diff --git a/pandora_console/godmode/setup/setup_integria.php b/pandora_console/godmode/setup/setup_integria.php
index 7c6c3c6f47..4139487077 100644
--- a/pandora_console/godmode/setup/setup_integria.php
+++ b/pandora_console/godmode/setup/setup_integria.php
@@ -49,7 +49,7 @@ if (is_ajax()) {
 
 $has_connection = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_login', []);
 
-if ($has_connection === false) {
+if ($has_connection === false && $config['integria_enabled']) {
     ui_print_error_message(__('Integria IMS API is not reachable'));
 }
 
@@ -86,12 +86,10 @@ if (get_parameter('update_config', 0) == 1) {
                 'talert_commands',
                 [
                     'name'                => io_safe_input('Integria IMS Ticket'),
-                    'command'             => io_safe_input('perl /usr/share/pandora_server/util/integria_rticket.pl -p '.$config['integria_hostname'].'/integria/include/api.php -u '.$config['integria_api_pass'].','.$config['integria_user'].','.$config['integria_pass'].' -create_ticket -name "_field1_" -desc "_field2_" -group _field3_ -priority _field4_ -owner _field5_ -type _field6_'),
+                    'command'             => io_safe_input('Internal type'),
                     'internal'            => 1,
                     'description'         => io_safe_input('Create an incident in Integria IMS'),
-                    'fields_descriptions' => '["'.io_safe_input('Ticket title').'","'.io_safe_input('Ticket description').'","'.io_safe_input('Ticket group ID').'","'.io_safe_input('Ticket priority').'","'.io_safe_input('Ticket owner').'","'.io_safe_input('Ticket type').'"]',
-                    'fields_values'       => '["'.io_safe_input($config['incident_title']).'", "'.io_safe_input($config['incident_content']).'", "'.io_safe_input($config['default_group']).'", "'.io_safe_input($config['default_criticity']).'", "'.io_safe_input($config['default_owner']).'", "'.io_safe_input($config['incident_type']).'"]',
-                    'fields_hidden'       => '["","","","","","","","","",""]',
+                    'fields_descriptions' => '["'.io_safe_input('Ticket title').'","'.io_safe_input('Ticket group ID').'","'.io_safe_input('Ticket priority').'","'.io_safe_input('Ticket owner').'","'.io_safe_input('Ticket type').'","'.io_safe_input('Ticket status').'","'.io_safe_input('Ticket description').'"]',
                 ]
             );
 
@@ -99,44 +97,42 @@ if (get_parameter('update_config', 0) == 1) {
             $action_values = [
                 'field1'           => io_safe_input($config['incident_title']),
                 'field1_recovery'  => io_safe_input($config['incident_title']),
-                'field2'           => io_safe_input($config['incident_content']),
-                'field2_recovery'  => io_safe_input($config['incident_content']),
-                'field3'           => io_safe_input($config['default_group']),
-                'field3_recovery'  => io_safe_input($config['default_group']),
-                'field4'           => io_safe_input($config['default_criticity']),
-                'field4_recovery'  => io_safe_input($config['default_criticity']),
-                'field5'           => io_safe_input($config['default_owner']),
-                'field5_recovery'  => io_safe_input($config['default_owner']),
+                'field2'           => io_safe_input($config['default_group']),
+                'field2_recovery'  => io_safe_input($config['default_group']),
+                'field3'           => io_safe_input($config['default_criticity']),
+                'field3_recovery'  => io_safe_input($config['default_criticity']),
+                'field4'           => io_safe_input($config['default_owner']),
+                'field4_recovery'  => io_safe_input($config['default_owner']),
+                'field5'           => io_safe_input($config['incident_type']),
+                'field5_recovery'  => io_safe_input($config['incident_type']),
+                'field6'           => io_safe_input($config['incident_status']),
+                'field6_recovery'  => io_safe_input($config['incident_status']),
+                'field7'           => io_safe_input($config['incident_content']),
+                'field7_recovery'  => io_safe_input($config['incident_content']),
                 'id_group'         => 0,
                 'action_threshold' => 0,
             ];
 
             alerts_create_alert_action(io_safe_input('Create Integria IMS ticket'), $id_command_inserted, $action_values);
         } else {
-            // Update 'Integria IMS Ticket' command setup when setup data is updated, user enables IntegriaIMS integration and it does exist in database.
-            db_process_sql_update(
-                'talert_commands',
-                [
-                    'command'       => io_safe_input('perl /usr/share/pandora_server/util/integria_rticket.pl -p '.$config['integria_hostname'].'/integria/include/api.php -u '.$config['integria_api_pass'].','.$config['integria_user'].','.$config['integria_pass'].' -create_ticket -name "_field1_" -desc "_field2_" -group _field3_ -priority _field4_ -owner _field5_ -type _field6_'),
-                    'fields_values' => '["'.io_safe_input($config['incident_title']).'", "'.io_safe_input($config['incident_content']).'", "'.io_safe_input($config['default_group']).'", "'.io_safe_input($config['default_criticity']).'", "'.io_safe_input($config['default_owner']).'", "'.io_safe_input($config['incident_type']).'"]',
-                ],
-                ['name' => io_safe_input('Integria IMS Ticket')]
-            );
-
             // Update 'Create Integria IMS Ticket' action when setup data is updated, user enables IntegriaIMS integration and command does exist in database.
             db_process_sql_update(
                 'talert_actions',
                 [
                     'field1'          => io_safe_input($config['incident_title']),
                     'field1_recovery' => io_safe_input($config['incident_title']),
-                    'field2'          => io_safe_input($config['incident_content']),
-                    'field2_recovery' => io_safe_input($config['incident_content']),
-                    'field3'          => io_safe_input($config['default_group']),
-                    'field3_recovery' => io_safe_input($config['default_group']),
-                    'field4'          => io_safe_input($config['default_criticity']),
-                    'field4_recovery' => io_safe_input($config['default_criticity']),
-                    'field5'          => io_safe_input($config['default_owner']),
-                    'field5_recovery' => io_safe_input($config['default_owner']),
+                    'field2'          => io_safe_input($config['default_group']),
+                    'field2_recovery' => io_safe_input($config['default_group']),
+                    'field3'          => io_safe_input($config['default_criticity']),
+                    'field3_recovery' => io_safe_input($config['default_criticity']),
+                    'field4'          => io_safe_input($config['default_owner']),
+                    'field4_recovery' => io_safe_input($config['default_owner']),
+                    'field5'          => io_safe_input($config['incident_type']),
+                    'field5_recovery' => io_safe_input($config['incident_type']),
+                    'field6'          => io_safe_input($config['incident_status']),
+                    'field6_recovery' => io_safe_input($config['incident_status']),
+                    'field7'          => io_safe_input($config['incident_content']),
+                    'field7_recovery' => io_safe_input($config['incident_content']),
                 ],
                 ['name' => io_safe_input('Create Integria IMS ticket')]
             );
@@ -324,17 +320,6 @@ $row['control'] = html_print_select(
 );
 $table_cr_settings->data['custom_response_def_criticity'] = $row;
 
-// Custom response default creator.
-$row = [];
-$row['name'] = __('Creator');
-$row['control'] = html_print_autocomplete_users_from_integria(
-    'default_creator',
-    $config['default_creator'],
-    true
-);
-
-$table_cr_settings->data['custom_response_def_creator'] = $row;
-
 // Custom response default owner.
 $row = [];
 $row['name'] = __('Owner');
diff --git a/pandora_console/include/functions_html.php b/pandora_console/include/functions_html.php
index 598c341fca..ab3aad9c7a 100644
--- a/pandora_console/include/functions_html.php
+++ b/pandora_console/include/functions_html.php
@@ -3426,11 +3426,7 @@ function html_print_autocomplete_users_from_integria(
     );
     html_print_input_hidden($name.'_hidden', $id_agent_module);
 
-    if ($disable === true) {
-        ui_print_help_tip(__('This value cannot be updated.'), false);
-    } else {
-        ui_print_help_tip(__('Type at least two characters to search the user.'), false);
-    }
+    ui_print_help_tip(__('Type at least two characters to search the user.'), false);
 
     $javascript_ajax_page = ui_get_full_url('ajax.php', false, false, false, false);
     ?>
diff --git a/pandora_console/operation/incidents/configure_integriaims_incident.php b/pandora_console/operation/incidents/configure_integriaims_incident.php
index 457a280a08..e837b9753f 100644
--- a/pandora_console/operation/incidents/configure_integriaims_incident.php
+++ b/pandora_console/operation/incidents/configure_integriaims_incident.php
@@ -102,22 +102,6 @@ $incident_content = events_get_field_value_by_event_id($event_id, get_parameter(
 $incident_title = str_replace(',', ':::', $incident_title);
 $incident_content = str_replace(',', ':::', $incident_content);
 
-// If incident id is specified, retrieve incident values from api to populate combos with such values.
-if ($update) {
-    // Call Integria IMS API method to get details of an incident given its id.
-    $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_incident_details', [$incident_id_edit]);
-
-    // API call does not return indexes, therefore future modifications of API function in Integria IMS may lead to inconsistencies when accessing resulting array in this file.
-    $incident_details_separator = explode(',', $result_api_call);
-
-    $incident_details = array_map(
-        function ($item) {
-            return str_replace(':::', ',', $item);
-        },
-        $incident_details_separator
-    );
-}
-
 // Perform action.
 if ($create_incident === true) {
     // Call Integria IMS API method to create an incident.
@@ -145,6 +129,22 @@ if ($create_incident === true) {
     );
 }
 
+// If incident id is specified, retrieve incident values from api to populate combos with such values.
+if ($update) {
+    // Call Integria IMS API method to get details of an incident given its id.
+    $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'get_incident_details', [$incident_id_edit]);
+
+    // API call does not return indexes, therefore future modifications of API function in Integria IMS may lead to inconsistencies when accessing resulting array in this file.
+    $incident_details_separator = explode(',', $result_api_call);
+
+    $incident_details = array_map(
+        function ($item) {
+            return str_replace(':::', ',', $item);
+        },
+        $incident_details_separator
+    );
+}
+
 // Main table.
 $table = new stdClass();
 $table->width = '100%';
@@ -228,14 +228,18 @@ $table->data[1][1] .= '<div class="label_select_parent">'.html_print_select(
 ).'</div>';
 
 $table->data[2][1] = '<div class="label_select"><p class="input_label">'.__('Creator').': </p>';
-$table->data[2][1] .= '<div class="label_select_parent">'.html_print_autocomplete_users_from_integria(
+$table->data[2][1] .= '<div class="label_select_parent">'.html_print_input_text(
     'creator',
-    $update ? $incident_details[10] : $config['default_creator'],
-    true,
+    $config['integria_user'],
+    '',
     '30',
-    $update,
-    true
-).'</div>';
+    100,
+    false,
+    true,
+    false,
+    '',
+    'w100p'
+).ui_print_help_tip(__('This field corresponds to the Integria IMS user specified in Integria IMS setup'), true).'</div>';
 
 $table->data[1][2] = '<div class="label_select"><p class="input_label">'.__('Criticity').': </p>';
 $table->data[1][2] .= '<div class="label_select_parent">'.html_print_select(
diff --git a/pandora_console/operation/incidents/dashboard_detail_integriaims_incident.php b/pandora_console/operation/incidents/dashboard_detail_integriaims_incident.php
index b2dff81224..8d9b908c3a 100644
--- a/pandora_console/operation/incidents/dashboard_detail_integriaims_incident.php
+++ b/pandora_console/operation/incidents/dashboard_detail_integriaims_incident.php
@@ -167,6 +167,8 @@ if (check_acl($config['id_user'], 0, 'IW')) {
                 __('File successfully added'),
                 __('File could not be added')
             );
+        } else {
+            ui_print_error_message(__('File has an invalid extension'));
         }
     }
 
@@ -258,8 +260,13 @@ if (check_acl($config['id_user'], 0, 'IW')) {
 
     $table_files_section->data[2][0] .= '<div style="width: 100%; text-align:right;">'.html_print_submit_button(__('Upload'), 'accion', false, 'class="sub wand"', true).'</div>';
 
-    $upload_file_form = '<div><form method="post" id="file_control" enctype="multipart/form-data">'.'<h4>'.__('Add attachment').'</h4>'.html_print_table($table_files_section, true).html_print_input_hidden('upload_file', 1, true).'<h4>'.__('Attached files').'</h4>'.html_print_table($table_files, true).'</form></div>';
+    $upload_file_form = '<div>';
 
+    if (check_acl($config['id_user'], 0, 'IW')) {
+        $upload_file_form .= '<form method="post" id="file_control" enctype="multipart/form-data">'.'<h4>'.__('Add attachment').'</h4>'.html_print_table($table_files_section, true).html_print_input_hidden('upload_file', 1, true);
+    }
+
+    $upload_file_form .= '<h4>'.__('Attached files').'</h4>'.html_print_table($table_files, true).'</form></div>';
 
     // Incident comments management.
     $upload_comment = get_parameter('upload_comment');
@@ -290,21 +297,27 @@ if (check_acl($config['id_user'], 0, 'IW')) {
 
     $table_comments->data = [];
 
+    $comment_disabled = ($array_get_incidents[6] == 7);
+
+    if ($comment_disabled === true) {
+        $attribute = 'disabled=disabled';
+    }
+
     $table_comments_section->data[0][0] = '<div class="label_select"><p class="input_label">'.__('Description').':</p>';
     $table_comments_section->data[0][0] .= html_print_textarea(
         'comment_description',
         3,
         20,
         '',
-        '',
+        $attribute,
         true
     );
 
-    $table_comments_section->data[1][1] .= '<div style="width: 100%; text-align:right;">'.html_print_submit_button(__('Add'), 'accion', false, 'class="sub wand"', true).'</div>';
+    $table_comments_section->data[1][1] .= '<div style="width: 100%; text-align:right;">'.html_print_submit_button(__('Add'), 'accion', $comment_disabled, 'class="sub wand"', true).'</div>';
 
-    // Upload comment.
-    if ($upload_comment) {
-        $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'create_workunit', [$incident_id, $comment_description, '0.00', 'no', 'no', '0']);
+    // Upload comment. If ticket is closed, this action cannot be performed.
+    if ($upload_comment && $array_get_incidents[6] != 7) {
+        $result_api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], 'create_workunit', [$incident_id, $comment_description, '0.00', 0, 1, '0']);
 
         // API method returns id of new comment if success.
         $comment_added = ($result_api_call >= '0') ? true : false;
@@ -330,18 +343,24 @@ if (check_acl($config['id_user'], 0, 'IW')) {
         }
     }
 
-    $upload_comment_form = '';
+    $comment_table = '';
 
     if (!empty($comments)) {
         foreach ($comments as $key => $value) {
-            $upload_comment_form .= '<div class="comment_title">'.$value[3].'<span>&nbspsaid&nbsp</span>'.$value[1].'<span style="float: right;">'.$value[2].'&nbspHours</span></div>';
-            $upload_comment_form .= '<div class="comment_body">'.$value[4].'</div>';
+            $comment_table .= '<div class="comment_title">'.$value[3].'<span>&nbspsaid&nbsp</span>'.$value[1].'<span style="float: right;">'.$value[2].'&nbspHours</span></div>';
+            $comment_table .= '<div class="comment_body">'.$value[4].'</div>';
         }
     } else {
-        $upload_comment_form = __('No comments found');
+        $comment_table = __('No comments found');
     }
 
-    $upload_comment_form = '<div><form method="post" id="comment_form" enctype="multipart/form-data"><h4>'.__('Add comment').'</h4>'.html_print_table($table_comments_section, true).html_print_input_hidden('upload_comment', 1, true).'</form>'.'<h4>'.__('Comments').'</h4>'.$upload_comment_form.'</div>';
+    $upload_comment_form = '<div>';
+
+    if (check_acl($config['id_user'], 0, 'IW')) {
+        $upload_comment_form .= '<form method="post" id="comment_form" enctype="multipart/form-data"><h4>'.__('Add comment').'</h4>'.html_print_table($table_comments_section, true).html_print_input_hidden('upload_comment', 1, true).'</form>';
+    }
+
+    $upload_comment_form .= '<h4>'.__('Comments').'</h4>'.$comment_table.'</div>';
 }
 
 
@@ -420,33 +439,31 @@ $description_box = '<div class="integria_details_description">'.html_print_texta
 ).'</div>';
 ui_toggle($description_box, __('Description'), '', '', false);
 
-if (check_acl($config['id_user'], 0, 'IW')) {
-    echo '<div class="ui_toggle">';
-    ui_toggle(
-        $upload_file_form,
-        __('Attached files'),
-        '',
-        '',
-        true,
-        false,
-        'white_box white_box_opened',
-        'no-border flex'
-    );
-    echo '</div>';
+echo '<div class="ui_toggle">';
+ui_toggle(
+    $upload_file_form,
+    __('Attached files'),
+    '',
+    '',
+    true,
+    false,
+    'white_box white_box_opened',
+    'no-border flex'
+);
+echo '</div>';
 
-    echo '<div class="ui_toggle">';
-    ui_toggle(
-        $upload_comment_form,
-        __('Comments'),
-        '',
-        '',
-        true,
-        false,
-        'white_box white_box_opened',
-        'no-border flex'
-    );
-    echo '</div>';
-}
+echo '<div class="ui_toggle">';
+ui_toggle(
+    $upload_comment_form,
+    __('Comments'),
+    '',
+    '',
+    true,
+    false,
+    'white_box white_box_opened',
+    'no-border flex'
+);
+echo '</div>';
 
 ?>
 <script type="text/javascript">
diff --git a/pandora_server/lib/PandoraFMS/Core.pm b/pandora_server/lib/PandoraFMS/Core.pm
index 667cd7c909..40c7e39518 100644
--- a/pandora_server/lib/PandoraFMS/Core.pm
+++ b/pandora_server/lib/PandoraFMS/Core.pm
@@ -1137,7 +1137,9 @@ sub pandora_execute_action ($$$$$$$$$;$) {
 		load_module_macros ($module->{'module_macros'}, \%macros);
 	}
 	
-	# User defined alerts
+
+	#logger($pa_config, "Clean name ".$clean_name, 10);
+	# User defined alert
 	if ($action->{'internal'} == 0) {
 		$macros{_field1_} = subst_alert_macros ($field1, \%macros, $pa_config, $dbh, $agent, $module);
 		$macros{_field2_} = subst_alert_macros ($field2, \%macros, $pa_config, $dbh, $agent, $module);
@@ -1442,55 +1444,70 @@ sub pandora_execute_action ($$$$$$$$$;$) {
 	
 	# Integria IMS Ticket
 	} elsif ($clean_name eq "Integria IMS Ticket") {
+		my $config_api_path = pandora_get_tconfig_token ($dbh, 'integria_hostname', '');
+		my $config_api_pass = pandora_get_tconfig_token ($dbh, 'integria_api_pass', '');
+		my $config_integria_user = pandora_get_tconfig_token ($dbh, 'integria_user', '');
+		my $config_integria_user_pass = pandora_get_tconfig_token ($dbh, 'integria_pass', '');
 		$field1 = subst_alert_macros ($field1, \%macros, $pa_config, $dbh, $agent, $module);
+		$field2 = subst_alert_macros ($field2, \%macros, $pa_config, $dbh, $agent, $module);
 		$field3 = subst_alert_macros ($field3, \%macros, $pa_config, $dbh, $agent, $module);
+		$field4 = subst_alert_macros ($field4, \%macros, $pa_config, $dbh, $agent, $module);
 		$field5 = subst_alert_macros ($field5, \%macros, $pa_config, $dbh, $agent, $module);
+		$field6 = subst_alert_macros ($field6, \%macros, $pa_config, $dbh, $agent, $module);
 		$field7 = subst_alert_macros ($field7, \%macros, $pa_config, $dbh, $agent, $module);
-		$field8 = subst_alert_macros ($field8, \%macros, $pa_config, $dbh, $agent, $module);
-		$field9 = subst_alert_macros ($field9, \%macros, $pa_config, $dbh, $agent, $module);
-		$field10 = subst_alert_macros ($field10, \%macros, $pa_config, $dbh, $agent, $module);
-		
+
 		# Field 1 (Integria IMS API path)
-		my $api_path = $field1;
+		my $api_path = $config_api_path . "/integria/include/api.php";
 		
 		# Field 2 (Integria IMS API pass)
-		my $api_pass = $field2;
+		my $api_pass = $config_api_pass;
 		
 		# Field 3 (Integria IMS user)
-		my $integria_user = $field3;
+		my $integria_user = $config_integria_user;
 		
 		# Field 4 (Integria IMS user password)
-		my $integria_user_pass = $field4;
+		my $integria_user_pass = $config_integria_user_pass;
 		
-		# Field 5 (Ticket name)
-		my $ticket_name = $field5;
+		# Field 1 (Ticket name)
+		my $ticket_name = safe_output($field1);
 		if ($ticket_name eq "") {
 			$ticket_name = $pa_config->{'rb_product_name'} . " alert action created by API";
 		}
 		
-		# Field 6 (Ticket group ID)
-		my $ticket_group_id = $field6;
+		# Field 2 (Ticket group ID)
+		my $ticket_group_id = $field2;
 		if ($ticket_group_id eq '') {
 			$ticket_group_id = 0;
 		}
 		
-		# Field 7 (Ticket priority);
-		my $ticket_priority = $field7;
-		if ($ticket_priority eq '') {
-			$ticket_priority = 0;
+		# Field 3 (Ticket priority);
+		my $ticket_priority = $field3;
+		if ($ticket_priority eq '0') {
+			$ticket_priority = 1;
+		}
+
+		# Field 4 (Ticket owner)
+		my $ticket_owner = $field4;
+		if ($ticket_owner eq '') {
+			$ticket_owner = 'admin';
 		}
 		
-		# Field 8 (Ticket email)
-		my $ticket_email = $field8;
-		
-		# Field 9 (Ticket owner)
-		my $ticket_owner = $field9;
-		
-		# Field 10 (Ticket description);
-		my $ticket_description = $field10;
+		# Field 5 (Ticket type)
+		my $ticket_type = $field5;
+		if ($ticket_type eq '') {
+			$ticket_type = 0;
+		}
 
-		pandora_create_integria_ticket($pa_config, $api_path, $api_pass, $integria_user, $integria_user_pass, $ticket_name, $ticket_group_id, $ticket_priority, $ticket_email, $ticket_owner, $ticket_description);
+		# Field 6 (Ticket status)
+		my $ticket_status = $field6;
+		if ($ticket_status eq '0') {
+			$ticket_status = 1;
+		}
 
+		# Field 7 (Ticket description);
+		my $ticket_description = $field7;
+
+		pandora_create_integria_ticket($pa_config, $api_path, $api_pass, $integria_user, $integria_user_pass, $ticket_name, $ticket_group_id, $ticket_priority, $ticket_owner, $ticket_type, $ticket_status, $ticket_description);
 
 	# Generate notification
 	} elsif ($clean_name eq "Generate Notification") {
@@ -5849,55 +5866,21 @@ sub pandora_edit_custom_graph ($$$$$$$$$$$) {
 }
 
 sub pandora_create_integria_ticket ($$$$$$$$$$$) {
-	my ($pa_config,$api_path,$api_pass,$integria_user,$user_pass,$ticket_name,$group_id,$ticket_priority,$ticket_email,$ticket_owner,$ticket_description) = @_;
-	
+	my ($pa_config,$api_path,$api_pass,$integria_user,$user_pass,$ticket_name,$ticket_group_id,$ticket_priority,$ticket_owner,$ticket_type,$ticket_status,$ticket_description) = @_;
+
 	my $data_ticket;
 	my $call_api;
 
-	if ($api_path eq "") {
-		return 0;
-	}
-	if ($user_pass eq "") {
-		return 0;
-	}
-	if ($integria_user eq "") {
-		$integria_user = "admin";
-	}
-	if ($ticket_name eq "") {
-		$ticket_name = "Ticket created by " . $pa_config->{'rb_product_name'};
-	}
-	if ($group_id eq "") {
-		$group_id = 1;
-	}
-	if ($ticket_priority eq "") {
-		$ticket_priority = 1;
-	}
-	if ($ticket_owner eq "") {
-		$ticket_owner = "admin";
-	}
-	
-	#~ $data_ticket = $ticket_name .
-		#~ "|;|" . $group_id .
-		#~ "|;|" . $ticket_priority .
-		#~ "|;|" . $ticket_description .
-		#~ "|;|" . #Id inventory
-		#~ "|;|" . #Id incident type
-		#~ "|;|" . $ticket_email .
-		#~ "|;|" . $ticket_owner .
-		#~ "|;|" . #Father ticket id
-		#~ "|;|" . #Status
-		#~ "|;|" . #Extra info
-		#~ "|;|";  #Resolution
 	$data_ticket = $ticket_name .
-		"|;|" . $group_id .
+		"|;|" . $ticket_group_id .
 		"|;|" . $ticket_priority .
 		"|;|" . $ticket_description .
 		"|;|" . 
-		"|;|" . 
-		"|;|" . $ticket_email .
+		"|;|" . $ticket_type .
+		"|;|" .
 		"|;|" . $ticket_owner .
 		"|;|" . 
-		"|;|" . '1' .
+		"|;|" . $ticket_status .
 		"|;|" . 
 		"|;|";
 		
@@ -5908,9 +5891,9 @@ sub pandora_create_integria_ticket ($$$$$$$$$$$) {
 		'op=create_incident&' .
 		'params=' . $data_ticket .'&' .
 		'token=|;|';
-	logger($pa_config, "Integria ticket call:" . $call_api . "", 3);
+
 	my $content = get($call_api);
-	logger($pa_config, "Integria ticket res:" . $content . "", 3);
+
 	if (is_numeric($content) && $content ne "-1") {
 		return $content;
 	}