array(
'active' => false,
'text' => '' .
html_print_image ("images/page_white_text.png", true, array ("title" => __('Incidents'))) .''),
'editor' => array(
'active' => false,
'text' => '' .
html_print_image ("images/add.png", true, array ("title" => __('New Incident'))) .''));
}
else {
$buttons = array(
'list' => array(
'active' => false,
'text' => '' .
html_print_image ("images/page_white_text.png", true, array ("title" => __('Incidents'))) .''),
'incident' => array(
'active' => false,
'text' => '' .
html_print_image ("images/eye.png", true, array ("title" => __('Incident details'))) .''),
'workunits' => array(
'active' => false,
'text' => '' .
html_print_image ("images/computer.png", true, array ("title" => __('Workunits'))) .''),
'files' => array(
'active' => false,
'text' => '' .
html_print_image ("images/file.png", true, array ("title" => __('Files'))) .''),
'tracking' => array(
'active' => false,
'text' => '' .
html_print_image ("images/comments.png", true, array ("title" => __('Tracking'))) .''));
}
$buttons[$tab]['active'] = true;
ui_print_page_header (__('Incident management'), "images/book_edit.png", false, "", false, $buttons);
if ($update_incident == 1) {
$values[0] = $id_incident;
$values[1] = urlencode(io_safe_output(get_parameter('title')));
$values[2] = urlencode(io_safe_output(get_parameter('description')));
$values[3] = urlencode(io_safe_output(get_parameter('epilog')));
$values[4] = get_parameter('group');
$values[5] = get_parameter('priority');
$values[6] = get_parameter('source');
$values[7] = get_parameter('resolution');
$values[8] = get_parameter('status');
$values[9] = get_parameter('id_user_assigned');
$params = implode($token, $values);
$url = $integria_api."&op=update_incident&token=".$token."¶ms=".$params;
// Call the integria API
$result = incidents_call_api($url);
$result_array = incidents_xml_to_array($result);
if ($result_array['data']) {
ui_print_success_message (__("Incident updated"));
}
else {
ui_print_error_message (__("There was a problem updating the incident, please check if any field was modified and the values are correct."));
}
}
$create_incident = get_parameter('create_incident', 0);
if ($create_incident == 1) {
$values[0] = urlencode(io_safe_output(get_parameter('title')));
$values[1] = get_parameter('group');
$values[2] = get_parameter('priority');
$values[3] = urlencode(io_safe_output(get_parameter('description')));
$values[4] = $config['integria_inventory'];
$params = implode($token, $values);
$url = $integria_api."&op=create_incident&token=".$token."¶ms=".$params;
// Call the integria API
$result = incidents_call_api($url);
$result_array = incidents_xml_to_array($result);
if ($result_array['data']) {
ui_print_success_message (__("Incident created"));
}
else {
ui_print_error_message (__("There was a problem creating incident"));
}
}
$attach_file = get_parameter('attach_file', 0);
if ($attach_file == 1) {
if ($_FILES['new_file']['name'] != "" && $_FILES['new_file']['error'] == 0) {
$file_content = file_get_contents($_FILES["new_file"]["tmp_name"]);
$values[0] = $id_incident;
$values[1] = $_FILES['new_file']['name'];
$values[2] = $_FILES['new_file']['size'];
$values[3] = io_safe_output(get_parameter('description'), __('No description available'));
$values[4] = base64_encode($file_content);
$params = implode($token, $values);
$url = $integria_api."&op=attach_file&token=".$token;
// Call the integria API
$result = incidents_call_api($url, array('params' => $params));
$result_array = incidents_xml_to_array($result);
if ($result_array['data'] == 0) {
ui_print_success_message (__("File uploaded"));
}
else {
ui_print_error_message (__("There was a problem uploading file"));
}
}
else {
switch ($_FILES['new_file']['error']) {
case 1:
ui_print_error_message (__('File is too big'));
break;
case 3:
ui_print_error_message (__('File was partially uploaded. Please try again'));
break;
case 4:
ui_print_error_message (__('No file was uploaded'));
break;
default:
ui_print_error_message (__('Generic upload error').'(Code: '.$_FILES['new_file']['error'].')');
break;
}
}
}
$delete_file = get_parameter('delete_file', 0);
if ($delete_file != 0 && !$attach_file) {
$url = $integria_api."&op=delete_file¶ms=".$delete_file;
// Call the integria API
$result = incidents_call_api($url);
$result = incidents_call_api($url);
$result_array = incidents_xml_to_array($result);
if ($result_array['data'] == 0 || $result_array['data'] == -2) {
ui_print_success_message (__("File deleted"));
}
else if ($result_array['data'] == -1) {
ui_print_error_message (__("You user doesn't have enough rights to delete this file"));
}
}
$delete_incident = get_parameter('delete_incident', 0);
if ($delete_incident != 0) {
$url = $integria_api."&op=delete_incident¶ms=".$delete_incident;
// Call the integria API
$result = incidents_call_api($url);
$result_array = incidents_xml_to_array($result);
if ($result_array['data']) {
ui_print_success_message (__("Incident deleted"));
}
else {
ui_print_error_message (__("There was a problem deteling incident"));
}
}
$create_workunit = get_parameter('create_workunit', 0);
if ($create_workunit == 1) {
$values[0] = $id_incident;
$values[1] = str_replace(" ", "%20", io_safe_output(get_parameter('description')));
$values[2] = get_parameter('time_used');
$values[3] = get_parameter('have_cost');
$values[4] = get_parameter('public');
$values[5] = get_parameter('profile');
$params = implode($token, $values);
$url = $integria_api."&op=create_workunit&token=".$token."¶ms=".$params;
// Call the integria API
$result = incidents_call_api($url);
$result_array = incidents_xml_to_array($result);
if ($result_array['data']) {
ui_print_success_message (__("Workunit added"));
}
else {
ui_print_error_message (__("There was a problem adding workunit"));
}
}
$params = array();
// Set the url with parameters to call the api
switch ($tab) {
case 'list':
$search_string = get_parameter('search_string', "");
$params[0] = $search_string;
$search_status = get_parameter('search_status', -10);
$params[1] = $search_status;
$search_group = get_parameter('search_group', 1);
$params[2] = $search_group;
$params = implode($token,$params);
$url = $integria_api."&op=get_incidents&token=".$token."¶ms=".$params;
$url_resolutions = $integria_api."&op=get_incidents_resolutions";
$url_status = $integria_api."&op=get_incidents_status";
$url_groups = $integria_api."&op=get_groups¶ms=1";
break;
case 'incident':
case 'editor':
//Request incident information if any
if ($id_incident) {
$url = $integria_api."&op=get_incident_details¶ms=".$id_incident;
}
else {
$url = $integria_api."&op=get_incident_details";
}
$url_resolutions = $integria_api."&op=get_incidents_resolutions";
$url_status = $integria_api."&op=get_incidents_status";
$url_sources = $integria_api."&op=get_incidents_sources";
$url_groups = $integria_api."&op=get_groups¶ms=0";
$url_users = $integria_api."&op=get_users";
break;
case 'workunits':
$url = $integria_api."&op=get_incident_workunits¶ms=".$id_incident;
break;
case 'files':
$url = $integria_api."&op=get_incident_files¶ms=".$id_incident;
break;
case 'tracking':
$url = $integria_api."&op=get_incident_tracking¶ms=".$id_incident;
break;
}
if (isset($url)) {
// Call the integria API
$xml = incidents_call_api($url);
}
else {
$xml = "";
}
// If is a valid XML, parse it
if (xml_parse(xml_parser_create(), $xml)) {
// Check if xml is empty
if($xml == "\n\n") {
$result = false;
}
else {
$result = incidents_xml_to_array($xml);
}
if($result == false) {
$result = array();
}
switch($tab) {
case 'list':
$result_resolutions = incidents_xml_to_array(incidents_call_api($url_resolutions));
$result_status = incidents_xml_to_array(incidents_call_api($url_status));
$result_groups = incidents_xml_to_array(incidents_call_api($url_groups));
require_once('incident.list.php');
break;
case 'editor':
case 'incident':
$result_resolutions = incidents_xml_to_array(incidents_call_api($url_resolutions));
$result_status = incidents_xml_to_array(incidents_call_api($url_status));
$result_sources = incidents_xml_to_array(incidents_call_api($url_sources));
$result_groups = incidents_xml_to_array(incidents_call_api($url_groups));
$result_users = incidents_xml_to_array(incidents_call_api($url_users));
require_once('incident.incident.php');
break;
case 'workunits':
require_once('incident.workunits.php');
break;
case 'files':
require_once('incident.files.php');
break;
case 'tracking':
require_once('incident.tracking.php');
break;
}
}
else {
ui_print_error_message(__("There is a error in the message from your Integria or there is not connection."));
}
echo '
';
?>