pandorafms/pandora_console/operation/incidents/configure_integriaims_incident.php

<?php

// Pandora FMS - http://pandorafms.com
// ==================================================
// Copyright (c) 2005-2010 Artica Soluciones Tecnologicas
// Please see http://pandorafms.org for full contribution list
// This program is free software; you can redistribute it and/or
// modify it under the terms of the GNU General Public License
// as published by the Free Software Foundation for version 2.
// This program is distributed in the hope that it will be useful,
// but WITHOUT ANY WARRANTY; without even the implied warranty of
// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
// GNU General Public License for more details.
// Load global vars
global $config;

check_login();

if (!(check_acl($config['id_user'], 0, 'IW') && check_acl($config['id_user'], 0, 'IR'))) {
    // Doesn't have access to this page.
    db_pandora_audit('ACL Violation', 'Trying to access IntegriaIMS ticket creation');
    include 'general/noaccess.php';
    exit;
}

require_once $config['homedir'].'/include/functions_integriaims.php';

$update = (isset($_GET['incident_id']) === true);

// Header tabs.
$onheader = integriaims_tabs('create_tab', $_GET['incident_id']);
if ($update) {
    ui_print_page_header(__('Update Integria IMS Ticket'), '', false, '', false, $onheader);
} else {
    ui_print_page_header(__('Create Integria IMS Ticket'), '', false, '', false, $onheader);
}

// Check if Integria integration enabled.
if ($config['integria_enabled'] == 0) {
    ui_print_error_message(__('Integria integration must be enabled in Pandora setup'));
    return;
}

// Check connection to Integria IMS API.
$has_connection = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_login', []);

if ($has_connection === false) {
    ui_print_error_message(__('Integria IMS API is not reachable'));
    return;
}

// Styles.
ui_require_css_file('integriaims');

// If everything OK, get parameters from Integria IMS API in order to populate combos.
$integria_group_values = [];
$integria_criticity_values = [];
$integria_users_values = [];
$integria_types_values = [];
$integria_status_values = [];

$integria_groups_csv = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_groups', []);

get_array_from_csv_data_pair($integria_groups_csv, $integria_group_values);

$integria_status_csv = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_incidents_status', []);

get_array_from_csv_data_pair($integria_status_csv, $integria_status_values);

$integria_criticity_levels_csv = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_incident_priorities', []);

get_array_from_csv_data_pair($integria_criticity_levels_csv, $integria_criticity_values);

$integria_users_csv = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_users', []);

$csv_array = explode("\n", $integria_users_csv);

foreach ($csv_array as $csv_line) {
    if (!empty($csv_line)) {
        $integria_users_values[$csv_line] = $csv_line;
    }
}

$integria_types_csv = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_types', []);

get_array_from_csv_data_pair($integria_types_csv, $integria_types_values);

$event_id = (int) get_parameter('from_event');
$incident_id_edit = (int) get_parameter('incident_id');
$create_incident = (bool) get_parameter('create_incident', 0);
$update_incident = (bool) get_parameter('update_incident', 0);
$incident_group_id = (int) get_parameter('group');
$incident_criticity_id = (int) get_parameter('criticity');
$incident_owner = get_parameter('owner');
$incident_type = (int) get_parameter('type');
$incident_creator = get_parameter('creator');
$incident_status = (int) get_parameter('status');
$incident_title = events_get_field_value_by_event_id($event_id, get_parameter('incident_title'));
$incident_content = events_get_field_value_by_event_id($event_id, get_parameter('incident_content'));

// Separator conversions.
$incident_title = str_replace(',', ':::', $incident_title);
$incident_content = str_replace(',', ':::', $incident_content);

// Perform action.
if ($create_incident === true) {
    // Call Integria IMS API method to create an incident.
    $result_api_call = integria_api_call($config['integria_hostname'], $incident_creator, $config['integria_pass'], $config['integria_api_pass'], 'create_incident', [$incident_title, $incident_group_id, $incident_criticity_id, $incident_content, '', $incident_type, '', $incident_owner, '0', $incident_status]);

    // Necessary to explicitly set true if not false because function returns api call result in case of success instead of true value.
    $incident_created_ok = ($result_api_call != false) ? true : false;

    ui_print_result_message(
        $incident_created_ok,
        __('Successfully created in Integria IMS'),
        __('Could not be created in Integria IMS')
    );
} else if ($update_incident === true) {
    // Call Integria IMS API method to update an incident.
    $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'update_incident', [$incident_id_edit, $incident_title, $incident_content, '', $incident_group_id, $incident_criticity_id, 0, $incident_status, $incident_owner, 0, $incident_type]);

    // Necessary to explicitly set true if not false because function returns api call result in case of success instead of true value.
    $incident_updated_ok = ($result_api_call != false) ? true : false;

    ui_print_result_message(
        $incident_updated_ok,
        __('Successfully updated in Integria IMS'),
        __('Could not be updated in Integria IMS')
    );
}

// If incident id is specified, retrieve incident values from api to populate combos with such values.
if ($update) {
    // Call Integria IMS API method to get details of an incident given its id.
    $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_incident_details', [$incident_id_edit]);

    // API call does not return indexes, therefore future modifications of API function in Integria IMS may lead to inconsistencies when accessing resulting array in this file.
    $incident_details_separator = explode(',', $result_api_call);

    $incident_details = array_map(
        function ($item) {
            return str_replace(':::', ',', $item);
        },
        $incident_details_separator
    );
}

// Main table.
$table = new stdClass();
$table->width = '100%';
$table->id = 'add_alert_table';
$table->class = 'databox filters integria_incidents_options';
$table->head = [];

$table->data = [];
$table->size = [];
$table->size = [];
$table->style[0] = 'width: 33%; padding-right: 50px; padding-left: 100px;';
$table->style[1] = 'width: 33%; padding-right: 50px; padding-left: 50px;';
$table->style[2] = 'width: 33%; padding-right: 100px; padding-left: 50px;';
$table->colspan[0][0] = 2;
$table->colspan[3][0] = 3;

$help_macros = isset($_GET['from_event']) ? ui_print_help_icon('response_macros', true) : '';

$table->data[0][0] = '<div class="label_select"><p class="input_label">'.__('Title').':&nbsp'.$help_macros.'</p>';
$table->data[0][0] .= '<div class="label_select_parent">'.html_print_input_text(
    'incident_title',
    $update ? $incident_details[3] : $config['incident_title'],
    __('Name'),
    50,
    100,
    true,
    false,
    true,
    '',
    'w100p'
).'</div>';

$table->data[0][2] = html_print_image('images/integria_logo_gray.png', true, ['style' => 'width: 70%; float: right;'], false);

$table->data[1][0] = '<div class="label_select"><p class="input_label">'.__('Type').': </p>';
$table->data[1][0] .= '<div class="label_select_parent">'.html_print_select(
    $integria_types_values,
    'type',
    $update ? $incident_details[17] : $config['incident_type'],
    '',
    __('Select'),
    0,
    true,
    false,
    true,
    '',
    false,
    'width: 100%;'
).'</div>';

$table->data[2][0] = '<div class="label_select"><p class="input_label">'.__('Status').': </p>';
$table->data[2][0] .= '<div class="label_select_parent">'.html_print_select(
    $integria_status_values,
    'status',
    $update ? $incident_details[6] : $config['incident_status'],
    '',
    __('Select'),
    1,
    true,
    false,
    true,
    '',
    false,
    'width: 100%;'
).'</div>';

$table->data[1][1] = '<div class="label_select"><p class="input_label">'.__('Group').': </p>';
$table->data[1][1] .= '<div class="label_select_parent">'.html_print_select(
    $integria_group_values,
    'group',
    $update ? $incident_details[8] : $config['default_group'],
    '',
    '',
    0,
    true,
    false,
    true,
    '',
    false,
    'width: 100%;'
).'</div>';

$table->data[2][1] = '<div class="label_select"><p class="input_label">'.__('Creator').': </p>';
$table->data[2][1] .= '<div class="label_select_parent">'.html_print_input_text(
    'creator',
    $config['integria_user'],
    '',
    '30',
    100,
    false,
    true,
    false,
    '',
    'w100p'
).ui_print_help_tip(__('This field corresponds to the Integria IMS user specified in Integria IMS setup'), true).'</div>';

$table->data[1][2] = '<div class="label_select"><p class="input_label">'.__('Priority').': </p>';
$table->data[1][2] .= '<div class="label_select_parent">'.html_print_select(
    $integria_criticity_values,
    'criticity',
    $update ? $incident_details[7] : $config['default_criticity'],
    '',
    __('Select'),
    0,
    true,
    false,
    true,
    '',
    false,
    'width: 100%;'
).'</div>';

$table->data[2][2] = '<div class="label_select"><p class="input_label">'.__('Owner').': </p>';

$table->data[2][2] .= '<div class="label_select_parent">'.html_print_autocomplete_users_from_integria(
    'owner',
    $update ? $incident_details[5] : $config['default_owner'],
    true
).'</div>';

$table->data[3][0] = '<div class="label_select"><p class="input_label">'.__('Description').':&nbsp'.$help_macros.'</p>';
$table->data[3][0] .= '<div class="label_select_parent">'.html_print_textarea(
    'incident_content',
    3,
    20,
    $update ? $incident_details[4] : $config['incident_content'],
    '',
    true
).'</div>';

// Print forms and stuff.
echo '<form id="create_integria_incident_form" name="create_integria_incident_form" method="POST">';
html_print_table($table);

if (!$update) {
    html_print_input_hidden('create_incident', 1);
} else {
    html_print_input_hidden('update_incident', 1);
}

echo '</form>';

echo '<div style="width: 100%; text-align:right;">';
if ($update) {
    html_print_submit_button(__('Update'), 'accion', false, 'form="create_integria_incident_form" class="sub wand"');
} else {
    html_print_submit_button(__('Create'), 'accion', false, 'form="create_integria_incident_form" class="sub wand"');
}

echo '</div>';