'staff_1', 'requestData' => [ 'page' => [ 'validation' => DataValidator::oneOf(DataValidator::numeric()->positive(),DataValidator::nullType()), 'error' => ERRORS::INVALID_PAGE ], 'tags' => [ 'validation' => DataValidator::oneOf(DataValidator::validTagsId(),DataValidator::nullType()), 'error' => ERRORS::INVALID_TAG_FILTER ], 'closed' => [ 'validation' => DataValidator::oneOf(DataValidator::in(['0','1']),DataValidator::nullType()), 'error' => ERRORS::INVALID_CLOSED_FILTER ], 'unreadStaff' => [ 'validation' => DataValidator::oneOf(DataValidator::in(['0','1']),DataValidator::nullType()), 'error' => ERRORS::INVALID_UNREAD_STAFF_FILTER ], 'priority' => [ 'validation' => DataValidator::oneOf(DataValidator::validPriorities(),DataValidator::nullType()), 'error' => ERRORS::INVALID_PRIORITY_FILTER ], 'dateRange' => [ 'validation' => DataValidator::oneOf(DataValidator::validDateRange(),DataValidator::nullType()), 'error' => ERRORS::INVALID_DATE_RANGE_FILTER ], 'departments' => [ 'validation' => DataValidator::oneOf(DataValidator::validDepartmentsId(),DataValidator::nullType()), 'error' => ERRORS::INVALID_DEPARTMENT_FILTER ], 'authors' => [ 'validation' => DataValidator::oneOf(DataValidator::validAuthorsId(),DataValidator::nullType()), 'error' => ERRORS::INVALID_AUTHOR_FILTER ], 'owners' => [ 'validation' => DataValidator::oneOf(DataValidator::validOwnersId(),DataValidator::nullType()), 'error' => ERRORS::INVALID_OWNER_FILTER ], 'assigned' => [ 'validation' => DataValidator::oneOf(DataValidator::in(['0','1']),DataValidator::nullType()), 'error' => ERRORS::INVALID_ASSIGNED_FILTER ], 'orderBy' => [ 'validation' => DataValidator::oneOf(DataValidator::validOrderBy(),DataValidator::nullType()), 'error' => ERRORS::INVALID_ORDER_BY ], ] ]; } public function handler() { $inputs = [ 'closed' => Controller::request('closed'), 'tags' => json_decode(Controller::request('tags')), 'unreadStaff' => Controller::request('unreadStaff'), 'priority' => json_decode(Controller::request('priority')), 'dateRange' => json_decode(Controller::request('dateRange')), 'departments' => json_decode(Controller::request('departments')), 'authors' => json_decode(Controller::request('authors'),true), 'owners' => json_decode(Controller::request('owners')), 'assigned' => Controller::request('assigned'), 'query' => Controller::request('query'), 'orderBy' => json_decode(Controller::request('orderBy'),true), 'page' => Controller::request('page'), 'allowedDepartments' => Controller::getLoggedUser()->sharedDepartmentList->toArray(), 'staffId' => Controller::getLoggedUser()->id ]; $query = $this->getSQLQuery($inputs); $queryWithOrder = $this->getSQLQueryWithOrder($inputs); $totalCount = RedBean::getAll("SELECT COUNT(*) FROM (SELECT COUNT(*) " . $query . " ) AS T2", [':query' => $inputs['query']])[0]['COUNT(*)']; $ticketIdList = RedBean::getAll($queryWithOrder, [':query' => "%" . $inputs['query'] . "%"]); $ticketList = []; foreach ($ticketIdList as $item) { $ticket = Ticket::getDataStore($item['id']); array_push($ticketList, $ticket->toArray()); } $ticketTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticket';"); if($ticketTableExists){ Response::respondSuccess([ 'tickets' => $ticketList, 'pages' => ceil($totalCount / 10), 'page' => $inputs['page'] ? ($inputs['page']*1) : 1 ]); }else{ Response::respondSuccess([]); } } public function getSQLQuery($inputs) { $tagsTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'tag_ticket';"); $ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';"); $taglistQuery = ( $tagsTableExists ? " LEFT JOIN tag_ticket ON tag_ticket.ticket_id = ticket.id" : ''); $ticketeventlistQuery = ( $ticketEventTableExists ? " LEFT JOIN ticketevent ON ticketevent.ticket_id = ticket.id" : ''); $query = "FROM (ticket" . $taglistQuery . $ticketeventlistQuery .")"; $filters = ""; $this->setQueryFilters($inputs, $filters); $query .= $filters . " GROUP BY ticket.id"; return $query; } public function getSQLQueryWithOrder($inputs) { $query = $this->getSQLQuery($inputs); $order = ""; $query = "SELECT" . " ticket.id " . $query; $this->setQueryOrder($inputs, $order); $inputs['page'] ? $page = $inputs['page'] : $page = 1 ; $query .= $order ." LIMIT 10 OFFSET " . (($page-1)*10); return $query; } //FILTER private function setQueryFilters($inputs, &$filters){ if(array_key_exists('tags',$inputs)) $this->setTagFilter($inputs['tags'], $filters); if(array_key_exists('closed',$inputs)) $this->setClosedFilter($inputs['closed'], $filters); if(array_key_exists('assigned',$inputs)) $this->setAssignedFilter($inputs['assigned'], $filters); if(array_key_exists('unreadStaff',$inputs)) $this->setSeenFilter($inputs['unreadStaff'], $filters); if(array_key_exists('priority',$inputs)) $this->setPriorityFilter($inputs['priority'], $filters); if(array_key_exists('dateRange',$inputs)) $this->setDateFilter($inputs['dateRange'], $filters); if(array_key_exists('departments',$inputs) && array_key_exists('allowedDepartments',$inputs) && array_key_exists('staffId',$inputs)){ $this->setDepartmentFilter($inputs['departments'],$inputs['allowedDepartments'], $inputs['staffId'], $filters); } if(array_key_exists('authors',$inputs)) $this->setAuthorFilter($inputs['authors'], $filters); if(array_key_exists('owners',$inputs)) $this->setOwnerFilter($inputs['owners'], $filters); if(array_key_exists('query',$inputs)) $this->setStringFilter($inputs['query'], $filters); if($filters != "") $filters = " WHERE " . $filters; } private function setTagFilter($tagList, &$filters){ $tagsTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'tag_ticket';"); if($tagList && $tagsTableExists){ $filters != "" ? $filters .= " and " : null; foreach($tagList as $key => $tag) { $key == 0 ? $filters .= " ( " : null; ($key != 0 && $key != sizeof($tagList)) ? $filters .= " or " : null; $filters .= "tag_ticket.tag_id = " . $tag ; } $filters .= ")"; } } public function setClosedFilter($closed, &$filters){ if ($closed !== null) { if ($filters != "") $filters .= " and "; $filters .= "ticket.closed = " . $closed ; } } private function setSeenFilter($unreadStaff, &$filters){ if ($unreadStaff !== null) { if ($filters != "") $filters .= " and "; $filters .= "ticket.unread_staff = " . $unreadStaff; } } private function setPriorityFilter($priorities, &$filters){ if($priorities){ $first = TRUE; if ($filters != "") $filters .= " and "; foreach(array_unique($priorities) as $priority) { if($first){ $filters .= " ( "; $first = FALSE; } else { $filters .= " or "; } if($priority == 0){ $filters .= "ticket.priority = 'low'"; }elseif($priority == 1){ $filters .= "ticket.priority = 'medium'"; }elseif($priority == 2){ $filters .= "ticket.priority = 'high'"; } } $priorities != "" ? $filters .= ") " : null; } } private function setDateFilter($dateRange, &$filters){ if ($dateRange !== null) { if ($filters != "") $filters .= " and "; foreach($dateRange as $key => $date) { $key == 0 ? ($filters .= "(ticket.date >= " . $date ): ($filters .= " and ticket.date <= " . $date . ")"); } } } private function setDepartmentFilter($departments,$allowedDepartments, $idStaff, &$filters){ if ($filters != "") $filters .= " and "; $validDepartments = $this->generateValidDepartmentList($departments, $allowedDepartments); $first = TRUE; if($validDepartments){ foreach($validDepartments as $department) { if($first){ $filters .= " ( "; $first = FALSE; } else { $filters .= " or "; } $filters .= "ticket.department_id = " . $department; } $filters .= " or "; }else{ $filters .= "("; } $filters .= "ticket.author_staff_id = " . $idStaff . ")"; } private function setAuthorFilter($authors, &$filters){ if($authors !== null){ $first = TRUE; if ($filters != "") $filters .= " and "; foreach($authors as $author){ if($first){ $filters .= " ( "; $first = FALSE; } else { $filters .= " or "; } if($author['staff']){ $filters .= "ticket.author_staff_id = " . $author['id']; } else { $filters .= "ticket.author_id = " . $author['id']; } } $filters .= ")"; } } private function setOwnerFilter($owners, &$filters){ if($owners){ $first = TRUE; if ($filters != "") $filters .= " and "; foreach($owners as $owner){ if($first){ $filters .= "("; $first = FALSE; } else { $filters .= " or "; } $filters .= "ticket.owner_id = " . $owner; } $filters .= ")"; } } private function setAssignedFilter($assigned, &$filters){ if($assigned !== null){ if ($filters != "") $filters .= " and "; $key = ""; $assigned == 0 ? $key = "IS NULL" : $key = "IS NOT NULL"; $filters .= "ticket.owner_id " . $key; } } private function setStringFilter($search, &$filters){ $ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';"); if($search !== null){ if ($filters != "") $filters .= " and "; $ticketevent = ( $ticketEventTableExists ? " or (ticketevent.type = 'COMMENT' and ticketevent.content LIKE :query)" : ""); $filters .= " (ticket.title LIKE :query or ticket.content LIKE :query or ticket.ticket_number LIKE :query". $ticketevent ." )"; }; } private function generateValidDepartmentList($departments, $allowedDepartments){ $result = []; $managedDepartments = []; if($departments == null) $departments = []; foreach ($allowedDepartments as $department) { array_push($managedDepartments,$department['id']); } $result = array_intersect($departments,$managedDepartments); if(empty($result)) $result = $managedDepartments; $result = array_unique($result); return $result; } //ORDER private function setQueryOrder($inputs, &$order){ $order = " ORDER BY "; if(array_key_exists('query',$inputs)) $this->setStringOrder($inputs['query'], $order); if(array_key_exists('orderBy',$inputs)) $this->setEspecificOrder($inputs['orderBy'], $order); $order .= "ticket.closed asc, ticket.owner_id asc, ticket.unread_staff asc, ticket.priority desc, ticket.date desc "; } private function setEspecificOrder($orderBy, &$order){ if($orderBy !== null){ $orientation = ($orderBy['asc'] ? " asc" : " desc" ); $order .= "ticket." . $orderBy['value'] . $orientation . ","; }; } private function setStringOrder($querysearch, &$order){ $ticketEventTableExists = RedBean::exec("select table_name from information_schema.tables where table_name = 'ticketevent';"); if($querysearch !== null){ $ticketeventOrder = ( $ticketEventTableExists ? " CASE WHEN (ticketevent.type = 'COMMENT' and ticketevent.content LIKE :query) THEN ticketevent.content END desc," : ""); $order .= "CASE WHEN (ticket.ticket_number LIKE :query) THEN ticket.ticket_number END desc,CASE WHEN (ticket.title LIKE :query) THEN ticket.title END desc, CASE WHEN ( ticket.content LIKE :query) THEN ticket.content END desc," . $ticketeventOrder ; } } }