95 lines
2.8 KiB
PHP
Executable File
95 lines
2.8 KiB
PHP
Executable File
<?php
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use Respect\Validation\Validator as DataValidator;
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DataValidator::with('CustomValidations', true);
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/**
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* @api {post} /staff/assign-ticket Assign ticket
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* @apiVersion 4.6.0
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*
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* @apiName Assign ticket
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*
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* @apiGroup Staff
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*
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* @apiDescription This path assigns a ticket to a staff member.
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*
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* @apiPermission staff1
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*
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* @apiParam {Number} ticketNumber The number of the ticket to assign.
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* @apiParam {Number} staffId The id of the staff.
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*
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* @apiUse NO_PERMISSION
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* @apiUse INVALID_TICKET
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* @apiUse TICKET_ALREADY_ASSIGNED
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* @apiUse INVALID_DEPARTMENT
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*
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* @apiSuccess {Object} data Empty object
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*
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*/
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class AssignStaffController extends Controller {
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const PATH = '/assign-ticket';
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const METHOD = 'POST';
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private $ticket;
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private $staffToAssign;
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public function validations() {
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return [
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'permission' => 'staff_1',
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'requestData' => [
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'ticketNumber' => [
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'validation' => DataValidator::validTicketNumber(),
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'error' => ERRORS::INVALID_TICKET
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]
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]
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];
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}
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public function handler() {
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$ticketNumber = Controller::request('ticketNumber');
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$staffId = Controller::request('staffId');
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$this->ticket = Ticket::getByTicketNumber($ticketNumber);
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$user = Controller::getLoggedUser();
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if($staffId) {
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$this->staffToAssign = Staff::getDataStore($staffId, 'id');
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if($this->staffToAssign->isNull()) {
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throw new RequestException(ERRORS::INVALID_STAFF);
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}
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if(!$this->staffToAssign->sharedDepartmentList->includesId($this->ticket->department->id)) {
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throw new RequestException(ERRORS::INVALID_DEPARTMENT);
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}
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} else {
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$this->staffToAssign = Controller::getLoggedUser();
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}
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if($this->ticket->owner) {
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throw new RequestException(ERRORS::TICKET_ALREADY_ASSIGNED);
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}
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if(!$user->canManageTicket($this->ticket)) {
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throw new RequestException(ERRORS::NO_PERMISSION);
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} else {
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$this->staffToAssign->sharedTicketList->add($this->ticket);
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$this->ticket->owner = $this->staffToAssign;
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$this->ticket->unread = !$this->ticket->isAuthor($this->staffToAssign);
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$event = Ticketevent::getEvent(Ticketevent::ASSIGN);
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$event->setProperties(array(
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'authorStaff' => Controller::getLoggedUser(),
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'date' => Date::getCurrentDate(),
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'content' => $this->staffToAssign->name,
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));
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$this->ticket->addEvent($event);
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$this->ticket->store();
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$this->staffToAssign->store();
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Response::respondSuccess();
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}
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}
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}
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