778 lines
20 KiB
PHP
778 lines
20 KiB
PHP
<?php
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/**
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* ITSM setup.
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*
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* @category Setup
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* @package Pandora FMS
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* @subpackage Opensource
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* @version 1.0.0
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* @license See below
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*
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* ______ ___ _______ _______ ________
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* | __ \.-----.--.--.--| |.-----.----.-----. | ___| | | __|
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* | __/| _ | | _ || _ | _| _ | | ___| |__ |
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* |___| |___._|__|__|_____||_____|__| |___._| |___| |__|_|__|_______|
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*
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* ============================================================================
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* Copyright (c) 2005-2023 Pandora FMS
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* Please see https://pandorafms.com/community/ for full contribution list
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* This program is free software; you can redistribute it and/or
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* modify it under the terms of the GNU General Public License
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* as published by the Free Software Foundation for version 2.
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* This program is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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* ============================================================================
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*/
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use PandoraFMS\ITSM\ITSM;
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// Load globals.
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global $config;
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check_login();
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if (! check_acl($config['id_user'], 0, 'PM') && ! is_user_admin($config['id_user'])) {
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db_pandora_audit(
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AUDIT_LOG_ACL_VIOLATION,
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'Trying to access Setup Management'
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);
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include 'general/noaccess.php';
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return;
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}
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$error = '';
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$group_values = [];
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$priority_values = [];
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$object_types_values = [];
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$status_values = [];
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$node = [];
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try {
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$ITSM = new ITSM();
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$has_connection = $ITSM->ping();
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$group_values = $ITSM->getGroups();
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$priority_values = $ITSM->getPriorities();
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$status_values = $ITSM->getStatus();
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$object_types_values = $ITSM->getObjectypes();
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if ((bool) get_parameter('update_config', 0) === true) {
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$ITSM_groups_agents_sync_base = null;
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if (empty($config['ITSM_groups_agents_sync']) === false) {
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$ITSM_groups_agents_sync_base = base64_encode($config['ITSM_groups_agents_sync']);
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}
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$set_config_inventories = $ITSM->createNode(
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[
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'serverAuth' => md5($config['server_unique_identifier']),
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'apiPass' => md5($config['api_password']),
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'agentsForExecution' => $config['ITSM_agents_sync'],
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'groups' => $ITSM_groups_agents_sync_base,
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'mode' => $config['ITSM_mode_agents_sync'],
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'path' => $config['ITSM_public_url'],
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'label' => array_keys(servers_get_names())[0],
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'nodeId' => $config['metaconsole_node_id'],
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]
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);
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}
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try {
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$node = $ITSM->getNode(md5($config['server_unique_identifier']));
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} catch (\Throwable $th) {
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$node = [];
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}
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} catch (\Throwable $th) {
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$error = $th->getMessage();
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$has_connection = false;
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}
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if ($has_connection === false && $config['ITSM_enabled']) {
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ui_print_error_message(__('ITSM API is not reachable, %s', $error));
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}
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$table_enable = new StdClass();
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$table_enable->data = [];
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$table_enable->width = '100%';
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$table_enable->id = 'itsm-enable-setup';
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$table_enable->class = 'databox filters';
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$table_enable->size['name'] = '30%';
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$table_enable->style['name'] = 'font-weight: bold';
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// Enable Pandora ITSM.
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$row = [];
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$row['name'] = __('Enable Pandora ITSM');
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$row['control'] = html_print_checkbox_switch('ITSM_enabled', 1, $config['ITSM_enabled'], true);
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$table_enable->data['ITSM_enabled'] = $row;
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// Remote config table.
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$table_remote = new StdClass();
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$table_remote->data = [];
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$table_remote->width = '100%';
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$table_remote->styleTable = 'margin-bottom: 10px;';
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$table_remote->id = 'ITSM-remote-setup';
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$table_remote->class = 'databox filters filter-table-adv';
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$table_remote->size['hostname'] = '50%';
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$table_remote->size['api_pass'] = '50%';
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// Enable ITSM user configuration.
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$row = [];
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$row['user_level'] = html_print_label_input_block(
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__('Pandora ITSM configuration at user level'),
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html_print_checkbox_switch(
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'ITSM_user_level_conf',
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1,
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$config['ITSM_user_level_conf'],
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true
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)
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);
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$table_remote->data['ITSM_user_level_conf'] = $row;
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// ITSM hostname.
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$row = [];
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$row['hostname'] = html_print_label_input_block(
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__('URL to Pandora ITSM setup').ui_print_help_tip(
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__('Full URL (e.g., http://192.168.1.20/XXX/api/v2).'),
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true
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),
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html_print_input_text(
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'ITSM_hostname',
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$config['ITSM_hostname'],
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'',
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30,
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100,
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true
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),
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['div_class' => 'ITSM-remote-setup-ITSM_hostname']
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);
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if (isset($config['ITSM_token']) === false) {
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$config['ITSM_token'] = '';
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}
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// ITSM token.
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$row['password'] = html_print_label_input_block(
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__('Token'),
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html_print_input_password(
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'ITSM_token',
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io_output_password($config['ITSM_token']),
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'',
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30,
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100,
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true
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),
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['div_class' => 'ITSM-remote-setup-ITSM_token']
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);
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$table_remote->data['ITSM_token'] = $row;
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// Test.
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$row = [];
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$button_test = html_print_button(
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__('Test'),
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'ITSM',
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false,
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'',
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[
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'icon' => 'cog',
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'mode' => 'secondary mini',
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],
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true
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);
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$button_test .= '<span id="ITSM-spinner" class="invisible"> ';
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$button_test .= html_print_image(
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'images/spinner.gif',
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true
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);
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$button_test .= '</span>';
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$button_test .= '<span id="ITSM-success" class="invisible"> ';
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$button_test .= html_print_image(
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'images/status_sets/default/severity_normal.png',
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true
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);
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$button_test .= ' '.__('Connection is OK').'</span>';
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$button_test .= '<span id="ITSM-failure" class="invisible"> ';
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$button_test .= html_print_image(
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'images/status_sets/default/severity_critical.png',
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true
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);
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$button_test .= ' '.__('Connection failed').'</span>';
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$button_test .= ' <span id="ITSM-message" class="invisible"></span>';
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$row['control'] = html_print_label_input_block(
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__('Test connection PFMS to Pandora ITSM'),
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$button_test,
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['div_class' => 'ITSM-remote-setup-ITSM_token']
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);
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$table_remote->data['ITSM_test'] = $row;
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$row = [];
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$itsm_public_url = $config['ITSM_public_url'];
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if (empty($itsm_public_url) === true) {
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$itsm_public_url = $config['homeurl'];
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if (isset($config['public_url']) === true && empty($config['public_url']) === false) {
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$itsm_public_url = $config['public_url'];
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}
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}
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$row['publicUrl'] = html_print_label_input_block(
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__('URL connect to API %s', get_product_name()).ui_print_help_tip(
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__('Full URL (e.g., http://192.168.1.20/XXX/api/v2).'),
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true
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),
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html_print_input_text(
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'ITSM_public_url',
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$itsm_public_url,
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'',
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30,
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100,
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true
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)
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);
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$row['agentsSync'] = html_print_label_input_block(
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__('Number of Agents to synchronize').ui_print_help_tip(
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__('Number of agents that will synchronize at the same time, minimum 10 max 1000'),
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true
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),
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html_print_input_number(
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[
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'name' => 'ITSM_agents_sync',
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'min' => 10,
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'max' => 1000,
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'value' => ($config['ITSM_agents_sync'] ?? 20),
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]
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)
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);
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$table_remote->data['ITSM_sync_inventory'] = $row;
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$row = [];
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$itsm_groups_agents_sync = [];
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if (empty($config['ITSM_groups_agents_sync']) === false) {
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$itsm_groups_agents_sync = json_decode(
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io_safe_output($config['ITSM_groups_agents_sync']),
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true
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);
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}
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$mode_values = [
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1 => __('Enable'),
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2 => __('Disable'),
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];
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$row['modeAgentsSync'] = html_print_label_input_block(
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__('Synchronize agents mode'),
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html_print_select(
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$mode_values,
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'ITSM_mode_agents_sync',
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$config['ITSM_mode_agents_sync'],
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'',
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__('All'),
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0,
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true,
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false,
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true,
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'',
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false
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)
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);
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$row['groupsAgentsSync'] = html_print_label_input_block(
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__('Agent groups to synchronize'),
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html_print_select_groups(
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false,
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'AW',
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false,
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'ITSM_groups_agents_sync[]',
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$itsm_groups_agents_sync,
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'',
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'',
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'',
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true,
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true
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)
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);
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$table_remote->data['ITSM_sync_inventory_filters'] = $row;
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// Test.
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$row = [];
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$button_test_pandora = html_print_button(
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__('Test'),
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'ITSM-pandora',
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false,
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'',
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[
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'icon' => 'cog',
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'mode' => 'secondary mini',
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],
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true
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);
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$button_test_pandora .= '<span id="ITSM-spinner-pandora" class="invisible"> ';
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$button_test_pandora .= html_print_image(
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'images/spinner.gif',
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true
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);
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$button_test_pandora .= '</span>';
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$button_test_pandora .= '<span id="ITSM-success-pandora" class="invisible"> ';
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$button_test_pandora .= html_print_image(
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'images/status_sets/default/severity_normal.png',
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true
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);
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$button_test_pandora .= ' '.__('Connection is OK').'</span>';
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$button_test_pandora .= '<span id="ITSM-failure-pandora" class="invisible"> ';
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$button_test_pandora .= html_print_image(
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'images/status_sets/default/severity_critical.png',
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true
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);
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$button_test_pandora .= ' '.__('Connection failed').'</span>';
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$button_test_pandora .= ' <span id="ITSM-message-pandora" class="invisible"></span>';
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$row['control-test'] = html_print_label_input_block(
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__('Test conection ITSM to pandora'),
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$button_test_pandora
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);
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if (empty($node) === false) {
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$progressbar = '';
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$progress = 0;
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if (empty($node['total']) === false) {
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if (empty($node['accumulate']) === true) {
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$node['accumulate'] = 0;
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}
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$progress = round(($node['accumulate'] * 100 / $node['total']));
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}
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if (empty($node['error']) === false) {
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$progressbar = $node['error'];
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} else if (empty($node['total']) === false) {
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$progressbar = '<div class="flex mrgn_5px">';
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$progressbar .= ui_progress($progress, '150px', '1.3', '#14524f', true, '', false, 'margin-right:5px; color:#c0ccdc');
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$progressbar .= ' ( '.$node['accumulate'].' / '.$node['total'].' ) '.__('Agents');
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$progressbar .= '</div>';
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} else {
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$progressbar = '--';
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}
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// $progressbar .= (empty($node['dateStart']) === false) ? human_time_comparation($node['dateStart']) : __('Never');
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$row['control-test-pandora'] = html_print_label_input_block(
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__('Progress on agents to be synchronized'),
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$progressbar
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);
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}
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$table_remote->data['ITSM_test_pandora'] = $row;
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// Alert settings.
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$table_alert_settings = new StdClass();
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$table_alert_settings->data = [];
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$table_alert_settings->rowspan = [];
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$table_alert_settings->width = '100%';
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$table_alert_settings->styleTable = 'margin-bottom: 10px;';
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$table_alert_settings->id = 'ITSM-settings-setup';
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$table_alert_settings->class = 'databox filters filter-table-adv';
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$table_alert_settings->size[0] = '50%';
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$table_alert_settings->size[1] = '50%';
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// Alert incident title.
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$table_alert_settings->data[0][0] = html_print_label_input_block(
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__('Title'),
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html_print_input_text(
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'incident_title',
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$config['incident_title'],
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__('Name'),
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50,
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100,
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true,
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false,
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false
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)
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);
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// Alert incident description.
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$table_alert_settings->rowspan[0][1] = 3;
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$table_alert_settings->data[0][1] = html_print_label_input_block(
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__('Ticket body'),
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html_print_textarea(
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'incident_content',
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9,
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25,
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$config['incident_content'],
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'',
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true
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)
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);
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// Alert default group.
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$table_alert_settings->data[1][0] = html_print_label_input_block(
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__('Group'),
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html_print_select(
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$group_values,
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'default_group',
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$config['default_group'],
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'',
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'',
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0,
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true,
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false,
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true,
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'',
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false
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)
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);
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// Alert default owner.
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$table_alert_settings->data[2][0] = html_print_label_input_block(
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__('Owner'),
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html_print_autocomplete_users_from_pandora_itsm(
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'default_owner',
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$config['default_owner'],
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true,
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'30',
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false,
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false,
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'w100p'
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),
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['div_class' => 'inline']
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);
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// Alert default incident status.
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$table_alert_settings->data[3][0] = html_print_label_input_block(
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__('Status'),
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html_print_select(
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$status_values,
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'incident_status',
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$config['incident_status'],
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'',
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__('Select'),
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0,
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true,
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false,
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true,
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'',
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false
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)
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);
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// Alert default criticity.
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$table_alert_settings->data[3][1] = html_print_label_input_block(
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__('Priority'),
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html_print_select(
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$priority_values,
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'default_criticity',
|
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$config['default_criticity'],
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'',
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__('Select'),
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0,
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true,
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false,
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true,
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'',
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false
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)
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);
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// Alert default incident type.
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$table_alert_settings->data[4][0] = html_print_label_input_block(
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__('Type'),
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html_print_select(
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$object_types_values,
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'incident_type',
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$config['incident_type'],
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'',
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__('Select'),
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0,
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true,
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false,
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true,
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'',
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false
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)
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);
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// Custom response settings.
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$table_cr_settings = new StdClass();
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$table_cr_settings->data = [];
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$table_cr_settings->width = '100%';
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$table_cr_settings->styleTable = 'margin-bottom: 10px;';
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$table_cr_settings->id = 'ITSM-cr-settings-setup';
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$table_cr_settings->class = 'databox filters filter-table-adv';
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$table_cr_settings->size[0] = '50%';
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$table_cr_settings->size[1] = '50%';
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// Custom response incident title.
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$table_cr_settings->data[0][0] = html_print_label_input_block(
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__('Title'),
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html_print_input_text(
|
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'cr_incident_title',
|
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$config['cr_incident_title'],
|
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__('Name'),
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50,
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100,
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true,
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false,
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false
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)
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);
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// Custom response incident description.
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$table_cr_settings->rowspan[0][1] = 3;
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$table_cr_settings->data[0][1] = html_print_label_input_block(
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__('Ticket body'),
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html_print_textarea(
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'cr_incident_content',
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9,
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25,
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$config['cr_incident_content'],
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'',
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true
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)
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);
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// Custom response default group.
|
|
$table_cr_settings->data[1][0] = html_print_label_input_block(
|
|
__('Group'),
|
|
html_print_select(
|
|
$group_values,
|
|
'cr_default_group',
|
|
$config['cr_default_group'],
|
|
'',
|
|
__('Select'),
|
|
0,
|
|
true,
|
|
false,
|
|
true,
|
|
'',
|
|
false
|
|
)
|
|
);
|
|
|
|
// Custom response default owner.
|
|
$table_cr_settings->data[2][0] = html_print_label_input_block(
|
|
__('Owner'),
|
|
html_print_autocomplete_users_from_pandora_itsm(
|
|
'cr_default_owner',
|
|
$config['cr_default_owner'],
|
|
true,
|
|
'30',
|
|
false,
|
|
false,
|
|
'w100p'
|
|
),
|
|
['div_class' => 'inline']
|
|
);
|
|
|
|
// Custom response default incident status.
|
|
$row = [];
|
|
$table_cr_settings->data[3][0] = html_print_label_input_block(
|
|
__('Status'),
|
|
html_print_select(
|
|
$status_values,
|
|
'cr_incident_status',
|
|
$config['cr_incident_status'],
|
|
'',
|
|
__('Select'),
|
|
0,
|
|
true,
|
|
false,
|
|
true,
|
|
'',
|
|
false
|
|
)
|
|
);
|
|
|
|
// Custom response default criticity.
|
|
$table_cr_settings->data[3][1] = html_print_label_input_block(
|
|
__('Priority'),
|
|
html_print_select(
|
|
$priority_values,
|
|
'cr_default_criticity',
|
|
$config['cr_default_criticity'],
|
|
'',
|
|
__('Select'),
|
|
0,
|
|
true,
|
|
false,
|
|
true,
|
|
'',
|
|
false
|
|
)
|
|
);
|
|
|
|
// Custom response default incident type.
|
|
$table_cr_settings->data[4][0] = html_print_label_input_block(
|
|
__('Type'),
|
|
html_print_select(
|
|
$object_types_values,
|
|
'cr_incident_type',
|
|
$config['cr_incident_type'],
|
|
'',
|
|
__('Select'),
|
|
0,
|
|
true,
|
|
false,
|
|
true,
|
|
'',
|
|
false
|
|
)
|
|
);
|
|
|
|
// Print.
|
|
echo '<div class="center pdd_b_10px mrgn_btn_20px white_box max_floating_element_size">';
|
|
echo '<a target="_blank" rel="noopener noreferrer" href="https://pandorafms.com/itsm/">';
|
|
html_print_image(
|
|
'images/pandoraITSM_logo.png',
|
|
false,
|
|
['class' => 'w600px mrgn_top_15px']
|
|
);
|
|
echo '</a>';
|
|
echo '<br />';
|
|
echo '<div class="ITSM_title">';
|
|
echo __('Pandora ITSM');
|
|
echo '</div>';
|
|
echo '<a target="_blank" rel="noopener noreferrer" href="https://pandorafms.com/itsm/">';
|
|
echo 'https://pandorafms.com/itsm/';
|
|
echo '</a>';
|
|
echo '</div>';
|
|
|
|
echo "<form method='post' class='max_floating_element_size'>";
|
|
html_print_input_hidden('update_config', 1);
|
|
|
|
// Form enable.
|
|
echo '<div id="form_enable">';
|
|
html_print_table($table_enable);
|
|
echo '</div>';
|
|
|
|
// Form remote.
|
|
echo '<div id="form_remote">';
|
|
echo '<fieldset>';
|
|
echo '<legend>'.__('Pandora ITSM API settings').'</legend>';
|
|
|
|
html_print_table($table_remote);
|
|
|
|
echo '</fieldset>';
|
|
echo '</div>';
|
|
|
|
if ($has_connection !== false) {
|
|
// Form alert default settings.
|
|
echo '<div id="form_alert_settings">';
|
|
echo '<fieldset class="mrgn_top_15px">';
|
|
echo '<legend>'.__('Alert default values').' '.ui_print_help_icon('alert_macros', true).'</legend>';
|
|
|
|
html_print_table($table_alert_settings);
|
|
|
|
echo '</fieldset>';
|
|
echo '</div>';
|
|
|
|
// Form custom response default settings.
|
|
echo '<div id="form_custom_response_settings">';
|
|
echo '<fieldset class="mrgn_top_15px">';
|
|
echo '<legend>'.__('Event custom response default values').' '.ui_print_help_icon('alert_macros', true).'</legend>';
|
|
|
|
html_print_table($table_cr_settings);
|
|
|
|
echo '</fieldset>';
|
|
echo '</div>';
|
|
|
|
$update_button = html_print_submit_button(
|
|
__('Update'),
|
|
'update_button',
|
|
false,
|
|
['icon' => 'update'],
|
|
true
|
|
);
|
|
} else {
|
|
$update_button = html_print_submit_button(
|
|
__('Update and continue'),
|
|
'update_button',
|
|
false,
|
|
['icon' => 'update'],
|
|
true
|
|
);
|
|
}
|
|
|
|
html_print_action_buttons($update_button);
|
|
|
|
echo '</form>';
|
|
|
|
ui_require_javascript_file('ITSM');
|
|
|
|
?>
|
|
|
|
<script type="text/javascript">
|
|
if($('input:checkbox[name="ITSM_user_level_conf"]').is(':checked'))
|
|
{
|
|
$('.ITSM-remote-setup-ITSM_token').hide()
|
|
}
|
|
|
|
var handleUserLevel = function(event) {
|
|
var is_checked = $('input:checkbox[name="ITSM_enabled"]').is(':checked');
|
|
var is_checked_userlevel = $('input:checkbox[name="ITSM_user_level_conf"]').is(':checked');
|
|
|
|
if (event.target.value == '1' && is_checked && !is_checked_userlevel) {
|
|
showUserPass();
|
|
$('input:checkbox[name="ITSM_user_level_conf"]').attr('checked', true);
|
|
}
|
|
else {
|
|
hideUserPass();
|
|
$('input:checkbox[name="ITSM_user_level_conf"]').attr('checked', false);
|
|
};
|
|
}
|
|
|
|
$('input:checkbox[name="ITSM_enabled"]').change(handleEnable);
|
|
$('input:checkbox[name="ITSM_user_level_conf"]').change(handleUserLevel);
|
|
|
|
if(!$('input:checkbox[name="ITSM_enabled"]').is(':checked')) {
|
|
$('#form_remote').hide();
|
|
$('#form_custom_response_settings').hide();
|
|
} else {
|
|
$('#form_remote').show();
|
|
$('#form_custom_response_settings').show();
|
|
}
|
|
|
|
$('#form_enable').css('margin-bottom','20px');
|
|
var showFields = function () {
|
|
$('#form_remote').show();
|
|
$('#form_custom_response_settings').show();
|
|
}
|
|
var hideFields = function () {
|
|
$('#form_remote').hide();
|
|
$('#form_custom_response_settings').hide();
|
|
}
|
|
|
|
var hideUserPass = function () {
|
|
$('.ITSM-remote-setup-ITSM_token').hide();
|
|
}
|
|
|
|
var showUserPass = function () {
|
|
$('.ITSM-remote-setup-ITSM_token').show();
|
|
}
|
|
|
|
var handleEnable = function (event) {
|
|
var is_checked = $('input:checkbox[name="ITSM_enabled"]').is(':checked');
|
|
|
|
if (event.target.value == '1' && is_checked) {
|
|
showFields();
|
|
$('input:checkbox[name="ITSM_enabled"]').attr('checked', true);
|
|
}
|
|
else {
|
|
hideFields();
|
|
$('input:checkbox[name="ITSM_enabled"]').attr('checked', false);
|
|
};
|
|
}
|
|
|
|
$('input:checkbox[name="ITSM_enabled"]').change(handleEnable);
|
|
|
|
$('#button-ITSM').click(function() {
|
|
var pass = $('input#password-ITSM_token').val();
|
|
var host = $('input#text-ITSM_hostname').val();
|
|
testConectionApi(pass, host);
|
|
});
|
|
|
|
$('#button-ITSM-pandora').click(function() {
|
|
var path = $('input#text-ITSM_public_url').val();
|
|
testConectionApiItsmToPandora(path);
|
|
});
|
|
|
|
</script>
|