diff --git a/client/src/actions/session-actions.js b/client/src/actions/session-actions.js
index 8fb8045b..b99daf1e 100644
--- a/client/src/actions/session-actions.js
+++ b/client/src/actions/session-actions.js
@@ -125,4 +125,4 @@ export default {
             })
         }
     }
-};
\ No newline at end of file
+};
diff --git a/client/src/app-components/activity-row.js b/client/src/app-components/activity-row.js
index 14396977..aed852f0 100644
--- a/client/src/app-components/activity-row.js
+++ b/client/src/app-components/activity-row.js
@@ -126,4 +126,4 @@ class ActivityRow extends React.Component {
     }
 }
 
-export default ActivityRow;
\ No newline at end of file
+export default ActivityRow;
diff --git a/client/src/app-components/ticket-event.js b/client/src/app-components/ticket-event.js
index ba19251f..3a925784 100644
--- a/client/src/app-components/ticket-event.js
+++ b/client/src/app-components/ticket-event.js
@@ -20,7 +20,8 @@ class TicketEvent extends React.Component {
         ]),
         author: React.PropTypes.object,
         content: React.PropTypes.string,
-        date: React.PropTypes.string
+        date: React.PropTypes.string,
+        private: React.PropTypes.string,
     };
 
     render() {
@@ -83,7 +84,8 @@ class TicketEvent extends React.Component {
                 <span className="ticket-event__comment-pointer" />
                 <div className="ticket-event__comment-author">
                     <span className="ticket-event__comment-author-name">{this.props.author.name}</span>
-                    <span className="ticket-event__comment-author-type">({i18n((this.props.author.staff) ? 'STAFF' : 'CUSTOMER')})</span>
+                    <span className="ticket-event__comment-author-type">{i18n((this.props.author.staff) ? 'STAFF' : 'CUSTOMER')}</span>
+                    {(this.props.private*1) ? <span className="ticket-event__comment-author-type">{i18n('PRIVATE')}</span> : null}
                 </div>
                 <div className="ticket-event__comment-date">{DateTransformer.transformToString(this.props.date)}</div>
                 <div className="ticket-event__comment-content" dangerouslySetInnerHTML={{__html: this.props.content}}></div>
@@ -205,7 +207,8 @@ class TicketEvent extends React.Component {
             'ticket-event_close': this.props.type === 'CLOSE',
             'ticket-event_reopen': this.props.type === 'RE_OPEN',
             'ticket-event_department': this.props.type === 'DEPARTMENT_CHANGED',
-            'ticket-event_priority': this.props.type === 'PRIORITY_CHANGED'
+            'ticket-event_priority': this.props.type === 'PRIORITY_CHANGED',
+            'ticket-event_private': this.props.private*1,
         };
 
         return classNames(classes);
diff --git a/client/src/app-components/ticket-event.scss b/client/src/app-components/ticket-event.scss
index 328d16e1..ccd25dac 100644
--- a/client/src/app-components/ticket-event.scss
+++ b/client/src/app-components/ticket-event.scss
@@ -66,10 +66,14 @@
             color: $primary-black;
 
             &-type {
-                font-size: 10px;
+                font-size: 10.6px;
                 padding-left: 10px;
                 color: $secondary-blue;
-                font-variant: small-caps;
+                background-color: very-light-grey;
+                border: 2px solid;
+                border-radius: 4px;
+                padding: 4px;
+                margin-left: 12px;
             }
         }
 
@@ -78,6 +82,8 @@
             border: 2px solid $light-grey;
             border-bottom: none;
             padding: 12px;
+            font-size: 10.6px;
+            font-family: helvetica;
             background-color: $light-grey;
 
         }
@@ -176,4 +182,24 @@
             padding-top: 5px;
         }
     }
-}
\ No newline at end of file
+    &_private {
+        .ticket-event__comment-pointer {
+            border-right-color: $light-yellow;
+        }
+        .ticket-event__comment-date {
+            background-color: $light-yellow;
+            border-color: $light-yellow;
+        }
+        .ticket-event__comment-content {
+            background-color: $very-light-yellow;
+            border-color: $very-light-yellow;
+        }
+        .ticket-event__staff-pic {
+            background-color: $light-yellow;
+            border-color: $light-yellow;
+        }
+        .ticket-event__file {
+            background-color: $light-yellow;
+        }
+    }
+}
diff --git a/client/src/app-components/ticket-viewer.js b/client/src/app-components/ticket-viewer.js
index ca67dc68..c48523de 100644
--- a/client/src/app-components/ticket-viewer.js
+++ b/client/src/app-components/ticket-viewer.js
@@ -46,7 +46,8 @@ class TicketViewer extends React.Component {
     state = {
         loading: false,
         commentValue: TextEditor.createEmpty(),
-        commentEdited: false
+        commentEdited: false,
+        commentPrivate: false
     };
 
     componentDidMount() {
@@ -210,19 +211,22 @@ class TicketViewer extends React.Component {
     renderResponseField() {
         return (
             <div className="ticket-viewer__response">
-                <div className="ticket-viewer__response-title row">{i18n('RESPOND')}</div>
-                {this.renderCustomResponses()}
-                <div className="ticket-viewer__response-field row">
-                    <Form {...this.getCommentFormProps()}>
+                <Form {...this.getCommentFormProps()}>
+                    <div className="ticket-viewer__response-title row">{i18n('RESPOND')}</div>
+                    <div className="ticket-viewer__actions row">
+                        {this.renderCustomResponses()}
+                        {this.renderPrivate()}
+                    </div>
+                    <div className="ticket-viewer__response-field row">
                         <FormField name="content" validation="TEXT_AREA" required field="textarea" />
                         {(this.props.allowAttachments) ? <FormField name="file" field="file"/> : null}
                         <div className="ticket-viewer__response-buttons">
                             <SubmitButton type="secondary">{i18n('RESPOND_TICKET')}</SubmitButton>
                             <Button size="medium" onClick={this.onCloseTicketClick.bind(this)}>{i18n('CLOSE_TICKET')}</Button>
                         </div>
-                    </Form>
-                </div>
-                {(this.state.commentError) ? this.renderCommentError() : null}
+                    </div>
+                    {(this.state.commentError) ? this.renderCommentError() : null}
+                </Form>
             </div>
         );
     }
@@ -242,7 +246,7 @@ class TicketViewer extends React.Component {
             });
 
             customResponsesNode = (
-                <div className="ticket-viewer__response-custom row">
+                <div className="ticket-viewer__response-custom">
                     <DropDown items={customResponses} size="medium" onChange={this.onCustomResponsesChanged.bind(this)}/>
                 </div>
             );
@@ -257,6 +261,18 @@ class TicketViewer extends React.Component {
         );
     }
 
+    renderPrivate() {
+        if (this.props.userStaff) {
+            return (
+                <div className="ticket-viewer__private">
+                    <FormField label={i18n('PRIVATE')} name="private" field="checkbox"/>
+                </div>
+            );
+        } else {
+            return null;
+        }
+    }
+
     getCommentFormProps() {
         return {
             onSubmit: this.onSubmit.bind(this),
@@ -264,11 +280,13 @@ class TicketViewer extends React.Component {
             onChange: (formState) => {this.setState({
                 commentValue: formState.content,
                 commentFile: formState.file,
-                commentEdited: true
+                commentEdited: true,
+                commentPrivate: formState.private
             })},
             values: {
                 'content': this.state.commentValue,
-                'file': this.state.commentFile
+                'file': this.state.commentFile,
+                'private': this.state.commentPrivate
             }
         };
     }
@@ -386,7 +404,7 @@ class TicketViewer extends React.Component {
             dataAsForm: true,
             data: _.extend({
                 ticketNumber: this.props.ticket.ticketNumber
-            }, formState)
+            }, formState, {private: formState.private ? 1 : 0})
         }).then(this.onCommentSuccess.bind(this), this.onCommentFail.bind(this));
     }
 
diff --git a/client/src/app-components/ticket-viewer.scss b/client/src/app-components/ticket-viewer.scss
index 4ba5f7e9..1ae5f598 100644
--- a/client/src/app-components/ticket-viewer.scss
+++ b/client/src/app-components/ticket-viewer.scss
@@ -10,6 +10,9 @@
         font-size: 16px;
         padding: 6px 0;
     }
+    &__private {
+
+    }
 
     &__number {
         color: white;
@@ -76,11 +79,19 @@
             padding: 20px 0 0 20px;
             text-align: left;
         }
+
         &-buttons {
             display: flex;
-             justify-content: space-between;
-             align-items: center;
+            justify-content: space-between;
+            align-items: center;
         }
+
+    }
+    &__actions {
+        background-color: $very-light-grey;
+
+        display:flex;
+        align-items:center;justify-content: space-between;
     }
 
 }
diff --git a/client/src/app/admin/admin-login-page.js b/client/src/app/admin/admin-login-page.js
index 72e5daba..3042b2ea 100644
--- a/client/src/app/admin/admin-login-page.js
+++ b/client/src/app/admin/admin-login-page.js
@@ -26,7 +26,7 @@ class AdminLoginPage extends React.Component {
         loadingLogin: false,
         loadingRecover: false
     };
-    
+
     componentDidUpdate(prevProps) {
         if (!prevProps.session.failed && this.props.session.failed) {
             this.refs.loginForm.refs.password.focus();
@@ -34,7 +34,7 @@ class AdminLoginPage extends React.Component {
     }
 
     render() {
-        return ( 
+        return (
             <div className="admin-login-page">
                 <WidgetTransition sideToShow={this.state.sideToShow} className={classNames('admin-login-page__container', this.props.className)}>
                     {this.renderLogin()}
@@ -43,7 +43,7 @@ class AdminLoginPage extends React.Component {
             </div>
         );
     }
-    
+
     renderLogin() {
         return (
             <div>
@@ -65,7 +65,7 @@ class AdminLoginPage extends React.Component {
             </div>
         );
     }
-    
+
     renderPasswordRecovery() {
         return (
             <div>
@@ -161,7 +161,7 @@ class AdminLoginPage extends React.Component {
             loginFormErrors: errors
         });
     }
-    
+
     onRecoverFormErrorsValidation(errors) {
         this.setState({
             recoverFormErrors: errors
diff --git a/client/src/app/admin/panel/admin-panel-menu.js b/client/src/app/admin/panel/admin-panel-menu.js
index 4c7ae546..b1a67843 100644
--- a/client/src/app/admin/panel/admin-panel-menu.js
+++ b/client/src/app/admin/panel/admin-panel-menu.js
@@ -224,4 +224,4 @@ export default connect((store) => {
     return {
         level: store.session.userLevel
     };
-})(AdminPanelMenu);
\ No newline at end of file
+})(AdminPanelMenu);
diff --git a/client/src/app/admin/panel/dashboard/admin-panel-stats.js b/client/src/app/admin/panel/dashboard/admin-panel-stats.js
index e3be6ac3..5da731fd 100644
--- a/client/src/app/admin/panel/dashboard/admin-panel-stats.js
+++ b/client/src/app/admin/panel/dashboard/admin-panel-stats.js
@@ -14,7 +14,7 @@ class AdminPanelStats extends React.Component {
             </div>
         );
     }
-    
+
 }
 
-export default AdminPanelStats;
\ No newline at end of file
+export default AdminPanelStats;
diff --git a/client/src/data/languages/br.js b/client/src/data/languages/br.js
index 26ba0fd7..99b4a26c 100644
--- a/client/src/data/languages/br.js
+++ b/client/src/data/languages/br.js
@@ -183,6 +183,7 @@ export default {
     'HIMSELF': 'ele mesmo',
     'ADD_USER': 'Adicionar usuário',
     'UPLOAD_FILE': 'Subir arquivo',
+    'PRIVATE': 'privado',
 
     'CHART_CREATE_TICKET': 'Chamados criados',
     'CHART_CLOSE': 'Chamados fechados',
diff --git a/client/src/data/languages/cn.js b/client/src/data/languages/cn.js
index e49f600a..7b07922b 100644
--- a/client/src/data/languages/cn.js
+++ b/client/src/data/languages/cn.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': '他自己',
     'ADD_USER': '添加用户',
     'UPLOAD_FILE': '上传文件',
+    'PRIVATE': '私人的',
 
     'CHART_CREATE_TICKET': '已創建門票',
     'CHART_CLOSE': '門票已關閉',
diff --git a/client/src/data/languages/de.js b/client/src/data/languages/de.js
index fe739403..bb674974 100644
--- a/client/src/data/languages/de.js
+++ b/client/src/data/languages/de.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'selbst',
     'ADD_USER': 'Benutzer hinzufügen',
     'UPLOAD_FILE': 'Datei hochladen',
+    'PRIVATE': 'Privatgelände',
 
     'CHART_CREATE_TICKET': 'Tickets erstellt',
     'CHART_CLOSE': 'Tickets geschlossen',
diff --git a/client/src/data/languages/en.js b/client/src/data/languages/en.js
index 3d180392..de65e008 100644
--- a/client/src/data/languages/en.js
+++ b/client/src/data/languages/en.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'himself',
     'ADD_USER': 'Add user',
     'UPLOAD_FILE': 'Upload file',
+    'PRIVATE': 'private',
 
     'CHART_CREATE_TICKET': 'Tickets created',
     'CHART_CLOSE': 'Tickets closed',
diff --git a/client/src/data/languages/es.js b/client/src/data/languages/es.js
index b02971c3..320f7351 100644
--- a/client/src/data/languages/es.js
+++ b/client/src/data/languages/es.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'si mismo',
     'ADD_USER': 'Añadir un usuario',
     'UPLOAD_FILE': 'Subir archivo',
+    'PRIVATE': 'privado',
 
     'CHART_CREATE_TICKET': 'Tickets creados',
     'CHART_CLOSE': 'Tickets cerrados',
diff --git a/client/src/data/languages/fr.js b/client/src/data/languages/fr.js
index 49c806f3..8aabc598 100644
--- a/client/src/data/languages/fr.js
+++ b/client/src/data/languages/fr.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'lui-même',
     'ADD_USER': 'Ajouter un utilisateur',
     'UPLOAD_FILE': 'Téléverser un fichier',
+    'PRIVATE': 'privé',
 
     'CHART_CREATE_TICKET': 'Tickets créés',
     'CHART_CLOSE': 'Tickets fermés',
diff --git a/client/src/data/languages/gr.js b/client/src/data/languages/gr.js
index f5e9fa8e..8e55aa2e 100644
--- a/client/src/data/languages/gr.js
+++ b/client/src/data/languages/gr.js
@@ -184,6 +184,7 @@
      'HIMSELF': 'ο ίδιος',
      'ADD_USER': 'Πρόσθεσε χρήστη',
      'UPLOAD_FILE': 'Ανέβασμα αρχείου',
+     'PRIVATE': 'ιδιωτικός',
 
      'CHART_CREATE_TICKET': 'Τα εισιτήρια δημιουργήθηκαν',
      'CHART_CLOSE': 'Τα εισιτήρια κλείσανε',
diff --git a/client/src/data/languages/in.js b/client/src/data/languages/in.js
index 2f02fd24..301ed531 100644
--- a/client/src/data/languages/in.js
+++ b/client/src/data/languages/in.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'स्वयं',
     'ADD_USER': 'उपयोगकर्ता जोड़ें',
     'UPLOAD_FILE': 'दस्तावेज अपलोड करें',
+    'PRIVATE': 'निजी',
 
     'CHART_CREATE_TICKET': 'टिकट बनाया',
     'CHART_CLOSE': 'टिकट बंद कर दिया',
diff --git a/client/src/data/languages/it.js b/client/src/data/languages/it.js
index 16a7a4ba..bb203e0c 100644
--- a/client/src/data/languages/it.js
+++ b/client/src/data/languages/it.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'lui stesso',
     'ADD_USER': 'Aggiungi utente',
     'UPLOAD_FILE': 'Caricare un file',
+    'PRIVATE': 'privato',
 
     'CHART_CREATE_TICKET': 'Tickets creato',
     'CHART_CLOSE': 'Tickets chiuso',
diff --git a/client/src/data/languages/jp.js b/client/src/data/languages/jp.js
index 9f5b3b37..beecedae 100644
--- a/client/src/data/languages/jp.js
+++ b/client/src/data/languages/jp.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': '彼自身',
     'ADD_USER': 'ユーザーを追加する',
     'UPLOAD_FILE': 'ファイルをアップロードする',
+    'PRIVATE': 'プライベート',
 
     'CHART_CREATE_TICKET': '作成されたチケット',
     'CHART_CLOSE': 'チケットが閉じられました',
diff --git a/client/src/data/languages/nl.js b/client/src/data/languages/nl.js
index 21d702cd..8a95072f 100644
--- a/client/src/data/languages/nl.js
+++ b/client/src/data/languages/nl.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'zichzelf',
     'ADD_USER': 'Voeg gebruiker toe',
     'UPLOAD_FILE': 'Upload bestand',
+    'PRIVATE': 'privaat',
 
     'CHART_CREATE_TICKET': 'Aangemaakte incidenten',
     'CHART_CLOSE': 'Gesloten incidenten',
diff --git a/client/src/data/languages/pt.js b/client/src/data/languages/pt.js
index 8e7c6fdf..7536a271 100644
--- a/client/src/data/languages/pt.js
+++ b/client/src/data/languages/pt.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'ele mesmo',
     'ADD_USER': 'Adicionar usuário',
     'UPLOAD_FILE': 'Subir arquivo',
+    'PRIVATE': 'privado',
 
     'CHART_CREATE_TICKET': 'Ingressos criados',
     'CHART_CLOSE': 'Ingressos fechados',
diff --git a/client/src/data/languages/ru.js b/client/src/data/languages/ru.js
index fa573480..d24745ad 100644
--- a/client/src/data/languages/ru.js
+++ b/client/src/data/languages/ru.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'сам',
     'ADD_USER': 'Добавить пользователя',
     'UPLOAD_FILE': 'Загрузить файл',
+    'PRIVATE': 'частный',
 
     'CHART_CREATE_TICKET': 'Билеты создано',
     'CHART_CLOSE': ' Билеты закрыты',
diff --git a/client/src/data/languages/tr.js b/client/src/data/languages/tr.js
index a3fe6920..14ff6b55 100644
--- a/client/src/data/languages/tr.js
+++ b/client/src/data/languages/tr.js
@@ -184,6 +184,7 @@ export default {
     'HIMSELF': 'kendisi',
     'ADD_USER': 'Kullanıcı Ekle',
     'UPLOAD_FILE': 'Dosya yükleme',
+    'PRIVATE': 'gizli',
 
     'CHART_CREATE_TICKET': 'Biletler oluşturuldu',
     'CHART_CLOSE': 'Biletler kapandı',
diff --git a/client/src/scss/_vars.scss b/client/src/scss/_vars.scss
index 8e9f97f3..352503ad 100644
--- a/client/src/scss/_vars.scss
+++ b/client/src/scss/_vars.scss
@@ -6,6 +6,8 @@ $primary-blue: #414A59;
 $secondary-blue: #20B8c5;
 
 $primary-yellow: #E5D151;
+$light-yellow: rgba(229,209,81,0.6);
+$very-light-yellow: #ffffe0;
 
 $primary-green: #82CA9C;
 
diff --git a/server/controllers/ticket/comment.php b/server/controllers/ticket/comment.php
index 8f09492b..d62ffe54 100755
--- a/server/controllers/ticket/comment.php
+++ b/server/controllers/ticket/comment.php
@@ -16,6 +16,7 @@ DataValidator::with('CustomValidations', true);
  *
  * @apiParam {String} content Content of the comment.
  * @apiParam {Number} ticketNumber The number of the ticket to comment.
+ * @apiParam {Boolean} private Indicates if the comment is not shown to users.
  *
  * @apiUse NO_PERMISSION
  * @apiUse INVALID_CONTENT
@@ -111,7 +112,8 @@ class CommentController extends Controller {
         $comment->setProperties(array(
             'content' => $this->content,
             'file' => ($fileUploader instanceof FileUploader) ? $fileUploader->getFileName() : null,
-            'date' => Date::getCurrentDate()
+            'date' => Date::getCurrentDate(),
+            'private' => (Controller::isStaffLogged() && Controller::request('private')) ? 1 : 0
         ));
 
         if(Controller::isStaffLogged()) {
diff --git a/server/models/Ticket.php b/server/models/Ticket.php
index 119f56d5..4a844336 100755
--- a/server/models/Ticket.php
+++ b/server/models/Ticket.php
@@ -170,7 +170,8 @@ class Ticket extends DataStore {
                 'content'=> $ticketEvent->content,
                 'author' => [],
                 'date'=> $ticketEvent->date,
-                'file'=> $ticketEvent->file
+                'file'=> $ticketEvent->file,
+                'private'=> $ticketEvent->private,
             ];
 
             $author = $ticketEvent->getAuthor();
@@ -184,6 +185,10 @@ class Ticket extends DataStore {
                 ];
             }
 
+            if(!Controller::isStaffLogged() && $ticketEvent->private) {
+                continue;
+            }
+    
             $events[] = $event;
         }
 
diff --git a/server/models/Ticketevent.php b/server/models/Ticketevent.php
index 91f6c831..a8887e6a 100755
--- a/server/models/Ticketevent.php
+++ b/server/models/Ticketevent.php
@@ -13,6 +13,7 @@
  * @apiParam {Boolean}  author.staff Indicates if the author is a staff.
  * @apiParam {String}  date The date of the ticket event.
  * @apiParam {String}  file The file of the ticket event.
+ * @apiParam {Boolean} private Indicates if this event is not shown to users.
  */
 
 class Ticketevent extends DataStore {
@@ -58,7 +59,8 @@ class Ticketevent extends DataStore {
             'file',
             'authorUser',
             'authorStaff',
-            'date'
+            'date',
+            'private'
         ];
     }
 
@@ -87,4 +89,4 @@ class Ticketevent extends DataStore {
             ]
         ];
     }
-}
\ No newline at end of file
+}
diff --git a/tests/staff/get-new-tickets.rb b/tests/staff/get-new-tickets.rb
index 0def25ff..debe36f0 100644
--- a/tests/staff/get-new-tickets.rb
+++ b/tests/staff/get-new-tickets.rb
@@ -10,7 +10,7 @@ describe '/staff/get-new-tickets' do
         })
 
         (result['status']).should.equal('success')
-        (result['data'].size).should.equal(9)
+        (result['data'].size).should.equal(8)
 
     end
 end
diff --git a/tests/ticket/comment.rb b/tests/ticket/comment.rb
index d522198f..cdf6dbe9 100644
--- a/tests/ticket/comment.rb
+++ b/tests/ticket/comment.rb
@@ -142,4 +142,46 @@ describe '/ticket/comment/' do
         (result['status']).should.equal('fail')
         (result['message']).should.equal('NO_PERMISSION')
     end
+
+    it 'should keep private on 0 if an user creates a private comment' do
+        Scripts.login('commenter@os4.com', 'commenter')
+
+        result = request('/ticket/comment', {
+            content: 'this is not a private comment',
+            ticketNumber: @ticketNumber,
+            csrf_userid: $csrf_userid,
+            csrf_token: $csrf_token,
+            private: 1
+        })
+
+        (result['status']).should.equal('success')
+        comment = $database.getRow('ticketevent', 'this is not a private comment', 'content')
+        (comment['private']).should.equal("0")
+        request('/user/logout')
+
+    end
+
+    it 'should change private to 1 if a staff creates a private comment' do
+        request('/user/logout')
+
+        Scripts.login('jorah@opensupports.com', 'testpassword', true)
+
+        request('/staff/assign-ticket', {
+            ticketNumber: @ticketNumber,
+            csrf_userid: $csrf_userid,
+            csrf_token: $csrf_token,
+        })
+
+        result = request('/ticket/comment', {
+            content: 'this is a private comment',
+            ticketNumber: @ticketNumber,
+            csrf_userid: $csrf_userid,
+            csrf_token: $csrf_token,
+            private: 1
+        })
+        puts result['message']
+        (result['status']).should.equal('success')
+        comment = $database.getRow('ticketevent', 'this is a private comment', 'content')
+        (comment['private']).should.equal("1")
+    end
 end
diff --git a/tests/ticket/seen.rb b/tests/ticket/seen.rb
index 9cff88bc..bdccd03a 100644
--- a/tests/ticket/seen.rb
+++ b/tests/ticket/seen.rb
@@ -18,7 +18,7 @@ describe '/ticket/seen' do
         end
     end
 
-    describe 'when a user is logged' do
+    describe 'when an user is logged' do
 
         request('/user/logout')
         Scripts.login()
@@ -36,4 +36,4 @@ describe '/ticket/seen' do
         end
     end
 
-end
\ No newline at end of file
+end