421 lines
12 KiB
PHP
421 lines
12 KiB
PHP
<?php
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// Pandora FMS - http://pandorafms.com
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// ==================================================
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// Copyright (c) 2005-2009 Artica Soluciones Tecnologicas
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// Please see http://pandorafms.org for full contribution list
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// This program is free software; you can redistribute it and/or
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// modify it under the terms of the GNU Lesser General Public License
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// as published by the Free Software Foundation; version 2
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// This program is distributed in the hope that it will be useful,
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// but WITHOUT ANY WARRANTY; without even the implied warranty of
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// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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// GNU General Public License for more details.
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/**
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* @package Include
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* @subpackage Incidents
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*/
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global $config;
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require_once $config['homedir'].'/include/functions_ui.php';
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require_once $config['homedir'].'/include/functions_html.php';
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require_once $config['homedir'].'/include/functions.php';
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/**
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* Show header tabs.
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*
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* @param string $active_tab Current tab or false for View page.
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* @param number $view Id of incident. Show View tab.
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*
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* @return html Print tabs in header.
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*/
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function integriaims_tabs($active_tab, $view=false)
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{
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global $config;
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$url_tabs = ui_get_full_url('index.php?sec=incident&sec2=operation/incidents/');
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$setup_tab['text'] = '<a href="'.ui_get_full_url('index.php?sec=general&sec2=godmode/setup/setup§ion=integria').'">'.html_print_image('images/setup.png', true, ['title' => __('Configure Integria IMS')]).'</a>';
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$list_tab['text'] = '<a href="'.$url_tabs.'list_integriaims_incidents">'.html_print_image('images/list.png', true, ['title' => __('Ticket list')]).'</a>';
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$create_tab['text'] = '<a href="'.$url_tabs.'configure_integriaims_incident">'.html_print_image('images/pencil.png', true, ['title' => __('New ticket')]).'</a>';
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switch ($active_tab) {
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case 'setup_tab':
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$setup_tab['active'] = true;
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$list_tab['active'] = false;
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$create_tab['active'] = false;
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break;
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case 'list_tab':
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$setup_tab['active'] = false;
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$list_tab['active'] = true;
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$create_tab['active'] = false;
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break;
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case 'create_tab':
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$setup_tab['active'] = false;
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$list_tab['active'] = false;
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$create_tab['active'] = true;
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break;
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default:
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$setup_tab['active'] = false;
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$list_tab['active'] = false;
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$create_tab['active'] = false;
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break;
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}
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if ($view) {
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$create_tab['text'] = '<a href="'.$url_tabs.'configure_integriaims_incident&incident_id='.$view.'">'.html_print_image('images/pencil.png', true, ['title' => __('Edit ticket')]).'</a>';
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$view_tab['text'] = '<a href="'.$url_tabs.'dashboard_detail_integriaims_incident&incident_id='.$view.'">'.html_print_image('images/operation.png', true, ['title' => __('View ticket')]).'</a>';
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// When the current page is the View page.
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if (!$active_tab) {
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$view_tab['active'] = true;
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}
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}
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$onheader = [];
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if (check_acl($config['id_user'], 0, 'IR') && $view) {
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$onheader['view'] = $view_tab;
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}
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if (check_acl($config['id_user'], 0, 'PM')) {
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$onheader['configure'] = $setup_tab;
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}
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if (check_acl($config['id_user'], 0, 'IR')) {
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$onheader['list'] = $list_tab;
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}
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if (check_acl($config['id_user'], 0, 'IW')) {
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$onheader['create'] = $create_tab;
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}
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return $onheader;
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}
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/**
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* Gets all the details of Integria IMS API
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*
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* @param string $details Type of API call.
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* @param number $detail_index Send index if you want return the text.
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*
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* @return string or array with result of API call.
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*/
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function integriaims_get_details($details, $detail_index=false)
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{
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global $config;
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switch ($details) {
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case 'status':
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$operation = 'get_incidents_status';
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break;
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case 'group':
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$operation = 'get_groups';
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break;
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case 'priority':
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$operation = 'get_incident_priorities';
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break;
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case 'resolution':
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$operation = 'get_incidents_resolutions';
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break;
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case 'type':
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$operation = 'get_types';
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break;
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default:
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// code...
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break;
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}
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$api_call = integria_api_call($config['integria_hostname'], $config['integria_user'], $config['integria_pass'], $config['integria_api_pass'], $operation);
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$result = [];
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get_array_from_csv_data_pair($api_call, $result);
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if ($detail_index !== false) {
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if ($result[$detail_index] == '' || $result[$detail_index] === null) {
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return __('None');
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} else {
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return $result[$detail_index];
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}
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} else {
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return $result;
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}
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}
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/**
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* Perform an API call to Integria IMS.
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*
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* @param string API host URL.
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* @param string User name.
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* @param string User password.
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* @param string API password.
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* @param string API Operation.
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* @param array Array with parameters required by the API function.
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*
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* @return boolean True if API request succeeded, false if API request failed.
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*/
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function integria_api_call($api_hostname, $user, $user_pass, $api_pass, $operation, $params_array=[], $show_credentials_error_msg=false)
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{
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$params_string = implode(',', $params_array);
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$url_data = [
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'user' => $user,
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'user_pass' => $user_pass,
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'pass' => $api_pass,
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'op' => $operation,
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'params' => html_entity_decode($params_string),
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];
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// Build URL for API request.
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$url = $api_hostname.'/integria/include/api.php';
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// ob_start();
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// $out = fopen('php://output', 'w');
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$ch = curl_init();
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curl_setopt($ch, CURLOPT_URL, $url);
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curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);
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curl_setopt($ch, CURLOPT_POST, true);
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curl_setopt($ch, CURLOPT_POSTFIELDS, $url_data);
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curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
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curl_setopt($ch, CURLOPT_VERBOSE, true);
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curl_setopt($ch, CURLOPT_STDERR, $out);
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$result = curl_exec($ch);
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// fclose($out);
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// $debug = ob_get_clean();
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$http_status = curl_getinfo($ch, CURLINFO_HTTP_CODE);
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$error = false;
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if ($result === false) {
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$error = curl_error($ch);
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}
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curl_close($ch);
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if ($error === true || $http_status !== 200) {
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if ($show_credentials_error_msg === true) {
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ui_print_error_message(__('API request failed. Please check Integria IMS\' access credentials in Pandora setup.'));
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}
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return false;
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} else {
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return $result;
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}
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}
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// Parse CSV consisting of one or more lines of the form key-value pair into an array.
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function get_array_from_csv_data_pair($csv_data, &$array_values)
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{
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$csv_array = explode("\n", $csv_data);
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foreach ($csv_array as $csv_value) {
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if (empty($csv_value)) {
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continue;
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}
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$new_csv_value = str_getcsv($csv_value);
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$array_values[$new_csv_value[0]] = $new_csv_value[1];
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}
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}
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/**
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* Parse CSV consisting of all lines into an array.
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*
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* @param string $csv_data Data returned of csv api call.
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* @param string $array_values Returned array.
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* @param array $index Array to create an associative index (opcional).
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*/
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function get_array_from_csv_data_all($csv_data, &$array_values, $index=false)
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{
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$csv_array = explode("\n", $csv_data);
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foreach ($csv_array as $csv_value) {
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if (empty($csv_value)) {
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continue;
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}
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$new_csv_value = str_getcsv($csv_value);
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if ($index !== false) {
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foreach ($new_csv_value as $key => $value) {
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$new_csv_value_index[$index[$key]] = str_replace(':::', ',', $value);
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;
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}
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$array_values[$new_csv_value[0]] = $new_csv_value_index;
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} else {
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$new_csv_value_comma = array_map(
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function ($item) {
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return str_replace(':::', ',', $item);
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},
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$new_csv_value
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);
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$array_values[$new_csv_value[0]] = $new_csv_value_comma;
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}
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}
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}
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/**
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* Print priority for Integria IMS with colors.
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*
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* @param string $priority value of priority in Integria IMS.
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* @param string $priority_label text shown in color box.
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*
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* @return HTML code to print the color box.
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*/
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function ui_print_integria_incident_priority($priority, $priority_label)
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{
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global $config;
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$output = '';
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switch ($priority) {
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case 0:
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$color = COL_UNKNOWN;
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break;
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case 1:
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$color = COL_NORMAL;
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break;
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case 10:
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$color = COL_NOTINIT;
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break;
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case 2:
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$color = COL_WARNING;
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break;
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case 3:
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$color = COL_ALERTFIRED;
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break;
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case 4:
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$color = COL_CRITICAL;
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break;
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}
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$output = '<div class="priority" style="background: '.$color.'">';
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$output .= $priority_label;
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$output .= '</div>';
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return $output;
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}
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/**
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* Get tickets from Integria IMS.
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*
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* @param array $tickets_filters Filters to send to API.
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*
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* @return array Tickets returned by API call.
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*/
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function get_tickets_integriaims($tickets_filters)
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{
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global $config;
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// Filters.
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$incident_text = $tickets_filters['incident_text'];
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$incident_status = $tickets_filters['incident_status'];
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$incident_group = $tickets_filters['incident_group'];
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$incident_owner = $tickets_filters['incident_owner'];
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$incident_creator = $tickets_filters['incident_creator'];
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$incident_priority = $tickets_filters['incident_priority'];
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$incident_resolution = $tickets_filters['incident_resolution'];
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$created_from = $tickets_filters['created_from'];
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$created_to = $tickets_filters['created_to'];
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// API call.
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$result_api_call_list = integria_api_call(
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$config['integria_hostname'],
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$config['integria_user'],
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$config['integria_pass'],
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$config['integria_api_pass'],
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'get_incidents',
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[
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$incident_text,
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$incident_status,
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$incident_group,
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$incident_priority,
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'0',
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$incident_owner,
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$incident_creator,
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]
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);
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// Return array of api call 'get_incidents'.
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$array_get_incidents = [];
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get_array_from_csv_data_all($result_api_call_list, $array_get_incidents);
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// Modify $array_get_incidents if filter for resolution exists.
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$filter_resolution = [];
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foreach ($array_get_incidents as $key => $value) {
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if ($incident_resolution !== '' && ($array_get_incidents[$key][12] == $incident_resolution)) {
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$filter_resolution[$key] = $array_get_incidents[$key];
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continue;
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}
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}
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if ($incident_resolution !== '') {
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$array_get_incidents = $filter_resolution;
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}
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// Modify $array_get_incidents if filter for date is selected.
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if ($created_from !== '' && $created_to !== '') {
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$date = [];
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$date_utimestamp = [];
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foreach ($array_get_incidents as $key => $value) {
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// Change format date / to -.
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$date[$key] = date('Y-m-d', strtotime($array_get_incidents[$key][9]));
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// Covert date to utimestamp.
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$date_utimestamp[$key] = strtotime($date[$key]);
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}
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// Change format date / to -.
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$created_from_date = date('Y-m-d', strtotime($created_from));
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$created_to_date = date('Y-m-d', strtotime($created_to));
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// Covert date to utimestamp.
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$created_from_timestamp = strtotime($created_from_date);
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$created_to_timestamp = strtotime($created_to_date);
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// Dates within the selected period.
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$selected_period = array_filter(
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$date_utimestamp,
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function ($value) use ($created_from_timestamp, $created_to_timestamp) {
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return ($value >= $created_from_timestamp && $value <= $created_to_timestamp);
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}
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);
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// Return incidents with the correct dates.
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$filter_date = [];
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foreach ($array_get_incidents as $key => $value) {
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foreach ($selected_period as $index => $value) {
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if ($array_get_incidents[$key][0] == $index) {
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$filter_date[$key] = $array_get_incidents[$key];
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continue;
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}
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}
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}
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$array_get_incidents = $filter_date;
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}
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return $array_get_incidents;
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}
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