Destroyed How to create custom ticket lists (markdown)

2021-10-21 19:50:45 -03:00 · 2021-10-21 19:50:45 -03:00 · ebd9988b11
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-To create custom ticket lists you have to be using v4.6.1+ of OpenSupports.
-
-**1**. Open your  `index.php` file
-
-**2**. Go inside `<body>` tag
-
-**3**. Create an array of objects called `window.customTicketList` in a `<script>` tag after `<div id="app"></div>`.Each element of the array represents a different custom list.
-
-Each object of the array `window.customTicketList` has to have this structure : 
-> {
-      'title': ' ',
-      'filters': {}
-   }
-
-**4**. Save your file.
-
-**5**. You should be able to see your custom lists in the admin panel in the ticket section.
-
-***
-
-
-**Filters** : 
-   * **closed** : boolean
-   * **unReadStaff** : boolean
-   * **assigned** : boolean
-   * **tags** : array of id's
-   * **departments** : array of id's
-   * **owners** : array of id's
-   * **priority** : array of max 3 numbers options: (1/2/3)
-   * **dateRange** : array of exactly 2 numbers, first date->last date   (yyyymmddhhmm)
-   * **authors** : array of objects, {id,staff} id of the author, boolean to determinate if is an user or a staff
-   * **query** : string
-   * **orderBy** : object, {value,asc} value to make the order (closed/owner_id/unread_staff/priority/date), boolean to determite direction of the order
-***
-
-**Example** : 
-   >[  {
-         'title': 'First List',
-         'filters': { 'closed': 1, 'owners': '[22,2,15]', 'dateRange': '[201707100000,202003100000]',  'priority': '[0,1,2]','tags': '[6,8,17]', 'departments': '[5]','authors': "[{'id':1,'staff':1}]"}
-       },
-       {
-         'title': 'Second List',
-         'filters': { 'query': 'hi', 'assigned': 1 ,'unReadStaff': 1, 'orderBy': "{'value': 'closed', 'asc': 0}" }
-       }
-    ]
-