diff --git a/pandora_console/godmode/alerts/configure_alert_action.php b/pandora_console/godmode/alerts/configure_alert_action.php
index 4883467c10..4718689da5 100644
--- a/pandora_console/godmode/alerts/configure_alert_action.php
+++ b/pandora_console/godmode/alerts/configure_alert_action.php
@@ -484,6 +484,7 @@ echo '</form>';
 
 ui_require_javascript_file('pandora_alerts');
 ui_require_javascript_file('tinymce', 'vendor/tinymce/tinymce/');
+ui_require_javascript_file('alert');
 ?>
 
 <script type="text/javascript">
@@ -500,194 +501,6 @@ $(document).ready (function () {
         render_command_description(command_description);
     }
 
-    function ajax_get_integria_custom_fields(ticket_type_id, values, recovery_values) {
-        var values = values || [];
-        var recovery_values = recovery_values || [];
-        var max_macro_fields = <?php echo $config['max_macro_fields']; ?>;
-
-        if (ticket_type_id === null || ticket_type_id === '' || (Array.isArray(values) && values.length === 0 && Array.isArray(recovery_values) && recovery_values.length === 0)) {
-            for (var i=8; i <= max_macro_fields; i++) {
-                $('[name=field'+i+'_value\\[\\]').val('');
-                $('[name=field'+i+'_recovery_value\\[\\]').val('');
-            }
-        }
-
-        // On ticket type change, hide all table rows and inputs corresponding to custom fields, regardless of what its type is.
-        for (var i=8; i <= max_macro_fields; i++) {
-            $('[name=field'+i+'_value\\[\\]').hide();
-            $('[name=field'+i+'_recovery_value\\[\\]').hide();
-            $('#table_macros-field'+i).hide();
-            $('[name=field'+i+'_value_container').hide();
-            $('[name=field'+i+'_recovery_value_container').hide();
-        }
-
-        jQuery.post(
-          "ajax.php",
-          {
-            page: "godmode/alerts/configure_alert_action",
-            get_integria_ticket_custom_types: 1,
-            ticket_type_id: ticket_type_id
-          },
-          function(data) {
-            var max_macro_fields = <?php echo $config['max_macro_fields']; ?>;
-            data.forEach(function(custom_field, key) {
-                var custom_field_key = key+8; // Custom fields start from field 8.
-
-                if (custom_field_key > max_macro_fields) {
-                    return;
-                }
-
-                // Display field row for current input.
-                var custom_field_row = $('#table_macros-field'+custom_field_key);
-                custom_field_row.show();
-
-                // Replace label text of field row for current input.
-                var label_html = $('#table_macros-field'+custom_field_key+' td').first().html();
-                var label_name = label_html.split('<br>')[0];
-                var new_html_content = custom_field_row.html().replace(label_name, custom_field.label);
-                custom_field_row.html(new_html_content);
-
-                switch (custom_field.type) {
-                    case 'CHECKBOX':
-                        var checkbox_selector = $('input[type="checkbox"][name=field'+custom_field_key+'_value\\[\\]]');
-                        var checkbox_recovery_selector = $('input[type="checkbox"][name=field'+custom_field_key+'_recovery_value\\[\\]]');
-
-                        checkbox_selector.on('change', function() {
-                            if (checkbox_selector.prop('checked')) {
-                                checkbox_selector.attr('value', "1");
-                            } else {
-                                checkbox_selector.attr('value', "0");
-                            }
-                        });
-
-                        checkbox_recovery_selector.on('change', function() {
-                            if (checkbox_recovery_selector.prop('checked')) {
-                                checkbox_recovery_selector.attr('value', "1");
-                            } else {
-                                checkbox_recovery_selector.attr('value', "0");
-                            }
-                        });
-
-                        if (typeof values[key] !== "undefined") {
-                            if (values[key] == 1) {
-                                checkbox_selector.prop('checked', true);
-                                checkbox_selector.attr('value', "1");
-                            } else {
-                                checkbox_selector.prop('checked', false);
-                                checkbox_selector.attr('value', "0");
-                            }
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            if (recovery_values[key] == 1) {
-                                checkbox_recovery_selector.prop('checked', true);
-                                checkbox_recovery_selector.attr('value', "1");
-                            } else {
-                                checkbox_recovery_selector.prop('checked', false);
-                                checkbox_recovery_selector.attr('value', "0");
-                            }
-                        }
-
-                        $('[name=field'+custom_field_key+'_value_container]').show();
-                        $('[name=field'+custom_field_key+'_recovery_value_container]').show();
-                        $('input[type="checkbox"][name=field'+custom_field_key+'_value\\[\\]]').show();
-                        $('input[type="checkbox"][name=field'+custom_field_key+'_recovery_value\\[\\]]').show();
-                    break;
-                    case 'COMBO':
-                        var combo_input = $('select[name=field'+custom_field_key+'_value\\[\\]]');
-                        var combo_input_recovery = $('select[name=field'+custom_field_key+'_recovery_value\\[\\]]');
-
-                        combo_input.find('option').remove();
-                        combo_input_recovery.find('option').remove();
-
-                        var combo_values_array = custom_field.comboValue.split(',');
-                        
-                        combo_values_array.forEach(function(value) {
-                            combo_input.append($('<option>', {
-                                value: value,
-                                text: value
-                            }));
-
-                            combo_input_recovery.append($('<option>', {
-                                value: value,
-                                text: value
-                            }));
-                        });
-
-                        if (typeof values[key] !== "undefined") {
-                            combo_input.val(values[key]);
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            combo_input_recovery.val(recovery_values[key]);
-                        }
-
-                        combo_input.show();
-                        combo_input_recovery.show();
-                    break;
-                    case 'DATE':
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_value\\[\\]]').removeClass("hasDatepicker");
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').removeClass("hasDatepicker");
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_value\\[\\]]').datepicker("destroy");
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').datepicker("destroy");
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_value\\[\\]]').show();
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').show();
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_value\\[\\]]').datepicker({dateFormat: "<?php echo 'yy-mm-dd 00:00:00'; ?>"});
-                        $('input.datepicker[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').datepicker({dateFormat: "<?php echo 'yy-mm-dd 00:00:00'; ?>"});
-                        $.datepicker.setDefaults($.datepicker.regional[ "<?php echo get_user_language(); ?>"]);
-
-                        if (typeof values[key] !== "undefined") {
-                            $('input.datepicker[type="text"][name=field'+custom_field_key+'_value\\[\\]]').val(values[key]);
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            $('input.datepicker[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').val(recovery_values[key]);
-                        }
-                    break;
-                    case 'NUMERIC':
-                        if (typeof values[key] !== "undefined") {
-                            $('input[type="number"][name=field'+custom_field_key+'_value\\[\\]]').val(values[key]);
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            $('input[type="number"][name=field'+custom_field_key+'_recovery_value\\[\\]]').val(recovery_values[key]);
-                        }
-
-                        $('input[type="number"][name=field'+custom_field_key+'_value\\[\\]]').show();
-                        $('input[type="number"][name=field'+custom_field_key+'_recovery_value\\[\\]]').show();
-                    break;
-                    case 'TEXT':
-                        if (typeof values[key] !== "undefined") {
-                            $('input.normal[type="text"][name=field'+custom_field_key+'_value\\[\\]]').val(values[key]);
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            $('input.normal[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').val(recovery_values[key]);
-                        }
-
-                        $('input.normal[type="text"][name=field'+custom_field_key+'_value\\[\\]]').show();
-                        $('input.normal[type="text"][name=field'+custom_field_key+'_recovery_value\\[\\]]').show();
-                    break;
-                    case 'TEXTAREA':
-                    default:
-                        if (typeof values[key] !== "undefined") {
-                            $('textarea[name=field'+custom_field_key+'_value\\[\\]]').val(values[key]);
-                        }
-
-                        if (typeof recovery_values[key] !== "undefined") {
-                            $('textarea[name=field'+custom_field_key+'_recovery_value\\[\\]]').val(recovery_values[key]);
-                        }
-
-                        $('textarea[name=field'+custom_field_key+'_value\\[\\]]').show();
-                        $('textarea[name=field'+custom_field_key+'_recovery_value\\[\\]]').show();
-                    break;
-                }
-            });
-          },
-          "json"
-        );
-    }
-
     $("#id_command").change (function () {
         values = Array ();
         // No se envia el valor del commando.
@@ -914,12 +727,22 @@ $(document).ready (function () {
                     }
 
                     if ($('#field5_value').val() !== '') {
-                        ajax_get_integria_custom_fields($('#field5_value').val(), integria_custom_fields_values, integria_custom_fields_rvalues);
+                        ajax_get_integria_custom_fields(
+                            $('#field5_value').val(),
+                            integria_custom_fields_values,
+                            integria_custom_fields_rvalues,
+                            max_macro_fields
+                        );
                         $('#field5_value').trigger('change');
                     }
 
                     $('#field5_value').on('change', function() {
-                        ajax_get_integria_custom_fields($(this).val());
+                        ajax_get_integria_custom_fields(
+                            $(this).val(),
+                            [],
+                            [],
+                            max_macro_fields
+                        );
                     });
                 }
 
diff --git a/pandora_console/godmode/snmpconsole/snmp_alert.php b/pandora_console/godmode/snmpconsole/snmp_alert.php
index 2c139e4f21..99895b3464 100755
--- a/pandora_console/godmode/snmpconsole/snmp_alert.php
+++ b/pandora_console/godmode/snmpconsole/snmp_alert.php
@@ -2063,7 +2063,7 @@ if ($create_alert || $update_alert) {
     }
 
     // DIALOG ADD MORE ACTIONS.
-    echo '<div id="add_action_snmp-div" class="invisible left">';
+    echo '<div id="add_action_snmp-div" class="invisible">';
 
         echo '<form id="add_action_form" method="post">';
             echo '<table class="w100p">';
@@ -2212,6 +2212,7 @@ if ($create_alert || $update_alert) {
 
 ui_require_javascript_file('pandora', 'include/javascript/', true);
 ui_require_javascript_file('tinymce', 'vendor/tinymce/tinymce/');
+ui_require_javascript_file('alert');
 ?>
 <script language="javascript" type="text/javascript">
 
@@ -2287,6 +2288,7 @@ $(document).ready (function () {
             name: "content_type",
             value: "<?php echo $al_field4; ?>"
         })
+
         jQuery.post (<?php echo "'".ui_get_full_url('ajax.php', false, false, false)."'"; ?>,
             values,
             function (data, status) {
@@ -2317,6 +2319,26 @@ $(document).ready (function () {
                         }
                         $('#table_macros-field').show();
                     }
+
+                    if($("#alert_type option:selected").text() === "Create Pandora ITSM ticket") {
+                        // At start hide all rows and inputs corresponding to custom fields, regardless of what its type is.
+                        if (i>=8) {
+                            $('[name=field'+i+'_value\\[\\]').hide();
+                            $('[name=field'+i+'_recovery_value\\[\\]').hide();
+                            $('#table_macros-field'+i).hide();
+                            $('[name=field'+i+'_value_container').hide();
+                            $('[name=field'+i+'_recovery_value_container').hide();
+                        }
+
+                        if ($('#field5_value').val() !== '') {
+                            ajax_get_integria_custom_fields($('#field5_value').val(), [], [], max_fields);
+                            $('#field5_value').trigger('change');
+                        }
+
+                        $('#field5_value').on('change', function() {
+                            ajax_get_integria_custom_fields($(this).val(), [], [], max_fields);
+                        });
+                    }
                 }
             },
             "json"
@@ -2341,7 +2363,8 @@ $(document).ready (function () {
 });
 
 function show_add_action_snmp(id_alert_snmp) {
-    $("#add_action_snmp-div").hide()
+    $("#add_action_snmp-div")
+        .hide()
         .dialog ({
             resizable: true,
             draggable: true,
diff --git a/pandora_console/include/javascript/alert.js b/pandora_console/include/javascript/alert.js
index 435649833d..06f3223df7 100644
--- a/pandora_console/include/javascript/alert.js
+++ b/pandora_console/include/javascript/alert.js
@@ -1,5 +1,5 @@
 /* eslint-disable no-unused-vars */
-/* global $, load_modal, generalShowMsg, confirmDialog */
+/* global $, load_modal, generalShowMsg, confirmDialog, jQuery */
 
 function allowDrop(ev) {
   ev.preventDefault();
@@ -172,3 +172,317 @@ function disabled_alert(settings) {
     }
   });
 }
+
+function ajax_get_integria_custom_fields(
+  ticket_type_id,
+  values,
+  recovery_values,
+  max_macro_fields
+) {
+  values = values || [];
+  recovery_values = recovery_values || [];
+
+  if (
+    ticket_type_id === null ||
+    ticket_type_id === "" ||
+    (Array.isArray(values) &&
+      values.length === 0 &&
+      Array.isArray(recovery_values) &&
+      recovery_values.length === 0)
+  ) {
+    for (let i = 8; i <= max_macro_fields; i++) {
+      $("[name=field" + i + "_value\\[\\]").val("");
+      $("[name=field" + i + "_recovery_value\\[\\]").val("");
+    }
+  }
+
+  // On ticket type change, hide all table rows and inputs corresponding to custom fields, regardless of what its type is.
+  for (let i = 8; i <= max_macro_fields; i++) {
+    $("[name=field" + i + "_value\\[\\]").hide();
+    $("[name=field" + i + "_recovery_value\\[\\]").hide();
+    $("#table_macros-field" + i).hide();
+    $("[name=field" + i + "_value_container").hide();
+    $("[name=field" + i + "_recovery_value_container").hide();
+  }
+
+  jQuery.post(
+    "ajax.php",
+    {
+      page: "godmode/alerts/configure_alert_action",
+      get_integria_ticket_custom_types: 1,
+      ticket_type_id: ticket_type_id
+    },
+    function(data) {
+      data.forEach(function(custom_field, key) {
+        var custom_field_key = key + 8; // Custom fields start from field 8.
+
+        if (custom_field_key > max_macro_fields) {
+          return;
+        }
+
+        // Display field row for current input.
+        var custom_field_row = $("#table_macros-field" + custom_field_key);
+        custom_field_row.show();
+
+        // Replace label text of field row for current input.
+        var label_html = $("#table_macros-field" + custom_field_key + " td")
+          .first()
+          .html();
+        var label_name = label_html.split("<br>")[0];
+        var new_html_content = custom_field_row
+          .html()
+          .replace(label_name, custom_field.label);
+        custom_field_row.html(new_html_content);
+
+        switch (custom_field.type) {
+          case "CHECKBOX":
+            var checkbox_selector = $(
+              'input[type="checkbox"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            );
+            var checkbox_recovery_selector = $(
+              'input[type="checkbox"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            );
+
+            checkbox_selector.on("change", function() {
+              if (checkbox_selector.prop("checked")) {
+                checkbox_selector.attr("value", "1");
+              } else {
+                checkbox_selector.attr("value", "0");
+              }
+            });
+
+            checkbox_recovery_selector.on("change", function() {
+              if (checkbox_recovery_selector.prop("checked")) {
+                checkbox_recovery_selector.attr("value", "1");
+              } else {
+                checkbox_recovery_selector.attr("value", "0");
+              }
+            });
+
+            if (typeof values[key] !== "undefined") {
+              if (values[key] == 1) {
+                checkbox_selector.prop("checked", true);
+                checkbox_selector.attr("value", "1");
+              } else {
+                checkbox_selector.prop("checked", false);
+                checkbox_selector.attr("value", "0");
+              }
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              if (recovery_values[key] == 1) {
+                checkbox_recovery_selector.prop("checked", true);
+                checkbox_recovery_selector.attr("value", "1");
+              } else {
+                checkbox_recovery_selector.prop("checked", false);
+                checkbox_recovery_selector.attr("value", "0");
+              }
+            }
+
+            $("[name=field" + custom_field_key + "_value_container]").show();
+            $(
+              "[name=field" + custom_field_key + "_recovery_value_container]"
+            ).show();
+            $(
+              'input[type="checkbox"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).show();
+            $(
+              'input[type="checkbox"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).show();
+            break;
+          case "COMBO":
+            var combo_input = $(
+              "select[name=field" + custom_field_key + "_value\\[\\]]"
+            );
+            var combo_input_recovery = $(
+              "select[name=field" + custom_field_key + "_recovery_value\\[\\]]"
+            );
+
+            combo_input.find("option").remove();
+            combo_input_recovery.find("option").remove();
+
+            var combo_values_array = custom_field.comboValue.split(",");
+
+            combo_values_array.forEach(function(value) {
+              combo_input.append(
+                $("<option>", {
+                  value: value,
+                  text: value
+                })
+              );
+
+              combo_input_recovery.append(
+                $("<option>", {
+                  value: value,
+                  text: value
+                })
+              );
+            });
+
+            if (typeof values[key] !== "undefined") {
+              combo_input.val(values[key]);
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              combo_input_recovery.val(recovery_values[key]);
+            }
+
+            combo_input.show();
+            combo_input_recovery.show();
+            break;
+          case "DATE":
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).removeClass("hasDatepicker");
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).removeClass("hasDatepicker");
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).datepicker("destroy");
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).datepicker("destroy");
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).show();
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).show();
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).datepicker({ dateFormat: "<?php echo 'yy-mm-dd 00:00:00'; ?>" });
+            $(
+              'input.datepicker[type="text"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).datepicker({ dateFormat: "<?php echo 'yy-mm-dd 00:00:00'; ?>" });
+            $.datepicker.setDefaults(
+              $.datepicker.regional["<?php echo get_user_language(); ?>"]
+            );
+
+            if (typeof values[key] !== "undefined") {
+              $(
+                'input.datepicker[type="text"][name=field' +
+                  custom_field_key +
+                  "_value\\[\\]]"
+              ).val(values[key]);
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              $(
+                'input.datepicker[type="text"][name=field' +
+                  custom_field_key +
+                  "_recovery_value\\[\\]]"
+              ).val(recovery_values[key]);
+            }
+            break;
+          case "NUMERIC":
+            if (typeof values[key] !== "undefined") {
+              $(
+                'input[type="number"][name=field' +
+                  custom_field_key +
+                  "_value\\[\\]]"
+              ).val(values[key]);
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              $(
+                'input[type="number"][name=field' +
+                  custom_field_key +
+                  "_recovery_value\\[\\]]"
+              ).val(recovery_values[key]);
+            }
+
+            $(
+              'input[type="number"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).show();
+            $(
+              'input[type="number"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).show();
+            break;
+          case "TEXT":
+            if (typeof values[key] !== "undefined") {
+              $(
+                'input.normal[type="text"][name=field' +
+                  custom_field_key +
+                  "_value\\[\\]]"
+              ).val(values[key]);
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              $(
+                'input.normal[type="text"][name=field' +
+                  custom_field_key +
+                  "_recovery_value\\[\\]]"
+              ).val(recovery_values[key]);
+            }
+
+            $(
+              'input.normal[type="text"][name=field' +
+                custom_field_key +
+                "_value\\[\\]]"
+            ).show();
+            $(
+              'input.normal[type="text"][name=field' +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).show();
+            break;
+          case "TEXTAREA":
+          default:
+            if (typeof values[key] !== "undefined") {
+              $("textarea[name=field" + custom_field_key + "_value\\[\\]]").val(
+                values[key]
+              );
+            }
+
+            if (typeof recovery_values[key] !== "undefined") {
+              $(
+                "textarea[name=field" +
+                  custom_field_key +
+                  "_recovery_value\\[\\]]"
+              ).val(recovery_values[key]);
+            }
+
+            $(
+              "textarea[name=field" + custom_field_key + "_value\\[\\]]"
+            ).show();
+            $(
+              "textarea[name=field" +
+                custom_field_key +
+                "_recovery_value\\[\\]]"
+            ).show();
+            break;
+        }
+      });
+    },
+    "json"
+  );
+}