191 lines
6.0 KiB
XML
191 lines
6.0 KiB
XML
<?xml version="1.0" encoding="utf-8"?>
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<chapter id="chapter2">
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<title>Users</title>
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<para>
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The definition of a user is based on the user's daily
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activity. One or more profiles can be assigned to a single user
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</para>
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<para>
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A profile is a list of actions a user can or cannot perform on a
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given group, e.g. "view incidents", "database management", etc
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</para>
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<para>
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Each user is given a number of groups of agents he/she has
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permission to access, as well as the administrative profile he/she
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will have in each group. Each user can belong to one or more
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groups, with an assigned profile for each of them.
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</para>
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<para>
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Agent belongs to a group and only one, sharing the group with
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agents of similar characteristics. Groups also contain incidents.
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</para>
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<para>
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Summarizing: User profiles in Pandora define which users can
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access Pandora as well as what each user can do. Groups define
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elements in common among various users. Each user could be in one
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or more groups at any one time. Each group has user profiles which
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are defined and attached to it. A profile is a list of things a
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user can do, such as view incidents, manage database or other.
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</para>
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<sect1 id="sec2.1">
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<title>Profile manager</title>
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<para>
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Pandora's profile manager is used to assign specific profiles to
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each user. A hierarchy of users is so created, structured by the
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user's profile within the company. With this system different
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security levels can be implemented: read-only users, agent group
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coordinators or system administrators.
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</para>
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<para>
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A profile is created from the Profile Manager tool in the
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Administration menu. There are five predefined profiles:
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</para>
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<itemizedlist>
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<listitem>
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<para>Operator (Read)</para>
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</listitem>
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<listitem>
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<para>Operator (Write)</para>
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</listitem>
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<listitem>
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<para>Chief Operator</para>
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</listitem>
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<listitem>
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<para>Group coordinator</para>
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</listitem>
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<listitem>
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<para>Pandora Administrator</para>
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</listitem>
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</itemizedlist>
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<para>
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To create a new profile click on "Manage Profiles" >
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"Create Profile" in the Administration Menu
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</para>
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<graphic fileref="images/image002.png" valign="bottom" align="center"/>
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<para>
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Any of the following roles can be assigned to a new profile:
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</para>
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<itemizedlist>
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<listitem>
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<para>View incidents (IR)</para>
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</listitem>
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<listitem>
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<para>Edit incidents (IW)</para>
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</listitem>
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<listitem>
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<para>Manage incidents (IM)</para>
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</listitem>
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<listitem>
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<para>
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View agents (AR). To view agents as well as the events
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generated by them
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</para>
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</listitem>
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<listitem>
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<para>Edit agents (AW). To modify then agent's modules</para>
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</listitem>
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<listitem>
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<para>Edit alerts (LW). To modify the alerts assigned to an agent</para>
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</listitem>
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<listitem>
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<para>Manage users (UM). To modify users and their roles</para>
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</listitem>
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<listitem>
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<para>
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Manage DB (DM). To modify the configuration and data of the
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database (Global)
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</para>
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</listitem>
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<listitem>
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<para>Manage alerts (LM). To define new alerts (Global)</para>
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</listitem>
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<listitem>
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<para>Manage Pandora (PM). To modify general system settings</para>
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</listitem>
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</itemizedlist>
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</sect1>
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<sect1 id="sec2.2">
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<title>Adding a user</title>
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<para>
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A user is added clicking on "Manage Users">"Create user"
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in the Administration Menu
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</para>
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<para>
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To create a new user it is necessary to, at least, fill in
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the user ID, the password (twice) and Pandora's global
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profile.
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</para>
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<para>
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A global profile for a user maybe Administrator or
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Standard User.
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</para>
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<para>
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A user with an "Administrator" profile will have the
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highest security privileges in Pandora.
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</para>
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<graphic fileref="images/image003.png" valign="bottom" align="center"/>
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<para>
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Profiles must be assigned for each of the groups a new
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"standard" profile user can access, once the user is
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created and his configuration updated.
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</para>
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<graphic fileref="images/image004.png" valign="bottom" align="center"/>
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<para>
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A user profile is deleted by clicking on the delete icon
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<inlinegraphic fileref="images/cancel.png"/> on the right
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hand side of the profile.
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</para>
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</sect1>
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<sect1 id="sec2.3">
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<title>Deleting a user</title>
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<para>
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A user is deleted by clicking on the delete icon <inlinegraphic
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fileref="images/cancel.png"/> on the right hand side
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of the user. The list of users is accessed through the
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"Manage Users" option in the Administration menu.
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<graphic fileref="images/image005.png" valign="bottom" align="center"/>
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</para>
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</sect1>
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<sect1 id="sec2.4">
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<title>Statistics</title>
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<para>
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The user activity statistics show a graph with the
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activity of the user, being the number of events the audit
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has generated for each user. The number of events of a
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user usually reflects the user's activity.
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</para>
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<para>
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Click on "View Users" > "Statistics" in the Operation
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menu to show this graph:
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<graphic fileref="images/image006.png" valign="bottom" align="center"/>
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</para>
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</sect1>
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<sect1 id="sec2.5">
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<title>Messages to users</title>
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<para>
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To create a new message to other user, go to "Messages"
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section in the Operation menu. You can also read the
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received messages, but the sent messages are not stored.
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</para>
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<sect2 id="sec2.5.1">
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<title>Messages to groups</title>
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<para>
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From "Messages" > "Messages to groups" section in the
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Operation menu you can send messages to groups of users. The
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sent messages will not be stores.
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</para>
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</sect2>
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</sect1>
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</chapter>
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