diff --git a/Becoming-a-Maintainer.md b/Becoming-a-Maintainer.md
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--- a/Becoming-a-Maintainer.md
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@@ -19,4 +19,4 @@ If you're on GitHub, this is probably your natural element.  Bugs need to get fi
 
 ## Issue Triage
 
-Issues need to be groomed and categorized into feature requests or bugs.  For the latter, it may require that you create a virtual machine to replicate the exact environment of the user who sees an error to reproduce.  It's not uncommon for bugs to be OS *and* desktop environment dependent.
+Issues need to be groomed and categorized into feature requests or bugs.  You will need to request missing information and follow up.  You may even have to create a virtual machine to replicate the exact environment of the user who sees an error to reproduce -- it's not uncommon for bugs to be OS *and* desktop environment dependent.
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