diff --git a/client/src/actions/admin-data-actions.js b/client/src/actions/admin-data-actions.js
index 624f0b82..f9ac73f7 100644
--- a/client/src/actions/admin-data-actions.js
+++ b/client/src/actions/admin-data-actions.js
@@ -10,5 +10,35 @@ export default {
                 data: {}
             })
         };
+    },
+
+    retrieveMyTickets() {
+        return {
+            type: 'MY_TICKETS',
+            payload: API.call({
+                path: '/staff/get-tickets',
+                data: {}
+            })
+        };
+    },
+
+    retrieveNewTickets() {
+        return {
+            type: 'NEW_TICKETS',
+            payload: API.call({
+                path: '/staff/get-new-tickets',
+                data: {}
+            })
+        };
+    },
+
+    retrieveAllTickets() {
+        return {
+            type: 'ALL_TICKETS',
+            payload: API.call({
+                path: '/staff/get-all-tickets',
+                data: {}
+            })
+        };
     }
 };
\ No newline at end of file
diff --git a/client/src/app-components/__tests__/ticket-list-test.js b/client/src/app-components/__tests__/ticket-list-test.js
new file mode 100644
index 00000000..8e591a48
--- /dev/null
+++ b/client/src/app-components/__tests__/ticket-list-test.js
@@ -0,0 +1,188 @@
+const _ = require('lodash');
+const TicketInfo = ReactMock();
+const Table = ReactMock();
+const Button = ReactMock();
+const Tooltip = ReactMock();
+const Dropdown = ReactMock();
+const i18n = stub().returnsArg(0);
+
+const TicketList = requireUnit('app-components/ticket-list', {
+    'app-components/ticket-info': TicketInfo,
+    'core-components/table': Table,
+    'core-components/button': Button,
+    'core-components/tooltip': Tooltip,
+    'core-components/drop-down': Dropdown,
+    'lib-app/i18n': i18n
+});
+
+describe('TicketList component', function () {
+    let ticketList, table, dropdown;
+    let tickets = (function() {
+        let ticket = {
+            unread: false,
+            closed: false,
+            title: 'This is not working',
+            ticketNumber: 123124,
+            date: '20160215',
+            department: {
+                id: 1,
+                name: 'Sales Support'
+            },
+            priority: 'low',
+            author: {
+                id: 3,
+                name: 'Francisco Villegas'
+            }
+        };
+        let list = _.range(5).map(() => ticket);
+
+        list = list.concat(_.range(5).map(() => {
+            return _.extend({}, ticket, {
+                department: {
+                    id: 2,
+                    name: 'Tech Help'
+                }
+            })
+        }));
+
+        return list;
+    })();
+
+    function renderTicketList(props = {}) {
+        ticketList = TestUtils.renderIntoDocument(
+            <TicketList tickets={tickets} {...props}/>
+        );
+
+        table = TestUtils.scryRenderedComponentsWithType(ticketList, Table);
+        dropdown = TestUtils.scryRenderedComponentsWithType(ticketList, Dropdown);
+    }
+
+    it('should pass correct props to Table', function () {
+        renderTicketList();
+        expect(table[0].props.loading).to.equal(false);
+        expect(table[0].props.pageSize).to.equal(10);
+        expect(table[0].props.headers).to.deep.equal([
+            {
+                key: 'number',
+                value: i18n('NUMBER'),
+                className: 'ticket-list__number col-md-1'
+            },
+            {
+                key: 'title',
+                value: i18n('TITLE'),
+                className: 'ticket-list__title col-md-6'
+            },
+            {
+                key: 'department',
+                value: i18n('DEPARTMENT'),
+                className: 'ticket-list__department col-md-3'
+            },
+            {
+                key: 'date',
+                value: i18n('DATE'),
+                className: 'ticket-list__date col-md-2'
+            }
+        ]);
+    });
+    
+    it('should pass loading to Table', function () {
+        renderTicketList({loading: true});
+        expect(table[0].props.loading).to.equal(true);
+    });
+    
+    it('should pass correct compare function to Table', function () {
+        let minCompare = table[0].props.comp;
+
+        let row1 = {
+            closed: false,
+            unread: false,
+            date: '20160405'
+        };
+        let row2 = {
+            closed: false,
+            unread: false,
+            date: '20160406'
+        };
+        expect(minCompare(row1, row2)).to.equal(1);
+
+        row1.unread = true;
+        expect(minCompare(row1, row2)).to.equal(-1);
+
+        row2.unread = true;
+        expect(minCompare(row1, row2)).to.equal(1);
+
+        row2.date = '20160401';
+        expect(minCompare(row1, row2)).to.equal(-1);
+    });
+    
+    describe('when using secondary type', function () {
+        beforeEach(function () {
+            renderTicketList({
+                type: 'secondary',
+                departments: [
+                    {id: 1, name: 'Sales Support'},
+                    {id: 2, name: 'Tech Help'}
+                ]
+            });
+        });
+
+        it('should pass correct props to Table', function () {
+            expect(table[0].props.headers).to.deep.equal([
+                {
+                    key: 'number',
+                    value: i18n('NUMBER'),
+                    className: 'ticket-list__number col-md-1'
+                },
+                {
+                    key: 'title',
+                    value: i18n('TITLE'),
+                    className: 'ticket-list__title col-md-4'
+                },
+                {
+                    key: 'priority',
+                    value: i18n('PRIORITY'),
+                    className: 'ticket-list__priority col-md-1'
+                },
+                {
+                    key: 'department',
+                    value: i18n('DEPARTMENT'),
+                    className: 'ticket-list__department col-md-2'
+                },
+                {
+                    key: 'author',
+                    value: i18n('AUTHOR'),
+                    className: 'ticket-list__author col-md-2'
+                },
+                {
+                    key: 'date',
+                    value: i18n('DATE'),
+                    className: 'ticket-list__date col-md-2'
+                }
+            ]);
+        });
+
+        it('should pass correct props to dropdown', function () {
+            expect(dropdown[0].props.items).to.deep.equal([
+                {content: i18n('ALL_DEPARTMENTS')},
+                {content: 'Sales Support'},
+                {content: 'Tech Help'}
+            ]);
+            expect(dropdown[0].props.size).to.equal('medium');
+        });
+
+        it('should filter tickets by department when DropDown changes', function () {
+            dropdown[0].props.onChange({index: 1});
+            _.forEach(table[0].props.rows, function (row) {
+                expect(row.department).to.equal('Sales Support');
+            });
+
+            dropdown[0].props.onChange({index: 2});
+            _.forEach(table[0].props.rows, function (row) {
+                expect(row.department).to.equal('Tech Help');
+            });
+
+            dropdown[0].props.onChange({index: 0});
+            expect(table[0].props.rows.length).to.equal(10);
+        });
+    });
+});
\ No newline at end of file
diff --git a/client/src/app-components/ticket-list.js b/client/src/app-components/ticket-list.js
index 14b8a99f..3f9b2e61 100644
--- a/client/src/app-components/ticket-list.js
+++ b/client/src/app-components/ticket-list.js
@@ -1,16 +1,20 @@
 import React from 'react';
+import _ from 'lodash';
 
 import i18n from 'lib-app/i18n';
+import DateTransformer from 'lib-core/date-transformer';
 
+import TicketInfo from 'app-components/ticket-info';
 import Table from 'core-components/table';
 import Button from 'core-components/button';
 import Tooltip from 'core-components/tooltip';
-import TicketInfo from 'app-components/ticket-info';
-
-import DateTransformer from 'lib-core/date-transformer';
+import DropDown from 'core-components/drop-down';
 
 class TicketList extends React.Component {
     static propTypes = {
+        departments: React.PropTypes.array,
+        loading: React.PropTypes.bool,
+        ticketPath: React.PropTypes.string,
         tickets: React.PropTypes.arrayOf(React.PropTypes.object),
         type: React.PropTypes.oneOf([
             'primary',
@@ -19,18 +23,58 @@ class TicketList extends React.Component {
     };
 
     static defaultProps = {
+        loading: false,
         tickets: [],
+        departments: [],
+        ticketPath: '/dashboard/ticket/',
         type: 'primary'
     };
 
+    state = {
+        selectedDepartment: 0
+    };
+
     render() {
         return (
             <div className="ticket-list">
-                <Table headers={this.getTableHeaders()} rows={this.getTableRows()} pageSize={10} comp={this.compareFunction} />
+                {(this.props.type === 'secondary') ? this.renderDepartmentsDropDown() : null}
+                <Table loading={this.props.loading} headers={this.getTableHeaders()} rows={this.getTableRows()} pageSize={10} comp={this.compareFunction} />
             </div>
         );
     }
 
+    renderDepartmentsDropDown() {
+        return (
+            <div className="ticket-list__department-selector">
+                <DropDown {...this.getDepartmentDropdownProps()} />
+            </div>
+        );
+    }
+
+    getDepartmentDropdownProps() {
+        return {
+            items: this.getDepartments(),
+            onChange: (event) => {
+                this.setState({
+                    selectedDepartment: event.index && this.props.departments[event.index - 1].id
+                });
+            },
+            size: 'medium'
+        };
+    }
+
+    getDepartments() {
+        let departments = this.props.departments.map((department) => {
+            return {content: department.name};
+        });
+
+        departments.unshift({
+            content: i18n('ALL_DEPARTMENTS')
+        });
+
+        return departments;
+    }
+
     getTableHeaders() {
         if (this.props.type  == 'primary' ) {
             return [
@@ -92,7 +136,13 @@ class TicketList extends React.Component {
     }
 
     getTableRows() {
-        return this.props.tickets.map(this.gerTicketTableObject.bind(this));
+        return this.getTickets().map(this.gerTicketTableObject.bind(this));
+    }
+
+    getTickets() {
+        return (this.state.selectedDepartment) ? _.filter(this.props.tickets, (ticket) => {
+            return ticket.department.id == this.state.selectedDepartment
+        }) : this.props.tickets;
     }
 
     gerTicketTableObject(ticket) {
@@ -105,7 +155,7 @@ class TicketList extends React.Component {
                 </Tooltip>
             ),
             title: (
-                <Button className="ticket-list__title-link" type="clean" route={{to: '/dashboard/ticket/' + ticket.ticketNumber}}>
+                <Button className="ticket-list__title-link" type="clean" route={{to: this.props.ticketPath + ticket.ticketNumber}}>
                     {titleText}
                 </Button>
             ),
@@ -137,8 +187,6 @@ class TicketList extends React.Component {
     }
 
     compareFunction(row1, row2) {
-        let ans = 0;
-
         if (row1.closed == row2.closed) {
             if (row1.unread == row2.unread) {
                 let s1 = row1.date;
diff --git a/client/src/app-components/tiket-list.scss b/client/src/app-components/ticket-list.scss
similarity index 92%
rename from client/src/app-components/tiket-list.scss
rename to client/src/app-components/ticket-list.scss
index 2355c6e4..416d55c5 100644
--- a/client/src/app-components/tiket-list.scss
+++ b/client/src/app-components/ticket-list.scss
@@ -2,6 +2,10 @@
 
 .ticket-list {
 
+    &__department-selector {
+        margin-bottom: 25px;
+    }
+
     &__number {
         text-align: left;
     }
diff --git a/client/src/app/admin/panel/tickets/admin-panel-all-tickets.js b/client/src/app/admin/panel/tickets/admin-panel-all-tickets.js
index 93a4f327..490a15cf 100644
--- a/client/src/app/admin/panel/tickets/admin-panel-all-tickets.js
+++ b/client/src/app/admin/panel/tickets/admin-panel-all-tickets.js
@@ -1,14 +1,47 @@
 import React from 'react';
+import {connect}  from 'react-redux';
+
+import i18n from 'lib-app/i18n';
+
+import AdminDataAction from 'actions/admin-data-actions';
+import Header from 'core-components/header';
+import TicketList from 'app-components/ticket-list';
 
 class AdminPanelAllTickets extends React.Component {
 
+    static defaultProps = {
+        departments: [],
+        tickets: []
+    };
+
+    componentDidMount() {
+        this.props.dispatch(AdminDataAction.retrieveAllTickets());
+    }
+
     render() {
         return (
-            <div>
-                /admin/panel/tickets/all-tickets
+            <div className="admin-panel-my-tickets">
+                <Header title={i18n('ALL_TICKETS')} description={i18n('ALL_TICKETS_DESCRIPTION')} />
+                <TicketList {...this.getProps()}/>
             </div>
         );
     }
+
+    getProps() {
+        return {
+            departments: this.props.departments,
+            tickets: this.props.tickets,
+            type: 'secondary',
+            loading: this.props.loading,
+            ticketPath: '/admin/panel/tickets/view-ticket/'
+        };
+    }
 }
 
-export default AdminPanelAllTickets;
\ No newline at end of file
+export default connect((store) => {
+    return {
+        departments: store.session.userDepartments,
+        tickets: store.adminData.allTickets,
+        loading: !store.adminData.allTicketsLoaded
+    };
+})(AdminPanelAllTickets);
diff --git a/client/src/app/admin/panel/tickets/admin-panel-my-tickets.js b/client/src/app/admin/panel/tickets/admin-panel-my-tickets.js
index 03a0ffa2..512454b1 100644
--- a/client/src/app/admin/panel/tickets/admin-panel-my-tickets.js
+++ b/client/src/app/admin/panel/tickets/admin-panel-my-tickets.js
@@ -1,14 +1,47 @@
 import React from 'react';
+import {connect}  from 'react-redux';
+
+import i18n from 'lib-app/i18n';
+
+import AdminDataAction from 'actions/admin-data-actions';
+import Header from 'core-components/header';
+import TicketList from 'app-components/ticket-list';
 
 class AdminPanelMyTickets extends React.Component {
 
+    static defaultProps = {
+        departments: [],
+        tickets: []
+    };
+
+    componentDidMount() {
+        this.props.dispatch(AdminDataAction.retrieveMyTickets());
+    }
+    
     render() {
         return (
-            <div>
-                /admin/panel/tickets/my-tickets
+            <div className="admin-panel-my-tickets">
+                <Header title={i18n('MY_TICKETS')} description={i18n('MY_TICKETS_DESCRIPTION')} />
+                <TicketList {...this.getProps()}/>
             </div>
         );
     }
+
+    getProps() {
+        return {
+            departments: this.props.departments,
+            tickets: this.props.tickets,
+            type: 'secondary',
+            loading: this.props.loading,
+            ticketPath: '/admin/panel/tickets/view-ticket/'
+        };
+    }
 }
 
-export default AdminPanelMyTickets;
\ No newline at end of file
+export default connect((store) => {
+    return {
+        departments: store.session.userDepartments,
+        tickets: store.adminData.myTickets,
+        loading: !store.adminData.myTicketsLoaded
+    };
+})(AdminPanelMyTickets);
diff --git a/client/src/app/admin/panel/tickets/admin-panel-new-tickets.js b/client/src/app/admin/panel/tickets/admin-panel-new-tickets.js
index 42d250a8..819e9b56 100644
--- a/client/src/app/admin/panel/tickets/admin-panel-new-tickets.js
+++ b/client/src/app/admin/panel/tickets/admin-panel-new-tickets.js
@@ -1,14 +1,47 @@
 import React from 'react';
+import {connect}  from 'react-redux';
+
+import i18n from 'lib-app/i18n';
+
+import AdminDataAction from 'actions/admin-data-actions';
+import Header from 'core-components/header';
+import TicketList from 'app-components/ticket-list';
 
 class AdminPanelNewTickets extends React.Component {
 
+    static defaultProps = {
+        departments: [],
+        tickets: []
+    };
+
+    componentDidMount() {
+        this.props.dispatch(AdminDataAction.retrieveNewTickets());
+    }
+
     render() {
         return (
-            <div>
-                /admin/panel/tickets/new-tickets
+            <div className="admin-panel-my-tickets">
+                <Header title={i18n('NEW_TICKETS')} description={i18n('NEW_TICKETS_DESCRIPTION')} />
+                <TicketList {...this.getProps()}/>
             </div>
         );
     }
+
+    getProps() {
+        return {
+            departments: this.props.departments,
+            tickets: this.props.tickets,
+            type: 'secondary',
+            loading: this.props.loading,
+            ticketPath: '/admin/panel/tickets/view-ticket/'
+        };
+    }
 }
 
-export default AdminPanelNewTickets;
\ No newline at end of file
+export default connect((store) => {
+    return {
+        departments: store.session.userDepartments,
+        tickets: store.adminData.newTickets,
+        loading: !store.adminData.newTicketsLoaded
+    };
+})(AdminPanelNewTickets);
diff --git a/client/src/core-components/table.scss b/client/src/core-components/table.scss
index 62dd409c..54a73615 100644
--- a/client/src/core-components/table.scss
+++ b/client/src/core-components/table.scss
@@ -51,6 +51,8 @@
 
     &__loading-wrapper {
         min-height: 200px;
+        position: relative;
+        background-color: $grey;
     }
 
     &__loading {
diff --git a/client/src/core-components/tooltip.scss b/client/src/core-components/tooltip.scss
index 50bd126d..bbe42bdb 100644
--- a/client/src/core-components/tooltip.scss
+++ b/client/src/core-components/tooltip.scss
@@ -17,6 +17,7 @@
         background-color: #F7F7F7;
         color: black;
         padding: 10px;
+        z-index: 1000;
     }
 
     &__pointer {
diff --git a/client/src/data/fixtures/staff-fixtures.js b/client/src/data/fixtures/staff-fixtures.js
index ea6afbcd..4d1686cd 100644
--- a/client/src/data/fixtures/staff-fixtures.js
+++ b/client/src/data/fixtures/staff-fixtures.js
@@ -13,11 +13,576 @@ module.exports = [
                     staff: true,
                     departments: [
                         {id: 1, name: 'Sales Support'},
-                        {id: 2, name: 'Technical Issues'},
-                        {id: 3, name: 'System and Administration'}
+                        {id: 2, name: 'Technical Issues'}
                     ]
                 }
             };
         }
+    },
+    {
+        path: '/staff/get-tickets',
+        time: 300,
+        response: function () {
+            return {
+                status: 'success',
+                data: [
+                    {
+                        ticketNumber: '445441',
+                        title: 'Problem with installation',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 2,
+                            name: 'Technical Issues'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: [
+                            {
+                                type: 'ASSIGN',
+                                date: '20150409',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150409',
+                                content: 'Do you have apache installed? It generally happens if you dont have apache.',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'UN_ASSIGN',
+                                date: '20150410',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'DEPARTMENT_CHANGED',
+                                date: '20150411',
+                                content: 'System support',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150412',
+                                content: 'I have already installed apache, but the problem persists',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'PRIORITY_CHANGED',
+                                date: '20150413',
+                                content: 'MEDIUM',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150511',
+                                content: 'Thanks!, I solved it by myself',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'CLOSE',
+                                date: '20150513',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'RE_OPEN',
+                                date: '20151018',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    email: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            }
+                        ]
+                    },
+                    {
+                        ticketNumber: '878552',
+                        title: 'Lorem ipsum door',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 2,
+                            name: 'Technical Issues'
+                        },
+                        date: '20160415',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: false,
+                        closed: false,
+                        priority: 'medium',
+                        author: {
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            name: 'Steve Jobs'
+                        },
+                        events: [
+                            {
+                                type: 'ASSIGN',
+                                date: '20150409',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150409',
+                                content: 'Do you have apache installed? It generally happens if you dont have apache.',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'UN_ASSIGN',
+                                date: '20150410',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'DEPARTMENT_CHANGED',
+                                date: '20150411',
+                                content: 'System support',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150412',
+                                content: 'I have already installed apache, but the problem persists',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'PRIORITY_CHANGED',
+                                date: '20150413',
+                                content: 'MEDIUM',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150511',
+                                content: 'Thanks!, I soved it by myself',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'CLOSE',
+                                date: '20150513',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'RE_OPEN',
+                                date: '20151018',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    email: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            }
+                        ]
+                    },
+                    {
+                        ticketNumber: '118551',
+                        title: 'Lorem ipsum door',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 2,
+                            name: 'Technical Issues'
+                        },
+                        date: '20150409',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: false,
+                        closed: false,
+                        priority: 'high',
+                        author: {
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            name: 'Steve Jobs'
+                        },
+                        events: [
+                            {
+                                type: 'ASSIGN',
+                                date: '20150409',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150409',
+                                content: 'Do you have apache installed? It generally happens if you dont have apache.',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'UN_ASSIGN',
+                                date: '20150410',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'DEPARTMENT_CHANGED',
+                                date: '20150411',
+                                content: 'System support',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150412',
+                                content: 'I have already installed apache, but the problem persists',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'PRIORITY_CHANGED',
+                                date: '20150413',
+                                content: 'MEDIUM',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'COMMENT',
+                                date: '20150511',
+                                content: 'Thanks!, I soved it by myself',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    steve: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            },
+                            {
+                                type: 'CLOSE',
+                                date: '20150513',
+                                author: {
+                                    name: 'Emilia Clarke',
+                                    email: 'jobs@steve.com',
+                                    profilePic: 'http://i65.tinypic.com/9bep95.jpg',
+                                    staff: true
+                                }
+                            },
+                            {
+                                type: 'RE_OPEN',
+                                date: '20151018',
+                                author: {
+                                    name: 'Haskell Curry',
+                                    email: 'haskell@lambda.com',
+                                    staff: false
+                                }
+                            }
+                        ]
+                    },
+                    {
+                        ticketNumber: '445441',
+                        title: 'Inscription ACM ICPC',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 1,
+                            name: 'Sales Support'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: false,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    }
+                ]
+            }
+        }
+    },
+    {
+        path: '/staff/get-new-tickets',
+        time: 300,
+        response: function () {
+            return {
+                status: 'success',
+                data: [
+                    {
+                        ticketNumber: '445441',
+                        title: 'Inscription ACM ICPC',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 1,
+                            name: 'Sales Support'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    },
+                    {
+                        ticketNumber: '445441',
+                        title: 'Inscription ACM ICPC',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 1,
+                            name: 'Sales Support'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    },
+                    {
+                        ticketNumber: '445441',
+                        title: 'Code jam is awesome',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 2,
+                            name: 'Technical Issues'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    }
+                ]
+            }
+        }
+    },
+    {
+        path: '/staff/get-all-tickets',
+        time: 300,
+        response: function () {
+            return {
+                status: 'success',
+                data: [
+                    {
+                        ticketNumber: '445441',
+                        title: 'Inscription ACM ICPC',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 1,
+                            name: 'Sales Support'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    },
+                    {
+                        ticketNumber: '445441',
+                        title: 'Inscription ACM ICPC',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 1,
+                            name: 'Sales Support'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    },
+                    {
+                        ticketNumber: '445441',
+                        title: 'Code jam is awesome',
+                        content: 'I had a problem with the installation of the php server',
+                        department: {
+                            id: 2,
+                            name: 'Technical Issues'
+                        },
+                        date: '20160416',
+                        file: 'http://www.opensupports.com/some_file.zip',
+                        language: 'en',
+                        unread: true,
+                        closed: false,
+                        priority: 'low',
+                        author: {
+                            id: 12,
+                            name: 'Haskell Curry',
+                            email: 'haskell@lambda.com'
+                        },
+                        owner: {
+                            id: 15,
+                            name: 'Steve Jobs',
+                            email: 'steve@jobs.com'
+                        },
+                        events: []
+                    }
+                ]
+            }
+        }
     }
 ];
\ No newline at end of file
diff --git a/client/src/data/languages/en.js b/client/src/data/languages/en.js
index 556666fc..e964ceec 100644
--- a/client/src/data/languages/en.js
+++ b/client/src/data/languages/en.js
@@ -74,6 +74,7 @@ export default {
     'SELECT_CUSTOM_RESPONSE': 'Select a custom response...',
     'WARNING': 'Warning',
     'INFO': 'Information',
+    'ALL_DEPARTMENTS': 'All Departments',
 
     //VIEW DESCRIPTIONS
     'CREATE_TICKET_DESCRIPTION': 'This is a form for creating tickets. Fill the form and send us your issues/doubts/suggestions. Our support system will answer it as soon as possible.',
@@ -83,6 +84,9 @@ export default {
     'ACCOUNT_DESCRIPTION': 'All your tickets are stored in your accounts\'s profile. Keep track off all your tickets you send to our staff team.',
     'SUPPORT_CENTER_DESCRIPTION': 'Welcome to our support center. You can contact us through a tickets system. Your tickets will be answered by our staff.',
     'CUSTOM_RESPONSES_DESCRIPTION': 'Custom responses are automated responses for common problems',
+    'MY_TICKETS_DESCRIPTION': 'Here you can view the tickets you are responsible for.',
+    'NEW_TICKETS_DESCRIPTION': 'Here you can view all the new tickets that are not assigned by anyone.',
+    'ALL_TICKETS_DESCRIPTION': 'Here you can view the tickets of the departments you are assigned.',
     'TICKET_VIEW_DESCRIPTION': 'This ticket has been sent by a customer. Here you can respond or assign the ticket',
 
     //ERRORS
diff --git a/client/src/reducers/admin-data-reducer.js b/client/src/reducers/admin-data-reducer.js
index 2aeb295b..6ed135ee 100644
--- a/client/src/reducers/admin-data-reducer.js
+++ b/client/src/reducers/admin-data-reducer.js
@@ -8,14 +8,26 @@ class AdminDataReducer extends Reducer {
     getInitialState() {
         return {
             customResponses: [],
-            customResponsesLoaded: false
+            customResponsesLoaded: false,
+            myTickets: [],
+            myTicketsLoaded: false,
+            newTickets: [],
+            newTicketsLoaded: false,
+            allTickets: [],
+            allTicketsLoaded: false
         };
     }
 
     getTypeHandlers() {
         return {
             'CUSTOM_RESPONSES_FULFILLED': this.onCustomResponses,
-            'SESSION_CHECKED': this.onSessionChecked
+            'SESSION_CHECKED': this.onSessionChecked,
+            'MY_TICKETS_FULFILLED': this.onMyTicketsRetrieved,
+            'MY_TICKETS_PENDING': this.onMyTicketsPending,
+            'NEW_TICKETS_FULFILLED': this.onNewTicketsRetrieved,
+            'NEW_TICKETS_PENDING': this.onNewTicketsPending,
+            'ALL_TICKETS_FULFILLED': this.onAllTicketsRetrieved,
+            'ALL_TICKETS_PENDING': this.onAllTicketsPending
         };
     }
 
@@ -36,6 +48,45 @@ class AdminDataReducer extends Reducer {
             customResponsesLoaded: true
         });
     }
+
+    onMyTicketsRetrieved(state, payload) {
+        return _.extend({}, state, {
+            myTickets: payload.data,
+            myTicketsLoaded: true
+        })
+    }
+
+    onMyTicketsPending(state) {
+        return _.extend({}, state, {
+            myTicketsLoaded: false
+        })
+    }
+
+    onNewTicketsRetrieved(state, payload) {
+        return _.extend({}, state, {
+            newTickets: payload.data,
+            newTicketsLoaded: true
+        })
+    }
+
+    onNewTicketsPending(state) {
+        return _.extend({}, state, {
+            newTicketsLoaded: false
+        })
+    }
+
+    onAllTicketsRetrieved(state, payload) {
+        return _.extend({}, state, {
+            allTickets: payload.data,
+            allTicketsLoaded: true
+        })
+    }
+
+    onAllTicketsPending(state) {
+        return _.extend({}, state, {
+            allTicketsLoaded: false
+        })
+    }
 }
 
 export default AdminDataReducer.getInstance();
\ No newline at end of file