icinga2/doc/4-advanced-topics.md

Advanced Topics

This chapter covers a number of advanced topics. If you're new to Icinga you can safely skip over things you're not interested in.

Downtimes

Downtimes can be scheduled for planned server maintenance or any other targetted service outage you are aware of in advance.

Downtimes will suppress any notifications, and may trigger other downtimes too. If the downtime was set by accident, or the duration exceeds the maintenance, you can manually cancel the downtime. Planned downtimes will also be taken into account for SLA reporting tools calculating the SLAs based on the state and downtime history.

Multiple downtimes for a single object may overlap. This is useful when you want to extend your maintenance window taking longer than expected. If there are multiple downtimes triggered for one object, the overall downtime depth will be greater than 1.

If the downtime was scheduled after the problem changed to a critical hard state triggering a problem notification, and the service recovers during the downtime window, the recovery notification won't be suppressed.

Fixed and Flexible Downtimes

A fixed downtime will be activated at the defined start time, and removed at the end time. During this time window the service state will change to NOT-OK and then actually trigger the downtime. Notifications are suppressed and the downtime depth is incremented.

Common scenarios are a planned distribution upgrade on your linux servers, or database updates in your warehouse. The customer knows about a fixed downtime window between 23:00 and 24:00. After 24:00 all problems should be alerted again. Solution is simple - schedule a fixed downtime starting at 23:00 and ending at 24:00.

Unlike a fixed downtime, a flexible downtime will be triggered by the state change in the time span defined by start and end time, and then last for the specified duration in minutes.

Imagine the following scenario: Your service is frequently polled by users trying to grab free deleted domains for immediate registration. Between 07:30 and 08:00 the impact will hit for 15 minutes and generate a network outage visible to the monitoring. The service is still alive, but answering too slow to Icinga 2 service checks. For that reason, you may want to schedule a downtime between 07:30 and 08:00 with a duration of 15 minutes. The downtime will then last from its trigger time until the duration is over. After that, the downtime is removed (may happen before or after the actual end time!).

Scheduling a downtime

This can either happen through a web interface or by sending an external command to the external command pipe provided by the ExternalCommandListener configuration.

Fixed downtimes require a start and end time (a duration will be ignored). Flexible downtimes need a start and end time for the time span, and a duration independent from that time span.

Triggered Downtimes

This is optional when scheduling a downtime. If there is already a downtime scheduled for a future maintenance, the current downtime can be triggered by that downtime. This renders useful if you have scheduled a host downtime and are now scheduling a child host's downtime getting triggered by the parent downtime on NOT-OK state change.

Recurring Downtimes

ScheduledDowntime objects can be used to set up recurring downtimes for services.

Example:

apply ScheduledDowntime "backup-downtime" to Service {
  author = "icingaadmin"
  comment = "Scheduled downtime for backup"

  ranges = {
    monday = "02:00-03:00"
    tuesday = "02:00-03:00"
    wednesday = "02:00-03:00"
    thursday = "02:00-03:00"
    friday = "02:00-03:00"
    saturday = "02:00-03:00"
    sunday = "02:00-03:00"
  }

  assign where "backup" in service.groups
}

Comments

Comments can be added at runtime and are persistent over restarts. You can add useful information for others on repeating incidents (for example "last time syslog at 100% cpu on 17.10.2013 due to stale nfs mount") which is primarly accessible using web interfaces.

Adding and deleting comment actions are possible through the external command pipe provided with the ExternalCommandListener configuration. The caller must pass the comment id in case of manipulating an existing comment.

Acknowledgements

If a problem is alerted and notified you may signal the other notification recipients that you are aware of the problem and will handle it.

By sending an acknowledgement to Icinga 2 (using the external command pipe provided with ExternalCommandListener configuration) all future notifications are suppressed, a new comment is added with the provided description and a notification with the type NotificationFilterAcknowledgement is sent to all notified users.

Expiring Acknowledgements

Once a problem is acknowledged it may disappear from your handled problems dashboard and no-one ever looks at it again since it will suppress notifications too.

This fire-and-forget action is quite common. If you're sure that a current problem should be resolved in the future at a defined time, you can define an expiration time when acknowledging the problem.

Icinga 2 will clear the acknowledgement when expired and start to re-notify if the problem persists.

Time Periods

Time Periods define time ranges in Icinga where event actions are triggered, for example whether a service check is executed or not within the check_period attribute. Or a notification should be sent to users or not, filtered by the period and notification_period configuration attributes for Notification and User objects.

Note

If you are familar with Icinga 1.x - these time period definitions are called legacy timeperiods in Icinga 2.

An Icinga 2 legacy timeperiod requires the ITL provided template legacy-timeperiod.

The TimePeriod attribute ranges may contain multiple directives, including weekdays, days of the month, and calendar dates. These types may overlap/override other types in your ranges dictionary.

The descending order of precedence is as follows:

• Calendar date (2008-01-01)
• Specific month date (January 1st)
• Generic month date (Day 15)
• Offset weekday of specific month (2nd Tuesday in December)
• Offset weekday (3rd Monday)
• Normal weekday (Tuesday)

If you don't set any check_period or notification_period attribute on your configuration objects Icinga 2 assumes 24x7 as time period as shown below.

object TimePeriod "24x7" {
  import "legacy-timeperiod"

  display_name = "Icinga 2 24x7 TimePeriod"
  ranges = {
    "monday"    = "00:00-24:00"
    "tuesday"   = "00:00-24:00"
    "wednesday" = "00:00-24:00"
    "thursday"  = "00:00-24:00"
    "friday"    = "00:00-24:00"
    "saturday"  = "00:00-24:00"
    "sunday"    = "00:00-24:00"
  }
}

If your operation staff should only be notified during workhours create a new timeperiod named workhours defining a work day from 09:00 to 17:00.

object TimePeriod "workhours" {
  import "legacy-timeperiod"

  display_name = "Icinga 2 8x5 TimePeriod"
  ranges = {
    "monday"    = "09:00-17:00"
    "tuesday"   = "09:00-17:00"
    "wednesday" = "09:00-17:00"
    "thursday"  = "09:00-17:00"
    "friday"    = "09:00-17:00"
  }
}

Use the period attribute to assign time periods to Notification and Dependency objects:

object Notification "mail" {
  import "generic-notification"

  host_name = "localhost"

  command = "mail-notification"
  users = [ "icingaadmin" ]
  period = "workhours"
}

Check Result Freshness

In Icinga 2 active check freshness is enabled by default. It is determined by the check_interval attribute and no incoming check results in that period of time.

threshold = last check execution time + check interval

Passive check freshness is calculated from the check_interval attribute if set.

threshold = last check result time + check interval

If the freshness checks are invalid, a new check is executed defined by the check_command attribute.

Check Flapping

The flapping algorithm used in Icinga 2 does not store the past states but calculcates the flapping threshold from a single value based on counters and half-life values. Icinga 2 compares the value with a single flapping threshold configuration attribute named flapping_threshold.

Flapping detection can be enabled or disabled using the enable_flapping attribute.

Volatile Services

By default all services remain in a non-volatile state. When a problem occurs, the SOFT state applies and once max_check_attempts attribute is reached with the check counter, a HARD state transition happens. Notifications are only triggered by HARD state changes and are then re-sent defined by the interval attribute.

It may be reasonable to have a volatile service which stays in a HARD state type if the service stays in a NOT-OK state. That way each service recheck will automatically trigger a notification unless the service is acknowledged or in a scheduled downtime.

External Commands

Icinga 2 provides an external command pipe for processing commands triggering specific actions (for example rescheduling a service check through the web interface).

In order to enable the ExternalCommandListener configuration use the following command and restart Icinga 2 afterwards:

# icinga2 feature enable command

Icinga 2 creates the command pipe file as /var/run/icinga2/cmd/icinga2.cmd using the default configuration.

Web interfaces and other Icinga addons are able to send commands to Icinga 2 through the external command pipe, for example for rescheduling a forced service check:

# /bin/echo "[`date +%s`] SCHEDULE_FORCED_SVC_CHECK;localhost;ping4;`date +%s`" >> /var/run/icinga2/cmd/icinga2.cmd

# tail -f /var/log/messages

Oct 17 15:01:25 icinga-server icinga2: Executing external command: [1382014885] SCHEDULE_FORCED_SVC_CHECK;localhost;ping4;1382014885
Oct 17 15:01:25 icinga-server icinga2: Rescheduling next check for service 'ping4'

A list of currently supported external commands can be found here.

Detailed information on the commands and their required parameters can be found on the Icinga 1.x documentation.

Logging

Icinga 2 supports three different types of logging:

• File logging
• Syslog (on *NIX-based operating systems)
• Console logging (STDOUT on tty)

You can enable additional loggers using the icinga2 feature enable and icinga2 feature disable commands to configure loggers:

Feature	Description
debuglog	Debug log (path: /var/log/icinga2/debug.log, severity: debug or higher)
mainlog	Main log (path: /var/log/icinga2/icinga2.log, severity: information or higher)
syslog	Syslog (severity: warning or higher)

By default file the mainlog feature is enabled. When running Icinga 2 on a terminal log messages with severity information or higher are written to the console.

Performance Data

When a host or service check is executed plugins should provide so-called performance data. Next to that additional check performance data can be fetched using Icinga 2 runtime macros such as the check latency or the current service state (or additional custom attributes).

The performance data can be passed to external applications which aggregate and store them in their backends. These tools usually generate graphs for historical reporting and trending.

Well-known addons processing Icinga performance data are PNP4Nagios, inGraph and Graphite.

Writing Performance Data Files

PNP4Nagios, inGraph and Graphios use performance data collector daemons to fetch the current performance files for their backend updates.

Therefore the Icinga 2 PerfdataWriter object allows you to define the output template format for host and services backed with Icinga 2 runtime vars.

host_format_template = "DATATYPE::HOSTPERFDATA\tTIMET::$icinga.timet$\tHOSTNAME::$host.name$\tHOSTPERFDATA::$host.perfdata$\tHOSTCHECKCOMMAND::$host.checkcommand$\tHOSTSTATE::$host.state$\tHOSTSTATETYPE::$host.statetype$"
service_format_template = "DATATYPE::SERVICEPERFDATA\tTIMET::$icinga.timet$\tHOSTNAME::$host.name$\tSERVICEDESC::$service.name$\tSERVICEPERFDATA::$service.perfdata$\tSERVICECHECKCOMMAND::$service.checkcommand$\tHOSTSTATE::$host.state$\tHOSTSTATETYPE::$host.statetype$\tSERVICESTATE::$service.state$\tSERVICESTATETYPE::$service.statetype$"

The default templates are already provided with the Icinga 2 feature configuration which can be enabled using

# icinga2 feature enable perfdata

By default all performance data files are rotated in a 15 seconds interval into the /var/spool/icinga2/perfdata/ directory as host-perfdata.<timestamp> and service-perfdata.<timestamp>. External collectors need to parse the rotated performance data files and then remove the processed files.

Graphite Carbon Cache Writer

While there are some Graphite collector scripts and daemons like Graphios available for Icinga 1.x it's more reasonable to directly process the check and plugin performance in memory in Icinga 2. Once there are new metrics available, Icinga 2 will directly write them to the defined Graphite Carbon daemon tcp socket.

You can enable the feature using

# icinga2 feature enable graphite

By default the GraphiteWriter object expects the Graphite Carbon Cache to listen at 127.0.0.1 on TCP port 2003.

The current naming schema is

icinga.<hostname>.<metricname>
icinga.<hostname>.<servicename>.<metricname>

You can customize the metric prefix name by using the host_name_template and service_name_template configuration attributes.

The example below uses runtime macros and a global constant named GraphiteEnv. The constant name is freely definable and should be put in the constants.conf file.

const GraphiteEnv = "icinga.env1"

object GraphiteWriter "graphite" {
  host_name_template = GraphiteEnv + ".$host.name$"
  service_name_template = GraphiteEnv + ".$host.name$.$service.name$"
}

To make sure Icinga 2 writes a valid label into Graphite some characters are replaced with _ in the target name:

\/.-  (and space)

The resulting name in Graphite might look like:

www-01 / http-cert / response time
icinga.www_01.http_cert.response_time

In addition to the performance data retrieved from the check plugin, Icinga 2 sends internal check statistic data to Graphite:

metric	description
current_attempt	current check attempt
max_check_attempts	maximum check attempts until the hard state is reached
reachable	checked object is reachable
downtime_depth	number of downtimes this object is in
execution_time	check execution time
latency	check latency
state	current state of the checked object
state_type	0=SOFT, 1=HARD state

The following example illustrates how to configure the storage-schemas for Graphite Carbon Cache. Please make sure that the order is correct because the first match wins.

[icinga_internals]
pattern = ^icinga\..*\.(max_check_attempts|reachable|current_attempt|execution_time|latency|state|state_type)
retentions = 5m:7d

[icinga_default]
# intervals like PNP4Nagios uses them per default
pattern = ^icinga\.
retentions = 1m:2d,5m:10d,30m:90d,360m:4y

GELF Writer

The Graylog Extended Log Format (short: GELF) can be used to send application logs directly to a TCP socket.

While it has been specified by the graylog2 project as their input resource standard, other tools such as Logstash also support GELF as input type.

You can enable the feature using

# icinga2 feature enable gelf

By default the GelfWriter object expects the GELF receiver to listen at 127.0.0.1 on TCP port 12201. The default source attribute is set to icinga2. You can customize that for your needs if required.

Currently these events are processed:

• Check results
• State changes
• Notifications

OpenTSDB Writer

While there are some OpenTSDB collector scripts and daemons like tcollector available for Icinga 1.x it's more reasonable to directly process the check and plugin performance in memory in Icinga 2. Once there are new metrics available, Icinga 2 will directly write them to the defined TSDB TCP socket.

You can enable the feature using

# icinga2 feature enable opentsdb

By default the OpenTsdbWriter object expects the TSD to listen at 127.0.0.1 on port 4242.

The current naming schema is

icinga.host.<metricname>
icinga.service.<servicename>.<metricname>

for host and service checks. The tag host is always applied.

To make sure Icinga 2 writes a valid metric into OpenTSDB some characters are replaced with _ in the target name:

\  (and space)

The resulting name in OpenTSDB might look like:

www-01 / http-cert / response time
icinga.http_cert.response_time

In addition to the performance data retrieved from the check plugin, Icinga 2 sends internal check statistic data to OpenTSDB:

metric	description
current_attempt	current check attempt
max_check_attempts	maximum check attempts until the hard state is reached
reachable	checked object is reachable
downtime_depth	number of downtimes this object is in
execution_time	check execution time
latency	check latency
state	current state of the checked object
state_type	0=SOFT, 1=HARD state

While reachable, state and state_type are metrics for the host or service the other metrics follow the current naming schema

icinga.check.<metricname>

with the following tags

tag	description
type	the check type, one of [host, service]
host	hostname, the check ran on
service	the service name (if type=service)

Note

You might want to set the tsd.core.auto_create_metrics setting to true in your opentsdb.conf configuration file.

Status Data

Icinga 1.x writes object configuration data and status data in a cyclic interval to its objects.cache and status.dat files. Icinga 2 provides the StatusDataWriter object which dumps all configuration objects and status updates in a regular interval.

# icinga2 feature enable statusdata

Icinga 1.x Classic UI requires this data set as part of its backend.

Note

If you are not using any web interface or addon which uses these files you can safely disable this feature.

Compat Logging

The Icinga 1.x log format is considered being the Compat Log in Icinga 2 provided with the CompatLogger object.

These logs are not only used for informational representation in external web interfaces parsing the logs, but also to generate SLA reports and trends in Icinga 1.x Classic UI. Furthermore the Livestatus feature uses these logs for answering queries to historical tables.

The CompatLogger object can be enabled with

# icinga2 feature enable compatlog

By default, the Icinga 1.x log file called icinga.log is located in /var/log/icinga2/compat. Rotated log files are moved into var/log/icinga2/compat/archives.

The format cannot be changed without breaking compatibility to existing log parsers.

# tail -f /var/log/icinga2/compat/icinga.log

[1382115688] LOG ROTATION: HOURLY
[1382115688] LOG VERSION: 2.0
[1382115688] HOST STATE: CURRENT;localhost;UP;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;disk;WARNING;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;http;OK;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;load;OK;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;ping4;OK;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;ping6;OK;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;processes;WARNING;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;ssh;OK;HARD;1;
[1382115688] SERVICE STATE: CURRENT;localhost;users;OK;HARD;1;
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;disk;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;http;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;load;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;ping4;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;ping6;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;processes;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;ssh;1382115705
[1382115706] EXTERNAL COMMAND: SCHEDULE_FORCED_SVC_CHECK;localhost;users;1382115705
[1382115731] EXTERNAL COMMAND: PROCESS_SERVICE_CHECK_RESULT;localhost;ping6;2;critical test|
[1382115731] SERVICE ALERT: localhost;ping6;CRITICAL;SOFT;2;critical test

DB IDO

The IDO (Icinga Data Output) modules for Icinga 2 take care of exporting all configuration and status information into a database. The IDO database is used by a number of projects including Icinga Web 1.x and 2.

Details on the installation can be found in the Configuring DB IDO chapter. Details on the configuration can be found in the IdoMysqlConnection and IdoPgsqlConnection object configuration documentation. The DB IDO feature supports High Availability in the Icinga 2 cluster.

The following example query checks the health of the current Icinga 2 instance writing its current status to the DB IDO backend table icinga_programstatus every 10 seconds. By default it checks 60 seconds into the past which is a reasonable amount of time - adjust it for your requirements. If the condition is not met, the query returns an empty result.

Tip

Use check plugins to monitor the backend.

Replace the default string with your instance name, if different.

Example for MySQL:

# mysql -u root -p icinga -e "SELECT status_update_time FROM icinga_programstatus ps
  JOIN icinga_instances i ON ps.instance_id=i.instance_id
  WHERE (UNIX_TIMESTAMP(ps.status_update_time) > UNIX_TIMESTAMP(NOW())-60)
  AND i.instance_name='default';"

+---------------------+
| status_update_time  |
+---------------------+
| 2014-05-29 14:29:56 |
+---------------------+

Example for PostgreSQL:

# export PGPASSWORD=icinga; psql -U icinga -d icinga -c "SELECT ps.status_update_time FROM icinga_programstatus AS ps
  JOIN icinga_instances AS i ON ps.instance_id=i.instance_id
  WHERE ((SELECT extract(epoch from status_update_time) FROM icinga_programstatus) > (SELECT extract(epoch from now())-60))
  AND i.instance_name='default'";

status_update_time
------------------------
 2014-05-29 15:11:38+02
(1 Zeile)

A detailed list on the available table attributes can be found in the DB IDO Schema documentation.

Check Result Files

Icinga 1.x writes its check result files to a temporary spool directory where they are processed in a regular interval. While this is extremely inefficient in performance regards it has been rendered useful for passing passive check results directly into Icinga 1.x skipping the external command pipe.

Several clustered/distributed environments and check-aggregation addons use that method. In order to support step-by-step migration of these environments, Icinga 2 supports the CheckResultReader object.

There is no feature configuration available, but it must be defined on-demand in your Icinga 2 objects configuration.

object CheckResultReader "reader" {
  spool_dir = "/data/check-results"
}