Merged in OS-92-custom-responses-view (pull request #60)

OS-92 custom responses view
2016-10-14 16:06:36 +00:00 · 2016-10-14 16:06:36 +00:00 · f94ac300bd
parent 884bea6713 1337564d87
commit f94ac300bd
37 changed files with 779 additions and 126 deletions
--- a/client/src/actions/admin-data-actions.js
+++ b/client/src/actions/admin-data-actions.js
@ -0,0 +1,14 @@
+import API from 'lib-app/api-call';
+
+export default {
+    
+    retrieveCustomResponses() {
+        return {
+            type: 'CUSTOM_RESPONSES',
+            payload: API.call({
+                path: '/ticket/get-custom-responses',
+                data: {}
+            })
+        };
+    }
+};
--- a/client/src/app-components/are-you-sure.js
+++ b/client/src/app-components/are-you-sure.js
@ -2,6 +2,7 @@ import React from 'react';

 import i18n from 'lib-app/i18n';
 import Button from 'core-components/button';
+import ModalContainer from 'app-components/modal-container';

 class AreYouSure extends React.Component {
    static propTypes = {
@ -12,6 +13,12 @@ class AreYouSure extends React.Component {
    static contextTypes = {
        closeModal: React.PropTypes.func
    };
+    
+    static openModal(description, onYes) {
+        ModalContainer.openModal(
+            <AreYouSure description={description} onYes={onYes} />
+        );
+    }

    componentDidMount() {
        this.refs.yesButton && this.refs.yesButton.focus();
--- a/client/src/app-components/language-selector.js
+++ b/client/src/app-components/language-selector.js
@ -0,0 +1,90 @@
+import React from 'react';
+import classNames from 'classnames';
+import DropDown from 'core-components/drop-down';
+
+const codeLanguages = {
+    'English': 'us',
+    'Spanish': 'es',
+    'German': 'de',
+    'French': 'fr',
+    'Chinese': 'cn',
+    'Turkish': 'tr',
+    'Indian': 'in'
+};
+const languages = Object.keys(codeLanguages);
+const languageCodes = Object.values(codeLanguages).concat(['en']);
+
+class LanguageSelector extends React.Component {
+    static propTypes = {
+        value: React.PropTypes.oneOf(languageCodes)
+    };
+
+    render() {
+        return (
+            <DropDown {...this.getProps()}/>
+        );
+    }
+
+    getProps() {
+        return {
+            className: this.getClass(),
+            items: this.getLanguageList(),
+            selectedIndex: this.getSelectedIndex(),
+            onChange: this.changeLanguage.bind(this),
+            size: this.props.size
+        };
+    }
+
+    getClass() {
+        let classes = {
+            'language-selector': true
+        };
+
+        classes[this.props.className] = (this.props.className);
+
+        return classNames(classes);
+    }
+
+    getLanguageList() {
+        return languages.map((language) => {
+            return {
+                content: language,
+                icon: codeLanguages[language]
+            };
+        });
+    }
+
+    getSelectedIndex() {
+        let selectedIndex = languages.map((key) => codeLanguages[key]).indexOf(this.getPropLanguage());
+
+        return (selectedIndex != -1) ? selectedIndex : undefined;
+    }
+
+    getPropLanguage() {
+        let language = this.props.value;
+
+        if (language === 'en') {
+            language = 'us';
+        }
+
+        return language;
+    }
+
+    changeLanguage(event) {
+        let language = codeLanguages[languages[event.index]];
+
+        if (language === 'us') {
+            language = 'en';
+        }
+
+        if (this.props.onChange) {
+            this.props.onChange({
+                target: {
+                    value: language
+                }
+            });
+        }
+    }
+}
+
+export default LanguageSelector;
--- a/client/src/app-components/modal-container.js
+++ b/client/src/app-components/modal-container.js
--- a/client/src/app/App.js
+++ b/client/src/app/App.js
@ -4,7 +4,7 @@ import classNames         from 'classnames';
 import { connect }        from 'react-redux'
 import { browserHistory } from 'react-router';

-import ModalContainer from 'app/modal-container';
+import ModalContainer from 'app-components/modal-container';

 class App extends React.Component {
    static contextTypes = {
--- a/client/src/app/admin/panel/tickets/admin-panel-custom-responses.js
+++ b/client/src/app/admin/panel/tickets/admin-panel-custom-responses.js
@ -1,14 +1,222 @@
 import React from 'react';
+import _ from 'lodash';
+import {connect}  from 'react-redux';
+import RichTextEditor from 'react-rte-browserify';
+
+import i18n from 'lib-app/i18n';
+import API from 'lib-app/api-call';
+import AdminDataActions from 'actions/admin-data-actions';
+
+import AreYouSure from 'app-components/are-you-sure';
+import LanguageSelector from 'app-components/language-selector';
+
+import Icon from 'core-components/icon';
+import Button from 'core-components/button';
+import Header from 'core-components/header';
+import Listing from 'core-components/listing';
+import Loading from 'core-components/loading';
+import Form from 'core-components/form';
+import FormField from 'core-components/form-field';
+import SubmitButton from 'core-components/submit-button';

 class AdminPanelCustomResponses extends React.Component {
+    static defaultProps = {
+        items: []
+    };
+
+    state = {
+        formLoading: false,
+        selectedIndex: -1,
+        edited: false,
+        errors: {},
+        form: {
+            title: '',
+            content: RichTextEditor.createEmptyValue(),
+            language: 'en'
+        }
+    };
+    
+    componentDidMount() {
+        if (!this.props.loaded) {
+            this.retrieveCustomResponses();
+        }
+    }

    render() {
        return (
-            <div>
-                /admin/panel/tickets/custom-responses
+            <div className="admin-panel-custom-responses">
+                <Header title={i18n('CUSTOM_RESPONSES')} description={i18n('CUSTOM_RESPONSES_DESCRIPTION')} />
+                {(this.props.loaded) ? this.renderContent() : this.renderLoading()}
            </div>
        );
    }
+
+    renderContent() {
+        return (
+            <div className="row">
+                <div className="col-md-3">
+                    <Listing {...this.getListingProps()}/>
+                </div>
+                <div className="col-md-9">
+                    <Form {...this.getFormProps()}>
+                        <div className="row">
+                            <div className="col-md-7">
+                                <FormField label={i18n('TITLE')} name="title" validation="TITLE" required fieldProps={{size: 'large'}}/>
+                            </div>
+                            <div className="col-md-5">
+                                <FormField label={i18n('LANGUAGE')} name="language" field="input" decorator={LanguageSelector} fieldProps={{size: 'medium'}} />
+                            </div>
+                        </div>
+                        <FormField label={i18n('CONTENT')} name="content" validation="TEXT_AREA" required field="textarea" />
+                        <div className="admin-panel-custom-responses__actions">
+                            <div className="admin-panel-custom-responses__save-button">
+                                <SubmitButton type="secondary" size="small">{i18n('SAVE')}</SubmitButton>
+                            </div>
+                            {(this.state.selectedIndex !== -1) ? this.renderOptionalButtons() : null}
+                        </div>
+                    </Form>
+                </div>
+            </div>
+        );
+    }
+
+    renderLoading() {
+        return (
+            <div className="admin-panel-custom-responses__loading">
+                <Loading backgrounded size="large"/>
+            </div>
+        );
+    }
+
+    renderOptionalButtons() {
+        return (
+            <div className="admin-panel-custom-responses__optional-buttons">
+                <div className="admin-panel-custom-responses__discard-button">
+                    <Button onClick={this.onDiscardChangesClick.bind(this)}>{i18n('DISCARD_CHANGES')}</Button>
+                </div>
+                <div className="admin-panel-custom-responses__delete-button">
+                    <Button onClick={this.onDeleteClick.bind(this)}>{i18n('DELETE')}</Button>
+                </div>
+            </div>
+        );
+    }
+
+    getListingProps() {
+        return {
+            title: i18n('CUSTOM_RESPONSES'),
+            items: this.getItems(),
+            selectedIndex: this.state.selectedIndex,
+            enableAddNew: true,
+            onChange: this.onItemChange.bind(this),
+            onAddClick: this.onItemChange.bind(this, -1)
+        };
+    }
+
+    getFormProps() {
+        return {
+            values: this.state.form,
+            errors: this.state.errors,
+            loading: this.state.formLoading,
+            onChange: (form) => {this.setState({form, edited: true})},
+            onValidateErrors: (errors) => {this.setState({errors})},
+            onSubmit: this.onFormSubmit.bind(this)
+        }
+    }
+
+    getItems() {
+        return this.props.items.map((item) => {
+            return {
+                content: (
+                    <span>
+                        {item.name}
+                        <span className="admin-panel-custom-responses__item-flag">
+                            <Icon name={(item.language != 'en') ? item.language : 'us'}/>
+                        </span>
+                    </span>
+                )
+            };
+        });
+    }
+
+    onItemChange(index) {
+        if(this.state.edited) {
+            AreYouSure.openModal(i18n('WILL_LOSE_CHANGES'), this.updateForm.bind(this, index));
+        } else {
+            this.updateForm(index);
+        }
+    }
+
+    onFormSubmit(form) {
+        this.setState({formLoading: true});
+
+        if(this.state.selectedIndex !== -1) {
+            API.call({
+                path: '/ticket/edit-custom-response',
+                data: {
+                    id: this.state.selectedIndex,
+                    name: form.name,
+                    content: form.content,
+                    language: form.language
+                }
+            }).then(() => {
+                this.setState({formLoading: false});
+                this.retrieveCustomResponses();
+            });
+        } else {
+            API.call({
+                path: '/ticket/add-custom-response',
+                data: {
+                    name: form.title,
+                    content: form.content,
+                    language: form.language
+                }
+            }).then(() => {
+                this.setState({formLoading: false});
+                this.retrieveCustomResponses();
+            });
+        }
+    }
+
+    onDiscardChangesClick() {
+        this.onItemChange(this.state.selectedIndex);
+    }
+
+    onDeleteClick() {
+        AreYouSure.openModal(i18n('WILL_DELETE_CUSTOM_RESPONSE'), this.deleteCustomResponse.bind(this));
+    }
+
+    deleteCustomResponse() {
+        API.call({
+            path: '/ticket/delete-custom-response',
+            data: {
+                id: this.state.selectedIndex
+            }
+        }).then(this.retrieveCustomResponses.bind(this));
+    }
+
+    updateForm(index) {
+        let form = _.clone(this.state.form);
+
+        form.title = (this.props.items[index] && this.props.items[index].name) || '';
+        form.content = RichTextEditor.createValueFromString((this.props.items[index] && this.props.items[index].content) || '', 'html');
+        form.language = (this.props.items[index] && this.props.items[index].language) || 'en';
+
+        this.setState({
+            selectedIndex: index,
+            edited: false,
+            form: form,
+            errors: {}
+        });
+    }
+
+    retrieveCustomResponses() {
+        this.props.dispatch(AdminDataActions.retrieveCustomResponses());
+    }
 }

-export default AdminPanelCustomResponses;
+export default connect((store) => {
+    return {
+        loaded: store.adminData.customResponsesLoaded,
+        items: store.adminData.customResponses
+    };
+})(AdminPanelCustomResponses);
--- a/client/src/app/admin/panel/tickets/admin-panel-custom-responses.scss
+++ b/client/src/app/admin/panel/tickets/admin-panel-custom-responses.scss
@ -0,0 +1,31 @@
+.admin-panel-custom-responses {
+    &__loading {
+        height: 300px;
+    }
+
+    &__item-flag {
+        float: right;
+    }
+
+    &__actions {
+        text-align: left;
+    }
+
+    &__save-button {
+        display: inline-block;
+        margin-right: 30px;
+    }
+
+    &__optional-buttons {
+        display: inline;
+    }
+
+    &__discard-button {
+        display: inline-block;
+    }
+
+    &__delete-button {
+        display: inline-block;
+        float: right;
+    }
+}
--- a/client/src/app/app.scss
+++ b/client/src/app/app.scss
@ -2,11 +2,4 @@

 .application {
    padding: $half-space;
-
-    &_modal-opened {
-        .application__content {
-            position: fixed;
-            overflow: hidden;
-        }
-    }
 }
--- a/client/src/app/demo/components-demo-page.js
+++ b/client/src/app/demo/components-demo-page.js
@ -1,9 +1,10 @@
 'use strict';

 const React = require('react');
+const _ = require('lodash');
 const DocumentTitle = require('react-document-title');

-const ModalContainer = require('app/modal-container');
+const ModalContainer = require('app-components/modal-container');
 const AreYouSure = require('app-components/are-you-sure');

 const Button = require('core-components/button');
@ -123,6 +124,20 @@ let DemoPage = React.createClass({
                </Button>
            )
        },
+        {
+            title: 'ModalTrigger Large',
+            render: (
+                <Button onClick={function () {
+                    ModalContainer.openModal(
+                        <div>
+                            {_.range(1, 60).map(() => <div>Some modal content</div>)}
+                        </div>
+                    );
+                }}>
+                    Open Large Modal
+                </Button>
+            )
+        },
        {
            title: 'Table',
            render: (
--- a/client/src/app/main/dashboard/dashboard-edit-profile/dashboard-edit-profile-page.js
+++ b/client/src/app/main/dashboard/dashboard-edit-profile/dashboard-edit-profile-page.js
@ -1,15 +1,16 @@
 import React from 'react';

 import API from 'lib-app/api-call';
+import i18n from 'lib-app/i18n';
+
+import ModalContainer from 'app-components/modal-container';
+import AreYouSure from 'app-components/are-you-sure';

 import Header from 'core-components/header';
 import Form from 'core-components/form';
 import FormField from 'core-components/form-field';
 import SubmitButton from 'core-components/submit-button';
-import ModalContainer from 'app/modal-container';
-import AreYouSure from 'app-components/are-you-sure';
 import Message from 'core-components/message';
-import i18n from 'lib-app/i18n';

 class DashboardEditProfilePage extends React.Component {

--- a/client/src/app/main/main-layout-header.js
+++ b/client/src/app/main/main-layout-header.js
@ -2,21 +2,10 @@ import React              from 'react';
 import { connect }        from 'react-redux'

 import i18n               from 'lib-app/i18n';
-import SessionActions     from 'actions/session-actions';
 import ConfigActions      from 'actions/config-actions';

+import LanguageSelector   from 'app-components/language-selector';
 import Button             from 'core-components/button';
-import DropDown           from 'core-components/drop-down';
-
-let codeLanguages = {
-    'English': 'us',
-    'Spanish': 'es',
-    'German': 'de',
-    'French': 'fr',
-    'Chinese': 'cn',
-    'Turkish': 'tr',
-    'Indian': 'in'
-};

 class MainLayoutHeader extends React.Component {

@ -24,7 +13,7 @@ class MainLayoutHeader extends React.Component {
        return (
            <div className="main-layout-header">
                {this.renderAccessLinks()}
-                <DropDown {...this.getLanguageSelectorProps()}/>
+                <LanguageSelector {...this.getLanguageSelectorProps()} />
            </div>
        );
    }
@ -43,7 +32,7 @@ class MainLayoutHeader extends React.Component {
            result = (
                <div className="main-layout-header__login-links">
                    <Button type="clean" route={{to:'/'}}>{i18n('LOG_IN')}</Button>
-                    <Button type="clean" route={{to:'/signup'}}>Sign up</Button>
+                    <Button type="clean" route={{to:'/signup'}}>{i18n('SIGN_UP')}</Button>
                </div>
            );
        }
@ -54,39 +43,13 @@ class MainLayoutHeader extends React.Component {
    getLanguageSelectorProps() {
        return {
            className: 'main-layout-header__languages',
-            items: this.getLanguageList(),
-            selectedIndex: Object.keys(codeLanguages).map((key) => codeLanguages[key]).indexOf(this.getPropLanguage()),
+            value: this.props.config.language,
            onChange: this.changeLanguage.bind(this)
        };
    }

-    getLanguageList() {
-        return Object.keys(codeLanguages).map((language) => {
-            return {
-                content: language,
-                icon: codeLanguages[language]
-            };
-        });
-    }
-
-    getPropLanguage() {
-        let language = this.props.config.language;
-
-        if (language === 'en') {
-            language = 'us';
-        }
-
-        return language;
-    }
-
    changeLanguage(event) {
-        let language = codeLanguages[Object.keys(codeLanguages)[event.index]];
-
-        if (language === 'us') {
-            language = 'en';
-        }
-
-        this.props.dispatch(ConfigActions.changeLanguage(language));
+        this.props.dispatch(ConfigActions.changeLanguage(event.target.value));
    }
 }

--- a/client/src/core-components/button.scss
+++ b/client/src/core-components/button.scss
@ -20,18 +20,31 @@
            background-color: lighten($primary-red, 5%);
            outline: none;
        }
+
+
+        &.button_disabled,
+        &.button_disabled:hover {
+            background-color: lighten($primary-red, 15%);
+        }
    }

    &_secondary {
        background-color: $primary-green;
+
+
+        &.button_disabled,
+        &.button_disabled:hover {
+            background-color: lighten($primary-green, 15%);
+        }
    }

    &_tertiary {
        background-color: $secondary-blue;
-    }

-    &_disabled {
-        background-color: #ec9696;
+        &.button_disabled,
+        &.button_disabled:hover {
+            background-color: lighten($secondary-blue, 15%);
+        }
    }

    &_small {
--- a/client/src/core-components/form-field.js
+++ b/client/src/core-components/form-field.js
@ -14,6 +14,7 @@ class FormField extends React.Component {
    };

    static propTypes = {
+        decorator: React.PropTypes.func,
        validation: React.PropTypes.string,
        onChange: React.PropTypes.func,
        onBlur: React.PropTypes.func,
@ -62,13 +63,17 @@ class FormField extends React.Component {
    }

    renderField() {
-        const Field = {
+        let Field = {
            'input': Input,
            'textarea': TextEditor,
            'select': DropDown,
            'checkbox': Checkbox
        }[this.props.field];

+        if(this.props.decorator) {
+            Field = this.props.decorator;
+        }
+
        return <Field {...this.getFieldProps()} />;
    }

--- a/client/src/core-components/form.js
+++ b/client/src/core-components/form.js
@ -14,6 +14,8 @@ class Form extends React.Component {
        loading: React.PropTypes.bool,
        errors: React.PropTypes.object,
        onValidateErrors: React.PropTypes.func,
+        onChange: React.PropTypes.func,
+        values: React.PropTypes.object,
        onSubmit: React.PropTypes.func
    };

@ -58,6 +60,8 @@ class Form extends React.Component {
        delete props.errors;
        delete props.loading;
        delete props.onValidateErrors;
+        delete props.values;
+        delete props.onChange;

        return props;
    }
@ -80,7 +84,7 @@ class Form extends React.Component {

            additionalProps = {
                ref: fieldName,
-                value: this.state.form[fieldName] || props.value,
+                value: this.getFormValue()[fieldName],
                error: this.getFieldError(fieldName),
                onChange: this.handleFieldChange.bind(this, fieldName),
                onBlur: this.validateField.bind(this, fieldName)
@ -111,8 +115,8 @@ class Form extends React.Component {
    }

    getAllFieldErrors() {
-        let form = this.state.form;
-        let fields = Object.keys(this.state.form);
+        let form = this.getFormValue();
+        let fields = Object.keys(form);
        let errors = {};

        _.each(fields, (fieldName) => {
@ -122,7 +126,7 @@ class Form extends React.Component {
        return errors;
    }

-    getErrorsWithValidatedField(fieldName, form = this.state.form, errors = this.state.errors) {
+    getErrorsWithValidatedField(fieldName, form = this.getFormValue(), errors = this.state.errors) {
        let newErrors = _.clone(errors);

        if (this.state.validations[fieldName]) {
@ -156,7 +160,7 @@ class Form extends React.Component {
    handleSubmit(event) {
        event.preventDefault();

-        const form = _.mapValues(this.state.form, (field) => {
+        const form = _.mapValues(this.getFormValue(), (field) => {
            if (field instanceof RichTextEditor.EditorValue) {
                return field.toString('html');
            } else {
@ -172,13 +176,18 @@ class Form extends React.Component {
    }

    handleFieldChange(fieldName, event) {
-        let form = _.clone(this.state.form);
+        let form = _.clone(this.getFormValue());

        form[fieldName] = event.target.value;

        this.setState({
            form: form
        });
+
+
+        if (this.props.onChange) {
+            this.props.onChange(form);
+        }
    }

    isValidField(node) {
@ -203,6 +212,10 @@ class Form extends React.Component {
        }
    }

+    getFormValue() {
+        return this.props.values || this.state.form;
+    }
+
    focusFirstErrorField() {
        let firstErrorField = this.getFirstErrorField();

--- a/client/src/core-components/listing.js
+++ b/client/src/core-components/listing.js
@ -0,0 +1,47 @@
+import React from 'react';
+
+import Menu from 'core-components/menu';
+import Button from 'core-components/button';
+import Icon from 'core-components/icon';
+
+class Listing extends React.Component {
+    static propTypes = {
+        title: React.PropTypes.string,
+        enableAddNew: React.PropTypes.bool,
+        items: React.PropTypes.arrayOf(React.PropTypes.object).isRequired,
+        selectedIndex: React.PropTypes.number,
+        onChange: React.PropTypes.func,
+        onAddClick: React.PropTypes.func
+    };
+
+    static defaultProps = {
+        addNewText: 'Add new'
+    };
+
+    render() {
+        return (
+            <div className="listing">
+                <div className="listing__header">
+                    {this.props.title}
+                </div>
+                <div className="listing__menu">
+                    <Menu tabbable type="secondary" selectedIndex={this.props.selectedIndex} items={this.props.items} onItemClick={this.props.onChange}/>
+                </div>
+                {(this.props.enableAddNew) ? this.renderAddButton() : null}
+            </div>
+        );
+    }
+
+    renderAddButton() {
+        return (
+            <div className="listing__add">
+                <Button type="secondary" size="auto" className="listing__add-button" onClick={this.props.onAddClick}>
+                    <Icon name="plus-circle"/> {this.props.addNewText}
+                </Button>
+            </div>
+        );
+    }
+
+}
+
+export default Listing;
--- a/client/src/core-components/listing.scss
+++ b/client/src/core-components/listing.scss
@ -0,0 +1,25 @@
+@import "../scss/vars";
+
+.listing {
+    border: 2px solid $grey;
+    min-height: 300px;
+
+    &__header {
+        padding: 15px 0;
+    }
+
+    &__menu {
+        text-align: left;
+    }
+
+    &__add {
+
+        &-button {
+            border-radius: 0;
+            height: 36px;
+            font-size: $font-size--sm;
+            text-transform: none;
+            width: 100%;
+        }
+    }
+}
--- a/client/src/core-components/loading.js
+++ b/client/src/core-components/loading.js
@ -0,0 +1,36 @@
+import React from 'react';
+import classNames from 'classnames';
+
+class Loading extends React.Component {
+    static propTypes = {
+        backgrounded: React.PropTypes.bool,
+        size: React.PropTypes.oneOf(['small', 'medium', 'large'])
+    };
+
+    static defaultProps = {
+        size: 'small',
+        backgrounded: false
+    };
+    
+    render() {
+        return (
+            <div className={this.getClass()}>
+                <span className="loading__icon" />
+            </div>
+        );
+    }
+
+    getClass() {
+        let classes = {
+            'loading': true,
+            'loading_backgrounded': (this.props.backgrounded),
+            'loading_large': (this.props.size === 'large')
+        };
+
+        classes[this.props.className] = (this.props.className);
+
+        return classNames(classes);
+    }
+}
+
+export default Loading;
--- a/client/src/core-components/loading.scss
+++ b/client/src/core-components/loading.scss
@ -0,0 +1,73 @@
+$color: white;
+
+.loading {
+    display: inline-block;
+    width: 100%;
+    height: 100%;
+    position: relative;
+
+    &__icon {
+        position: absolute;
+        top: 0;
+        bottom: 0;
+        left: 0;
+        right: 0;
+        margin: auto;
+        font-size: 4px;
+        border-top: 1.1em solid rgba($color, 0.2);
+        border-right: 1.1em solid rgba($color, 0.2);
+        border-bottom: 1.1em solid rgba($color, 0.2);
+        border-left: 1.1em solid $color;
+        -webkit-transform: translateZ(0);
+        -ms-transform: translateZ(0);
+        transform: translateZ(0);
+        -webkit-animation: turnAnimation 1.1s infinite linear;
+        animation: turnAnimation 1.1s infinite linear;
+
+        &,
+        &:after {
+            border-radius: 50%;
+            width: 30px;
+            height: 30px;
+        }
+    }
+
+    &_large {
+
+        .loading__icon,
+        .loading__icon:after {
+            font-size: 7px;
+            width: 60px;
+            height: 60px;
+        }
+    }
+
+    &_backgrounded {
+        display: block;
+        width: 100%;
+        height: 100%;
+        border-radius: 4px;
+        background-color: rgba(black, 0.2);
+    }
+
+    @-webkit-keyframes turnAnimation {
+        0% {
+            -webkit-transform: rotate(0deg);
+            transform: rotate(0deg);
+        }
+        100% {
+            -webkit-transform: rotate(360deg);
+            transform: rotate(360deg);
+        }
+    }
+    @keyframes turnAnimation {
+        0% {
+            -webkit-transform: rotate(0deg);
+            transform: rotate(0deg);
+        }
+        100% {
+            -webkit-transform: rotate(360deg);
+            transform: rotate(360deg);
+        }
+    }
+}
--- a/client/src/core-components/menu.js
+++ b/client/src/core-components/menu.js
@ -11,9 +11,9 @@ class Menu extends React.Component {
        id: React.PropTypes.string,
        itemsRole: React.PropTypes.string,
        header: React.PropTypes.string,
-        type: React.PropTypes.oneOf(['primary', 'secondary', 'navigation']),
+        type: React.PropTypes.oneOf(['primary', 'secondary', 'navigation', 'horizontal', 'horizontal-list']),
        items: React.PropTypes.arrayOf(React.PropTypes.shape({
-            content: React.PropTypes.oneOfType([React.PropTypes.string, React.PropTypes.number]),
+            content: React.PropTypes.oneOfType([React.PropTypes.string, React.PropTypes.number, React.PropTypes.node]),
            icon: React.PropTypes.string
        })).isRequired,
        selectedIndex: React.PropTypes.number,
--- a/client/src/core-components/modal.scss
+++ b/client/src/core-components/modal.scss
@ -1,11 +1,14 @@
 .modal {
-    position: absolute;
+    position: fixed;
    top: 0;
    left: 0;
    background-color: rgba(0, 0, 0, 0.8);
    width: 100%;
    height: 100%;
    display: flex;
+    padding: 50px 0;
+    overflow: auto;
+    z-index: 1000;

    &__content {
        position: relative;
--- a/client/src/core-components/submit-button.js
+++ b/client/src/core-components/submit-button.js
@ -5,6 +5,7 @@ import classNames from 'classnames';

 // CORE LIBS
 import Button from 'core-components/button';
+import Loading from 'core-components/loading';

 class SubmitButton extends React.Component {

@ -30,7 +31,7 @@ class SubmitButton extends React.Component {

    renderLoading() {
        return (
-            <div className="submit-button__loader"></div>
+            <Loading className="submit-button__loader" />
        );
    }

--- a/client/src/core-components/submit-button.scss
+++ b/client/src/core-components/submit-button.scss
@ -1,46 +1,3 @@
 .submit-button {
    position: relative;
-
-    &__loader {
-        position: absolute;
-        top: 7px;
-        left: 103px;
-
-        font-size: 4px;
-        border-top: 1.1em solid rgba(255, 255, 255, 0.2);
-        border-right: 1.1em solid rgba(255, 255, 255, 0.2);
-        border-bottom: 1.1em solid rgba(255, 255, 255, 0.2);
-        border-left: 1.1em solid #ffffff;
-        -webkit-transform: translateZ(0);
-        -ms-transform: translateZ(0);
-        transform: translateZ(0);
-        -webkit-animation: turnAnimation 1.1s infinite linear;
-        animation: turnAnimation 1.1s infinite linear;
-    }
-    &__loader,
-    &__loader:after {
-        border-radius: 50%;
-        width: 30px;
-        height: 30px;
-    }
-    @-webkit-keyframes turnAnimation {
-        0% {
-            -webkit-transform: rotate(0deg);
-            transform: rotate(0deg);
-        }
-        100% {
-            -webkit-transform: rotate(360deg);
-            transform: rotate(360deg);
-        }
-    }
-    @keyframes turnAnimation {
-        0% {
-            -webkit-transform: rotate(0deg);
-            transform: rotate(0deg);
-        }
-        100% {
-            -webkit-transform: rotate(360deg);
-            transform: rotate(360deg);
-        }
-    }
 }
--- a/client/src/core-components/table.js
+++ b/client/src/core-components/table.js
@ -3,6 +3,7 @@ import _ from 'lodash';
 import classNames from 'classnames';

 import Menu from 'core-components/menu';
+import Loading from 'core-components/loading';

 class Table extends React.Component {
    static propTypes = {
@ -13,6 +14,7 @@ class Table extends React.Component {
        })),
        rows: React.PropTypes.arrayOf(React.PropTypes.object),
        pageSize: React.PropTypes.number,
+        loading: React.PropTypes.bool,
        type: React.PropTypes.oneOf(['default'])
    };

@ -34,9 +36,10 @@ class Table extends React.Component {
                        </tr>
                    </thead>
                    <tbody>
-                        {this.props.rows.map(this.renderRow.bind(this))}
+                        {(!this.props.loading) ? this.props.rows.map(this.renderRow.bind(this)) : null}
                    </tbody>
                </table>
+                {(this.props.loading) ? this.renderLoading() : null}
                {(this.props.pageSize && this.props.rows.length > this.props.pageSize) ? this.renderNavigation() : null}
            </div>
        );
@ -86,6 +89,14 @@ class Table extends React.Component {
        );
    }

+    renderLoading() {
+        return (
+            <div className="table__loading-wrapper">
+                <Loading className="table__loading" backgrounded size="large"/>
+            </div>
+        )
+    }
+
    onNavigationItemClick(index) {
        this.setState({
            page: index + 1
--- a/client/src/core-components/table.scss
+++ b/client/src/core-components/table.scss
@ -48,4 +48,15 @@
    &__navigation {
        margin-top: 10px;
    }
+
+    &__loading-wrapper {
+        min-height: 200px;
+    }
+
+    &__loading {
+        position: initial;
+        width: initial;
+        height: initial;
+        margin: auto;
+    }
 }
--- a/client/src/core-components/text-editor.js
+++ b/client/src/core-components/text-editor.js
@ -37,7 +37,7 @@ class TextEditor extends React.Component {
    getEditorProps() {
        return {
            className: 'text-editor__editor',
-            value: this.state.value,
+            value: this.props.value || this.state.value,
            ref: 'editor',
            onChange: this.onEditorChange.bind(this),
            onFocus: this.onEditorFocus.bind(this),
--- a/client/src/data/fixtures/ticket-fixtures.js
+++ b/client/src/data/fixtures/ticket-fixtures.js
@ -31,5 +31,51 @@ module.exports = [
                data: {}
            };
        }
+    },
+    {
+        path: '/ticket/get-custom-responses',
+        time: 1000,
+        response: function () {
+            return {
+                status: 'success',
+                data: [
+                    {name: 'Common issue #1', language: 'en', content: 'some content'},
+                    {name: 'Common issue #2', language: 'en', content: 'some content'},
+                    {name: 'Common issue #3', language: 'en', content: 'some content'},
+                    {name: 'Häufiges Problem #1', language: 'de', content: 'einige Inhalte'},
+                    {name: 'Häufiges Problem #2', language: 'de', content: 'einige Inhalte'}
+                ]
+            };
+        }
+    },
+    {
+        path: '/ticket/add-custom-response',
+        time: 1000,
+        response: function () {
+            return {
+                status: 'success',
+                data: {}
+            };
+        }
+    },
+    {
+        path: '/ticket/edit-custom-response',
+        time: 1000,
+        response: function () {
+            return {
+                status: 'success',
+                data: {}
+            };
+        }
+    },
+    {
+        path: '/ticket/delete-custom-response',
+        time: 1000,
+        response: function () {
+            return {
+                status: 'success',
+                data: {}
+            };
+        }
    }
 ];
--- a/client/src/data/i18n-data.js
+++ b/client/src/data/i18n-data.js
@ -17,7 +17,7 @@ const languages = {
 };

 const i18nData = function (key, lang) {
-    return languages[lang][key];
+    return (languages[lang] && languages[lang][key]) || key;
 };

 export default i18nData
--- a/client/src/data/languages/en.js
+++ b/client/src/data/languages/en.js
@ -18,14 +18,8 @@ export default {
    'EDIT_PROFILE': 'Edit Profile',
    'CLOSE_SESSION': 'Close session',
    'CREATE_TICKET': 'Create Ticket',
-    'CREATE_TICKET_DESCRIPTION': 'This is a form for creating tickets. Fill the form and send us your issues/doubts/suggestions. Our support system will answer it as soon as possible.',
    'TICKET_LIST': 'Ticket List',
-    'TICKET_LIST_DESCRIPTION': 'Here you can find a list of all tickets you have sent to our support team.',
-    'TICKETS_DESCRIPTION': 'Send ticket through our support center and get response of your doubts, suggestions and issues.',
-    'ARTICLES_DESCRIPTION': 'Take a look to our articles about common issues, guides and documentation.',
-    'ACCOUNT_DESCRIPTION': 'All your tickets are stored in your accounts\'s profile. Keep track off all your tickets you send to our staff team.',
    'SUPPORT_CENTER': 'Support Center',
-    'SUPPORT_CENTER_DESCRIPTION': 'Welcome to our support center. You can contact us through a tickets system. Your tickets will be answered by our staff.',
    'DEPARTMENT': 'Department',
    'AUTHOR': 'Author',
    'DATE': 'Date',
@ -61,6 +55,20 @@ export default {
    'MEDIUM': 'Medium',
    'LOW': 'Low',
    'TITLE': 'Title',
+    'CONTENT': 'Content',
+    'SAVE': 'Save',
+    'DISCARD_CHANGES': 'Discard changes',
+    'DELETE': 'Delete',
+    'LANGUAGE': 'Language',
+
+    //VIEW DESCRIPTIONS
+    'CREATE_TICKET_DESCRIPTION': 'This is a form for creating tickets. Fill the form and send us your issues/doubts/suggestions. Our support system will answer it as soon as possible.',
+    'TICKET_LIST_DESCRIPTION': 'Here you can find a list of all tickets you have sent to our support team.',
+    'TICKETS_DESCRIPTION': 'Send ticket through our support center and get response of your doubts, suggestions and issues.',
+    'ARTICLES_DESCRIPTION': 'Take a look to our articles about common issues, guides and documentation.',
+    'ACCOUNT_DESCRIPTION': 'All your tickets are stored in your accounts\'s profile. Keep track off all your tickets you send to our staff team.',
+    'SUPPORT_CENTER_DESCRIPTION': 'Welcome to our support center. You can contact us through a tickets system. Your tickets will be answered by our staff.',
+    'CUSTOM_RESPONSES_DESCRIPTION': 'Custom responses are automated responses for common problems',

    //ERRORS
    'EMAIL_OR_PASSWORD': 'Email or password invalid',
@ -83,5 +91,7 @@ export default {
    'ARE_YOU_SURE': 'Are you sure?',
    'EMAIL_CHANGED': 'Email has been changed successfully',
    'PASSWORD_CHANGED': 'Password has been changed successfully',
-    'OLD_PASSWORD_INCORRECT': 'Old password is incorrect'
+    'OLD_PASSWORD_INCORRECT': 'Old password is incorrect',
+    'WILL_LOSE_CHANGES': 'You haven\'t save. Your changes will be lost.',
+    'WILL_DELETE_CUSTOM_RESPONSE': 'The custom response will be deleted.'
 };
--- a/client/src/lib-app/validations/alphanumeric-validator.js
+++ b/client/src/lib-app/validations/alphanumeric-validator.js
@ -8,7 +8,7 @@ class AlphaNumericValidator extends Validator {
    }

    validate(value, form) {
-        let alphaMatch = /^[-\sa-zA-Z.]+$/;
+        let alphaMatch = /^[ A-Za-z0-9_@./#&+-äöüÄÖÜß]*$/;

        if (!alphaMatch.test(value)) return this.getError(this.errorKey);
    }
--- a/client/src/lib-app/validations/length-validator.js
+++ b/client/src/lib-app/validations/length-validator.js
@ -10,7 +10,7 @@ class LengthValidator extends Validator {
        this.errorKey = errorKey;
    }

-    validate(value, form) {
+    validate(value = '', form = {}) {
        if (value instanceof RichTextEditor.EditorValue) {
            value = value.getEditorState().getCurrentContent().getPlainText();
        }
--- a/client/src/reducers/_reducers.js
+++ b/client/src/reducers/_reducers.js
@ -4,10 +4,12 @@ import { routerReducer } from 'react-router-redux';
 import sessionReducer from 'reducers/session-reducer';
 import configReducer from 'reducers/config-reducer';
 import modalReducer from 'reducers/modal-reducer';
+import adminDataReducer from 'reducers/admin-data-reducer';

 export default combineReducers({
    session: sessionReducer,
    config: configReducer,
    modal: modalReducer,
+    adminData: adminDataReducer,
    routing: routerReducer
 });
--- a/client/src/reducers/admin-data-reducer.js
+++ b/client/src/reducers/admin-data-reducer.js
@ -0,0 +1,28 @@
+import _ from 'lodash';
+
+import Reducer from 'reducers/reducer';
+
+class AdminDataReducer extends Reducer {
+
+    getInitialState() {
+        return {
+            customResponses: [],
+            customResponsesLoaded: false
+        };
+    }
+
+    getTypeHandlers() {
+        return {
+            'CUSTOM_RESPONSES_FULFILLED': this.onCustomResponses
+        };
+    }
+
+    onCustomResponses(state, payload) {
+        return _.extend({}, state, {
+            customResponses: payload.data,
+            customResponsesLoaded: true
+        });
+    }
+}
+
+export default AdminDataReducer.getInstance();
--- a/client/src/reducers/modal-reducer.js
+++ b/client/src/reducers/modal-reducer.js
@ -19,6 +19,8 @@ class ModalReducer extends Reducer {
    }

    onOpenModal(state, payload) {
+        document.body.setAttribute('style', 'overflow:hidden');
+
        return _.extend({}, state, {
            opened: true,
            content: payload
@ -26,6 +28,8 @@ class ModalReducer extends Reducer {
    }

    onCloseModal(state) {
+        document.body.setAttribute('style', '');
+        
        return _.extend({}, state, {
            opened: false,
            content: null
--- a/server/controllers/ticket.php
+++ b/server/controllers/ticket.php
@ -3,6 +3,7 @@ include 'ticket/create.php';
 include 'ticket/comment.php';
 include 'ticket/get.php';
 include 'ticket/add-custom-response.php';
+include 'ticket/delete-custom-response.php';
 include 'ticket/edit-custom-response.php';
 include 'ticket/get-custom-responses.php';

@ -13,6 +14,7 @@ $ticketControllers->addController(new CreateController);
 $ticketControllers->addController(new CommentController);
 $ticketControllers->addController(new TicketGetController);
 $ticketControllers->addController(new AddCustomResponseController);
+$ticketControllers->addController(new DeleteCustomResponseController);
 $ticketControllers->addController(new EditCustomResponseController);
 $ticketControllers->addController(new GetCustomResponsesController);

--- a/server/controllers/ticket/delete-custom-response.php
+++ b/server/controllers/ticket/delete-custom-response.php
@ -0,0 +1,26 @@
+<?php
+use Respect\Validation\Validator as DataValidator;
+DataValidator::with('CustomValidations', true);
+
+class DeleteCustomResponseController extends Controller {
+    const PATH = '/delete-custom-response';
+
+    public function validations() {
+        return [
+            'permission' => 'staff_2',
+            'requestData' => [
+                'id' => [
+                    'validation' => DataValidator::dataStoreId('customresponse'),
+                    'error' => ERRORS::INVALID_NAME
+                ]
+            ]
+        ];
+    }
+
+    public function handler() {
+        $customResponse = CustomResponse::getDataStore(Controller::request('id'));
+        $customResponse->trash();
+
+        Response::respondSuccess();
+    }
+}
--- a/server/models/DataStore.php
+++ b/server/models/DataStore.php
@ -120,6 +120,10 @@ abstract class DataStore {
        return RedBean::store($this->getBeanInstance());
    }

+    public function trash() {
+        RedBean::trash($this->getBeanInstance());
+    }
+
    public function delete() {
        RedBean::trash($this->getBeanInstance());
        unset($this);
--- a/tests/ticket/custom-response.rb
+++ b/tests/ticket/custom-response.rb
@ -53,4 +53,18 @@ describe 'CustomResponses' do
            (result['data'][0]['language']).should.equal('en')
        end
    end
+
+    describe '/ticket/delete-custom-responses/' do
+        it 'should delete custom response' do
+            result = request('/ticket/delete-custom-response', {
+                csrf_userid: $csrf_userid,
+                csrf_token: $csrf_token,
+                id: 1
+            })
+
+            (result['status']).should.equal('success')
+            customResponse = $database.getRow('customresponse', 1)
+            (customResponse).should.equal(nil)
+        end
+    end
 end