2006-11-20 David Villanueva <david.villanueva@artica.es>

* en/pandora_Chapter3.xml: Changed in sintaxis in XML file without change in PDF file.
        Added SNMP Console section.

	* en/pandora_Chapter4.xml: Changed in sintaxis in XML file without change in PDF file.  
        Added the Messages section.

	* en/pandora_Chapter5.xml: Changed in sintaxis in XML file without change in PDF file.

	* en/pandora_Chapter6.xml: Changed in sintaxis in XML file without change in PDF file.

	* en/pandora_Chapter7.xml:  New chapter.

	* en/pandora_Chapter8.xml: Changed in sintaxis in XML file without change in PDF file. Updated
	images and new organization of index.

	* en/pandora_Chapter9.xml: Changed in sintaxis in XML file without change in PDF file. Updated
	images and writed new items in parameters.


git-svn-id: https://svn.code.sf.net/p/pandora/code/trunk@264 c3f86ba8-e40f-0410-aaad-9ba5e7f4b01f
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villa30 2006-11-20 11:04:28 +00:00
parent cd4442da1c
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@ -14,19 +14,20 @@
<book lang="en">
<bookinfo>
<title>&pandora; &pandora_version;</title>
<graphic fileref="./images/pandora_logo.jpg" valign="bottom" align="center"/>
<graphic fileref="./images/pandora_logo.jpg" valign="bottom"
align="center"/>
<copyright>
<year>2006</year>
<holder>
Ártica Soluciones Tecnológicas S.L, Sancho Lerena, Esteban
Sánchez y otros.
<EFBFBD>tica Soluciones Tecnol<6F>icas S.L, Sancho Lerena, Esteban
S<EFBFBD>chez, David Villanueva and others.
</holder>
</copyright>
<date>11/09/2006</date>
<date>19/11/2006</date>
<releaseinfo>&pandora_version;</releaseinfo>
<edition>First Edition(&pandora_version;)</edition>
<pubdate>
September 11th, 2006</pubdate>
November 19th, 2006</pubdate>
<keywordset>
<keyword>pandora user manual</keyword>
</keywordset>

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@ -1,7 +1,7 @@
<?xml version="1.0" encoding="utf-8"?>
<chapter id="chapter4">
<title>Incident management</title>
<title>Incident management and messages</title>
<para>
The system monitoring process needs to follow up the incidents
@ -30,7 +30,8 @@
incidents the user is interested on.
</para>
<graphic fileref="images/image034.png" valign="bottom" align="center"/>
<graphic scale='70' fileref="images/image034.png" valign="bottom"
align="center"/>
<para>
The filters that can be applied are:
@ -283,4 +284,28 @@
<graphic fileref="images/image043.png" valign="bottom" align="center"/>
<graphic fileref="images/image044.png" valign="bottom" align="center"/>
</sect1>
</chapter>
<sect1 id="sec4.5">
<title>Messages</title>
<para>
In Pandora 1.2 is possible send messages to others user. Each user can
see his/her messages in Operation, Messages.
</para>
<graphic scale='80' fileref="images/messages.png" valign="bottom"
align="center"/>
<para>
To send a message to other user you must click in Operation, Messages,
"New mesage"
</para>
<graphic scale='80' fileref="images/messages1.png" valign="bottom"
align="center"/>
<para>
Is possible send a mmesage a group in Operation, Messages, Messages to
group.
</para>
<graphic scale='80' fileref="images/messages2.png" valign="bottom"
align="center"/>
</sect1>
</chapter>

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@ -27,7 +27,8 @@
at the top of the table.
</para>
<graphic fileref="images/image045.png" valign="bottom" align="center"/>
<graphic scale='70' fileref="images/image045.png" valign="bottom"
align="center"/>
<para>
The event information list shows the data in the following
@ -41,18 +42,24 @@
been validated</para>
<para>
<inlinegraphic fileref="images/dot_red.png"/> The event hasn't
been validated</para>
been validated
</para>
<para>
<emphasis>Event name:</emphasis> Name assigned to the event by
Pandora.</para>
Pandora.
</para>
<para>
<emphasis>Agent name:</emphasis> Agent where the event happend.</para>
<emphasis>Agent name:</emphasis> Agent where the event
happend.
</para>
<para>
<emphasis>Group name:</emphasis> Group of the agent where the
event has happened.</para>
event has happened.
</para>
<para>
<emphasis>User ID: </emphasis>User that validated the
event.</para>
event.
</para>
<para>
<emphasis>Timestamp:</emphasis> Date and time when the event
was raised or validated - if it has been validated.
@ -61,11 +68,14 @@
<emphasis>Action:</emphasis> Action that can be executed over
the event.
</para>
<para><inlinegraphic fileref="images/ok.png"/>
This icon will validate the event, disappearing the icon</para>
<para><inlinegraphic fileref="images/cancel.png"/>
This icon will delete the event</para>
<para>
<inlinegraphic fileref="images/ok.png"/>
This icon will validate the event, disappearing the icon
</para>
<para>
<inlinegraphic fileref="images/cancel.png"/>
This icon will delete the event
</para>
<para>
The events can be also validated or deleted in groups by
selecting the tick boxes on the last column of the event,
@ -86,21 +96,24 @@
<para>
Total number of events divided by revised and not
revised
<graphic fileref="images/image046.png" valign="bottom" align="center"/>
<graphic fileref="images/image046.png" valign="bottom"
align="center"/>
</para>
</listitem>
<listitem>
<para>
Total events divided by the users who validated the
events
<graphic fileref="images/image047.png" valign="bottom" align="center"/>
<graphic fileref="images/image047.png" valign="bottom"
align="center"/>
</para>
</listitem>
<listitem>
<para>
Total events divided by the group the agent raising
the event belongs to
<graphic fileref="images/image048.png" valign="bottom" align="center"/>
<graphic fileref="images/image048.png" valign="bottom"
align="center"/>
</para>
</listitem>
</itemizedlist>

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@ -9,15 +9,15 @@
</para>
<para>
In the actual version of Pandora the system audit includes actions
that somehow try to by pass the security system: attempts to
delete an incident by an unauthorised user, attemps to change user
profiles by unauthoried users, etc. Its main function is, however,
to trace the user connections (login/logout).
The system audit includes actions that somehow try to by pass the
security system: attempts to delete an incident by an unauthorised
user, attemps to change user profiles by unauthoried users, etc.
Its main function is, however, to trace the user connections
(login/logout).
</para>
<para>
The audit Logs can be found in the System Audit option of the
The audit Logs can be found in the "System Audit Log" option of the
Administration menu, ordered chronologicly.
</para>
@ -31,19 +31,42 @@
at that time.
</para>
<graphic fileref="images/image049.png" valign="bottom" align="center"/>
<para>The following fields display the Audit Logs information:</para>
<para><emphasis>User:</emphasis> User that triggerd the event (SYSTEM isspecial user of the system).</para>
<para><emphasis>Action:</emphasis> Action generated by the entry in the log.</para>
<para><emphasis>Date:</emphasis> Date of the entry in the log.</para>
<para><emphasis>Source IP:</emphasis> IP of the machine or the agent that provoked the entry.</para>
<para><emphasis>Comment:</emphasis> Comment describing the entry</para>
<graphic scale='70' fileref="images/image049.png" valign="bottom"
align="center"/>
<para>
The following fields display the Audit Logs information:
</para>
<para>
<emphasis>User:</emphasis> User that triggerd the event (SYSTEM
isspecial user of the system).
</para>
<itemizedlist>
<listitem>
<para>
<emphasis>Action:</emphasis> Action generated by the entry in
the log.
</para>
</listitem>
<listitem>
<para>
<emphasis>Date:</emphasis> Date of the entry in the log.
</para>
</listitem>
<listitem>
<para>
<emphasis>Source IP:</emphasis> IP of the machine or the agent
that provoked the entry.
</para>
</listitem>
<listitem>
<para>
<emphasis>Comment:</emphasis> Comment describing the entry
</para>
</listitem>
</itemizedlist>
<sect1 id="sec6.1">
<title>Statistics</title>
<para>
There isn't a special section to view system audit
statistics. However, we could use a graph generated in the Users
@ -52,12 +75,11 @@
each one: the more active the user is the higher the number of
entries.
</para>
<para>
The graph will also show entries of invalid users, i.e., those
entries generated by failed attemps to log in.
</para>
<graphic fileref="images/image050.png" valign="bottom" align="center"/>
<graphic fileref="images/image050.png" valign="bottom"
align="center"/>
</sect1>
</chapter>

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@ -2,11 +2,94 @@
<chapter id="chapter7">
<title>Pandora Servers</title>
<para>
From "Manage Servers" section, in the Administration menu you can see a
list of configured Pandora Servers and also can manage them.
In Pandora 1.2 there are different type of servers, Network Server,
Data Server or SNMP Server.
</para>
<para>
From "Pandora Servers" in the Operation menu you can see a list
of the Pandora Servers.
Is posible manage the Pandora Servers in "Manage Servers" option of the
Administration menu.
</para>
<graphic scale='60' fileref="images/Servers.png" valign="bottom"
align="center"/>
<para>
The following fields are displayed in the Managed Servers page:
</para>
<itemizedlist>
<listitem>
<para>
<emphasis>Name:</emphasis> Name of the server.
</para>
</listitem>
<listitem>
<para>
<emphasis>Status:</emphasis> Status of the server. Green ok and
Red fail.
</para>
</listitem>
<listitem>
<para>
<emphasis>IP address:</emphasis> IP of the Server.
</para>
</listitem>
<listitem>
<para>
<emphasis>Description:</emphasis> Server´s description.
</para>
</listitem>
<listitem>
<para>
<emphasis>Network:</emphasis> Mark for Network Server..
</para>
</listitem>
<listitem>
<para>
<emphasis>Data:</emphasis> Mark for Data Server.
</para>
</listitem>
<listitem>
<para>
<emphasis>SNMP:</emphasis> Mark for SNMP Server.
</para>
</listitem>
<listitem>
<para>
<emphasis>Master:</emphasis> Mark when the server is Master and not
mark when the master is backup.
</para>
</listitem>
<listitem>
<para>
<emphasis>Check:</emphasis>
</para>
</listitem>
<listitem>
<para>
<emphasis>Started at:</emphasis> Date when the Server started.
</para>
</listitem>
<listitem>
<para>
<emphasis>Updated at:</emphasis> The date of the last update.
</para>
</listitem>
<listitem>
<para>
<emphasis>Action:</emphasis> Icons to modify a server´s properties or
to delete a server.
</para>
</listitem>
</itemizedlist>
<para>
Is posible delete a with the icon <inlinegraphic
fileref="images/cancel.png"/>
</para>
<para>
Is posible change the server´s propirties with the icon <inlinegraphic
fileref="images/config.png"/>
</para>
<para>
In a Server is posiible modify: Name, IP Address and Description.
</para>
<graphic scale='70' fileref="images/Servers1.png" valign="bottom"
align="center"/>
</chapter>

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@ -20,57 +20,66 @@
<para>
As the database size will increase linearly, the data will be
compacted to reduce the amount of stored data without loosing important
information, specially the different graphs that are generated with
the processed data.
compacted to reduce the amount of stored data without loosing
important information, specially the different graphs that are
generated with the processed data.
</para>
<para>
Going to "DB Maintenance" from the Administration menu we will
find the Database configuration defined in the "Pandora Setup" option
of the Administration menu to compact and delete data.
</para>
<graphic fileref="images/image054.png" valign="bottom" align="center"/>
<graphic scale='70' fileref="images/image054.png" valign="bottom"
align="center"/>
<sect1 id="sec8.1">
<title>DB Information</title>
<para>
The DB statistics are generated by Agent, on the
"DB Maintenance"&gt;"DB Information" in the Administration menu,
and are represented in two kinds of graphs:
</para>
<itemizedlist>
<listitem>
<para>Number of modules configured for each of the agents.</para>
<para>
Number of modules configured for each of the agents.
</para>
</listitem>
<listitem>
<para>Number of packages sent by each agent.
A package is the group of data linked to the module
the agent sends in each interval of time.</para>
<para>
Number of packages sent by each agent. A package is the group
of data linked to the module the agent sends in each interval of
time.
</para>
</listitem>
</itemizedlist>
<graphic fileref="images/image055.png" valign="bottom" align="center"/>
<graphic fileref="images/image056.png" valign="bottom" align="center"/>
<graphic fileref="images/image057.png" valign="bottom" align="center"/>
<para>These graphs can be also viewed from
"View Agents"&gt;"Statistics" in the Operation menu.</para>
<graphic scale='70' fileref="images/image055.png" valign="bottom"
align="center"/>
<graphic scale='70' fileref="images/image056.png" valign="bottom"
align="center"/>
<graphic scale='70' fileref="images/image057.png" valign="bottom"
align="center"/>
<para>
These graphs can be also viewed from
"View Agents"&gt;"Statistics" in the Operation menu.
</para>
<para>
Is posible to view the Data Base information in mode text pich in the
link "Press here to get DB Info as text"
</para>
<graphic scale='70' fileref="images/DBText.png" valign="bottom"
align="center"/>
</sect1>
<sect1 id="sec8.2">
<title>Manual purge of the Datadase</title>
<para>Pandora counts with powerful tools for the
Administrator to manually purge the majority of data stored in the Database.
This includes data generated by both the agents and the own server.</para>
</sect1>
<sect1 id="sec8.3">
<para>
Pandora counts with powerful tools for the Administrator to manually
purge the majority of data stored in the Database.This includes data
generated by both the agents and the own server.
</para>
<sect2 id="sec8.2.1">
<title>Agent's data purge</title>
<sect2 id="sec8.3.1">
<sect3 id="sec8.2.1.1">
<title>Debuging selected data from a module</title>
<para>
The option of purging selected data from a module is used
to eliminate those out of range entries, whatever the reason
@ -79,19 +88,18 @@
the graphical representation more acuarate and shows the data
without peaks or unreal scales.
</para>
<para>
From "DB Maintenance"&gt;"Database Debug" in the
Administration menu any of the out of range data received
from a agent's module can be deleted.
</para>
<graphic fileref="images/image058.png" valign="bottom" align="center"/>
<para>The purge settings are: agent, module, minimum and maximum
data range. Any parameter out of this minimum/maximum range
will be deleted.</para>
<graphic scale='70' fileref="images/image058.png" valign="bottom"
align="center"/>
<para>
The purge settings are: agent, module, minimum and maximum data
range. Any parameter out of this minimum/maximum range will be
deleted.
</para>
<para>
For example, in a module registering the number of processes,
if we are only interested in values between 0 and 100, any values
@ -100,127 +108,162 @@
all those values below and above - such as -1, 100 or 100000 -
will be permanently deleted from the database.
</para>
</sect2>
<sect2 id="sec8.3.2">
</sect3>
<sect3 id="sec8.2.1.2">
<title>Purging all the agent's data</title>
<para>
All the out of range data received by an agent can be deleted
from the "DB Maintainance"&gt;"Database Purge" option in the
Administration menu.
</para>
<para>
The data is deleted by the following parameters from
the "Delete data" screen:
</para>
<itemizedlist>
<listitem>
<para>Purge all data</para>
<para>
Purge all data
</para>
</listitem>
<listitem>
<para>Purge data over 90 days</para>
<para>
Purge data over 90 days
</para>
</listitem>
<listitem>
<para>Purge data over 30 days</para>
<para>
Purge data over 30 days
</para>
</listitem>
<listitem>
<para>Purge data over 14 days</para>
<para>
Purge data over 14 days
</para>
</listitem>
<listitem>
<para>Purge data over 7 days</para>
<para>
Purge data over 7 days
</para>
</listitem>
<listitem>
<para>Purge data over 3 days</para>
<para>
Purge data over 3 days
</para>
</listitem>
<listitem>
<para>Purge data over 1 day</para>
<para>
Purge data over 1 day
</para>
</listitem>
</itemizedlist>
<graphic fileref="images/image059.png" valign="bottom" align="center"/>
</sect2>
</sect1>
<sect1 id="sec8.4">
<graphic scale='70' fileref="images/image059.png" valign="bottom"
align="center"/>
</sect3>
</sect2>
<sect2 id="sec8.2.2">
<title>Purging system data</title>
<sect2 id="sec8.4.1">
<sect3 id="sec8.2.2.1">
<title>Audit data purge</title>
<para>
All the audit data generated by the system can be deleted from
"DB Maintenance"&gt;"Database Audit", in the Administration menu
"DB Maintenance"&gt;"Database Audit", in the Administration
menu
</para>
<para>
The data to be deleted is selected by setting the following
parameters in the "Delete Data" screen
</para>
<itemizedlist>
<listitem>
<para>Purge audit data over 90 days</para>
<para>
Purge audit data over 90 days
</para>
</listitem>
<listitem>
<para>Purge audit data over 30 days</para>
<para>
Purge audit data over 30 days
</para>
</listitem>
<listitem>
<para>Purge audit data over 14 days</para>
<para>
Purge audit data over 14 days
</para>
</listitem>
<listitem>
<para>Purge audit data over 7 days</para>
<para>
Purge audit data over 7 days
</para>
</listitem>
<listitem>
<para>Purge audit data over 3 days</para>
<para>
Purge audit data over 3 days
</para>
</listitem>
<listitem>
<para>Purge audit data over 1 day</para>
<para>
Purge audit data over 1 day
</para>
</listitem>
<listitem>
<para>Purge all audit data</para>
<para>
Purge all audit data
</para>
</listitem>
</itemizedlist>
<graphic fileref="images/image060.png" valign="bottom" align="center"/>
</sect2>
<sect2 id="sec8.4.2">
<graphic scale='70' fileref="images/image060.png" valign="bottom"
align="center"/>
</sect3>
<sect3 id="sec8.2.2.2">
<title>Event data purge</title>
<para>
All the event data generated by the system can be deleted from
"DB Maintenance"&gt;"Database Event", in the Administration menu
</para>
<para>
The data to be deleted is selected by setting the following
parameters in the "Delete Data" screen
</para>
<itemizedlist>
<listitem>
<para>Purge event data over 90 days</para>
<para>
Purge event data over 90 days
</para>
</listitem>
<listitem>
<para>Purge event data over 30 days</para>
<para>
Purge event data over 30 days
</para>
</listitem>
<listitem>
<para>Purge event data over 14 days</para>
<para>
Purge event data over 14 days
</para>
</listitem>
<listitem>
<para>Purge event data over 7 days</para>
<para>
Purge event data over 7 days
</para>
</listitem>
<listitem>
<para>Purge event data over 3 days</para>
<para>
Purge event data over 3 days
</para>
</listitem>
<listitem>
<para>Purge event data over 1 day</para>
<para>
Purge event data over 1 day
</para>
</listitem>
<listitem>
<para>Purge all event data</para>
<para>
Purge all event data
</para>
</listitem>
</itemizedlist>
<graphic fileref="images/image061.png" valign="bottom" align="center"/>
</sect2>
<graphic scale='70' fileref="images/image061.png" valign="bottom"
align="center"/>
</sect3>
</sect2>
</sect1>
</chapter>

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@ -2,62 +2,88 @@
<chapter id="chapter9">
<title>Pandora Configuration</title>
<para>All the configurable parameters in Pandora can be set in the
"Pandora Setup" section, in the Administration menu.</para>
<graphic fileref="images/image051.png" valign="bottom" align="center"/>
<para>These parameters are:</para>
<para><emphasis>Language:</emphasis> In following versions or revisions
of the actual Pandora version will support more languages.
At the moment version 1.2 supports English, Spanish, Bable, Italian,
French, Catalan and Portuguese of Brazil.
<para>
All the configurable parameters in Pandora can be set in the
"Pandora Setup" section, in the Administration menu.
</para>
<para><emphasis>Page block size:</emphasis> Maximum size of the lists
in the event, incident and audit log sections.
<graphic scale='70' fileref="images/image051.png" valign="bottom"
align="center"/>
<para>
These parameters are:
</para>
<para><emphasis>Max. days before compact data:</emphasis> This parameter
controls data compacting. From the number of days in this parameter the
data starts getting compacted. For large amounts of data it is recommended
to set this parameter to a number between 14 and 28; for systems with
less data load or very powerful systems, a number
between 30 and 50 will be enough.
<para>
<emphasis>Language:</emphasis> In following versions or
revisions of the actual Pandora version will support more
languages. At the moment version 1.2 supports English, Spanish,
Spanish Latin-AMerica Bable, Italian, French, Catalan and
Portuguese of Brazil.
</para>
<para><emphasis>Max. days before purge:</emphasis>
This parameter controls how long the data is kept
before it is permanently deleted. The recommended value is 60.
For systems with little resources or large work load the recommended value
is between 40 and 50.
<para>
<emphasis>Block size for pagination:</emphasis> Maximum size of
the lists in the event, incident and audit log sections.
</para>
<para><emphasis>Graphic resolution (1 low, 5 high):</emphasis>
This value represents the precision of the
interpolation logarithm to generate the graphics.
<para>
<emphasis>Max. days before compact data:</emphasis> This
parameter controls data compacting. From the number of days in
this parameter the data starts getting compacted. For large
amounts of data it is recommended to set this parameter to a
number between 14 and 28; for systems with less data load or very
powerful systems, a number between 30 and 50 will be enough.
</para>
<para>
<emphasis>Max. days before purge:</emphasis> This parameter
controls how long the data is kept before it is permanently
deleted. The recommended value is 60. For systems with little
resources or large work load the recommended value is between 40
and 50.
</para>
<para>
<emphasis>Graphic resolution (1 low, 5 high):</emphasis> This
value represents the precision of the interpolation logarithm to
generate the graphics.
</para>
<para>
<emphasis>Compact interpolation (Hours: 1 fine, 10 medium, 20
bad):</emphasis> This is the grade of compression used to compact
the Data Base, being 1 the lowest compression rate and 20 the
highest. A value above 12 means a considerable data loss. It's
not recommended to use value above 6 if the data needs to be
represented graphically in large time intervals.
bad):</emphasis> This is the grade of compression used to
compact the Data Base, being 1 the lowest compression rate and
20 the highest. A value above 12 means a considerable data
loss. It's not recommended to use value above 6 if the data
needs to be represented graphically in large time intervals.
</para>
<para>
<emphasis>Graph order:</emphasis> This value represents the order
to create the graphs. The posibility are Righ to left, or left to
right.
</para>
<para>
<emphasis>Truetype fonts:</emphasis> This value represents the
capacity to active the truetypefonts.The posibility are Active or
Disable.
</para>
<para>
<emphasis>Background image:</emphasis> This value represents the
image to background, is possibel change it bettwen severaql
different images.
</para>
<sect1 id="sec9.1">
<title>Links</title>
<para>Links to different Internet or private network links can be
configured in Pandora. These could be search engines, applications or
company Intranets.</para>
<para>The links configured in Pandora can be edited through the
"Pandora Setup"&gt;"Links" option in the Administration menu.</para>
<graphic fileref="images/image052.png" valign="bottom" align="center"/>
<para>A new link is created by clicking on "Create".
The link can be then edited:</para>
<graphic fileref="images/image053.png" valign="bottom" align="center"/>
<para>
Links to different Internet or private network links can be
configured in Pandora. These could be search engines, applications
or company Intranets.
</para>
<para>
The links configured in Pandora can be edited through the
"Pandora Setup"&gt;"Links" option in the Administration
menu.
</para>
<graphic scale='70' fileref="images/image052.png" valign="bottom"
align="center"/>
<para>
A new link is created by clicking on "Add".The link can be then
edited:
</para>
<graphic fileref="images/image053.png" valign="bottom"
align="center"/>
</sect1>
</chapter>

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@ -19,18 +19,20 @@
<book lang="en">
<bookinfo>
<title>&pandora; &pandora_version;</title>
<graphic fileref="./images/pandora_logo.jpg" valign="bottom" align="center"/>
<graphic fileref="./images/pandora_logo.jpg" valign="bottom"
align="center"/>
<copyright>
<year>2006</year>
<holder>
Artica Soluciones Tecnologicas S.L, Sancho Lerena, Esteban Sanchez y otros.
Artica Soluciones Tecnologicas S.L, Sancho Lerena, Esteban
Sanchez, David Villanueva and others.
</holder>
</copyright>
<date>11/09/2006</date>
<date>19/11/2006</date>
<releaseinfo>&pandora_version;</releaseinfo>
<edition>First Edition(&pandora_version;)</edition>
<pubdate>
September 11th, 2006</pubdate>
November 19th, 2006</pubdate>
<keywordset>
<keyword>pandora user manual</keyword>
</keywordset>