diff --git a/server/controllers/ticket/create.php b/server/controllers/ticket/create.php
index 432b6d08..1ea18790 100755
--- a/server/controllers/ticket/create.php
+++ b/server/controllers/ticket/create.php
@@ -115,10 +115,16 @@ class CreateController extends Controller {
             }
         }
 
-        Log::createLog('CREATE_TICKET', $this->ticketNumber);
         Response::respondSuccess([
             'ticketNumber' => $this->ticketNumber
         ]);
+
+        if(!Controller::isUserSystemEnabled() && !Controller::isStaffLogged()) {
+            $session = Session::getInstance();
+            $session->createTicketSession($this->ticketNumber);
+        }
+        
+        Log::createLog('CREATE_TICKET', $this->ticketNumber);
     }
 
     private function storeTicket() {
diff --git a/server/models/Log.php b/server/models/Log.php
index c85c6ef3..5112c124 100755
--- a/server/models/Log.php
+++ b/server/models/Log.php
@@ -30,7 +30,7 @@ class Log extends DataStore {
     public static function createLog($type, $to, $author = null) {
         $session = Session::getInstance();
         $authorName = '';
-        
+
         if($session->isTicketSession()) {
             $ticketNumber = $session->getTicketNumber();
             $ticket = Ticket::getByTicketNumber($ticketNumber);
@@ -68,7 +68,7 @@ class Log extends DataStore {
             'to' => $this->to,
             'author' => [
                 'name' => $this->authorName,
-                'id' => !$author->isNull() ? $author->id : null,
+                'id' => $author && !$author->isNull() ? $author->id : null,
                 'staff' => $author instanceof Staff
             ],
             'date' => $this->date