pandorafms/pandora_doc/en/pandora_chapter2.xml

<?xml version="1.0" encoding="utf-8"?> 
<chapter id="chapter2">
  <title>Users</title>
  <para>
    A user is based on the user's daily activity. Each user have his/her 
    profile, with a list of actions that can or cannot perform, to access
    to Pandora. One or more profiles can be assigned to a single user.
  </para>
  
  <para>
    Each user is given a number of groups of agents he/she has
    permission to access, as well as the administrative profile he/she
    will have in each group. Each user can belong to one or more
    groups, with an assigned profile for each of them.
  </para>
  
  <para>
    Agent belongs to a group and only one, sharing the group with
    agents of similar characteristics. Groups also contain incidents.
  </para>
  
  <para>
    Summarizing: User profiles in Pandora define which users can
    access Pandora as well as what each user can do. Groups define
    elements in common among various users. Each user could be in one
    or more groups at any one time. Each group has user profiles which
    are defined and attached to it. A profile is a list of things a
    user can do, such as view incidents, manage database or other tasks.
  </para>
  
  <sect1 id="sec2.1">
    <title>Profile manager</title>
    <para>
      Pandora profile manager is used to assign specific profiles to
      each user. A hierarchy of users is created, structured by the
      user profile within the company. With this system different
      security levels can be implemented: read-only users, agent group
      coordinators or system administrators.
    </para>
    
    <para>
      A profile is created from the Profile Manager tool in the
      Administration menu. There are five predefined profiles:
    </para>
    
    <itemizedlist>
      <listitem>
	<para>Operator (Read)</para>
      </listitem>
      <listitem>
	<para>Operator (Write)</para>
      </listitem>
      <listitem>
	<para>Chief Operator</para>
      </listitem>
      <listitem>
	<para>Group coordinator</para>
      </listitem>
      <listitem>
	<para>Pandora Administrator</para>
      </listitem>
    </itemizedlist>
    <para>
      To create a new profile click on "Manage Profiles" &gt;
      "Create Profile" in the Administration Menu
    </para>
    <graphic fileref="images/image002.png" valign="bottom" align="center" scale="60"/>    
    <para>
      Any of the following roles can be assigned to a new profile:
    </para>
    <itemizedlist>
      <listitem>
	<para>View incidents (IR)</para>
      </listitem>
      <listitem>
	<para>Edit incidents (IW)</para>
      </listitem>
      <listitem>
	<para>Manage incidents (IM)</para>
      </listitem>
      <listitem>
	<para>
	  View agents (AR). To view agents as well as the events
	  generated by them
	</para>
      </listitem>
      <listitem>
	<para>Edit agents (AW). To modify then agent's modules</para>
      </listitem>
      <listitem>
	<para>Edit alerts (LW). To modify the alerts assigned to an agent</para>
      </listitem>
      <listitem>
	<para>Manage users (UM). To modify users and their roles</para>
      </listitem>
      <listitem>
	<para>
	  Manage DB (DM). To modify the configuration and data of the
	  database (Global)
	</para>
      </listitem>
      <listitem>
	<para>Manage alerts (LM). To define new alerts (Global)</para>
      </listitem>
      <listitem>
	<para>Manage Pandora (PM). To modify general system settings</para>
      </listitem>
    </itemizedlist>
  </sect1>
  
  <sect1 id="sec2.2">
    <title>Adding a user</title>
    
    <para>
      An user is added clicking on "Manage Users" &gt; "Create user"
      in the Administration Menu
    </para>
    
    <graphic fileref="images/image003.png" valign="bottom" align="center" scale="60"/>
    <para>
	    To create a new user it is necessary to, at least, fill in
	    the user ID, the password (twice) and Pandora's global
	    profile.
    </para>
  </sect1>
  <sect1 id="sec2.3">
    <title>Deleting a user</title>
    
    <para>
      An user is deleted by clicking on the delete icon <inlinegraphic
      fileref="images/cancel.png"/> on the right hand side
      of the user. The list of users is accessed through the
      "Manage Users" option in the Administration menu. 
      <graphic fileref="images/image005.png" valign="bottom" align="center" scale="60"/>
    </para>
  </sect1>
  <sect1 id="sec2.4">
    <title>Statistics</title>
    <para>
      The user activity statistics shows a graph with the
      activity of the user, being the number of events the audit
      has generated for each user. The number of events of a
      user usually reflects the user's activity.
    </para>
    <para>
      Click on "View Users" &gt; "Statistics" in the Operation
      menu to show this graph:
    <graphic fileref="images/image006.png" valign="bottom" align="center" scale="60"/>
    </para>
  </sect1>
  <sect1 id="sec2.5">
    <title>Messages to users</title>
    <para>
      In pandora 1.2 the possibility of send messages to other 
      users has been added.To create a new message to another user,
      go to "Messages"section in the Operation menu. You can also 
      read the received messages, but the sent messages are not stored.
    </para>
    <sect2 id="sec2.5.1">
      <title>Messages to groups</title>
      <para>
	From "Messages" &gt; "Messages to groups" section in the
	Operation menu you can send messages to groups of users. The
	sent messages will not be stored.
    </para>
  </sect2>
</sect1>
</chapter>