opensupports/server/data/mail-templates/ticket-created.html

390 lines
13 KiB
HTML
Executable File

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1" />
<title>Support Center</title>
<style type="text/css">
/* Take care of image borders and formatting, client hacks */
img { max-width: 600px; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic;}
a img { border: none; }
table { border-collapse: collapse !important;}
#outlook a { padding:0; }
.ReadMsgBody { width: 100%; }
.ExternalClass { width: 100%; }
.backgroundTable { margin: 0 auto; padding: 0; width: 100% !important; }
table td { border-collapse: collapse; }
.ExternalClass * { line-height: 115%; }
.container-for-gmail-android { min-width: 600px; }
/* General styling */
* {
font-family: Helvetica, Arial, sans-serif;
}
body {
-webkit-font-smoothing: antialiased;
-webkit-text-size-adjust: none;
width: 100% !important;
margin: 0 !important;
height: 100%;
color: #676767;
}
td {
font-family: Helvetica, Arial, sans-serif;
font-size: 14px;
color: #777777;
text-align: center;
line-height: 21px;
}
a {
color: #676767;
text-decoration: none !important;
}
.pull-left {
text-align: left;
}
.pull-right {
text-align: right;
}
.header-lg,
.header-md,
.header-sm {
font-size: 32px;
font-weight: 700;
line-height: normal;
padding: 35px 0 0;
color: #4d4d4d;
}
.header-md {
font-size: 24px;
}
.header-sm {
padding: 5px 0;
font-size: 18px;
line-height: 1.3;
}
.content-padding {
padding: 20px 0 30px;
}
.mobile-header-padding-right {
width: 290px;
text-align: right;
padding-left: 10px;
}
.mobile-header-padding-left {
width: 290px;
text-align: left;
padding-left: 10px;
}
.free-text {
width: 100% !important;
padding: 10px 60px 0px;
}
.block-rounded {
border-radius: 5px;
border: 1px solid #e5e5e5;
vertical-align: top;
}
.button {
padding: 55px 0 0;
}
.info-block {
padding: 0 20px;
width: 260px;
}
.mini-block-container {
padding: 30px 50px;
width: 500px;
}
.mini-block {
background-color: #ffffff;
width: 498px;
border: 1px solid #cccccc;
border-radius: 5px;
padding: 60px 75px;
}
.block-rounded {
width: 260px;
}
.info-img {
width: 258px;
border-radius: 5px 5px 0 0;
}
.force-width-img {
width: 480px;
height: 1px !important;
}
.force-width-full {
width: 600px;
height: 1px !important;
}
.user-img img {
width: 82px;
border-radius: 5px;
border: 1px solid #cccccc;
}
.user-img {
width: 92px;
text-align: left;
}
.user-msg {
width: 236px;
font-size: 14px;
text-align: left;
font-style: italic;
}
.code-block {
padding: 10px 0;
border: 1px solid #cccccc;
color: #4d4d4d;
font-weight: bold;
font-size: 17px;
text-align: center;
}
.force-width-gmail {
min-width:600px;
height: 0px !important;
line-height: 1px !important;
font-size: 1px !important;
}
.button-width {
width: 228px;
}
</style>
<style type="text/css" media="screen">
@import url(http://fonts.googleapis.com/css?family=Oxygen:400,700);
</style>
<style type="text/css" media="screen">
@media screen {
/* Thanks Outlook 2013! */
* {
font-family: 'Oxygen', 'Helvetica Neue', 'Arial', 'sans-serif' !important;
}
}
</style>
<style type="text/css" media="only screen and (max-width: 480px)">
/* Mobile styles */
@media only screen and (max-width: 480px) {
table[class*="container-for-gmail-android"] {
min-width: 290px !important;
width: 100% !important;
}
table[class="w320"] {
width: 320px !important;
}
img[class="force-width-gmail"] {
display: none !important;
width: 0 !important;
height: 0 !important;
}
a[class="button-width"],
a[class="button-mobile"] {
width: 248px !important;
}
td[class*="mobile-header-padding-left"] {
width: 160px !important;
padding-left: 0 !important;
}
td[class*="mobile-header-padding-right"] {
width: 160px !important;
padding-right: 0 !important;
}
td[class="header-lg"] {
font-size: 24px !important;
padding-bottom: 5px !important;
}
td[class="header-md"] {
font-size: 18px !important;
padding-bottom: 5px !important;
}
td[class="content-padding"] {
padding: 5px 0 30px !important;
}
td[class="button"] {
padding: 15px 0 5px !important;
}
td[class*="free-text"] {
padding: 10px 18px 30px !important;
}
img[class="force-width-img"],
img[class="force-width-full"] {
display: none !important;
}
td[class="info-block"] {
display: block !important;
width: 280px !important;
padding-bottom: 40px !important;
}
td[class="info-img"],
img[class="info-img"] {
width: 278px !important;
}
td[class="mini-block-container"] {
padding: 8px 20px !important;
width: 280px !important;
}
td[class="mini-block"] {
padding: 20px !important;
}
td[class="user-img"] {
display: block !important;
text-align: center !important;
width: 100% !important;
padding-bottom: 10px;
}
td[class="user-msg"] {
display: block !important;
padding-bottom: 20px !important;
}
}
</style>
</head>
<body bgcolor="#f7f7f7">
<table align="center" cellpadding="0" cellspacing="0" class="container-for-gmail-android" width="100%">
<tr>
<td align="left" valign="top" width="100%" style="background-color: #ffffff;">
<center>
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" style="border-bottom: 1px solid #cccccc">
<tr>
<td width="100%" height="80" valign="top" style="text-align: center; vertical-align:middle;">
<center>
<table cellpadding="0" cellspacing="0" width="600" class="w320">
<tr>
<td style="vertical-align: middle;padding: 15px 0;">
<img src="{{IMAGE_HEADER_URL}}" alt="logo">
</td>
</tr>
</table>
</center>
<!--[if gte mso 9]>
</v:textbox>
</v:rect>
<![endif]-->
</td>
</tr>
</table>
</center>
</td>
</tr>
<tr>
<td align="center" valign="top" width="100%" style="background-color: #f7f7f7;" class="content-padding">
<center>
<table cellspacing="0" cellpadding="0" width="600" class="w320">
<tr>
<td class="header-lg">
{{TICKET_CREATED_MATCH_1}}
</td>
</tr>
<tr>
<td class="free-text">
{{TICKET_CREATED_MATCH_2}}
</td>
</tr>
<tr>
<td class="mini-block-container">
<table cellspacing="0" cellpadding="0" width="100%" style="border-collapse:separate !important;">
<tr>
<td class="mini-block">
<table cellpadding="0" cellspacing="0" width="100%">
<tr>
<td style="padding-bottom: 30px;">
{{TICKET_CREATED_MATCH_3}}
</td>
</tr>
<tr>
<td class="code-block">
{{ticketNumber}}
</td>
</tr>
<tr>
<td class="button">
<div><!--[if mso]>
<v:roundrect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}" style="height:45px;v-text-anchor:middle;width:155px;" arcsize="15%" strokecolor="#ffffff" fillcolor="#ff6f6f">
<w:anchorlock/>
<center style="color:#ffffff;font-family:Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;">Check Ticket</center>
</v:roundrect>
<![endif]--><a class="button-mobile" target="_blank" href="{{url}}/check-ticket/{{ticketNumber}}/{{to}}"
style="background-color:#ff6f6f;border-radius:5px;color:#ffffff;display:inline-block;font-family:'Cabin', Helvetica, Arial, sans-serif;font-size:14px;font-weight:regular;line-height:45px;text-align:center;text-decoration:none;width:155px;-webkit-text-size-adjust:none;mso-hide:all;">Check Ticket</a></div>
</td>
</tr>
</table>
</td>
</tr>
</table>
</td>
</tr>
</table>
</center>
</td>
</tr>
<tr>
<td align="center" valign="top" width="100%" style="background-color: #ffffff; border-top: 1px solid #e5e5e5; border-bottom: 1px solid #e5e5e5; height: 100px;">
<center>
<table cellspacing="0" cellpadding="0" width="600" class="w320">
<tr>
<td style="padding: 25px 0 25px">
<strong>OpenSupports</strong><br />
Open source ticket system<br />
www.opensupports.com<br /><br />
</td>
</tr>
</table>
</center>
</td>
</tr>
</table>
</body>
</html>