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https://github.com/opensupports/opensupports.git
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c5d6068e97
* Adds first_closed_at and last_closed_at to Ticket * Fixes ticket isClosed function * Adds reopened column to Ticket table * Adds stats path * Adds stats for instant tickets * Adds basic connection with frontend * Creates cards to display ticketData * Adds tooltips with descriptions and i18n * Adds date range filter to backend * Adds DateRange filter on frontend * Documents and better structures code * Makes $dateRange local * Adds departments filter on backend * Adds stats path to menu * Adds first UI for departments filter in stats * Implements departments filter on frontend * Improves styling by adding bootstrap rows * Improves structure of dynamics queries * Adds tags filter on backend * Adding TagFilter for statistics WIP * Adds missing `id` to propTypes TagSelector * Removes console.warns * Adapts form to pass tagnames as value as FormField * Sends tags to API too * Makes tag-selector change form with tagnames only * Fixes tag-selector from ticket-viewer * Removes console.warn * Removes logs * Adds owner filter on backend * Connects owners frontend with backend for stats * Style changes for date-selector * Adds tickets by hours stat to /system/stats path * Adds chart for tickets created on each hour * Adds better wrap for ticketdata cards * Adds getAverageFirstReply to backend stats path * Adds getNumberOfCreatedTicketsByWeekday to backend * Adds created tickets by weekday chart * Disables clicking on the legend to toggle data * Adds base functions for efficiency stats * Adds getAverageFirstClosed to backend stats * Adds getAverageLastClosed to backend stats * Adds table, filters, and groupBy variables to queries * Adds response structure with mocks * Adds totalOwners and totalDepartments * Adds SQL queries to get department/staff hops of a ticket * Changes incorrect name * Rolls back addition of near useless function * Improves tag array management from redux store * Fix bug in autocomplete filters. * Sets default date range to current month. improves date.js. * Adds i18n * wip * Add media query in admin-panel-stats.scss * Updates date handling in search-ticket-utils * Makes tooltip open on hover of the entire block * Fix date range mobile style. * Add Loading * Add submit button and clear button in admin panel stats * Adds tests for stats and comments old ones * Add test for stats after a ticket has been created * Makes default dateRange for stats go to the end of the day * Factors out function to create ticket and adds test * Adds instant ticket test * Adds reopened test * Commit to save technique to test created_by_hour but is prohibitively slow. * Updates test of created_by_hour to be more lightweight * Adds test for created_by_weekday * Fixes default date and renames a function * Fixes hover bug by extracting card-stat to its own component * Fix drawbacks with previous change in style - mobile Co-authored-by: LautaroCesso <lautaro_cesso@hotmail.com> * Set up 0 as a minimum number for bar chart * Moves styles from stats cards to the component * Removes old /system/get-stats path * Changes name from /system/stats to /system/get-stats * Restore getCurrentDate in date transformer Co-authored-by: LautaroCesso <lautaro_cesso@hotmail.com> Co-authored-by: Ivan Diaz <ivan@opensupports.com>
88 lines
2.7 KiB
PHP
Executable File
88 lines
2.7 KiB
PHP
Executable File
<?php
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use Respect\Validation\Validator as DataValidator;
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DataValidator::with('CustomValidations', true);
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/**
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* @api {post} /ticket/change-department Change department
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* @apiVersion 4.8.0
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*
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* @apiName Change department
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*
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* @apiGroup Ticket
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*
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* @apiDescription This path changes the department of a ticket.
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*
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* @apiPermission staff1
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*
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* @apiParam {Number} ticketNumber The number of the ticket.
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* @apiParam {Number} departmentId The id of the new department of the ticket.
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*
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* @apiUse NO_PERMISSION
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* @apiUse INVALID_TICKET
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* @apiUse INVALID_DEPARTMENT
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*
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* @apiSuccess {Object} data Empty object
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*
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*/
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class ChangeDepartmentController extends Controller {
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const PATH = '/change-department';
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const METHOD = 'POST';
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public function validations() {
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return [
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'permission' => 'staff_1',
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'requestData' => [
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'ticketNumber' => [
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'validation' => DataValidator::validTicketNumber(),
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'error' => ERRORS::INVALID_TICKET
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],
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'departmentId' => [
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'validation' => DataValidator::dataStoreId('department'),
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'error' => ERRORS::INVALID_DEPARTMENT
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]
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]
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];
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}
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public function handler() {
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$ticketNumber = Controller::request('ticketNumber');
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$departmentId = Controller::request('departmentId');
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$ticket = Ticket::getByTicketNumber($ticketNumber);
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$department = Department::getDataStore($departmentId);
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$user = Controller::getLoggedUser();
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if(!$ticket->authorStaffId && $department->private){
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throw new Exception(ERRORS::NO_PERMISSION);
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}
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if(!$user->canManageTicket($ticket)){
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throw new RequestException(ERRORS::NO_PERMISSION);
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}
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if($ticket->owner && !$ticket->owner->sharedDepartmentList->includesId($department->id)) {
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$unAssignTicketController = new UnAssignStaffController($user);
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$unAssignTicketController->validate();
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$unAssignTicketController->handler();
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}
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$ticket = Ticket::getByTicketNumber($ticketNumber);
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$event = Ticketevent::getEvent(Ticketevent::DEPARTMENT_CHANGED);
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$event->setProperties(array(
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'authorStaff' => $user,
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'content' => $department->name,
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'date' => Date::getCurrentDate()
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));
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$ticket->addEvent($event);
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$ticket->department = $department;
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$ticket->totalDepartments++;
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$ticket->unread = !$ticket->isAuthor($user);
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$ticket->store();
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Log::createLog('DEPARTMENT_CHANGED', $ticket->ticketNumber);
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Response::respondSuccess();
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}
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}
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