opensupports/server/controllers/ticket/re-open.php

71 lines
1.9 KiB
PHP

<?php
use Respect\Validation\Validator as DataValidator;
class ReOpenController extends Controller {
const PATH = '/re-open';
const METHOD = 'POST';
private $ticket;
public function validations() {
return [
'permission' => 'user',
'requestData' => [
'ticketNumber' => [
'validation' => DataValidator::validTicketNumber(),
'error' => ERRORS::INVALID_TICKET
]
]
];
}
public function handler() {
$this->ticket = Ticket::getByTicketNumber(Controller::request('ticketNumber'));
if($this->shouldDenyPermission()) {
Response::respondError(ERRORS::NO_PERMISSION);
return;
}
$this->markAsUnread();
$this->addReopenEvent();
$this->ticket->closed = false;
$this->ticket->store();
Log::createLog('RE_OPEN', $this->ticket->ticketNumber);
Response::respondSuccess();
}
private function shouldDenyPermission() {
$user = Controller::getLoggedUser();
return (!Controller::isStaffLogged() && $this->ticket->author->id !== $user->id) ||
(Controller::isStaffLogged() && $this->ticket->owner && $this->ticket->owner->id !== $user->id);
}
private function markAsUnread() {
if(Controller::isStaffLogged()) {
$this->ticket->unread = true;
} else {
$this->ticket->unreadStaff = true;
}
}
private function addReopenEvent() {
$event = Ticketevent::getEvent(Ticketevent::RE_OPEN);
$event->setProperties(array(
'date' => Date::getCurrentDate()
));
if(Controller::isStaffLogged()) {
$event->authorStaff = Controller::getLoggedUser();
} else {
$event->authorUser = Controller::getLoggedUser();
}
$this->ticket->addEvent($event);
}
}