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44 lines
2.5 KiB
HTML
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<html><head><title>troubleshooting LogAnalyzer</title></head>
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<body>
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<h2>troubleshooting LogAnalyzer</h2>
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<p><b>Having trouble with <a href="http://loganalyzer.adiscon.com">LogAnalyzer</a>?</b>
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This page provides some tips on where to look for help and what to do
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if you need to ask for assistance. This page is continously being expanded.
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<p>Useful troublehshooting ressources are:
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<ul>
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<li>The <a href="http://loganalyzer.adiscon.com/doc/">LogAnalyzer documentation</a> - note that the online version always covers
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the most recent development version. However, there is a version-specific
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doc set in each tarball. If you installed LogAnalyzer from a package, there usually
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is a LogAnalyzer-doc package, that often needs to be installed separately. If running the default
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installation, you should simply be able to get to the correct documentation version
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by clicking on the "help" button on any LogAnalyzer page.
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<li>The <a href="http://wiki.rsyslog.com/index.php/PhpLogCon">LogAnalyzer wiki</a>
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(part of the larger rsyslog wiki) provides user tips and experiences.
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<li>Check <a href="http://bugzilla.adiscon.com">the bugzilla</a> to see if your problem is a known
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(and even fixed ;)) bug.
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</ul>
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<p><b>Configuration Problems</b>
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<p>Validate your text configuration settings and, if you use the user system, also the
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configuration stored in your database. Some very few configuration settings can only
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be applied in the text config files.
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<p><b>Asking for Help</b>
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<p>If you can't find the answer yourself, you should look at these places for
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community help.
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<ul>
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<li>The <a href="http://kb.monitorware.com/phpLogCon-f39.html">LogAnalyzer forum</a>. This is
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the preferred method of obtaining support.
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<li>The <a href="http://lists.adiscon.net/mailman/listinfo/phplogcon">LogAnalyzer mailing list</a>.
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This is a low-volume list which occasional gets traffic spikes.
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The mailing list is probably a good place for complex questions.
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</ul>
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<p>[<a href="manual.html">manual index</a>]
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[<a href="http://loganalyzer.adiscon.com">LogAnalyzer site</a>]</p>
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<p><font size="2">This documentation is part of the
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<a href="http://loganalyzer.adiscon.com">Adiscon LogAnalyzer</a> project.<br>
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Copyright © 2008-2011 by <a href="http://www.adiscon.com/">Adiscon</a>.
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Released under the GNU GPL version 3 or higher.
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<a href="http://loganalyzer.adiscon.com/commercial">Adiscon LogAnaylzer commercial licenses are also available.</a>
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</font></p>
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</body></html>
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