-left {
|
||||
width: 290px;
|
||||
text-align: left;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.free-text {
|
||||
width: 100% !important;
|
||||
padding: 10px 60px 0px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
border-radius: 5px;
|
||||
border: 1px solid #e5e5e5;
|
||||
vertical-align: top;
|
||||
}
|
||||
|
||||
.button {
|
||||
padding: 55px 0 0;
|
||||
}
|
||||
|
||||
.info-block {
|
||||
padding: 0 20px;
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.mini-block-container {
|
||||
padding: 30px 50px;
|
||||
width: 500px;
|
||||
}
|
||||
|
||||
.mini-block {
|
||||
background-color: #ffffff;
|
||||
width: 498px;
|
||||
border: 1px solid #cccccc;
|
||||
border-radius: 5px;
|
||||
padding: 60px 75px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.info-img {
|
||||
width: 258px;
|
||||
border-radius: 5px 5px 0 0;
|
||||
}
|
||||
|
||||
.force-width-img {
|
||||
width: 480px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.force-width-full {
|
||||
width: 600px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.user-img img {
|
||||
width: 82px;
|
||||
border-radius: 5px;
|
||||
border: 1px solid #cccccc;
|
||||
}
|
||||
|
||||
.user-img {
|
||||
width: 92px;
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.user-msg {
|
||||
width: 236px;
|
||||
font-size: 14px;
|
||||
text-align: left;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.code-block {
|
||||
padding: 10px 0;
|
||||
border: 1px solid #cccccc;
|
||||
color: #4d4d4d;
|
||||
font-weight: bold;
|
||||
font-size: 17px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.force-width-gmail {
|
||||
min-width:600px;
|
||||
height: 0px !important;
|
||||
line-height: 1px !important;
|
||||
font-size: 1px !important;
|
||||
}
|
||||
|
||||
.button-width {
|
||||
width: 228px;
|
||||
}
|
||||
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@media screen {
|
||||
/* Thanks Outlook 2013! */
|
||||
* {
|
||||
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="only screen and (max-width: 480px)">
|
||||
/* Mobile styles */
|
||||
@media only screen and (max-width: 480px) {
|
||||
|
||||
table[class*="container-for-gmail-android"] {
|
||||
min-width: 290px !important;
|
||||
width: 100% !important;
|
||||
}
|
||||
|
||||
table[class="w320"] {
|
||||
width: 320px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-gmail"] {
|
||||
display: none !important;
|
||||
width: 0 !important;
|
||||
height: 0 !important;
|
||||
}
|
||||
|
||||
a[class="button-width"],
|
||||
a[class="button-mobile"] {
|
||||
width: 248px !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-left"] {
|
||||
width: 160px !important;
|
||||
padding-left: 0 !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-right"] {
|
||||
width: 160px !important;
|
||||
padding-right: 0 !important;
|
||||
}
|
||||
|
||||
td[class="header-lg"] {
|
||||
font-size: 24px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="header-md"] {
|
||||
font-size: 18px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="content-padding"] {
|
||||
padding: 5px 0 30px !important;
|
||||
}
|
||||
|
||||
td[class="button"] {
|
||||
padding: 15px 0 5px !important;
|
||||
}
|
||||
|
||||
td[class*="free-text"] {
|
||||
padding: 10px 18px 30px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-img"],
|
||||
img[class="force-width-full"] {
|
||||
display: none !important;
|
||||
}
|
||||
|
||||
td[class="info-block"] {
|
||||
display: block !important;
|
||||
width: 280px !important;
|
||||
padding-bottom: 40px !important;
|
||||
}
|
||||
|
||||
td[class="info-img"],
|
||||
img[class="info-img"] {
|
||||
width: 278px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block-container"] {
|
||||
padding: 8px 20px !important;
|
||||
width: 280px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block"] {
|
||||
padding: 20px !important;
|
||||
}
|
||||
|
||||
td[class="user-img"] {
|
||||
display: block !important;
|
||||
text-align: center !important;
|
||||
width: 100% !important;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
|
||||
td[class="user-msg"] {
|
||||
display: block !important;
|
||||
padding-bottom: 20px !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
|
||||
<body bgcolor="#f7f7f7">
|
||||
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
|
||||
<tr>
|
||||
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
|
||||
<tr>
|
||||
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
|
||||
<center>
|
||||
<table cellpadding="0" cellspacing="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="vertical-align: middle;">
|
||||
<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
<!--[if gte mso 9]>
|
||||
</v:textbox>
|
||||
</v:rect>
|
||||
<![endif]-->
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td class="header-lg">
|
||||
Ticket responded
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="free-text">
|
||||
Hello, {{name}}. You have received a response in the ticket title <i>{{title}}</i>.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="mini-block-container">
|
||||
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
|
||||
<tr>
|
||||
<td class="mini-block">
|
||||
<table cellpadding="0" cellspacing="0" width="100%">
|
||||
<tr>
|
||||
<td style="padding-bottom: 30px;">
|
||||
Please click below to see the new response.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="button">
|
||||
<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Check Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Check Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -0,0 +1,384 @@
|
|||
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
|
||||
<html xmlns="http://www.w3.org/1999/xhtml">
|
||||
<head>
|
||||
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1" />
|
||||
<title>Support Center</title>
|
||||
|
||||
<style type="text/css">
|
||||
/* Take care of image borders and formatting, client hacks */
|
||||
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
|
||||
a img { border: none; }
|
||||
table { border-collapse: collapse !important;}
|
||||
#outlook a { padding:0; }
|
||||
.ReadMsgBody { width: 100%; }
|
||||
.ExternalClass { width: 100%; }
|
||||
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
|
||||
table td { border-collapse: collapse; }
|
||||
.ExternalClass * { line-height: 115%; }
|
||||
.container-for-gmail-android { min-width: 600px; }
|
||||
|
||||
|
||||
/* General styling */
|
||||
* {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
}
|
||||
|
||||
body {
|
||||
-webkit-font-smoothing: antialiased;
|
||||
-webkit-text-size-adjust: none;
|
||||
width: 100% !important;
|
||||
margin: 0 !important;
|
||||
height: 100%;
|
||||
color: #676767;
|
||||
}
|
||||
|
||||
td {
|
||||
font-family: Helvetica, Arial, sans-serif;
|
||||
font-size: 14px;
|
||||
color: #777777;
|
||||
text-align: center;
|
||||
line-height: 21px;
|
||||
}
|
||||
|
||||
a {
|
||||
color: #676767;
|
||||
text-decoration: none !important;
|
||||
}
|
||||
|
||||
.pull-left {
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.pull-right {
|
||||
text-align: right;
|
||||
}
|
||||
|
||||
.header-lg,
|
||||
.header-md,
|
||||
.header-sm {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
line-height: normal;
|
||||
padding: 35px 0 0;
|
||||
color: #4d4d4d;
|
||||
}
|
||||
|
||||
.header-md {
|
||||
font-size: 24px;
|
||||
}
|
||||
|
||||
.header-sm {
|
||||
padding: 5px 0;
|
||||
font-size: 18px;
|
||||
line-height: 1.3;
|
||||
}
|
||||
|
||||
.content-padding {
|
||||
padding: 20px 0 30px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-right {
|
||||
width: 290px;
|
||||
text-align: right;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.mobile-header-padding-left {
|
||||
width: 290px;
|
||||
text-align: left;
|
||||
padding-left: 10px;
|
||||
}
|
||||
|
||||
.free-text {
|
||||
width: 100% !important;
|
||||
padding: 10px 60px 0px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
border-radius: 5px;
|
||||
border: 1px solid #e5e5e5;
|
||||
vertical-align: top;
|
||||
}
|
||||
|
||||
.button {
|
||||
padding: 55px 0 0;
|
||||
}
|
||||
|
||||
.info-block {
|
||||
padding: 0 20px;
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.mini-block-container {
|
||||
padding: 30px 50px;
|
||||
width: 500px;
|
||||
}
|
||||
|
||||
.mini-block {
|
||||
background-color: #ffffff;
|
||||
width: 498px;
|
||||
border: 1px solid #cccccc;
|
||||
border-radius: 5px;
|
||||
padding: 60px 75px;
|
||||
}
|
||||
|
||||
.block-rounded {
|
||||
width: 260px;
|
||||
}
|
||||
|
||||
.info-img {
|
||||
width: 258px;
|
||||
border-radius: 5px 5px 0 0;
|
||||
}
|
||||
|
||||
.force-width-img {
|
||||
width: 480px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.force-width-full {
|
||||
width: 600px;
|
||||
height: 1px !important;
|
||||
}
|
||||
|
||||
.user-img img {
|
||||
width: 82px;
|
||||
border-radius: 5px;
|
||||
border: 1px solid #cccccc;
|
||||
}
|
||||
|
||||
.user-img {
|
||||
width: 92px;
|
||||
text-align: left;
|
||||
}
|
||||
|
||||
.user-msg {
|
||||
width: 236px;
|
||||
font-size: 14px;
|
||||
text-align: left;
|
||||
font-style: italic;
|
||||
}
|
||||
|
||||
.code-block {
|
||||
padding: 10px 0;
|
||||
border: 1px solid #cccccc;
|
||||
color: #4d4d4d;
|
||||
font-weight: bold;
|
||||
font-size: 17px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.force-width-gmail {
|
||||
min-width:600px;
|
||||
height: 0px !important;
|
||||
line-height: 1px !important;
|
||||
font-size: 1px !important;
|
||||
}
|
||||
|
||||
.button-width {
|
||||
width: 228px;
|
||||
}
|
||||
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="screen">
|
||||
@media screen {
|
||||
/* Thanks Outlook 2013! */
|
||||
* {
|
||||
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
|
||||
<style type="text/css" media="only screen and (max-width: 480px)">
|
||||
/* Mobile styles */
|
||||
@media only screen and (max-width: 480px) {
|
||||
|
||||
table[class*="container-for-gmail-android"] {
|
||||
min-width: 290px !important;
|
||||
width: 100% !important;
|
||||
}
|
||||
|
||||
table[class="w320"] {
|
||||
width: 320px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-gmail"] {
|
||||
display: none !important;
|
||||
width: 0 !important;
|
||||
height: 0 !important;
|
||||
}
|
||||
|
||||
a[class="button-width"],
|
||||
a[class="button-mobile"] {
|
||||
width: 248px !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-left"] {
|
||||
width: 160px !important;
|
||||
padding-left: 0 !important;
|
||||
}
|
||||
|
||||
td[class*="mobile-header-padding-right"] {
|
||||
width: 160px !important;
|
||||
padding-right: 0 !important;
|
||||
}
|
||||
|
||||
td[class="header-lg"] {
|
||||
font-size: 24px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="header-md"] {
|
||||
font-size: 18px !important;
|
||||
padding-bottom: 5px !important;
|
||||
}
|
||||
|
||||
td[class="content-padding"] {
|
||||
padding: 5px 0 30px !important;
|
||||
}
|
||||
|
||||
td[class="button"] {
|
||||
padding: 15px 0 5px !important;
|
||||
}
|
||||
|
||||
td[class*="free-text"] {
|
||||
padding: 10px 18px 30px !important;
|
||||
}
|
||||
|
||||
img[class="force-width-img"],
|
||||
img[class="force-width-full"] {
|
||||
display: none !important;
|
||||
}
|
||||
|
||||
td[class="info-block"] {
|
||||
display: block !important;
|
||||
width: 280px !important;
|
||||
padding-bottom: 40px !important;
|
||||
}
|
||||
|
||||
td[class="info-img"],
|
||||
img[class="info-img"] {
|
||||
width: 278px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block-container"] {
|
||||
padding: 8px 20px !important;
|
||||
width: 280px !important;
|
||||
}
|
||||
|
||||
td[class="mini-block"] {
|
||||
padding: 20px !important;
|
||||
}
|
||||
|
||||
td[class="user-img"] {
|
||||
display: block !important;
|
||||
text-align: center !important;
|
||||
width: 100% !important;
|
||||
padding-bottom: 10px;
|
||||
}
|
||||
|
||||
td[class="user-msg"] {
|
||||
display: block !important;
|
||||
padding-bottom: 20px !important;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
|
||||
<body bgcolor="#f7f7f7">
|
||||
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
|
||||
<tr>
|
||||
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
|
||||
<tr>
|
||||
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
|
||||
<center>
|
||||
<table cellpadding="0" cellspacing="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="vertical-align: middle;">
|
||||
<a href="http://www.opensupports.com/" target="_blank"><img height="47" src="http://opensupports.com/logo.png" alt="logo"></a>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
<!--[if gte mso 9]>
|
||||
</v:textbox>
|
||||
</v:rect>
|
||||
<![endif]-->
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td class="header-lg">
|
||||
Nueva respuesta
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="free-text">
|
||||
Hola, {{name}}. Has recibido una nueva respuesta en tu ticket titulado <i>{{title}}</i>.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="mini-block-container">
|
||||
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
|
||||
<tr>
|
||||
<td class="mini-block">
|
||||
<table cellpadding="0" cellspacing="0" width="100%">
|
||||
<tr>
|
||||
<td style="padding-bottom: 30px;">
|
||||
Por favor, has click abajo para ver la respuesta.
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td class="button">
|
||||
<div><!--[if mso]>
|
||||
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
|
||||
<w:anchorlock/>
|
||||
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Ver Ticket</center>
|
||||
</v:roundrect>
|
||||
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
|
||||
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Ver Ticket</a></div>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
|
||||
<center>
|
||||
<table cellspacing="0" cellpadding="0" width="600" class="w320">
|
||||
<tr>
|
||||
<td style="padding: 25px 0 25px">
|
||||
<strong>OpenSupports</strong><br />
|
||||
Open source ticket system<br />
|
||||
www.opensupports.com<br /><br />
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</center>
|
||||
</td>
|
||||
</tr>
|
||||
</table>
|
||||
</body>
|
||||
</html>
|
||||
|
|
@ -19,7 +19,7 @@ class MailSender {
|
|||
|
||||
$this->mailOptions = array_merge($this->mailOptions, $compiledMailContent);
|
||||
}
|
||||
|
||||
|
||||
public function send() {
|
||||
$mailer = new PHPMailer();
|
||||
|
||||
|
|
|
|||
|
|
@ -7,10 +7,12 @@ class MailTemplate extends DataStore {
|
|||
const USER_SIGNUP = 'USER_SIGNUP';
|
||||
const USER_PASSWORD = 'USER_PASSWORD';
|
||||
const PASSWORD_FORGOT = 'PASSWORD_FORGOT';
|
||||
const PASSWORD_RECOVERED = 'PASSWORD_RECOVERED';
|
||||
const USER_SYSTEM_DISABLED = 'USER_SYSTEM_DISABLED';
|
||||
const USER_SYSTEM_ENABLED = 'USER_SYSTEM_ENABLED';
|
||||
|
||||
const TICKET_CREATED = 'TICKET_CREATED';
|
||||
const TICKET_RESPONDED = 'TICKET_RESPONDED';
|
||||
const TICKET_CLOSED = 'TICKET_CLOSED';
|
||||
|
||||
public static function getTemplate($type) {
|
||||
$globalLanguage = Setting::getSetting('language')->value;
|
||||
|
||||
|
|
|
|||
|
|
@ -13,7 +13,7 @@ describe'/system/disable-registration' do
|
|||
|
||||
row = $database.getRow('setting', 'registration', 'name')
|
||||
|
||||
(row['value']).should.equal('true')
|
||||
(row['value']).should.equal('1')
|
||||
end
|
||||
|
||||
it 'should disable registration' do
|
||||
|
|
|
|||
|
|
@ -10,6 +10,6 @@ describe'system/get-mail-templates' do
|
|||
|
||||
(result['status']).should.equal('success')
|
||||
|
||||
(result['data'].size).should.equal(14)
|
||||
(result['data'].size).should.equal(18)
|
||||
end
|
||||
end
|
||||
|
|
|
|||
Loading…
Reference in New Issue