66 lines
2.0 KiB
Ruby
66 lines
2.0 KiB
Ruby
describe '/staff/assign-ticket' do
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request('/user/logout')
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Scripts.login($staff[:email], $staff[:password], true)
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#TODO: Create a staff without all department
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#it 'should fail if staff is not in the same department'do
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#end
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it 'should assign ticket if everything is okey' do
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ticket = $database.getRow('ticket', 1 , 'id')
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result = request('/staff/assign-ticket', {
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ticketNumber: ticket['ticket_number'],
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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(result['status']).should.equal('success')
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ticket = $database.getRow('ticket', 1 , 'id')
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(ticket['owner_id']).should.equal('1')
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(ticket['unread']).should.equal('1')
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staff_ticket = $database.getRow('staff_ticket', 1 , 'ticket_id')
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(staff_ticket['staff_id']).should.equal('1')
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(staff_ticket['ticket_id']).should.equal('1')
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end
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it 'should assign ticket if a staff choose another to assing a ticket ' do
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staffId = $database.getRow('staff','ayra2@opensupports.com','email')['id']
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ticket = $database.getRow('ticket', 3 , 'id')
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result = request('/staff/assign-ticket', {
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ticketNumber: ticket['ticket_number'],
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staffId: staffId,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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(result['status']).should.equal('success')
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ticket = $database.getRow('ticket', 3 , 'id')
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(ticket['owner_id']).should.equal(staffId)
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(ticket['unread']).should.equal('1')
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end
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it 'should fail if ticket is already owned' do
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ticket = $database.getRow('ticket', 1 , 'id')
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result = request('/staff/assign-ticket', {
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ticketNumber: ticket['ticket_number'],
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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(result['status']).should.equal('fail')
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(result['message']).should.equal('TICKET_ALREADY_ASSIGNED')
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end
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end
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