pandorafms/pandora_doc/pandora_chapter2.xml

<?xml version="1.0" encoding="utf-8"?> 

<chapter>
  <title>Users</title>
  
  <para>
    The definition of a user is based on the user's daily
    activity. One or more profiles can be assigned to a single
    user
  </para>
  
  <para>
    A profile is a list of actions a user can or cannot perform
    on a given group, e.g. "view incidents", "database
    management", etc
  </para>
  
  <para>
    Each user is given a number of groups of agents he/she has
    permission to access, as well as the administrative profile
    he/she will have in each group. Each user can belong to one
    or more groups, with an assigned profile for each of
    them.
  </para>
  
  <para>
    Agent belongs to a group and only one, sharing the group
    with agents of similar characteristics. Groups also contain
    incidents.
  </para>
  
  <para>
    Summarizing: User profiles in Pandora define which users can
    access Pandora as well as what each user can do. Groups
    define elements in common among various users. Each user
    could be in one or more groups at any one time. Each group
    has user profiles which are defined and attached to it.  A
    profile is a list of things a user can do, such as view
    incidents, manage database or other.
  </para>
  
  <sect1>
    <title>Profile manager</title>
    
    <para>
      Pandora's profile manager is used to assign specific
      profiles to each user. A hierarchy of users is so created,
      structured by the user's profile within the company. With
      this system different security levels can be implemented:
      read-only users, agent group coordinators or system
      administrators.
    </para>
    
    <para>
      A profile is created from the Profile Manager tool in the
      Administration menu. There are five predefined
      profiles:
    </para>
    
    <itemizedlist>
      <listitem>
	<para>Operator (Read)</para>
      </listitem>
      <listitem>
	<para>Operator (Write)</para>
      </listitem>
      <listitem>
	<para>Chief Operator</para>
      </listitem>
      <listitem>
	<para>Group coordinator</para>
      </listitem>
      <listitem>
	<para>Pandora Administrator</para>
      </listitem>
    </itemizedlist>
    <para>
      To create a new profile click on "Manage Profiles" ->
      "Create Profile" in the Administration Menu
    </para>
    <graphic fileref="images/image002.png" valign="bottom" align="center"/>    
    <para>
      Any of the following roles can be assigned to a new profile:
    </para>
    <itemizedlist>
      <listitem>
	<para>View incidents (IR)</para>
      </listitem>
      <listitem>
	<para>Edit incidents (IW)</para>
      </listitem>
      <listitem>
	<para>Manage incidents (IM)</para>
      </listitem>
      <listitem>
	<para>View agents (AR). To view agents as well as the events
	generated by them</para>
      </listitem>
      <listitem>
	<para>Edit agents (AW). To modify then agent's modules</para>
      </listitem>
      <listitem>
	<para>Edit alerts (LW). To modify the alerts assigned to an agent</para>
      </listitem>
      <listitem>
	<para>Manage users (UM). To modify users and their roles</para>
      </listitem>
      <listitem>
	<para>Manage DB (DM). To modify the configuration and data
	of the database (Global)</para>
      </listitem>
      <listitem>
	<para>Manage alerts (LM). To define new alerts (Global)</para>
      </listitem>
      <listitem>
	<para>Manage Pandora (PM). To modify general system settings</para>
      </listitem>
    </itemizedlist>
  </sect1>
  
  <sect1>
    <title>Adding a user</title>
    
    <para>
      A user is added clicking on "Manage Users"&gt;"Create user"
      in the Administration Menu
    </para>
    
    <para>
      To create a new user it is necessary to, at least, fill in
      the user ID, the password (twice) and Pandora's global
      profile.
    </para>
    <para>
      A global profile for a user maybe Administrator or
      Standard User.
    </para>
    <para>
      A user with an "Administrator" profile will have the
      highest security privileges in Pandora.
    </para>
    <graphic fileref="images/image003.png" valign="bottom" align="center"/>
    <para>
      Profiles must be assigned for each of the groups a new
      "standard" profile user can access, once the user is
      created and his configuration updated.
    </para>
    <graphic fileref="images/image004.png" valign="bottom" align="center"/>
    <para>
      A user profile is deleted by clicking on the delete icon
      <graphic fileref="../../images/cancel.gif"/> on the right
      hand side of the profile.
    </para>
  </sect1>
  <sect1>
    <title>Deleting a user</title>
    
    <para>
      A user is deleted by clicking on the delete icon <graphic
      fileref="../../images/cancel.gif"/> on the right hand side
      of the user. The list of users is accessed through the
      "Manage Users" option in the Administration menu. 
      <graphic fileref="images/image005.png" valign="bottom" align="center"/>
    </para>
  </sect1>
  <sect1>
    <title>Statistics</title>
    <para>
      The user activity statistics show a graph with the
      activity of the user, being the number of events the audit
      has generated for each user. The number of events of a
      user usually reflects the user's activity.
    </para>
    <para>
      Click on "View Users" -> "Statistics" in the Operation
      menu to show this graph:
    <graphic fileref="images/image006.png" valign="bottom" align="center"/>	  </para>
  </sect1>
  <sect1>
    <title>Messages to users</title>
    <para>
      To create a new message to other user, go to "Messages"
      section in the Operation menu. You can also read the
      received messages, but the sent messages are not stored.
    </para>
    <sect2>
      <title>Messages to groups</title>
      <para>
	From "Messages" -> "Messages to groups" section in the
	Operation menu you can send messages to groups of users.
	The sent messages will not be stores.
      </para>
    </sect2>
  </sect1>
</chapter>