diff --git a/client/src/app-components/password-recovery.js b/client/src/app-components/password-recovery.js
index e3c61fcc..aa667254 100644
--- a/client/src/app-components/password-recovery.js
+++ b/client/src/app-components/password-recovery.js
@@ -25,10 +25,11 @@ class PasswordRecovery extends React.Component {
     };
 
     render() {
+        const { renderLogo, formProps, onBackToLoginClick } = this.props;
         return (
-            <Widget {...this.props} className="password-recovery__content">
+            <Widget {...this.props} className={this.getClass()} title={!renderLogo && i18n('RECOVER_PASSWORD')}>
                 {this.renderLogo()}
-                <Form {...this.props.formProps}>
+                <Form {...formProps}>
                     <div className="password-recovery__inputs">
                         <FormField placeholder={i18n('EMAIL_LOWERCASE')} name="email" className="password-recovery__input" validation="EMAIL" required/>
                     </div>
@@ -36,7 +37,7 @@ class PasswordRecovery extends React.Component {
                         <SubmitButton type="primary">{i18n('RECOVER_PASSWORD')}</SubmitButton>
                     </div>
                 </Form>
-                <Button className="password-recovery__forgot-password" type="link" onClick={this.props.onBackToLoginClick} onMouseDown={(event) => {event.preventDefault()}}>
+                <Button className="password-recovery__forgot-password" type="link" onClick={onBackToLoginClick} onMouseDown={(event) => {event.preventDefault()}}>
                     {i18n('BACK_LOGIN_FORM')}
                 </Button>
                 {this.renderRecoverStatus()}
@@ -44,6 +45,13 @@ class PasswordRecovery extends React.Component {
         );
     }
 
+    getClass() {
+        return classNames({
+            'password-recovery__content': true,
+            [this.props.className]: (this.props.className)
+        });
+    }
+
     renderLogo() {
         let logo = null;
 
diff --git a/client/src/app-components/ticket-viewer.js b/client/src/app-components/ticket-viewer.js
index 4317be67..ca67dc68 100644
--- a/client/src/app-components/ticket-viewer.js
+++ b/client/src/app-components/ticket-viewer.js
@@ -120,7 +120,7 @@ class TicketViewer extends React.Component {
                         <DropDown className="ticket-viewer__editable-dropdown" items={priorityList} selectedIndex={priorities[ticket.priority]} onChange={this.onPriorityDropdownChanged.bind(this)} />
                     </div>
                     <div className="col-md-4">
-                        {this.renderEditableOwnerNode()}
+                        {this.renderAssignStaffList()}
                     </div>
                     <div className="col-md-4">
                         {ticket.closed ?
@@ -173,19 +173,6 @@ class TicketViewer extends React.Component {
         );
     }
 
-    renderEditableOwnerNode() {
-        let ownerNode = null;
-        let {ticket, userId} = this.props;
-
-        if (_.isEmpty(ticket.owner) || ticket.owner.id == userId) {
-            ownerNode = this.renderAssignStaffList();
-        } else {
-            ownerNode = (this.props.ticket.owner) ? this.props.ticket.owner.name : i18n('NONE')
-        }
-
-        return ownerNode;
-    }
-
     renderOwnerNode() {
         let ownerNode = null;
 
@@ -205,8 +192,6 @@ class TicketViewer extends React.Component {
         let selectedIndex = _.findIndex(items, {id: ownerId});
         selectedIndex = (selectedIndex !== -1) ? selectedIndex : 0;
 
-        console.log(selectedIndex);
-
         return (
             <DropDown
                 className="ticket-viewer__editable-dropdown" items={items}
diff --git a/client/src/app/admin/panel/staff/admin-panel-staff-members.js b/client/src/app/admin/panel/staff/admin-panel-staff-members.js
index 97d5726d..8458bd7c 100644
--- a/client/src/app/admin/panel/staff/admin-panel-staff-members.js
+++ b/client/src/app/admin/panel/staff/admin-panel-staff-members.js
@@ -23,7 +23,7 @@ class AdminPanelStaffMembers extends React.Component {
 
     static propTypes = {
         staffList: React.PropTypes.array,
-        loading: React.PropTypes.boolean,
+        loading: React.PropTypes.bool,
     }
 
     static defaultProps = {
@@ -37,7 +37,7 @@ class AdminPanelStaffMembers extends React.Component {
     };
 
     componentDidMount() {
-        this.props.dispatch(AdminDataActions.retrieveStaffMembers());
+        this.retrieveStaffMembers();
     }
 
     render() {
@@ -107,6 +107,10 @@ class AdminPanelStaffMembers extends React.Component {
 
         return departments;
     }
+
+    retrieveStaffMembers() {
+        this.props.dispatch(AdminDataActions.retrieveStaffMembers());
+    }
 }
 
 export default connect((store) => {
diff --git a/client/src/app/main/dashboard/dashboard-create-ticket/dashboard-create-ticket-page.js b/client/src/app/main/dashboard/dashboard-create-ticket/dashboard-create-ticket-page.js
index 817ff25f..54378546 100644
--- a/client/src/app/main/dashboard/dashboard-create-ticket/dashboard-create-ticket-page.js
+++ b/client/src/app/main/dashboard/dashboard-create-ticket/dashboard-create-ticket-page.js
@@ -1,6 +1,7 @@
 import React from 'react';
 import classNames from 'classnames';
 import {connect} from 'react-redux';
+import history from 'lib-app/history';
 
 import SessionActions     from 'actions/session-actions';
 import CreateTicketForm from 'app/main/dashboard/dashboard-create-ticket/create-ticket-form';
diff --git a/client/src/core-components/widget-transition.js b/client/src/core-components/widget-transition.js
index 218f392c..26cf0880 100644
--- a/client/src/core-components/widget-transition.js
+++ b/client/src/core-components/widget-transition.js
@@ -79,13 +79,13 @@ class WidgetTransition extends React.Component {
             rotateY: (this.props.sideToShow === 'front') ? spring(0, [100, 20]) : spring(180, [100, 20])
         };
     }
-    
+
     moveFocusToCurrentSide() {
         let currentWidget;
         let previousWidget;
 
         if (this.props.sideToShow === 'front') {
-            currentWidget = this.primaryWidget; 
+            currentWidget = this.primaryWidget;
             previousWidget = this.secondaryWidget;
         } else {
             currentWidget = this.secondaryWidget;
diff --git a/server/Makefile b/server/Makefile
index 214dc9ea..37d92839 100644
--- a/server/Makefile
+++ b/server/Makefile
@@ -28,7 +28,9 @@ stop:
 	@docker stop opensupports-db && docker rm opensupports-db || true
 	@docker stop opensupports-myadmin && docker rm opensupports-myadmin || true
 	@docker stop opensupports-fakesmtp && docker rm opensupports-fakesmtp || true
-	@docker stop opensupports-srv
+	@docker stop opensupports-srv || true
+	@rm -rf .fakemail || true
+	@mkdir .fakemail
 
 db:
 	@docker exec -it opensupports-db bash -c "mysql -u root" || echo "${red}Please execute 'make run' first${reset}"
diff --git a/server/controllers/staff/edit.php b/server/controllers/staff/edit.php
index e6acc072..bdb6b811 100755
--- a/server/controllers/staff/edit.php
+++ b/server/controllers/staff/edit.php
@@ -80,14 +80,31 @@ class EditStaffController extends Controller {
         }
 
         if(Controller::request('departments') && Controller::isStaffLogged(3)) {
-            $this->staffInstance->sharedDepartmentList = $this->getDepartmentList();
+            $departmentList = $this->getDepartmentList();
+            $ticketList = $this->staffInstance->sharedTicketList;
+
+            $this->staffInstance->sharedDepartmentList = $departmentList;
+
+            foreach($ticketList as $ticket) {
+                if(!$departmentList->includesId($ticket->department->id)) {
+                    if($ticket->isOwner($this->staffInstance) ) {
+                        $ticket->owner = null;
+                    }
+
+                    if(!$ticket->isAuthor($this->staffInstance)) {
+                        $this->staffInstance->sharedTicketList->remove($ticket);
+                    }
+
+                    $ticket->store();
+                }
+            }
         }
 
         if($fileUploader = $this->uploadFile(true)) {
             $this->staffInstance->profilePic = ($fileUploader instanceof FileUploader) ? $fileUploader->getFileName() : null;
         }
 
-	      if(Controller::request('sendEmailOnNewTicket') !== null && Controller::request('sendEmailOnNewTicket') !== '' && $this->isModifyingCurrentStaff()) {
+	    if(Controller::request('sendEmailOnNewTicket') !== null && Controller::request('sendEmailOnNewTicket') !== '' && $this->isModifyingCurrentStaff()) {
             $this->staffInstance->sendEmailOnNewTicket = intval(Controller::request('sendEmailOnNewTicket'));
         }
 
diff --git a/server/controllers/staff/un-assign-ticket.php b/server/controllers/staff/un-assign-ticket.php
index 5a67592c..0ebb7e06 100755
--- a/server/controllers/staff/un-assign-ticket.php
+++ b/server/controllers/staff/un-assign-ticket.php
@@ -46,7 +46,7 @@ class UnAssignStaffController extends Controller {
         $owner = $ticket->owner;
 
         if($ticket->isOwner($user) || $user->level > 2) {
-            if(!$ticket->isAuthor($user)) {
+            if(!$ticket->isAuthor($owner)) {
                 $owner->sharedTicketList->remove($ticket);
                 $owner->store();
             }
diff --git a/server/controllers/ticket/get.php b/server/controllers/ticket/get.php
index ada1167b..3bb12482 100755
--- a/server/controllers/ticket/get.php
+++ b/server/controllers/ticket/get.php
@@ -32,7 +32,7 @@ class TicketGetController extends Controller {
 
     public function validations() {
         $session = Session::getInstance();
-        
+
         if (Controller::isUserSystemEnabled() || Controller::isStaffLogged()) {
             return [
                 'permission' => 'user',
@@ -78,6 +78,6 @@ class TicketGetController extends Controller {
         $user = Controller::getLoggedUser();
 
         return (!Controller::isStaffLogged() && (Controller::isUserSystemEnabled() && $this->ticket->author->id !== $user->id)) ||
-               (Controller::isStaffLogged() && (($this->ticket->owner && $this->ticket->owner->id !== $user->id) && !$user->sharedDepartmentList->includesId($this->ticket->department->id)));
+               (Controller::isStaffLogged() && (!$user->sharedTicketList->includesId($this->ticket->id) && !$user->sharedDepartmentList->includesId($this->ticket->department->id)));
     }
 }
diff --git a/server/controllers/ticket/re-open.php b/server/controllers/ticket/re-open.php
index dfe4ffbc..9c022629 100755
--- a/server/controllers/ticket/re-open.php
+++ b/server/controllers/ticket/re-open.php
@@ -63,8 +63,13 @@ class ReOpenController extends Controller {
     private function shouldDenyPermission() {
         $user = Controller::getLoggedUser();
 
-        return (!Controller::isStaffLogged() && $this->ticket->author->id !== $user->id) ||
-        (Controller::isStaffLogged() && $this->ticket->owner && $this->ticket->owner->id !== $user->id);
+        return !(
+            $this->ticket->isAuthor($user) ||
+            (
+                Controller::isStaffLogged() &&
+                $user->sharedDepartmentList->includesId($this->ticket->department->id)
+            )
+        );
     }
 
     private function markAsUnread() {
diff --git a/server/controllers/user/recover-password.php b/server/controllers/user/recover-password.php
index 1050d82d..49628f85 100755
--- a/server/controllers/user/recover-password.php
+++ b/server/controllers/user/recover-password.php
@@ -41,7 +41,10 @@ class RecoverPasswordController extends Controller {
             'permission' => 'any',
             'requestData' => [
                 'email' => [
-                    'validation' => DataValidator::email()->userEmail(),
+                    'validation' => DataValidator::oneOf(
+                        DataValidator::email()->userEmail(),
+                        DataValidator::email()->staffEmail()
+                    ),
                     'error' => ERRORS::INVALID_EMAIL
                 ],
                 'password' => [
diff --git a/server/controllers/user/send-recover-password.php b/server/controllers/user/send-recover-password.php
index 04619319..ed924a80 100755
--- a/server/controllers/user/send-recover-password.php
+++ b/server/controllers/user/send-recover-password.php
@@ -38,7 +38,10 @@ class SendRecoverPasswordController extends Controller {
             'permission' => 'any',
             'requestData' => [
                 'email' => [
-                    'validation' => DataValidator::email()->userEmail(),
+                    'validation' => DataValidator::oneOf(
+                        DataValidator::email()->userEmail(),
+                        DataValidator::email()->staffEmail()
+                    ),
                     'error' => ERRORS::INVALID_EMAIL
                 ]
             ]
@@ -66,7 +69,7 @@ class SendRecoverPasswordController extends Controller {
             $recoverPassword->setProperties(array(
                 'email' => $email,
                 'token' => $this->token,
-                'staff' => $this->staff
+                'staff' => !!$this->staff
             ));
             $recoverPassword->store();
 
diff --git a/server/index.php b/server/index.php
index 5d0fbd07..66048610 100644
--- a/server/index.php
+++ b/server/index.php
@@ -47,9 +47,10 @@ spl_autoload_register(function ($class) {
     }
 });
 
-//Load custom validations
+// LOAD CUSTOM VALIDATIONS
 include_once 'libs/validations/dataStoreId.php';
 include_once 'libs/validations/userEmail.php';
+include_once 'libs/validations/staffEmail.php';
 include_once 'libs/validations/captcha.php';
 include_once 'libs/validations/validLanguage.php';
 include_once 'libs/validations/validTicketNumber.php';
diff --git a/server/libs/Controller.php b/server/libs/Controller.php
index 3d198dbc..d84ca066 100755
--- a/server/libs/Controller.php
+++ b/server/libs/Controller.php
@@ -55,6 +55,10 @@ abstract class Controller {
     public static function request($key, $secure = false) {
         $result = call_user_func(self::$dataRequester, $key);
 
+        if($key === 'email' || $key === 'newEmail') {
+            return strtolower($result);
+        }
+
         if($secure) {
             $config = HTMLPurifier_Config::createDefault();
             $purifier = new HTMLPurifier($config);
diff --git a/server/libs/validations/staffEmail.php b/server/libs/validations/staffEmail.php
new file mode 100644
index 00000000..98f82b42
--- /dev/null
+++ b/server/libs/validations/staffEmail.php
@@ -0,0 +1,14 @@
+<?php
+
+namespace CustomValidations;
+
+use Respect\Validation\Rules\AbstractRule;
+
+class StaffEmail extends AbstractRule {
+
+    public function validate($email) {
+        $user = \Staff::getUser($email, 'email');
+
+        return !$user->isNull();
+    }
+}
diff --git a/tests/staff/edit.rb b/tests/staff/edit.rb
index b1c46f08..5c398936 100644
--- a/tests/staff/edit.rb
+++ b/tests/staff/edit.rb
@@ -16,7 +16,7 @@ describe'/staff/edit' do
 
         row = $database.getRow('staff', 3, 'id')
 
-        (row['email']).should.equal('LittleLannister@opensupports.com')
+        (row['email']).should.equal('littlelannister@opensupports.com')
         (row['level']).should.equal('1')
 
         rows = $database.getRow('department_staff', 3, 'staff_id')