104 lines
2.9 KiB
PHP
Executable File
104 lines
2.9 KiB
PHP
Executable File
<?php
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use Respect\Validation\Validator as DataValidator;
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DataValidator::with('CustomValidations', true);
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/**
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* @api {post} /ticket/close Close ticket
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* @apiVersion 4.10.0
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*
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* @apiName Close
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*
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* @apiGroup Ticket
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*
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* @apiDescription This path closes a ticket.
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*
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* @apiPermission user
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*
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* @apiParam {Number} ticketNumber The number of a ticket.
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*
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* @apiUse NO_PERMISSION
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* @apiUse INVALID_TICKET
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*
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* @apiSuccess {Object} data Empty object
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*
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*/
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class CloseController extends Controller {
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const PATH = '/close';
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const METHOD = 'POST';
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private $ticket;
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public function validations() {
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$session = Session::getInstance();
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return [
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'permission' => 'user',
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'requestData' => [
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'ticketNumber' => [
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'validation' => DataValidator::validTicketNumber(),
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'error' => ERRORS::INVALID_TICKET
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]
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]
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];
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}
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public function handler() {
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$this->ticket = Ticket::getByTicketNumber(Controller::request('ticketNumber'));
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$user = Controller::getLoggedUser();
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if(!$user->canManageTicket($this->ticket)){
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throw new RequestException(ERRORS::NO_PERMISSION);
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}
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$this->markAsUnread();
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$this->addCloseEvent();
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$this->ticket->closed = true;
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if (!$this->ticket->first_closed_at) {
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$this->ticket->first_closed_at = Date::getCurrentDate();
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}
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$this->ticket->last_closed_at = Date::getCurrentDate();
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$this->ticket->store();
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$this->sendMail();
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Log::createLog('CLOSE', $this->ticket->ticketNumber);
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Response::respondSuccess();
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}
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private function markAsUnread() {
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$this->ticket->unread = !$this->ticket->isAuthor(Controller::getLoggedUser());
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$this->ticket->unreadStaff = !$this->ticket->isOwner(Controller::getLoggedUser());
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}
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private function addCloseEvent() {
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$event = Ticketevent::getEvent(Ticketevent::CLOSE);
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$event->setProperties(array(
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'date' => Date::getCurrentDate()
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));
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if(Controller::isStaffLogged()) {
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$event->authorStaff = Controller::getLoggedUser();
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} else {
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$event->authorUser = Controller::getLoggedUser();
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}
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$this->ticket->addEvent($event);
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}
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private function sendMail() {
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$mailSender = MailSender::getInstance();
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$mailSender->setTemplate(MailTemplate::TICKET_CLOSED, [
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'to' => ($this->ticket->author) ? $this->ticket->author->email : $this->ticket->authorEmail,
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'name' => ($this->ticket->author) ? $this->ticket->author->name : $this->ticket->authorName,
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'ticketNumber' => $this->ticket->ticketNumber,
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'title' => $this->ticket->title,
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'url' => Setting::getSetting('url')->getValue()
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]);
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$mailSender->send();
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}
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}
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