110 lines
4.6 KiB
Ruby
110 lines
4.6 KiB
Ruby
describe 'Ticket Events' do
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Scripts.logout()
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Scripts.createUser('tyrion@opensupports.com', 'tyrionl', 'Tyrion Lannister')
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it 'should add events correctly' do
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Scripts.login('tyrion@opensupports.com', 'tyrionl')
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response = request('/ticket/create', {
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title: 'Ticket with many events',
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content: 'This is a ticket with many events',
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departmentId: 1,
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language: 'en',
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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ticket = $database.getRow('ticket', 'Ticket with many events','title')
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ticketNumber = ticket['ticket_number']
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Scripts.logout()
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Scripts.login($staff[:email], $staff[:password], true)
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request('/staff/assign-ticket', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/ticket/comment', {
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content: 'This is a comment made by a staff',
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/staff/un-assign-ticket', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/staff/assign-ticket', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/ticket/change-department', {
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departmentId: 3,
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/ticket/close', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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Scripts.logout()
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Scripts.login('tyrion@opensupports.com', 'tyrionl')
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request('/ticket/re-open', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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request('/ticket/comment', {
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content: 'This is a comment made by a regular user',
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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result = request('/ticket/get', {
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ticketNumber: ticketNumber,
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csrf_userid: $csrf_userid,
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csrf_token: $csrf_token
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})
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(result['data']['events'][0]['type']).should.equal('ASSIGN')
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(result['data']['events'][0]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][0]['author']['staff']).should.equal(true)
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(result['data']['events'][1]['type']).should.equal('COMMENT')
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(result['data']['events'][1]['content']).should.equal('This is a comment made by a staff')
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(result['data']['events'][1]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][1]['author']['staff']).should.equal(true)
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(result['data']['events'][2]['type']).should.equal('UN_ASSIGN')
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(result['data']['events'][2]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][2]['author']['staff']).should.equal(true)
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(result['data']['events'][3]['type']).should.equal('ASSIGN')
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(result['data']['events'][3]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][3]['author']['staff']).should.equal(true)
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(result['data']['events'][4]['type']).should.equal('DEPARTMENT_CHANGED')
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(result['data']['events'][4]['content']).should.equal('Suggestions')
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(result['data']['events'][4]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][4]['author']['staff']).should.equal(true)
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(result['data']['events'][5]['type']).should.equal('CLOSE')
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(result['data']['events'][5]['author']['name']).should.equal('Emilia Clarke')
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(result['data']['events'][5]['author']['staff']).should.equal(true)
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(result['data']['events'][6]['type']).should.equal('RE_OPEN')
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(result['data']['events'][6]['author']['name']).should.equal('Tyrion Lannister')
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(result['data']['events'][6]['author']['staff']).should.equal(false)
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(result['data']['events'][7]['type']).should.equal('COMMENT')
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(result['data']['events'][7]['content']).should.equal('This is a comment made by a regular user')
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(result['data']['events'][7]['author']['name']).should.equal('Tyrion Lannister')
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(result['data']['events'][7]['author']['staff']).should.equal(false)
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end
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end
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