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https://github.com/pandorafms/pandorafms.git
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Merge branch 'ent-8247-Integracion-con-Integria-Bug-en-selector-de-status-en-creacion-edicion-de-tickets' into 'develop'
added resolution field in creation and update operations See merge request artica/pandorafms!4534
This commit is contained in:
commit
8ed3042f9a
@ -78,6 +78,10 @@ $integria_types_csv = integria_api_call(null, null, null, null, 'get_types');
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get_array_from_csv_data_pair($integria_types_csv, $integria_types_values);
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get_array_from_csv_data_pair($integria_types_csv, $integria_types_values);
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$integria_resolution_csv = integria_api_call(null, null, null, null, 'get_incidents_resolutions');
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get_array_from_csv_data_pair($integria_resolution_csv, $integria_resolution_values);
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$event_id = (int) get_parameter('from_event');
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$event_id = (int) get_parameter('from_event');
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$incident_id_edit = (int) get_parameter('incident_id');
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$incident_id_edit = (int) get_parameter('incident_id');
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$create_incident = (bool) get_parameter('create_incident', 0);
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$create_incident = (bool) get_parameter('create_incident', 0);
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@ -88,6 +92,7 @@ $incident_owner = get_parameter('owner');
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$incident_type = (int) get_parameter('type');
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$incident_type = (int) get_parameter('type');
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$incident_creator = get_parameter('creator');
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$incident_creator = get_parameter('creator');
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$incident_status = (int) get_parameter('status');
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$incident_status = (int) get_parameter('status');
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$incident_resolution = (int) get_parameter('resolution');
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$incident_title = events_get_field_value_by_event_id($event_id, get_parameter('incident_title'));
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$incident_title = events_get_field_value_by_event_id($event_id, get_parameter('incident_title'));
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$incident_content = events_get_field_value_by_event_id($event_id, get_parameter('incident_content'));
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$incident_content = events_get_field_value_by_event_id($event_id, get_parameter('incident_content'));
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$file_description = get_parameter('file_description');
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$file_description = get_parameter('file_description');
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@ -98,8 +103,13 @@ $incident_content = str_replace(',', ':::', $incident_content);
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// Perform action.
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// Perform action.
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if ($create_incident === true) {
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if ($create_incident === true) {
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// Disregard incident resolution unless status is 'closed'.
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if ($incident_status !== 7) {
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$incident_resolution = 0;
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}
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// Call Integria IMS API method to create an incident.
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// Call Integria IMS API method to create an incident.
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$result_api_call = integria_api_call(null, null, null, null, 'create_incident', [$incident_title, $incident_group_id, $incident_criticity_id, $incident_content, '', $incident_type, '', $incident_owner, '0', $incident_status], false, '', ',');
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$result_api_call = integria_api_call(null, null, null, null, 'create_incident', [$incident_title, $incident_group_id, $incident_criticity_id, $incident_content, '', $incident_type, '', $incident_owner, '0', $incident_status, '', $incident_resolution], false, '', ',');
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if ($userfile !== '' && $result_api_call !== false) {
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if ($userfile !== '' && $result_api_call !== false) {
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integriaims_upload_file('userfile', $result_api_call, $file_description);
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integriaims_upload_file('userfile', $result_api_call, $file_description);
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@ -114,8 +124,13 @@ if ($create_incident === true) {
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__('Could not be created in Integria IMS')
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__('Could not be created in Integria IMS')
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);
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);
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} else if ($update_incident === true) {
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} else if ($update_incident === true) {
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// Disregard incident resolution unless status is 'closed'.
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if ($incident_status !== 7) {
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$incident_resolution = 0;
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}
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// Call Integria IMS API method to update an incident.
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// Call Integria IMS API method to update an incident.
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$result_api_call = integria_api_call(null, null, null, null, 'update_incident', [$incident_id_edit, $incident_title, $incident_content, '', $incident_group_id, $incident_criticity_id, 0, $incident_status, $incident_owner, 0, $incident_type], false, '', ',');
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$result_api_call = integria_api_call(null, null, null, null, 'update_incident', [$incident_id_edit, $incident_title, $incident_content, '', $incident_group_id, $incident_criticity_id, $incident_resolution, $incident_status, $incident_owner, 0, $incident_type], false, '', ',');
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if ($userfile !== '') {
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if ($userfile !== '') {
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integriaims_upload_file('userfile', $incident_id_edit, $file_description);
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integriaims_upload_file('userfile', $incident_id_edit, $file_description);
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@ -161,8 +176,8 @@ $table->style[0] = 'width: 33%; padding-right: 50px; padding-left: 100px;';
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$table->style[1] = 'width: 33%; padding-right: 50px; padding-left: 50px;';
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$table->style[1] = 'width: 33%; padding-right: 50px; padding-left: 50px;';
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$table->style[2] = 'width: 33%; padding-right: 100px; padding-left: 50px;';
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$table->style[2] = 'width: 33%; padding-right: 100px; padding-left: 50px;';
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$table->colspan[0][0] = 2;
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$table->colspan[0][0] = 2;
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$table->colspan[3][0] = 3;
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$table->colspan[4][0] = 3;
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$table->colspan[5][0] = 3;
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$table->colspan[6][0] = 3;
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$help_macros = isset($_GET['from_event']) ? ui_print_help_icon('response_macros', true) : '';
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$help_macros = isset($_GET['from_event']) ? ui_print_help_icon('response_macros', true) : '';
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@ -174,6 +189,7 @@ if ($update) {
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$input_value_criticity = $incident_details[7];
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$input_value_criticity = $incident_details[7];
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$input_value_owner = $incident_details[5];
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$input_value_owner = $incident_details[5];
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$input_value_content = $incident_details[4];
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$input_value_content = $incident_details[4];
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$input_value_resolution = $incident_details[12];
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} else if (isset($_GET['from_event'])) {
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} else if (isset($_GET['from_event'])) {
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$input_value_title = $config['cr_incident_title'];
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$input_value_title = $config['cr_incident_title'];
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$input_value_type = $config['cr_incident_type'];
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$input_value_type = $config['cr_incident_type'];
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@ -182,6 +198,7 @@ if ($update) {
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$input_value_criticity = $config['cr_default_criticity'];
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$input_value_criticity = $config['cr_default_criticity'];
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$input_value_owner = $config['cr_default_owner'];
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$input_value_owner = $config['cr_default_owner'];
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$input_value_content = $config['cr_incident_content'];
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$input_value_content = $config['cr_incident_content'];
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$input_value_resolution = 0;
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} else {
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} else {
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$input_value_title = '';
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$input_value_title = '';
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$input_value_type = '';
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$input_value_type = '';
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@ -190,6 +207,7 @@ if ($update) {
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$input_value_criticity = '';
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$input_value_criticity = '';
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$input_value_owner = '';
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$input_value_owner = '';
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$input_value_content = '';
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$input_value_content = '';
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$input_value_resolution = 0;
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}
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}
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$table->data[0][0] = '<div class="label_select"><p class="input_label">'.__('Title').': '.$help_macros.'</p>';
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$table->data[0][0] = '<div class="label_select"><p class="input_label">'.__('Title').': '.$help_macros.'</p>';
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@ -303,8 +321,26 @@ $table->data[2][2] .= '<div class="label_select_parent">'.html_print_autocomplet
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'w100p'
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'w100p'
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).'</div>';
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).'</div>';
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$table->data[3][0] = '<div class="label_select"><p class="input_label">'.__('Description').': '.$help_macros.'</p>';
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$table->data[3][0] .= '<div class="label_select_parent">'.html_print_textarea(
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$table->data[3][0] = '<div class="label_select"><p class="input_label">'.__('Resolution').': </p>';
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$table->data[3][0] .= '<div class="label_select_parent">'.html_print_select(
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$integria_resolution_values,
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'resolution',
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$input_value_resolution,
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'',
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'',
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1,
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true,
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false,
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true,
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'',
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false,
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'width: 100%;'
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).'</div>';
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$table->data[4][0] = '<div class="label_select"><p class="input_label">'.__('Description').': '.$help_macros.'</p>';
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$table->data[4][0] .= '<div class="label_select_parent">'.html_print_textarea(
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'incident_content',
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'incident_content',
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3,
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3,
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20,
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20,
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@ -313,10 +349,10 @@ $table->data[3][0] .= '<div class="label_select_parent">'.html_print_textarea(
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true
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true
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).'</div>';
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).'</div>';
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$table->data[4][0] = '<div class="label_select"><p class="input_label">'.__('File name').':</p>';
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$table->data[5][0] = '<div class="label_select"><p class="input_label">'.__('File name').':</p>';
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$table->data[4][0] .= html_print_input_file('userfile', true);
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$table->data[5][0] .= html_print_input_file('userfile', true);
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$table->data[5][0] = '<div class="label_select"><p class="input_label">'.__('Attachment description').':</p>';
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$table->data[6][0] = '<div class="label_select"><p class="input_label">'.__('Attachment description').':</p>';
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$table->data[5][0] .= html_print_textarea(
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$table->data[6][0] .= html_print_textarea(
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'file_description',
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'file_description',
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3,
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3,
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20,
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20,
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@ -345,3 +381,32 @@ if ($update) {
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}
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}
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echo '</div>';
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echo '</div>';
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?>
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<script type="text/javascript">
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$(document).ready(function () {
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$('#add_alert_table-3').hide();
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var input_value_status =
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<?php
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$status_value = ($input_value_status === '') ? 0 : $input_value_status;
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echo $status_value;
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?>
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;
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if (input_value_status === 7) {
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$('#add_alert_table-3').show();
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} else {
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$('#add_alert_table-3').hide();
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}
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$('#status').on('change', function() {
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if ($(this).val() === '7') {
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$('#add_alert_table-3').show();
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} else {
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$('#add_alert_table-3').hide();
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}
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});
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});
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</script>
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