';
-$table_files_section->data[0][0] .= html_print_input_file('userfile', true);
-$table_files_section->data[1][0] = '
'.__('Attachment description').':
';
-$table_files_section->data[1][0] .= html_print_textarea(
- 'file_description',
- 3,
- 20,
- '',
- '',
- true
-);
-
-$table_files_section->data[2][0] .= '
'.html_print_submit_button(__('Upload'), 'accion', false, ['icon' => 'wand', 'mode' => 'mini secondary'], true).'
';
-
-$upload_file_form = '
';
-
-$upload_file_form .= '
';
-
-// Incident comments management.
-$upload_comment = get_parameter('upload_comment');
-$comment_description = get_parameter('comment_description');
-
-// Comments section table.
-$table_comments_section = new stdClass();
-$table_comments_section->width = '100%';
-$table_comments_section->id = 'files_section_table';
-$table_comments_section->class = 'databox filters';
-$table_comments_section->head = [];
-
-$table_comments_section->data = [];
-$table_comments_section->size = [];
-
-// Comments list table.
-$table_comments = new stdClass();
-$table_comments->width = '100%';
-$table_comments->class = 'info_table';
-$table_comments->head = [];
-
-$table_comments->head[0] = __('Filename');
-$table_comments->head[1] = __('Timestamp');
-$table_comments->head[2] = __('Description');
-$table_comments->head[3] = __('User');
-$table_comments->head[4] = __('Size');
-$table_comments->head[5] = __('Delete');
-
-$table_comments->data = [];
-
-$comment_disabled = ($array_get_incidents[6] == 7);
-
-if ($comment_disabled === true) {
- $attribute = 'disabled=disabled';
-}
-
-$table_comments_section->data[0][0] = '
'.__('Description').':
';
-$table_comments_section->data[0][0] .= html_print_textarea(
- 'comment_description',
- 3,
- 20,
- '',
- $attribute,
- true
-);
-
-$table_comments_section->data[1][1] .= '
'.html_print_submit_button(__('Add'), 'accion', $comment_disabled, ['icon' => 'wand', 'mode' => 'mini secondary'], true).'
';
-
-// Upload comment. If ticket is closed, this action cannot be performed.
-if ($upload_comment && $array_get_incidents[6] != 7) {
- $result_api_call = integria_api_call(null, null, null, null, 'create_workunit', [$incident_id, $comment_description, '0.00', 0, 1, '0'], false, '', '|;|');
-
- // API method returns id of new comment if success.
- $comment_added = ($result_api_call >= '0') ? true : false;
-
- ui_print_result_message(
- $comment_added,
- __('Comment successfully added'),
- __('Comment could not be added')
- );
-}
-
-// Retrieve comments belonging to incident and create comments table.
-$result_api_call = integria_api_call(null, null, null, null, 'get_incident_workunits', [$incident_id]);
-
-if ($result_api_call != false && strlen($result_api_call) > 0) {
- $comments = [];
- $csv_array = explode("\n", $result_api_call);
-
- foreach ($csv_array as $csv_line) {
- if (!empty($csv_line)) {
- $comments[] = explode(',', $csv_line);
- }
- }
-}
-
-$comment_table = '';
-
-if (!empty($comments)) {
- foreach ($comments as $key => $value) {
- $comment_table .= '';
- $comment_table .= '
'.$value[4].'
';
- }
-} else {
- $comment_table = __('No comments found');
-}
-
-$upload_comment_form = '
';
-
-$upload_comment_form .= '';
-
-
-$upload_comment_form .= '
'.__('Comments').'
'.$comment_table.'';
-
-// Details box.
-$details_box = '
';
-$details_box .= '
-
'.__('Status').'
-
'.__('Resolution').'
-
'.__('Group').'
-
'.__('Priority').'
-
'.__('Type').'
';
-$details_box .= '
-
'.html_print_image('images/heart.png', true, ['class' => 'invert_filter']).'
-
'.html_print_image('images/builder@svg.svg', true, ['class' => 'invert_filter']).'
-
'.html_print_image('images/user_green.png', true, ['class' => 'invert_filter']).'
-
'.ui_print_integria_incident_priority($priority, $priority_text).'
-
'.html_print_image('images/incidents.png', true, ['class' => 'invert_filter']).'
';
-$details_box .= '
-
'.$status_text.'
-
'.$resolution_text.'
-
'.$group_text.'
-
'.$priority_text.'
-
'.$type_text.'
';
-$details_box .= '
';
-
-
-// People box.
-$people_box = '
';
-$people_box .= '
-
'.html_print_image('images/header_user_green.png', true, ['width' => '21']).'
-
'.html_print_image('images/header_user_green.png', true, ['width' => '21']).'
-
'.html_print_image('images/header_user_green.png', true, ['width' => '21']).'
';
-$people_box .= '
-
'.__('Created by').':
-
'.__('Owned by').':
-
'.__('Closed by').':
';
-$people_box .= '
-
'.$creator.'
-
'.$owner.'
-
'.$closed_by.'
';
-$people_box .= '
';
-
-
-// Dates box.
-$dates_box = '
';
-$dates_box .= '
-
'.html_print_image('images/tick.png', true, ['class' => 'invert_filter']).'
-
'.html_print_image('images/update.png', true, ['width' => '21', 'class' => 'invert_filter']).'
-
'.html_print_image('images/mul.png', true, ['class' => 'invert_filter']).'
';
-$dates_box .= '
-
'.__('Created at').':
-
'.__('Updated at').':
-
'.__('Closed at').':
';
-$dates_box .= '
-
'.$created_at.'
-
'.$updated_at.'
-
'.$closed_at.'
';
-$dates_box .= '
';
-
-
-// Show details, people and dates.
-echo '
';
- ui_toggle($details_box, __('Details'), '', 'details_box', false, false, '', 'integria_details_content white-box-content', 'integria_details_shadow box-flat white_table_graph');
- ui_toggle($people_box, __('People'), '', 'people_box', false, false, '', 'integria_details_content white-box-content', 'integria_details_shadow box-flat white_table_graph');
- ui_toggle($dates_box, __('Dates'), '', 'dates_box', false, false, '', 'integria_details_content white-box-content', 'integria_details_shadow box-flat white_table_graph');
-echo '
';
-
- // Show description.
-$description_box = '
'.html_print_textarea(
- 'integria_details_description',
- 3,
- 0,
- $description,
- 'disabled="disabled"',
- true
-).'
';
-ui_toggle($description_box, __('Description'), '', '', false);
-
-echo '
';
-ui_toggle(
- $upload_file_form,
- __('Attached files'),
- '',
- '',
- true,
- false,
- 'white-box-content',
- 'w98p'
-);
-echo '
';
-
-echo '
';
-ui_toggle(
- $upload_comment_form,
- __('Comments'),
- '',
- '',
- true,
- false,
- 'white-box-content',
- 'w98p'
-);
-echo '
';
-
-?>
-
\ No newline at end of file
diff --git a/pandora_console/operation/incidents/incident_statistics.php b/pandora_console/operation/incidents/incident_statistics.php
deleted file mode 100755
index a2b3e3cf92..0000000000
--- a/pandora_console/operation/incidents/incident_statistics.php
+++ /dev/null
@@ -1,60 +0,0 @@
- '',
- 'label' => __('Issues'),
- ],
- [
- 'link' => '',
- 'label' => __('Statistics'),
- ],
- ]
-);
-
-if (!$config['integria_enabled']) {
- ui_print_error_message(__('In order to access ticket management system, integration with Integria IMS must be enabled and properly configured'));
- exit;
-}
-
-echo '
';
-echo '
- '.__('Incidents by status').'';
-echo graph_incidents_status();
-
-echo ' | '.__('Incidents by priority').'';
-echo grafico_incidente_prioridad();
-
-echo ' |
'.__('Incidents by group').'';
-echo graphic_incident_group();
-
-echo ' | '.__('Incidents by user').'';
-echo graphic_incident_user();
-
-echo ' |
';
-echo '
';
diff --git a/pandora_console/operation/incidents/integriaims_export_csv.php b/pandora_console/operation/incidents/integriaims_export_csv.php
deleted file mode 100644
index 08665db8ad..0000000000
--- a/pandora_console/operation/incidents/integriaims_export_csv.php
+++ /dev/null
@@ -1,124 +0,0 @@
- $value) {
- // Status.
- if ($tickets_csv_array[$key][6] == 0) {
- $tickets_csv_array[$key][6] = 'None';
- } else {
- $tickets_csv_array[$key][6] = $status_incident[$tickets_csv_array[$key][6]];
- }
-
- // Priority.
- $tickets_csv_array[$key][7] = $priority_incident[$tickets_csv_array[$key][7]];
-
- // Group.
- $tickets_csv_array[$key][8] = $group_incident[$tickets_csv_array[$key][8]];
-
- // Resolution.
- if ($tickets_csv_array[$key][12] == 0) {
- $tickets_csv_array[$key][12] = 'None';
- } else {
- $tickets_csv_array[$key][12] = $resolution_incident[$tickets_csv_array[$key][12]];
- }
-
- $tickets_csv_array_filter[$key] = [
- 'id_incidencia' => $tickets_csv_array[$key][0],
- 'titulo' => $tickets_csv_array[$key][3],
- 'id_grupo' => $tickets_csv_array[$key][8],
- 'estado' => $tickets_csv_array[$key][6],
- 'resolution' => $tickets_csv_array[$key][12],
- 'prioridad' => $tickets_csv_array[$key][7],
- 'actualizacion' => $tickets_csv_array[$key][9],
- 'inicio' => $tickets_csv_array[$key][1],
- 'id_creator' => $tickets_csv_array[$key][10],
- 'owner' => $tickets_csv_array[$key][5],
- ];
-}
-
-// Header for CSV file.
-$header = [
- __('ID Ticket'),
- __('Title'),
- __('Group/Company'),
- __('Status'),
- __('Resolution'),
- __('Priority'),
- __('Updated'),
- __('Started'),
- __('Creator'),
- __('Owner'),
-];
-
-$header_csv = '';
-foreach ($header as $key => $value) {
- $header_csv .= $value.',';
-}
-
-$header_csv = io_safe_output($header_csv).PHP_EOL;
-
-
-// Join header and content.
-$tickets_csv = '';
-foreach ($tickets_csv_array_filter as $key => $value) {
- $tickets_csv .= implode(',', $tickets_csv_array_filter[$key]).PHP_EOL;
-}
-
-$tickets_csv = $header_csv.$tickets_csv;
-
-
-// Create csv file.
-$filename = 'tickets_export-'.date('Ymd').'-'.date('His').'.csv';
-
-ob_clean();
-
-// Set cookie for download control.
-setDownloadCookieToken();
-
-header('Content-Type: text/csv; charset=utf-8');
-header('Content-Disposition: attachment; filename='.$filename);
-
-// BOM.
-echo pack('C*', 0xEF, 0xBB, 0xBF);
-
-// CSV file.
-echo io_safe_output($tickets_csv);
diff --git a/pandora_console/operation/incidents/list_integriaims_incidents.php b/pandora_console/operation/incidents/list_integriaims_incidents.php
deleted file mode 100644
index cd3e6a2137..0000000000
--- a/pandora_console/operation/incidents/list_integriaims_incidents.php
+++ /dev/null
@@ -1,678 +0,0 @@
- '',
- 'label' => __('Issues'),
- ],
- [
- 'link' => '',
- 'label' => __('Integria IMS Tickets'),
- ],
- ]
-);
-
-// Check if Integria integration enabled.
-if ($config['integria_enabled'] == 0) {
- ui_print_error_message(__('In order to access ticket management system, integration with Integria IMS must be enabled and properly configured'));
- return;
-}
-
-// Check connection to Integria IMS API.
-$has_connection = integria_api_call(null, null, null, null, 'get_login', []);
-
-if ($has_connection === false) {
- ui_print_error_message(__('Integria IMS API is not reachable'));
- return;
-}
-
-// Styles.
-ui_require_css_file('integriaims');
-
-// Get parameters for filters.
-$incident_text = (string) get_parameter('incident_text', '');
-$incident_status = (int) get_parameter('incident_status', 0);
-$incident_group = (int) get_parameter('incident_group', 1);
-$incident_owner = (string) get_parameter('incident_owner', '');
-$incident_creator = (string) get_parameter('incident_creator', '');
-$incident_priority = (int) get_parameter('incident_priority', -1);
-$incident_resolution = (string) get_parameter('incident_resolution', '');
-$created_from = (string) get_parameter('created_from', '');
-$created_to = (string) get_parameter('created_to', '');
-
-$offset = (int) get_parameter('offset');
-
-$delete_incident = get_parameter('delete_incident');
-
-// Sorting.
-$sort_field = get_parameter('sort_field');
-$sort = get_parameter('sort', 'none');
-
-$selected = true;
-$select_incident_id_up = false;
-$select_incident_id_down = false;
-$select_title_up = false;
-$select_title_down = false;
-$select_group_company_up = false;
-$select_group_company_down = false;
-$select_status_resolution_up = false;
-$select_status_resolution_down = false;
-$select_priority_up = false;
-$select_priority_down = false;
-$select_creator_up = false;
-$select_creator_down = false;
-$select_owner_up = false;
-$select_owner_down = false;
-
-$order[] = [
- 'field' => 'incident_id',
- 'order' => 'ASC',
-];
-
-switch ($sort_field) {
- case 'incident_id':
- switch ($sort) {
- case 'up':
- $select_incident_id_up = $selected;
- $order = [
- 'field' => 0,
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_incident_id_down = $selected;
- $order = [
- 'field' => 0,
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'title':
- switch ($sort) {
- case 'up':
- $select_title_up = $selected;
- $order = [
- 'field' => 3,
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_title_down = $selected;
- $order = [
- 'field' => 3,
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'group_company':
- switch ($sort) {
- case 'up':
- $select_group_company_up = $selected;
- $order = [
- 'field' => 'group_company',
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_group_company_down = $selected;
- $order = [
- 'field' => 'group_company',
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'status_resolution':
- switch ($sort) {
- case 'up':
- $select_status_resolution_up = $selected;
- $order = [
- 'field' => 'status_resolution',
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_status_resolution_down = $selected;
- $order = [
- 'field' => 'status_resolution',
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'priority':
- switch ($sort) {
- case 'up':
- $select_priority_up = $selected;
- $order = [
- 'field' => 7,
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_priority_down = $selected;
- $order = [
- 'field' => 7,
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'creator':
- switch ($sort) {
- case 'up':
- $select_creator_up = $selected;
- $order = [
- 'field' => 10,
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_creator_down = $selected;
- $order = [
- 'field' => 10,
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- case 'owner':
- switch ($sort) {
- case 'up':
- $select_owner_up = $selected;
- $order = [
- 'field' => 5,
- 'order' => 'ASC',
- ];
- break;
-
- case 'down':
- $select_owner_down = $selected;
- $order = [
- 'field' => 5,
- 'order' => 'DESC',
- ];
- break;
-
- default:
- // Nothing to do.
- break;
- }
- break;
-
- default:
- $select_incident_id_up = $selected;
- $select_incident_id_down = false;
- $select_title_up = false;
- $select_title_down = false;
- $select_group_company_up = false;
- $select_group_company_down = false;
- $select_status_resolution_up = false;
- $select_status_resolution_down = false;
- $select_priority_up = false;
- $select_priority_down = false;
- $select_creator_up = false;
- $select_creator_down = false;
- $select_owner_up = false;
- $select_owner_down = false;
- $order = [
- 'field' => 'id_user',
- 'order' => 'ASC',
- ];
- break;
-}
-
-if ($delete_incident) {
- // Call Integria IMS API method to delete an incident.
- $result_api_call_delete = integria_api_call(
- null,
- null,
- null,
- null,
- 'delete_incident',
- [$delete_incident]
- );
-
- $incident_deleted_ok = ($result_api_call_delete !== false) ? true : false;
-
- ui_print_result_message(
- $incident_deleted_ok,
- __('Successfully deleted'),
- __('Could not be deleted')
- );
-}
-
-// ---- FILTERS ----
-// API calls to fill the filters.
-$status_incident = integriaims_get_details('status');
-$group_incident = integriaims_get_details('group');
-$priority_incident = integriaims_get_details('priority');
-$resolution_incident = integriaims_get_details('resolution');
-
-
-// TABLE FILTERS.
-$table = new StdClass();
-$table->width = '100%';
-$table->size = [];
-$table->size[0] = '33%';
-$table->size[1] = '33%';
-$table->size[2] = '33%';
-$table->class = 'filter-table-adv';
-
-$table->data = [];
-$table->data[0][0] = html_print_label_input_block(
- __('Text filter'),
- html_print_input_text('incident_text', $incident_text, '', 30, 100, true)
-);
-
-$table->data[0][1] = html_print_label_input_block(
- __('Status'),
- html_print_select(
- $status_incident,
- 'incident_status',
- $incident_status,
- '',
- __('All'),
- 0,
- true
- )
-);
-
-$table->data[0][2] = html_print_label_input_block(
- __('Group'),
- html_print_select(
- $group_incident,
- 'incident_group',
- $incident_group,
- '',
- __('All'),
- 1,
- true
- )
-);
-
-$table->data[1][0] = html_print_label_input_block(
- __('Owner'),
- html_print_autocomplete_users_from_integria(
- 'incident_owner',
- $incident_owner,
- true,
- '30',
- false,
- false,
- 'w100p'
- ),
- ['div_class' => 'inline']
-);
-
-$table->data[1][1] = html_print_label_input_block(
- __('Creator'),
- html_print_autocomplete_users_from_integria(
- 'incident_creator',
- $incident_creator,
- true,
- '30',
- false,
- false,
- 'w100p'
- ),
- ['div_class' => 'inline']
-);
-
-$table->data[1][2] = html_print_label_input_block(
- __('Priority'),
- html_print_select(
- $priority_incident,
- 'incident_priority',
- $incident_priority,
- '',
- __('All'),
- -1,
- true
- )
-);
-
-$table->data[2][0] = html_print_label_input_block(
- __('Resolution'),
- html_print_select(
- $resolution_incident,
- 'incident_resolution',
- $incident_resolution,
- '',
- __('All'),
- '',
- true
- )
-);
-
-$input_date = '
';
-$input_date .= html_print_input_text_extended(
- 'created_from',
- $created_from,
- 'created_from',
- '',
- 12,
- 50,
- false,
- '',
- 'placeholder="'.__('Created from').'"',
- true
-);
-$input_date .= html_print_input_text_extended(
- 'created_to',
- $created_to,
- 'created_to',
- '',
- 12,
- 50,
- false,
- '',
- 'class="mrgn_lft_5px" placeholder="'.__('Created to').'"',
- true
-);
-$input_date .= '
';
-
-$table->data[2][2] = html_print_label_input_block(
- __('Date'),
- $input_date
-);
-
-// Send filters to get_tickets_integriaims().
-$tickets_filters = [
- 'incident_text' => $incident_text,
- 'incident_status' => $incident_status,
- 'incident_group' => $incident_group,
- 'incident_owner' => $incident_owner,
- 'incident_creator' => $incident_creator,
- 'incident_priority' => $incident_priority,
- 'incident_resolution' => $incident_resolution,
- 'created_from' => $created_from,
- 'created_to' => $created_to,
-];
-
-// Data to export to csv file.
-$decode_csv = base64_encode(json_encode($tickets_filters));
-
-// Full url with all filters.
-$url = ui_get_full_url(
- 'index.php?sec=incident&sec2=operation/incidents/list_integriaims_incidents&incident_text='.$incident_text.'&incident_status='.$incident_status.'&incident_group='.$incident_group.'&incident_owner='.$incident_owner.'&incident_creator='.$incident_creator.'&incident_priority='.$incident_priority.'&incident_resolution='.$incident_resolution.'&created_from='.$created_from.'&created_to='.$created_to.'&offset='.$offset.'&sort_field='.$sort_field.'&sort='.$sort
-);
-
-// ---- PRINT TABLE FILTERS ----
-$integria_incidents_form = '
';
-
-ui_toggle(
- $integria_incidents_form,
- '',
- 'filter_form',
- '',
- true,
- false,
- '',
- 'white-box-content',
- 'box-flat white_table_graph fixed_filter_bar'
-);
-
-/*
- * Order api call 'get_incidents'.
- *
- * resolution = $array_get_incidents[$key][12]
- * id_incidencia = $array_get_incidents[$key][0]
- * titulo = $array_get_incidents[$key][3]
- * id_grupo = $array_get_incidents[$key][8]
- * estado = $array_get_incidents[$key][6]
- * prioridad = $array_get_incidents[$key][7]
- * actualizacion = $array_get_incidents[$key][9]
- * id_creator = $array_get_incidents[$key][10]
- *
- */
-
-// ---- LIST OF INCIDENTS ----
-// Get list of incidents.
-$array_get_incidents = get_tickets_integriaims($tickets_filters);
-
-$props = [
- 'order' => $order,
- 'group_incident' => $group_incident,
- 'status_incident' => $status_incident,
- 'resolution_incident' => $resolution_incident,
-];
-
-usort(
- $array_get_incidents,
- function ($a, $b) use ($props) {
- $order_field = $props['order']['field'];
-
- $item_a = $a[$order_field];
- $item_b = $b[$order_field];
-
- if ($order_field === 'group_company') {
- $item_a = $props['group_incident'][$a[8]];
- $item_b = $props['group_incident'][$b[8]];
- } else if ($order_field === 'status_resolution') {
- $item_a = $props['status_incident'][$a[6]].' / '.$props['resolution_incident'][$a[12]];
- $item_b = $props['status_incident'][$b[6]].' / '.$props['resolution_incident'][$b[12]];
- }
-
- if ($props['order']['order'] === 'DESC') {
- return $item_a < $item_b;
- } else {
- return $item_a > $item_b;
- }
- }
-);
-
-// Prepare pagination.
-$incidents_limit = $config['block_size'];
-$incidents_paginated = array_slice($array_get_incidents, $offset, $incidents_limit, true);
-
-// TABLE INCIDENTS.
-$table = new stdClass();
-$table->width = '100%';
-$table->class = 'info_table';
-$table->head = [];
-
-$url_incident_id_up = $url.'&sort_field=incident_id&sort=up';
-$url_incident_id_down = $url.'&sort_field=incident_id&sort=down';
-$url_title_up = $url.'&sort_field=title&sort=up';
-$url_title_down = $url.'&sort_field=title&sort=down';
-$url_group_company_up = $url.'&sort_field=group_company&sort=up';
-$url_group_company_down = $url.'&sort_field=group_company&sort=down';
-$url_status_resolution_up = $url.'&sort_field=status_resolution&sort=up';
-$url_status_resolution_down = $url.'&sort_field=status_resolution&sort=down';
-$url_priority_up = $url.'&sort_field=priority&sort=up';
-$url_priority_down = $url.'&sort_field=priority&sort=down';
-$url_creator_up = $url.'&sort_field=creator&sort=up';
-$url_creator_down = $url.'&sort_field=creator&sort=down';
-$url_owner_up = $url.'&sort_field=owner&sort=up';
-$url_owner_down = $url.'&sort_field=owner&sort=down';
-
-$table->head[0] = __('ID').ui_get_sorting_arrows($url_incident_id_up, $url_incident_id_down, $select_incident_id_up, $select_incident_id_down);
-$table->head[1] = __('Title').ui_get_sorting_arrows($url_title_up, $url_title_down, $select_title_up, $select_title_down);
-$table->head[2] = __('Group/Company').ui_get_sorting_arrows($url_group_company_up, $url_group_company_down, $select_group_company_up, $select_group_company_down);
-$table->head[3] = __('Status/Resolution').ui_get_sorting_arrows($url_status_resolution_up, $url_status_resolution_down, $select_status_resolution_up, $select_status_resolution_down);
-$table->head[4] = __('Priority').ui_get_sorting_arrows($url_priority_up, $url_priority_down, $select_priority_up, $select_priority_down);
-$table->head[5] = __('Updated/Started');
-$table->head[6] = __('Creator').ui_get_sorting_arrows($url_creator_up, $url_creator_down, $select_creator_up, $select_creator_down);
-$table->head[7] = __('Owner').ui_get_sorting_arrows($url_owner_up, $url_owner_down, $select_owner_up, $select_owner_down);
-$table->head[8] = '';
-
-$table->data = [];
-$i = 0;
-
-foreach ($incidents_paginated as $key => $value) {
- if ($array_get_incidents[$key][6] == 0) {
- $status_incident[$array_get_incidents[$key][6]] = __('None');
- }
-
- if ($array_get_incidents[$key][12] == 0) {
- $resolution_incident[$array_get_incidents[$key][12]] = __('None');
- }
-
- $table->data[$i][0] = '#'.$array_get_incidents[$key][0];
- $table->data[$i][1] = '
';
- $table->data[$i][1] .= ui_print_truncate_text($array_get_incidents[$key][3], 160, false);
- $table->data[$i][1] .= '';
- $table->data[$i][2] = $group_incident[$array_get_incidents[$key][8]];
- $table->data[$i][3] = $status_incident[$array_get_incidents[$key][6]].' / '.$resolution_incident[$array_get_incidents[$key][12]];
- $table->data[$i][4] = ui_print_integria_incident_priority($array_get_incidents[$key][7], $priority_incident[$array_get_incidents[$key][7]]);
- $table->data[$i][5] = $array_get_incidents[$key][9].' / '.$array_get_incidents[$key][1];
- $table->data[$i][6] = $array_get_incidents[$key][10];
- $table->data[$i][7] = $array_get_incidents[$key][5];
- $table->data[$i][8] = '';
- $table->cellclass[$i][8] = 'table_action_buttons';
- $table->data[$i][8] .= '
';
- $table->data[$i][8] .= html_print_image('images/edit.svg', true, ['title' => __('Edit')]);
- $table->data[$i][8] .= '';
-
- $table->data[$i][8] .= '
';
- $table->data[$i][8] .= html_print_image('images/delete.svg', true, ['title' => __('Delete'), 'class' => 'invert_filter main_menu_icon']);
- $table->data[$i][8] .= '';
-
- $i++;
-}
-
-$tablePagination = '';
-// Show table incidents.
-if (empty($table->data) === true) {
- ui_print_info_message(['no_close' => true, 'message' => __('No tickets to show').'.' ]);
-} else {
- html_print_table($table);
- $tablePagination = ui_pagination(
- count($array_get_incidents),
- $url,
- $offset,
- 0,
- true,
- 'offset',
- false,
- ''
- );
-}
-
-// Show button to create incident.
-echo '
';
-
-// Datapicker library for show calendar.
-ui_require_jquery_file('ui.datepicker-'.get_user_language(), 'include/javascript/i18n/');
-?>
-
-
diff --git a/pandora_console/operation/inventory/inventory.php b/pandora_console/operation/inventory/inventory.php
index 432ee3e8d8..7355662366 100755
--- a/pandora_console/operation/inventory/inventory.php
+++ b/pandora_console/operation/inventory/inventory.php
@@ -31,6 +31,7 @@ use PandoraFMS\Enterprise\Metaconsole\Node;
// Begin.
require_once $config['homedir'].'/include/functions_users.php';
require_once $config['homedir'].'/include/functions_inventory.php';
+enterprise_include('/include/functions_agents.php');
// Calculate new inteval for all reports.
diff --git a/pandora_console/operation/menu.php b/pandora_console/operation/menu.php
index 2e5f784cc0..6b98ffb55b 100644
--- a/pandora_console/operation/menu.php
+++ b/pandora_console/operation/menu.php
@@ -681,28 +681,6 @@ $sub['operation/users/user_edit_notifications']['id'] = 'Configure_user_notifica
$sub['operation/users/user_edit_notifications']['refr'] = 0;
if ($access_console_node === true) {
- // Incidents.
- $temp_sec2 = $sec2;
- $sec2 = 'incident';
- $sec2sub = 'operation/incidents/incident_statistics';
- $sub[$sec2]['text'] = __('Incidents');
- $sub[$sec2]['id'] = 'Incidents';
- $sub[$sec2]['type'] = 'direct';
- $sub[$sec2]['subtype'] = 'nolink';
- $sub[$sec2]['refr'] = 0;
- $sub[$sec2]['subsecs'] = [
- 'operation/incidents/incident_detail',
- 'operation/integria_incidents',
- ];
-
- $sub2 = [];
- $sub2[$sec2sub]['text'] = __('Integria IMS statistics');
- $sub2['operation/incidents/list_integriaims_incidents']['text'] = __('Integria IMS ticket list');
-
- $sub[$sec2]['sub2'] = $sub2;
- $sec2 = $temp_sec2;
-
-
// Messages.
$sub['message_list']['text'] = __('Messages');
$sub['message_list']['id'] = 'Messages';
@@ -718,6 +696,39 @@ if ($access_console_node === true) {
$menu_operation['workspace']['sub'] = $sub;
+if ($access_console_node === true) {
+ if ((bool) $config['ITSM_enabled'] === true) {
+ // ITSM.
+ $menu_operation['ITSM']['text'] = __('ITSM');
+ $menu_operation['ITSM']['sec2'] = 'operation/ITSM/itsm';
+ $menu_operation['ITSM']['id'] = 'oper-itsm';
+
+ $sub = [];
+ // ITSM Tickets.
+ $sub['manageTickets']['text'] = __('Tickets');
+ $sub['manageTickets']['id'] = 'itsm-ticket';
+ $sub['manageTickets']['refr'] = 0;
+ $sub['manageTickets']['type'] = 'direct';
+ $sub['manageTickets']['subtype'] = 'nolink';
+
+ $sub2 = [];
+ $sub2['operation/ITSM/itsm&operation=list']['text'] = __('List');
+ $sub2['operation/ITSM/itsm&operation=list']['id'] = 'itsm-ticket-list';
+
+ $sub2['operation/ITSM/itsm&operation=edit']['text'] = __('Edit');
+ $sub2['operation/ITSM/itsm&operation=edit']['id'] = 'itsm-ticket-edit';
+
+ $sub['manageTickets']['sub2'] = $sub2;
+
+ // ITSM Dashboard.
+ $sub['operation/ITSM/itsm']['text'] = __('Dashboard');
+ $sub['operation/ITSM/itsm']['id'] = 'itsm-dashboard';
+ $sub['operation/ITSM/itsm']['refr'] = 0;
+
+ $menu_operation['ITSM']['sub'] = $sub;
+ }
+}
+
if ($access_console_node === true) {
// Rest of options, all with AR privilege (or should events be with incidents?)
// ~ if (check_acl ($config['id_user'], 0, "AR")) {
@@ -750,9 +761,9 @@ if ($access_console_node === true) {
$extension_menu = $extension['operation_menu'];
if ($extension['operation_menu']['name'] == 'Matrix'
- && ( !check_acl($config['id_user'], 0, 'ER')
+ && (!check_acl($config['id_user'], 0, 'ER')
|| !check_acl($config['id_user'], 0, 'EW')
- || !check_acl($config['id_user'], 0, 'EM') )
+ || !check_acl($config['id_user'], 0, 'EM'))
) {
continue;
}
diff --git a/pandora_console/operation/reporting/graph_analytics.php b/pandora_console/operation/reporting/graph_analytics.php
index 9b2fa5347d..8797376070 100644
--- a/pandora_console/operation/reporting/graph_analytics.php
+++ b/pandora_console/operation/reporting/graph_analytics.php
@@ -636,7 +636,7 @@ $data[2] = html_print_submit_button(
'class' => 'mini w30p',
'icon' => 'next',
'style' => 'margin-left: 208px; width: 130px;',
- 'onclick' => '',
+ 'onclick' => 'exportCustomGraph()',
],
true
);
@@ -937,6 +937,10 @@ const titleExport = "";
const titleExportConfirm = "";
const messageExportConfirm = "";
+const titleExportError = "";
+const messageExportError = "";
+
const titleRemoveConfirm = "";
const messageRemoveConfirm = "";
+
\ No newline at end of file
diff --git a/pandora_console/operation/reporting/reporting_viewer.php b/pandora_console/operation/reporting/reporting_viewer.php
index f84ecdb699..e3e07590ba 100755
--- a/pandora_console/operation/reporting/reporting_viewer.php
+++ b/pandora_console/operation/reporting/reporting_viewer.php
@@ -285,7 +285,8 @@ ui_print_standard_header(
$table2 = new stdClass();
$table2->id = 'controls_table';
$table2->size[2] = '20%';
-$table2->style[3] = 'position:absolute; left: auto';
+$table2->style[3] = 'position:absolute !important; left: auto !important;';
+// $table2->style[3] = 'position:absolute !important; right: 1em !important;';
$table2->styleTable = 'border:none';
if (defined('METACONSOLE')) {
@@ -311,11 +312,19 @@ if ($html_menu_export === ENTERPRISE_NOT_HOOK) {
$html_menu_export = '';
}
+if ((bool) is_metaconsole() === true) {
+ $table2->data[0][2] = html_print_label_input_block(
+ __('Date').' ',
+ html_print_select_date_range('date', true, get_parameter('date', SECONDS_1DAY), $date_init, $time_init, date('Y/m/d'), date('H:i:s'), $date_text),
+ );
+} else {
+ $table2->data[0][2] = html_print_label_input_block(
+ __('Date').' ',
+ html_print_select_date_range('date', true, get_parameter('date', SECONDS_1DAY), $date_init, $time_init, date('Y/m/d'), date('H:i:s'), $date_text),
+ ['label_class' => 'filter_label_position_before']
+ );
+}
-$table2->data[0][2] = html_print_label_input_block(
- __('Date').':
',
- html_print_select_date_range('date', true, get_parameter('date', SECONDS_1DAY), $date_init, $time_init, date('Y/m/d'), date('H:i:s'), $date_text)
-);
$table2->data[0][3] = $html_menu_export;
@@ -324,16 +333,32 @@ $searchForm = '
';
}
- if ($config['integria_enabled'] && $config['integria_user_level_conf']) {
- // Integria IMS user remote login.
- $table_remote = new StdClass();
- $table_remote->data = [];
- $table_remote->width = '100%';
- $table_remote->id = 'integria-remote-setup';
- $table_remote->class = 'white_box';
- $table_remote->size['name'] = '30%';
- $table_remote->style['name'] = 'font-weight: bold';
-
- // Integria IMS user level authentication.
- // Title.
- $row = [];
- $row['control'] = '
'.__('Integria user configuration').':
';
- $table_remote->data['integria_user_level_conf'] = $row;
-
- // Integria IMS user.
- $row = [];
- $row['name'] = __('User');
- $row['control'] = html_print_input_text('integria_user_level_user', $user_info['integria_user_level_user'], '', 30, 100, true);
- $table_remote->data['integria_user_level_user'] = $row;
-
- // Integria IMS pass.
- $row = [];
- $row['name'] = __('Password');
- $row['control'] = html_print_input_password('integria_user_level_pass', io_output_password($user_info['integria_user_level_pass']), '', 30, 100, true);
- $table_remote->data['integria_user_level_pass'] = $row;
-
- // Test.
- $integria_host = db_get_value('value', 'tconfig', 'token', 'integria_hostname');
- $integria_api_pass = db_get_value('value', 'tconfig', 'token', 'integria_api_pass');
-
- $row = [];
- $row['name'] = __('Test');
- $row['control'] = html_print_button(
- __('Start'),
- 'test-integria',
- false,
- 'integria_connection_test("'.$integria_host.'",'.$integria_api_pass.')',
- [ 'icon' => 'next' ],
- true
- );
- $row['control'] .= '
'.html_print_image('images/spinner.gif', true).'';
- $row['control'] .= '
'.html_print_image('images/status_sets/default/severity_normal.png', true).'';
- $row['control'] .= '
'.html_print_image('images/status_sets/default/severity_critical.png', true).'';
- $row['control'] .= '
';
- $table_remote->data['integria_test'] = $row;
-
- echo '
';
- html_print_table($table_remote);
- echo '
';
- }
-
-
if ($is_management_allowed === true) {
if ((bool) $config['user_can_update_info'] === false) {
$outputButton = '
'.__('You can not change your user info under the current authentication scheme').'';
@@ -1074,7 +1017,6 @@ $skin = '';
diff --git a/pandora_console/pandora_console.redhat.spec b/pandora_console/pandora_console.redhat.spec
index 6554c6f5c6..eb0de7ef8c 100644
--- a/pandora_console/pandora_console.redhat.spec
+++ b/pandora_console/pandora_console.redhat.spec
@@ -3,7 +3,7 @@
#
%define name pandorafms_console
%define version 7.0NG.773.3
-%define release 230921
+%define release 230928
# User and Group under which Apache is running
%define httpd_name httpd
diff --git a/pandora_console/pandora_console.rhel7.spec b/pandora_console/pandora_console.rhel7.spec
index a77ac97f5b..f1d8475905 100644
--- a/pandora_console/pandora_console.rhel7.spec
+++ b/pandora_console/pandora_console.rhel7.spec
@@ -3,7 +3,7 @@
#
%define name pandorafms_console
%define version 7.0NG.773.3
-%define release 230921
+%define release 230928
# User and Group under which Apache is running
%define httpd_name httpd
diff --git a/pandora_console/pandora_console.spec b/pandora_console/pandora_console.spec
index 1a843c42ea..e3ecb23633 100644
--- a/pandora_console/pandora_console.spec
+++ b/pandora_console/pandora_console.spec
@@ -3,7 +3,7 @@
#
%define name pandorafms_console
%define version 7.0NG.773.3
-%define release 230921
+%define release 230928
%define httpd_name httpd
# User and Group under which Apache is running
%define httpd_name apache2
diff --git a/pandora_console/pandoradb.sql b/pandora_console/pandoradb.sql
index b8efa4b701..b44fb54e92 100644
--- a/pandora_console/pandoradb.sql
+++ b/pandora_console/pandoradb.sql
@@ -397,7 +397,8 @@ CREATE TABLE IF NOT EXISTS `talert_commands` (
`fields_values` TEXT,
`fields_hidden` TEXT,
`previous_name` TEXT,
- PRIMARY KEY (`id`)
+ PRIMARY KEY (`id`),
+ UNIQUE (`name`)
) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
-- -----------------------------------------------------
@@ -405,7 +406,7 @@ CREATE TABLE IF NOT EXISTS `talert_commands` (
-- -----------------------------------------------------
CREATE TABLE IF NOT EXISTS `talert_actions` (
`id` INT UNSIGNED NOT NULL AUTO_INCREMENT,
- `name` TEXT,
+ `name` VARCHAR(500),
`id_alert_command` INT UNSIGNED NULL DEFAULT 0,
`field1` TEXT,
`field2` TEXT,
@@ -452,6 +453,7 @@ CREATE TABLE IF NOT EXISTS `talert_actions` (
`previous_name` TEXT,
`create_wu_integria` TINYINT DEFAULT NULL,
PRIMARY KEY (`id`),
+ UNIQUE (`name`),
FOREIGN KEY (`id_alert_command`) REFERENCES talert_commands(`id`)
ON DELETE CASCADE ON UPDATE CASCADE
) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
@@ -623,19 +625,6 @@ CREATE TABLE IF NOT EXISTS `talert_execution_queue` (
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
--- -----------------------------------------------------
--- Table `tattachment`
--- -----------------------------------------------------
-CREATE TABLE IF NOT EXISTS `tattachment` (
- `id_attachment` INT UNSIGNED NOT NULL AUTO_INCREMENT,
- `id_incidencia` INT UNSIGNED NOT NULL DEFAULT 0,
- `id_usuario` VARCHAR(255) NOT NULL DEFAULT '',
- `filename` VARCHAR(255) NOT NULL DEFAULT '',
- `description` VARCHAR(150) DEFAULT '',
- `size` BIGINT UNSIGNED NOT NULL DEFAULT 0,
- PRIMARY KEY (`id_attachment`)
-) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
-
-- -----------------------------------------------------
-- Table `tconfig`
-- -----------------------------------------------------
@@ -797,30 +786,6 @@ CREATE TABLE IF NOT EXISTS `tcredential_store` (
PRIMARY KEY (`identifier`)
) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
--- ---------------------------------------------------------------------
--- Table `tincidencia`
--- ---------------------------------------------------------------------
-CREATE TABLE IF NOT EXISTS `tincidencia` (
- `id_incidencia` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT,
- `inicio` DATETIME NOT NULL DEFAULT '1970-01-01 00:00:00',
- `cierre` DATETIME NOT NULL DEFAULT '1970-01-01 00:00:00',
- `titulo` TEXT,
- `descripcion` TEXT,
- `id_usuario` VARCHAR(255) NOT NULL DEFAULT '',
- `origen` VARCHAR(100) NOT NULL DEFAULT '',
- `estado` INT NOT NULL DEFAULT 0,
- `prioridad` INT NOT NULL DEFAULT 0,
- `id_grupo` MEDIUMINT UNSIGNED NOT NULL DEFAULT 0,
- `actualizacion` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP on update CURRENT_TIMESTAMP,
- `id_creator` VARCHAR(60) DEFAULT NULL,
- `id_lastupdate` VARCHAR(60) DEFAULT NULL,
- `id_agente_modulo` BIGINT NOT NULL,
- `notify_email` TINYINT UNSIGNED NOT NULL DEFAULT 0,
- `id_agent` INT UNSIGNED NULL DEFAULT 0,
- PRIMARY KEY (`id_incidencia`),
- KEY `incident_index_1` (`id_usuario`,`id_incidencia`),
- KEY `id_agente_modulo` (`id_agente_modulo`)
-) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
-- ---------------------------------------------------------------------
-- Table `tlanguage`
@@ -1098,19 +1063,6 @@ CREATE TABLE IF NOT EXISTS `tnetwork_profile_pen` (
REFERENCES `tnetwork_profile` (`id_np`) ON DELETE CASCADE ON UPDATE CASCADE
) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
--- ----------------------------------------------------------------------
--- Table `tnota`
--- ----------------------------------------------------------------------
-CREATE TABLE IF NOT EXISTS `tnota` (
- `id_nota` BIGINT UNSIGNED NOT NULL AUTO_INCREMENT,
- `id_incident` BIGINT UNSIGNED NOT NULL,
- `id_usuario` VARCHAR(255) NOT NULL DEFAULT '0',
- `timestamp` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
- `nota` MEDIUMTEXT,
- PRIMARY KEY (`id_nota`),
- KEY `id_incident` (`id_incident`)
-) ENGINE=InnoDB DEFAULT CHARSET=UTF8MB4;
-
-- ----------------------------------------------------------------------
-- Table `torigen`
-- ----------------------------------------------------------------------
@@ -1358,7 +1310,7 @@ CREATE TABLE IF NOT EXISTS `tusuario` (
`ehorus_user_level_pass` VARCHAR(45),
`ehorus_user_level_enabled` TINYINT,
`integria_user_level_user` VARCHAR(60),
- `integria_user_level_pass` VARCHAR(45),
+ `integria_user_level_pass` TEXT,
`api_token` VARCHAR(255) NOT NULL DEFAULT '',
`allowed_ip_active` TINYINT UNSIGNED DEFAULT 0,
`allowed_ip_list` TEXT,
@@ -2916,6 +2868,7 @@ CREATE TABLE IF NOT EXISTS `tservice` (
`is_favourite` TINYINT NOT NULL DEFAULT 0,
`enable_sunburst` TINYINT NOT NULL DEFAULT 0,
`asynchronous` TINYINT NOT NULL DEFAULT 0,
+ `enable_horizontal_tree` TINYINT NOT NULL DEFAULT 0,
`rca` TEXT,
PRIMARY KEY (`id`)
) ENGINE=InnoDB
diff --git a/pandora_console/pandoradb_data.sql b/pandora_console/pandoradb_data.sql
index ff9df1610f..728ed3518e 100644
--- a/pandora_console/pandoradb_data.sql
+++ b/pandora_console/pandoradb_data.sql
@@ -26,6 +26,8 @@ INSERT INTO `talert_commands` (`id`, `name`, `command`, `description`, `internal
INSERT INTO `talert_commands` (`id`, `name`, `command`, `description`, `internal`, `fields_descriptions`, `fields_values`) VALUES (13,'Generate Notification','Internal type','This command allows you to send an internal notification to any user or group.',1,'[\"Destination user\",\"Destination group\",\"Title\",\"Message\",\"Link\",\"Criticity\",\"\",\"\",\"\",\"\",\"\"]','[\"\",\"\",\"\",\"\",\"\",\"\",\"\",\"\",\"\",\"\"]');
INSERT INTO `talert_commands` (`id`, `name`, `command`, `description`, `internal`, `fields_descriptions`, `fields_values`) VALUES (14,'Send report by e-mail','Internal type','This command allows you to send a report by email.',1,'[\"Report\",\"e-mail address\",\"Subject\",\"Text\",\"Report type\",\"\",\"\",\"\",\"\",\"\"]','[\"_reports_\",\"\",\"\",\"_html_editor_\",\"xml,XML;pdf,PDF;json,JSON;csv,CSV\",\"\",\"\",\"\",\"\",\"\"]');
INSERT INTO `talert_commands` (`id`, `name`, `command`, `description`, `internal`, `fields_descriptions`, `fields_values`) VALUES (15,'Send report by e-mail (from template)','Internal type','This command allows you to send a report generated from a template by email.',1,'[\"Template\",\"Regexp agent filter\",\"e-mail address\",\"Subject\",\"Text\",\"Report type\",\"\",\"\",\"\",\"\"]','[\"_report_templates_\",\"\",\"\",\"\",\"_html_editor_\",\"xml,XML;pdf,PDF;json,JSON;csv,CSV\",\"\",\"\",\"\",\"\"]');
+INSERT INTO `talert_commands` (`id`, `name`, `command`, `description`, `internal`, `fields_descriptions`, `fields_values`) VALUES (16,'Pandora ITSM Ticket','Internal type','Create a ticket in Pandora ITSM',1,'["Ticket title","Ticket group ID","Ticket priority","Ticket owner","Ticket type","Ticket status","Ticket description","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_"]','["", "_ITSM_groups_", "_ITSM_priorities_","_ITSM_users_","_ITSM_types_","_ITSM_status_","_html_editor_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_","_custom_field_ITSM_"]');
+
--
-- Dumping data for table `tconfig`
--
@@ -126,12 +128,9 @@ INSERT INTO `tconfig` (`token`, `value`) VALUES
('custom_docs_logo', 'default_docs.png'),
('custom_support_logo', 'default_support.png'),
('custom_logo_white_bg_preview', 'pandora_logo_head_white_bg.png'),
-('integria_enabled', 0),
-('integria_user', ''),
+('ITSM_enabled', 0),
('integria_pass', ''),
-('integria_hostname', ''),
-('integria_api_pass', ''),
-('integria_req_timeout', 5),
+('ITSM_hostname', ''),
('default_group', ''),
('default_criticity', ''),
('default_creator', ''),
@@ -1159,7 +1158,7 @@ INSERT INTO `talert_actions` (`id`, `name`, `id_alert_command`, `field1`, `field
(4,'Send Report by e-mail',14,'','yourmail@domain.es','','<div style="background-color: #eaf0f6; font-family: Arial, Helvetica, sans-serif; padding: 30px; margin: 0;"><table style="max-width: 560px; background-color: white; border-radius: 10px; padding: 10px 20px 40px;" cellspacing="0" cellpadding="0" align="center"><thead><tr><td style="padding: 0px 0px 5px;"><a href="https://pandorafms.com/en/" target="_blank"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Pandora-FMS.png" width="206px"></a></td><td style="padding: 0px 0px 5px;"><p style="text-align: right; color: #223549; font-weight: bold; line-height: 36px; padding: 0px; font-size: 12px;">Automatic alert system</p></td></tr><tr><td style="padding: 0px 0px 5px;" colspan="2"><hr style="border: 1px solid #f5f5f5; width: 100%; margin: 0px;"></td></tr></thead><tbody><tr><td colspan="2"><img onerror="this.style.display="none";" src="_statusimage_" style="display: block; margin-left: auto; margin-right: auto; width: 105px; margin-top: 20px; padding: 0px;" width="105px"></td></tr><tr><td colspan="2"><p style="font-size: 24px; text-align: center; color: #223549; padding: 0px 10%; line-height: 34px; margin: 20px 0px;">We have bad news for you, something is on <span style="text-transform: uppercase; font-weight: 800;">_modulestatus_</span> status!</p><div><!--[if mso]><v:rect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:33px;v-text-anchor:middle;width:100px;" stroke="f" fillcolor="#D84A38"><w:anchorlock/><center><![endif]--><a style="background-color: #223549; border: none; color: white; padding: 15px 30px; text-align: center; text-decoration: none; display: block; font-size: 16px; margin-left: auto; margin-right: auto; border-radius: 100px; max-width: 50%; margin-top: 0px; font-weight: bold;" href="_homeurl_">Go to Pandora FMS Console</a><!--[if mso]></center></v:rect><![endif]--></div></td></tr><tr><td colspan="2"><div style="background-color: #f6f6f6; border-radius: 10px; padding: 10px 20px; margin-top: 40px;"><p style="font-size: 18px; line-height: 30px; color: #223549;">Monitoring details</p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Data: <span style="font-weight: 400!important;">_data_ <em>(_modulestatus_)</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Agent: <span style="font-weight: 400!important;">_agent_ <em>_address_</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Module: <span style="font-weight: 400!important;">_module_ <em>_moduledescription_</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Timestamp: <span style="font-weight: 400!important;">_timestamp_</span></p></div></td></tr><tr><td style="padding: 20px 0px;" colspan="2"><p style="font-size: 18px; line-height: 30px; color: #223549;">Report details</p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Generated: <span style="font-weight: 400!important;">_report_generated_date_<em><br></em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Report date: <span style="font-weight: 400!important;">_report_date_<em><br></em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Description: <span style="font-weight: 400!important;">_report_description_</span></p></td></tr></tbody></table><div style="text-align: center; margin-top: 10px;"><p style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;"><a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/en/contact/">Contact Us</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/community/forums/forum/english/">Support</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/manual/en/start">Docs</a></p></div></div>','','','','','','',0,0,'','','','<div style="background-color: #eaf0f6; font-family: Arial, Helvetica, sans-serif; padding: 30px; margin: 0;">
<table style="max-width: 560px; background-color: white; border-radius: 10px; padding: 10px 20px 40px;" cellspacing="0" cellpadding="0" align="center">
<thead>
<tr>
<td style="padding: 0px 0px 5px;"><a href="https://pandorafms.com/en/" target="_blank"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Pandora-FMS.png" width="206px"></a></td>
<td style="padding: 0px 0px 5px;">
<p style="text-align: right; color: #223549; font-weight: bold; line-height: 36px; padding: 0px; font-size: 12px;">Automatic alert system</p>
</td>
</tr>
<tr>
<td style="padding: 0px 0px 5px;" colspan="2"><hr style="border: 1px solid #f5f5f5; width: 100%; margin: 0px;"></td>
</tr>
</thead>
<tbody>
<tr>
<td colspan="2"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Good-news.png" style="display: block; margin-left: auto; margin-right: auto; width: 105px; margin-top: 20px; padding: 0px;" width="105px"></td>
</tr>
<tr>
<td colspan="2">
<p style="font-size: 24px; text-align: center; color: #223549; padding: 0px 10%; line-height: 34px; margin: 20px 0px;">We have good news for you, alert has been <span style="text-transform: uppercase; font-weight: 800;">recovered</span></p>
<div><!--[if mso]><v:rect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:33px;v-text-anchor:middle;width:100px;" stroke="f" fillcolor="#D84A38"><w:anchorlock/><center><![endif]--><a style="background-color: #223549; border: none; color: white; padding: 15px 30px; text-align: center; text-decoration: none; display: block; font-size: 16px; margin-left: auto; margin-right: auto; border-radius: 100px; max-width: 50%; margin-top: 0px; font-weight: bold;" href="_homeurl_">Go to Pandora FMS Console</a><!--[if mso]></center></v:rect><![endif]--></div>
</td>
</tr>
<tr>
<td colspan="2">
<div style="background-color: #f6f6f6; border-radius: 10px; padding: 10px 20px; margin-top: 40px;">
<p style="font-size: 18px; line-height: 30px; color: #223549;">Monitoring details</p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Data: <span style="font-weight: 400!important;">_data_ <em>(_modulestatus_)</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Agent: <span style="font-weight: 400!important;">_agent_ <em>_address_</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Module: <span style="font-weight: 400!important;">_module_ <em>_moduledescription_</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Timestamp: <span style="font-weight: 400!important;">_timestamp_</span></p>
</div>
</td>
</tr>
<tr>
<td style="padding: 20px 0px;" colspan="2">
<p style="font-size: 18px; line-height: 30px; color: #223549;">Report details</p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Generated: <span style="font-weight: 400!important;">_report_generated_date_<em><br></em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Report date: <span style="font-weight: 400!important;">_report_date_<em><br></em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Description: <span style="font-weight: 400!important;">_report_description_</span></p>
</td>
</tr>
</tbody>
</table>
<div style="text-align: center; margin-top: 10px;">
<p style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;"><a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/en/contact/">Contact Us</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/community/forums/forum/english/">Support</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/manual/en/start">Docs</a></p>
</div>
</div>','','','','','','');
INSERT INTO `talert_actions` (`id`, `name`, `id_alert_command`, `field1`, `field2`, `field3`, `field4`, `field5`, `field6`, `field7`, `field8`, `field9`, `field10`, `id_group`, `action_threshold`, `field1_recovery`, `field2_recovery`, `field3_recovery`, `field4_recovery`, `field5_recovery`, `field6_recovery`, `field7_recovery`, `field8_recovery`, `field9_recovery`, `field10_recovery`) VALUES
(5,'Send Report by e-mail (from template)',15,'','','yourmail@domain.es','','<div style="background-color: #eaf0f6; font-family: Arial, Helvetica, sans-serif; padding: 30px; margin: 0;"><table style="max-width: 560px; background-color: white; border-radius: 10px; padding: 10px 20px 40px;" cellspacing="0" cellpadding="0" align="center"><thead><tr><td style="padding: 0px 0px 5px;"><a href="https://pandorafms.com/en/" target="_blank"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Pandora-FMS.png" width="206px"></a></td><td style="padding: 0px 0px 5px;"><p style="text-align: right; color: #223549; font-weight: bold; line-height: 36px; padding: 0px; font-size: 12px;">Automatic alert system</p></td></tr><tr><td style="padding: 0px 0px 5px;" colspan="2"><hr style="border: 1px solid #f5f5f5; width: 100%; margin: 0px;"></td></tr></thead><tbody><tr><td colspan="2"><img onerror="this.style.display="none";" src="_statusimage_" style="display: block; margin-left: auto; margin-right: auto; width: 105px; margin-top: 20px; padding: 0px;" width="105px"></td></tr><tr><td colspan="2"><p style="font-size: 24px; text-align: center; color: #223549; padding: 0px 10%; line-height: 34px; margin: 20px 0px;">We have bad news for you, something is on <span style="text-transform: uppercase; font-weight: 800;">_modulestatus_</span> status!</p><div><!--[if mso]><v:rect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:33px;v-text-anchor:middle;width:100px;" stroke="f" fillcolor="#D84A38"><w:anchorlock/><center><![endif]--><a style="background-color: #223549; border: none; color: white; padding: 15px 30px; text-align: center; text-decoration: none; display: block; font-size: 16px; margin-left: auto; margin-right: auto; border-radius: 100px; max-width: 50%; margin-top: 0px; font-weight: bold;" href="_homeurl_">Go to Pandora FMS Console</a><!--[if mso]></center></v:rect><![endif]--></div></td></tr><tr><td colspan="2"><div style="background-color: #f6f6f6; border-radius: 10px; padding: 10px 20px; margin-top: 40px;"><p style="font-size: 18px; line-height: 30px; color: #223549;">Monitoring details</p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Data: <span style="font-weight: 400!important;">_data_ <em>(_modulestatus_)</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Agent: <span style="font-weight: 400!important;">_agent_ <em>_address_</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Module: <span style="font-weight: 400!important;">_module_ <em>_moduledescription_</em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Timestamp: <span style="font-weight: 400!important;">_timestamp_</span></p></div></td></tr><tr><td style="padding: 20px 0px;" colspan="2"><p style="font-size: 18px; line-height: 30px; color: #223549;">Report details</p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Generated: <span style="font-weight: 400!important;">_report_generated_date_<em><br></em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Report date: <span style="font-weight: 400!important;">_report_date_<em><br></em></span></p><p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Description: <span style="font-weight: 400!important;">_report_description_</span></p></td></tr></tbody></table><div style="text-align: center; margin-top: 10px;"><p style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;"><a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/en/contact/">Contact Us</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/community/forums/forum/english/">Support</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/manual/en/start">Docs</a></p></div></div>','','','','','',0,0,'','','','','<div style="background-color: #eaf0f6; font-family: Arial, Helvetica, sans-serif; padding: 30px; margin: 0;">
<table style="max-width: 560px; background-color: white; border-radius: 10px; padding: 10px 20px 40px;" cellspacing="0" cellpadding="0" align="center">
<thead>
<tr>
<td style="padding: 0px 0px 5px;"><a href="https://pandorafms.com/en/" target="_blank"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Pandora-FMS.png" width="206px"></a></td>
<td style="padding: 0px 0px 5px;">
<p style="text-align: right; color: #223549; font-weight: bold; line-height: 36px; padding: 0px; font-size: 12px;">Automatic alert system</p>
</td>
</tr>
<tr>
<td style="padding: 0px 0px 5px;" colspan="2"><hr style="border: 1px solid #f5f5f5; width: 100%; margin: 0px;"></td>
</tr>
</thead>
<tbody>
<tr>
<td colspan="2"><img src="https://pandorafms.com/wp-content/uploads/2022/03/System-email-Good-news.png" style="display: block; margin-left: auto; margin-right: auto; width: 105px; margin-top: 20px; padding: 0px;" width="105px"></td>
</tr>
<tr>
<td colspan="2">
<p style="font-size: 24px; text-align: center; color: #223549; padding: 0px 10%; line-height: 34px; margin: 20px 0px;">We have good news for you, alert has been <span style="text-transform: uppercase; font-weight: 800;">recovered</span></p>
<div><!--[if mso]><v:rect xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word" href="#" style="height:33px;v-text-anchor:middle;width:100px;" stroke="f" fillcolor="#D84A38"><w:anchorlock/><center><![endif]--><a style="background-color: #223549; border: none; color: white; padding: 15px 30px; text-align: center; text-decoration: none; display: block; font-size: 16px; margin-left: auto; margin-right: auto; border-radius: 100px; max-width: 50%; margin-top: 0px; font-weight: bold;" href="_homeurl_">Go to Pandora FMS Console</a><!--[if mso]></center></v:rect><![endif]--></div>
</td>
</tr>
<tr>
<td colspan="2">
<div style="background-color: #f6f6f6; border-radius: 10px; padding: 10px 20px; margin-top: 40px;">
<p style="font-size: 18px; line-height: 30px; color: #223549;">Monitoring details</p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Data: <span style="font-weight: 400!important;">_data_ <em>(_modulestatus_)</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Agent: <span style="font-weight: 400!important;">_agent_ <em>_address_</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Module: <span style="font-weight: 400!important;">_module_ <em>_moduledescription_</em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Timestamp: <span style="font-weight: 400!important;">_timestamp_</span></p>
</div>
</td>
</tr>
<tr>
<td style="padding: 20px 0px;" colspan="2">
<p style="font-size: 18px; line-height: 30px; color: #223549;">Report details</p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Generated: <span style="font-weight: 400!important;">_report_generated_date_<em><br></em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Report date: <span style="font-weight: 400!important;">_report_date_<em><br></em></span></p>
<p style="font-size: 15px; color: #333333; font-weight: 800; line-height: 15px;">Description: <span style="font-weight: 400!important;">_report_description_</span></p>
</td>
</tr>
</tbody>
</table>
<div style="text-align: center; margin-top: 10px;">
<p style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;"><a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/en/contact/">Contact Us</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/community/forums/forum/english/">Support</a> | <a style="font-size: 12px; text-decoration: none; font-weight: 400; color: #777;" href="https://pandorafms.com/manual/en/start">Docs</a></p>
</div>
</div>','','','','','');
-
+INSERT INTO `talert_actions` (`id`, `name`, `id_alert_command`) VALUES (6,'Create Pandora ITSM ticket',16);
-- alert templates (default)
INSERT INTO `talert_templates` (`id`,`name`,`description`,`id_alert_action`,`field1`,`field2`,`field3`,`field4`,`field5`,`field6`,`field7`,`field8`,`field9`,`field10`,`field11`,`field12`,`field13`,`field14`,`field15`,`field16`,`field17`,`field18`,`field19`,`field20`,`type`,`value`,`matches_value`,`max_value`,`min_value`,`time_threshold`,`max_alerts`,`min_alerts`,`time_from`,`time_to`,`monday`,`tuesday`,`wednesday`,`thursday`,`friday`,`saturday`,`sunday`,`recovery_notify`,`field1_recovery`,`field2_recovery`,`field3_recovery`,`field4_recovery`,`field5_recovery`,`field6_recovery`,`field7_recovery`,`field8_recovery`,`field9_recovery`,`field10_recovery`,`field11_recovery`,`field12_recovery`,`field13_recovery`,`field14_recovery`,`field15_recovery`,`field16_recovery`,`field17_recovery`,`field18_recovery`,`field19_recovery`,`field20_recovery`,`priority`,`id_group`,`special_day`,`wizard_level`,`min_alerts_reset_counter`,`disable_event`,`previous_name`, `schedule`)
@@ -1205,7 +1204,7 @@ INSERT INTO `tagent_custom_fields` VALUES (1,'Serial Number',0,0,'',0),(2,'
INSERT INTO `ttag` VALUES (1,'network','Network equipment','http://artica.es','','',''),(2,'critical','Critical modules','','','',''),(3,'dmz','DMZ Network Zone','','','',''),(4,'performance','Performance anda capacity modules','','','',''),(5,'configuration','','','','','');
-INSERT INTO `tevent_response` VALUES (1,'Ping to host','Ping to the agent host','ping -c 5 _agent_address_','command',0,620,500,0,'',0,90,0),(3,'Create incident from event','Create a incident from the event with the standard incidents system of Pandora FMS','index.php?sec=workspace&sec2=operation/incidents/incident_detail&insert_form&from_event=_event_id_','url',0,0,0,1,'',0,90,0),(5,'Restart agent','Restart the agent with using UDP protocol.
To use this response is necessary to have installed Pandora FMS server and console in the same machine.','/usr/share/pandora_server/util/udp_client.pl _agent_address_ 41122 "REFRESH AGENT"','command',0,620,500,0,'',0,90,0),(6,'Ping to module agent host','Ping to the module agent host','ping -c 5 _module_address_','command',0,620,500,0,'',0,90,0);
+INSERT INTO `tevent_response` VALUES (1,'Ping to host','Ping to the agent host','ping -c 5 _agent_address_','command',0,620,500,0,'',0,90,0),(3,'Create incident from event','Create a incident from the event with the standard incidents system of Pandora FMS','index.php?sec=workspace&sec2=operation/incidents/incident_detail&insert_form&from_event=_event_id_','url',0,0,0,1,'',0,90,0),(5,'Restart agent','Restart the agent with using UDP protocol.
To use this response is necessary to have installed Pandora FMS server and console in the same machine.','/usr/share/pandora_server/util/udp_client.pl _agent_address_ 41122 "REFRESH AGENT"','command',0,620,500,0,'',0,90,0),(6,'Ping to module agent host','Ping to the module agent host','ping -c 5 _module_address_','command',0,620,500,0,'',0,90,0),(7,'Create ticket in Pandora ITSM from event','Create a ticket in Pandora ITSM from an event','index.php?sec=manageTickets&sec2=operation/ITSM/itsm&operation=edit&from_event=_event_id_','url',0,0,0,1,'',0,90,1);
INSERT INTO `tupdate_settings` VALUES ('current_update', '412'), ('customer_key', 'PANDORA-FREE'), ('updating_binary_path', 'Path where the updated binary files will be stored'), ('updating_code_path', 'Path where the updated code is stored'), ('dbname', ''), ('dbhost', ''), ('dbpass', ''), ('dbuser', ''), ('dbport', ''), ('proxy', ''), ('proxy_port', ''), ('proxy_user', ''), ('proxy_pass', '');
diff --git a/pandora_console/update_manager_client/lib/UpdateManager/Client.php b/pandora_console/update_manager_client/lib/UpdateManager/Client.php
index ae893e2fb9..42d9e6367a 100644
--- a/pandora_console/update_manager_client/lib/UpdateManager/Client.php
+++ b/pandora_console/update_manager_client/lib/UpdateManager/Client.php
@@ -1018,7 +1018,7 @@ class Client
);
if ($sth === false) {
- // IntegriaIMS.
+ // Pandora ITSM.
$sth = $dbh->query(
'SELECT `value`
FROM `tconfig`
diff --git a/pandora_console/views/ITSM/ITSMCustomFields.php b/pandora_console/views/ITSM/ITSMCustomFields.php
new file mode 100644
index 0000000000..efdb9c0ef3
--- /dev/null
+++ b/pandora_console/views/ITSM/ITSMCustomFields.php
@@ -0,0 +1,107 @@
+ true,
+ 'message' => __('Incidence type not fields'),
+ ]
+ );
+} else {
+ $output = '
';
+ foreach ($customFields as $field) {
+ $options = [
+ 'name' => 'custom-fields['.$field['idIncidenceTypeField'].']',
+ 'required' => $field['isRequired'],
+ 'return' => true,
+ ];
+
+ $class = '';
+
+ switch ($field['type']) {
+ case 'COMBO':
+ $options['type'] = 'select';
+ $fieldsValues = explode(',', $field['comboValue']);
+ $options['fields'] = array_combine($fieldsValues, $fieldsValues);
+ $options['selected'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ break;
+
+ case 'TEXT':
+ $options['value'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ $options['type'] = 'text';
+ break;
+
+ case 'CHECKBOX':
+ $options['checked'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ $options['type'] = 'checkbox';
+ break;
+
+ case 'DATE':
+ $options['value'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ $options['type'] = 'text';
+ break;
+
+ case 'NUMERIC':
+ $options['value'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ $options['type'] = 'number';
+ break;
+
+ case 'TEXTAREA':
+ $options['value'] = ($fieldsData[$field['idIncidenceTypeField']] ?? null);
+ $options['type'] = 'textarea';
+ $options['rows'] = 4;
+ $options['columns'] = 0;
+ $class = 'incidence-type-custom-fields-textarea';
+ break;
+
+ default:
+ // Not posible.
+ break;
+ }
+
+ $output .= html_print_label_input_block(
+ $field['label'],
+ html_print_input($options),
+ ['div_class' => $class]
+ );
+ }
+
+ $output .= '
';
+
+ echo $output;
+}
diff --git a/pandora_console/views/ITSM/ITSMDashboardView.php b/pandora_console/views/ITSM/ITSMDashboardView.php
new file mode 100644
index 0000000000..a43fc9907e
--- /dev/null
+++ b/pandora_console/views/ITSM/ITSMDashboardView.php
@@ -0,0 +1,118 @@
+';
+ $output .= '
'.$title.'';
+ $labels = array_keys($data);
+ $options = [
+ 'width' => 320,
+ 'height' => 200,
+ 'waterMark' => $water_mark,
+ 'legend' => [
+ 'display' => true,
+ 'position' => 'right',
+ 'align' => 'center',
+ ],
+ 'labels' => $labels,
+ ];
+
+ $output .= '
';
+ $output .= pie_graph(
+ array_values($data),
+ $options
+ );
+ $output .= '
';
+ $output .= '
';
+
+ return $output;
+}
+
+
+// Header tabs.
+ui_print_standard_header(
+ __('ITSM Dashboard'),
+ '',
+ false,
+ 'ITSM_tab',
+ false,
+ $headerTabs,
+ [
+ [
+ 'link' => 'index.php?sec=ITSM&sec2=operation/ITSM/itsm',
+ 'label' => __('ITSM'),
+ ],
+ [
+ 'link' => 'index.php?sec=ITSM&sec2=operation/ITSM/itsm',
+ 'label' => __('ITSM Dashboard'),
+ ],
+ ]
+);
+
+if (empty($error) === false) {
+ ui_print_error_message($error);
+}
+
+if (empty($incidencesByStatus) === true) {
+ ui_print_info_message(
+ [
+ 'no_close' => true,
+ 'message' => __('Not found incidences'),
+ ]
+ );
+} else {
+ $output = '
';
+ $output .= draw_graph(__('Incidents by status'), $incidencesByStatus);
+ $output .= draw_graph(__('Incidents by priority'), $incidencesByPriorities);
+ $output .= draw_graph(__('Incidents by group'), $incidencesByGroups);
+ $output .= draw_graph(__('Incidents by user'), $incidencesByOwners);
+ $output .= '
';
+ echo $output;
+}
diff --git a/pandora_console/views/ITSM/ITSMTicketDetailView.php b/pandora_console/views/ITSM/ITSMTicketDetailView.php
new file mode 100644
index 0000000000..670531bfb2
--- /dev/null
+++ b/pandora_console/views/ITSM/ITSMTicketDetailView.php
@@ -0,0 +1,420 @@
+ 'index.php?sec=ITSM&sec2=operation/ITSM/itsm',
+ 'label' => __('ITSM'),
+ ],
+ [
+ 'link' => 'index.php?sec=ITSM&sec2=operation/ITSM/itsm&operation=list',
+ 'label' => __('ITSM Tickets'),
+ ],
+ [
+ 'link' => 'index.php?sec=ITSM&sec2=operation/ITSM/itsm',
+ 'label' => __('ITSM Detailed'),
+ ],
+ ]
+);
+
+if (empty($error) === false) {
+ ui_print_error_message($error);
+}
+
+if (empty($error_upload) === false) {
+ ui_print_error_message($error_upload);
+}
+
+if (empty($error_comment) === false) {
+ ui_print_error_message($error_comment);
+}
+
+if (empty($error_delete_attachment) === false) {
+ ui_print_error_message($error_delete_attachment);
+}
+
+if (empty($successfullyMsg) === false) {
+ ui_print_success_message($successfullyMsg);
+}
+
+if (empty($incidence) === true) {
+ ui_print_info_message(__('Incidence not found'));
+} else {
+ $nameIncidence = '--';
+ if (empty($incidence['idIncidenceType']) === false) {
+ $nameIncidence = $objectTypes[$incidence['idIncidenceType']];
+ }
+
+ // Details box.
+ $details_box = '
';
+ ui_toggle(
+ $details_box,
+ __('Details'),
+ '',
+ 'details_box',
+ false,
+ false,
+ '',
+ 'ITSM_details_content white-box-content',
+ 'ITSM_details_shadow box-flat white_table_graph'
+ );
+ ui_toggle(
+ $people_box,
+ __('People'),
+ '',
+ 'people_box',
+ false,
+ false,
+ '',
+ 'ITSM_details_content white-box-content',
+ 'ITSM_details_shadow box-flat white_table_graph'
+ );
+ ui_toggle(
+ $dates_box,
+ __('Dates'),
+ '',
+ 'dates_box',
+ false,
+ false,
+ '',
+ 'ITSM_details_content white-box-content',
+ 'ITSM_details_shadow box-flat white_table_graph'
+ );
+ echo '
';
+ $description_box .= str_replace("\r\n", '', $incidence['description']);
+ $description_box .= '
';
+ ui_toggle($description_box, __('Description'), '', '', false);
+
+ if (empty($inventories) === false) {
+ $inventories_box = '
';
+ ui_toggle($inventories_box, __('Related to inventory object'), '', '', false);
+ }
+
+ // Files section table.
+ $table_files_section = new stdClass();
+ $table_files_section->width = '100%';
+ $table_files_section->id = 'files_section_table';
+ $table_files_section->class = 'databox filters';
+ $table_files_section->head = [];
+
+ $table_files_section->data = [];
+ $table_files_section->size = [];
+ $table_files_section->size[0] = '20%';
+ $table_files_section->size[1] = '60%';
+ $table_files_section->size[2] = '20%';
+
+ $table_files_section->data[0][0] = '