icinga2/doc/4-monitoring-remote-systems.md

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Monitoring Remote Systems

Agent-less Checks

If the remote service is available using a network protocol and port, and a check plugin is available, you don't necessarily need a local client installed. Rather choose a plugin and configure all parameters and thresholds. The Icinga 2 Template Library already ships various examples.

Agent-based Checks

If the remote services are not directly accessible through the network, a local agent installation exposing the results to check queries can become handy.

SNMP

The SNMP daemon runs on the remote system and answers SNMP queries by plugin binaries. The Monitoring Plugins package ships the check_snmp plugin binary, but there are plenty of existing plugins for specific use cases already around, for example monitoring Cisco routers.

The following example uses the SNMP ITL CheckCommand and just overrides the snmp_oid custom attribute. A service is created for all hosts which have the snmp-community custom attribute.

apply Service "uptime" {
  import "generic-service"

  check_command = "snmp"
  vars.snmp_oid = "1.3.6.1.2.1.1.3.0"

  assign where host.vars.snmp_community != ""
}

SSH

Calling a plugin using the SSH protocol to execute a plugin on the remote server fetching its return code and output. The by_ssh command object is part of the built-in templates and requires the check_by_ssh check plugin which is available in the Monitoring Plugins package.

object CheckCommand "by_ssh_swap" {
  import "by_ssh"

  vars.by_ssh_command = "/usr/lib/nagios/plugins/check_swap -w $by_ssh_swap_warn$ -c $by_ssh_swap_crit$"
  vars.by_ssh_swap_warn = "75%"
  vars.by_ssh_swap_crit = "50%"
}

object Service "swap" {
  import "generic-service"

  host_name = "remote-ssh-host"

  check_command = "by_ssh_swap"

  vars.by_ssh_logname = "icinga"
}

NRPE

NRPE runs as daemon on the remote client including the required plugins and command definitions. Icinga 2 calls the check_nrpe plugin binary in order to query the configured command on the remote client.

The NRPE daemon uses its own configuration format in nrpe.cfg while check_nrpe can be embedded into the Icinga 2 CheckCommand configuration syntax.

You can use the check_nrpe plugin from the NRPE project to query the NRPE daemon. Icinga 2 provides the nrpe check command for this:

Example:

object Service "users" {
  import "generic-service"

  host_name = "remote-nrpe-host"

  check_command = "nrpe"
  vars.nrpe_command = "check_users"
}

nrpe.cfg:

command[check_users]=/usr/local/icinga/libexec/check_users -w 5 -c 10

NSClient++

NSClient++ works on both Windows and Linux platforms and is well known for its magnificent Windows support. There are alternatives like the WMI interface, but using NSClient++ will allow you to run local scripts similar to check plugins fetching the required output and performance counters.

You can use the check_nt plugin from the Monitoring Plugins project to query NSClient++. Icinga 2 provides the nscp check command for this:

Example:

object Service "disk" {
  import "generic-service"

  host_name = "remote-windows-host"

  check_command = "nscp"

  vars.nscp_variable = "USEDDISKSPACE"
  vars.nscp_params = "c"
  vars.nscp_warn = 70
  vars.nscp_crit = 80
}

For details on the NSClient++ configuration please refer to the official documentation.

Icinga 2 Agent

A dedicated Icinga 2 agent supporting all platforms and using the native Icinga 2 communication protocol supported with SSL certificates, IPv4/IPv6 support, etc. is on the development roadmap. Meanwhile remote checkers in a cluster setup could act as immediate replacement, but without any local configuration - or pushing their standalone configuration back to the master node including their check result messages.

Passive Check Results and SNMP Traps

SNMP Traps can be received and filtered by using SNMPTT and specific trap handlers passing the check results to Icinga 2.

Note

The host and service object configuration must be available on the Icinga 2 server in order to process passive check results.

NSCA-NG

NSCA-ng provides a client-server pair that allows the remote sender to push check results into the Icinga 2 ExternalCommandListener feature.

The Icinga 2 Vagrant Demo VM ships a demo integration and further samples.

Distributed Monitoring and High Availability

An Icinga 2 cluster consists of two or more nodes and can reside on multiple architectures. The base concept of Icinga 2 is the possibility to add additional features using components. In case of a cluster setup you have to add the api feature to all nodes.

An Icinga 2 cluster can be used for the following scenarios:

  • High Availability. All instances in the Zone elect one active master and run as Active/Active cluster.
  • Distributed Zones. A master zone and one or more satellites in their zones.
  • Load Distribution. A configuration master and multiple checker satellites.

Before you start configuring the diffent nodes it is necessary to setup the underlying communication layer based on SSL.

Certificate Authority and Certificates

Icinga 2 ships two scripts assisting with CA and node certificate creation for your Icinga 2 cluster.

The first step is the creation of CA running the following command:

# icinga2-build-ca

Please make sure to export the environment variable ICINGA_CA pointing to an empty folder for the newly created CA files:

# export ICINGA_CA="/root/icinga-ca"

Now create a certificate and key file for each node running the following command (replace icinga2a with the required hostname):

# icinga2-build-key icinga2a

Repeat the step for all nodes in your cluster scenario. Save the CA key in case you want to set up certificates for additional nodes at a later time.

Configure the Icinga Node Name

Instead of using the default FQDN as node name you can optionally set that value using the NodeName constant. This setting must be unique for each node, and must also match the name of the local Endpoint object and the SSL certificate common name.

const NodeName = "icinga2a"

Read further about additional naming conventions.

Not specifying the node name will make Icinga 2 using the FQDN. Make sure that all configured endpoint names and common names are in sync.

Cluster Naming Convention

The SSL certificate common name (CN) will be used by the ApiListener object to determine the local authority. This name must match the local Endpoint object name.

Example:

# icinga2-build-key icinga2a
...
Common Name (e.g. server FQDN or YOUR name) [icinga2a]:

# vim cluster.conf

object Endpoint "icinga2a" {
  host = "icinga2a.icinga.org"
}

The Endpoint name is further referenced as endpoints attribute on the Zone object.

object Endpoint "icinga2b" {
  host = "icinga2b.icinga.org"
}

object Zone "config-ha-master" {
  endpoints = [ "icinga2a", "icinga2b" ]
}

Specifying the local node name using the NodeName variable requires the same name as used for the endpoint name and common name above. If not set, the FQDN is used.

const NodeName = "icinga2a"

Configure the ApiListener Object

The ApiListener object needs to be configured on every node in the cluster with the following settings:

A sample config looks like:

object ApiListener "api" {
  cert_path = SysconfDir + "/icinga2/pki/" + NodeName + ".crt"
  key_path = SysconfDir + "/icinga2/pki/" + NodeName + ".key"
  ca_path = SysconfDir + "/icinga2/pki/ca.crt"
  accept_config = true
}

You can simply enable the api feature using

# icinga2-enable-feature api

Edit /etc/icinga2/features-enabled/api.conf if you require the configuration synchronisation enabled.

The certificate files must be readable by the user Icinga 2 is running as. Also, the private key file must not be world-readable.

Configure Cluster Endpoints

Endpoint objects specify the host and port settings for the cluster nodes. This configuration can be the same on all nodes in the cluster only containing connection information.

A sample configuration looks like:

/**
 * Configure config master endpoint
 */

object Endpoint "icinga2a" {
  host = "icinga2a.icinga.org"
}

If this endpoint object is reachable on a different port, you must configure the ApiListener on the local Endpoint object accordingly too.

Configure Cluster Zones

Zone objects specify the endpoints located in a zone. That way your distributed setup can be seen as zones connected together instead of multiple instances in that specific zone.

Zones can be used for high availability, distributed setups and load distribution.

Each Icinga 2 Endpoint must be put into its respective Zone. In this example, you will define the zone config-ha-master where the icinga2a and icinga2b endpoints are located. The check-satellite zone consists of icinga2c only, but more nodes could be added.

The config-ha-master zone acts as High-Availability setup - the Icinga 2 instances elect one active master where all features are running on (for example icinga2a). In case of failure of the icinga2a instance, icinga2b will take over automatically.

object Zone "config-ha-master" {
  endpoints = [ "icinga2a", "icinga2b" ]
}

The check-satellite zone is a separated location and only sends back their checkresults to the defined parent zone config-ha-master.

object Zone "check-satellite" {
  endpoints = [ "icinga2c" ]
  parent = "config-ha-master"
}

Zone Configuration Synchronisation

By default all objects for specific zones should be organized in

/etc/icinga2/zones.d/<zonename>

These zone packages are then distributed to all nodes in the same zone, and to their respective target zone instances.

Each configured zone must exist with the same directory name. The parent zone syncs the configuration to the child zones, if allowed.

object Zone "master" {
  endpoints = [ "icinga2a" ]
}

object Zone "checker" {
  endpoints = [ "icinga2b" ]
  parent = "master"
}

/etc/icinga2/zones.d
  master
    health.conf
  checker
    health.conf
    demo.conf

If the local configuration is newer than the received update Icinga 2 will skip the synchronisation process.

Note

zones.d must not be included in icinga2.conf. Icinga 2 automatically determines the required include directory. This can be overridden using the global constant ZonesDir.

Global configuration zone

If your zone configuration setup shares the same templates, groups, commands, timeperiods, etc. you would have to duplicate quite a lot of configuration objects making the merged configuration on your configuration master unique.

That is not necessary by defining a global zone shipping all those templates. By settting global = true you ensure that this zone configuration template will be synchronized to all involved nodes (only if they accept configuration though).

/etc/icinga2/zones.d
  global-templates/
    templates.conf
    groups.conf
  master
    health.conf
  checker
    health.conf
    demo.conf

In this example, the global zone is called global-templates and must be defined in your zone configuration visible to all nodes.

object Zone "global-templates" {
  global = true
}

If you don't require any global configuration, skip this setting.

Zone Configuration Permissions

Each ApiListener object must have the accept_config attribute set to true to receive configuration from the parent Zone members. Default value is false.

object ApiListener "api" {
  cert_path = SysconfDir + "/icinga2/pki/" + NodeName + ".crt"
  key_path = SysconfDir + "/icinga2/pki/" + NodeName + ".key"
  ca_path = SysconfDir + "/icinga2/pki/ca.crt"
  accept_config = true
}

Initial Cluster Sync

In order to make sure that all of your cluster nodes have the same state you will have to pick one of the nodes as your initial "master" and copy its state file to all the other nodes.

You can find the state file in /var/lib/icinga2/icinga2.state. Before copying the state file you should make sure that all your cluster nodes are properly shut down.

Cluster Health Check

The Icinga 2 ITL ships an internal check command checking all configured EndPoints in the cluster setup. The check result will become critical if one or more configured nodes are not connected.

Example:

apply Service "cluster" {
    check_command = "cluster"
    check_interval = 5s
    retry_interval = 1s

    assign where host.name == "icinga2a"
}

Each cluster node should execute its own local cluster health check to get an idea about network related connection problems from different points of view.

Host With Multiple Cluster Nodes

Special scenarios might require multiple cluster nodes running on a single host. By default Icinga 2 and its features will place their runtime data below the prefix LocalStateDir. By default packages will set that path to /var. You can either set that variable as constant configuration definition in icinga2.conf or pass it as runtime variable to the Icinga 2 daemon.

# icinga2 -c /etc/icinga2/node1/icinga2.conf -DLocalStateDir=/opt/node1/var

Cluster Scenarios

Features in Cluster Zones

Each cluster zone may use available features. If you have multiple locations or departments, they may write to their local database, or populate graphite. Even further all commands are distributed.

DB IDO on the left, graphite on the right side - works. Icinga Web 2 on the left, checker and notifications on the right side - works too. Everything on the left and on the right side - make sure to deal with duplicated notifications and automated check distribution.

Distributed Zones

That scenario fits if your instances are spread over the globe and they all report to a central instance. Their network connection only works towards the central master (or the master is able to connect, depending on firewall policies) which means remote instances won't see each/connect to each other.

All events are synced to the central node, but the remote nodes can still run local features such as a web interface, reporting, graphing, etc. in their own specified zone.

Imagine the following example with a central node in Nuremberg, and two remote DMZ based instances in Berlin and Vienna. The configuration tree on the central instance could look like this:

conf.d/
  templates/
zones.d
  nuremberg/
    local.conf
  berlin/
    hosts.conf
  vienna/
    hosts.conf

The configuration deployment should look like:

  • The master node sends zones.d/berlin to the berlin child zone.
  • The master node sends zones.d/vienna to the vienna child zone.

The endpoint configuration would look like:

object Endpoint "nuremberg-master" {
  host = "nuremberg.icinga.org"
}

object Endpoint "berlin-satellite" {
  host = "berlin.icinga.org"
}

object Endpoint "vienna-satellite" {
  host = "vienna.icinga.org"
}

The zones would look like:

object Zone "nuremberg" {
  endpoints = [ "nuremberg-master" ]
}

object Zone "berlin" {
  endpoints = [ "berlin-satellite" ]
  parent = "nuremberg"
}

object Zone "vienna" {
  endpoints = [ "vienna-satellite" ]
  parent = "nuremberg"
}

The nuremberg-master zone will only execute local checks, and receive check results from the satellite nodes in the zones berlin and vienna.

Load Distribution

If you are planning to off-load the checks to a defined set of remote workers you can achieve that by:

  • Deploying the configuration on all nodes.
  • Let Icinga 2 distribute the load amongst all available nodes.

That way all remote check instances will receive the same configuration but only execute their part. The central instance can also execute checks, but you may also disable the Checker feature.

conf.d/
  templates/
zones.d/
  central/
  checker/

If you are planning to have some checks executed by a specific set of checker nodes you have to define additional zones and define these check objects there.

Endpoints:

object Endpoint "central-node" {
  host = "central.icinga.org"
}

object Endpoint "checker1-node" {
  host = "checker1.icinga.org"
}

object Endpoint "checker2-node" {
  host = "checker2.icinga.org"
}

Zones:

object Zone "central" {
  endpoints = [ "central-node" ]
}

object Zone "checker" {
  endpoints = [ "checker1-node", "checker2-node" ]
  parent = "central"
}

High Availability

High availability with Icinga 2 is possible by putting multiple nodes into a dedicated Zone. All nodes will elect their active master, and retry an election once the current active master failed.

Selected features (such as DB IDO) will only be active on the current active master. All other passive nodes will pause the features without reload/restart.

Connections from other zones will be accepted by all active and passive nodes but all are forwarded to the current active master dealing with the check results, commands, etc.

object Zone "config-ha-master" {
  endpoints = [ "icinga2a", "icinga2b", "icinga2c" ]
}

Two or more nodes in a high availability setup require an initial cluster sync.

Multiple Hierachies

Your central zone collects all check results for reporting and graphing and also does some sort of additional notifications. The customers got their own instances in their local DMZ zones. They are limited to read/write only their services, but replicate all events back to the central instance. Within each DMZ there are additional check instances also serving interfaces for local departments. The customers instances will collect all results, but also send them back to your central instance. Additionally the customers instance on the second level in the middle prohibits you from sending commands to the subjacent department nodes. You're only allowed to receive the results, and a subset of each customers configuration too.

Your central zone will generate global reports, aggregate alert notifications, and check additional dependencies (for example, the customers internet uplink and bandwidth usage).

The customers zone instances will only check a subset of local services and delegate the rest to each department. Even though it acts as configuration master with a central dashboard for all departments managing their configuration tree which is then deployed to all department instances. Furthermore the central NOC is able to see what's going on.

The instances in the departments will serve a local interface, and allow the administrators to reschedule checks or acknowledge problems for their services.