opensupports/server/controllers/staff/assign-ticket.php

67 lines
1.9 KiB
PHP

<?php
use Respect\Validation\Validator as DataValidator;
DataValidator::with('CustomValidations', true);
class AssignStaffController extends Controller {
const PATH = '/assign-ticket';
const METHOD = 'POST';
private $ticket;
private $user;
public function validations() {
return [
'permission' => 'staff_1',
'requestData' => [
'ticketNumber' => [
'validation' => DataValidator::validTicketNumber(),
'error' => ERRORS::INVALID_TICKET
]
]
];
}
public function handler() {
$ticketNumber = Controller::request('ticketNumber');
$this->user = Controller::getLoggedUser();
$this->ticket = Ticket::getByTicketNumber($ticketNumber);
if($this->ticket->owner) {
Response::respondError(ERRORS::TICKET_ALREADY_ASSIGNED);
return;
}
if(!$this->ticketHasStaffDepartment()) {
Response::respondError(ERRORS::INVALID_DEPARTMENT);
} else {
$this->user->sharedTicketList->add($this->ticket);
$this->ticket->owner = $this->user;
$this->ticket->unread = true;
$event = Ticketevent::getEvent(Ticketevent::ASSIGN);
$event->setProperties(array(
'authorStaff' => Controller::getLoggedUser(),
'date' => Date::getCurrentDate()
));
$this->ticket->addEvent($event);
$this->ticket->store();
$this->user->store();
Response::respondSuccess();
}
}
public function ticketHasStaffDepartment() {
$departmentMatch = false;
foreach ($this->user->sharedDepartmentList as $department) {
if($this->ticket->department->id === $department->id) {
$departmentMatch = true;
}
}
return $departmentMatch;
}
}