224 Commits

Author SHA1 Message Date
LautaroCesso
0ecf88237f
[DEV-340] Refactor edit ticket comment no permission validations (#1207)
* Refactor edit ticket comment no permission validations

* Refactor edit comment path
2022-05-16 17:36:06 -03:00
LautaroCesso
c82aaa001e
[DEV-318] Add edit comment tests (#1194)
* WIP Fix ruby tests

* WIP

* WIP

* Add edit ticket comment test
2022-05-04 11:30:37 -03:00
Guillermo Giuliana
41d7aa5406
[DEV-302] Fix custom filed error message padding (#1190)
* add en translation

* add margin

* add i18n to error

* add minor changes

* add en translations
2022-04-25 18:16:07 -03:00
LautaroCesso
62bd70cc3b
[DEV-318] Make staffs able to edit their own content (#1187)
* Fix edit ticket comment permissions

* wip

* Rename ticketEventToArray variable
2022-04-25 12:43:25 -03:00
LautaroCesso
0f6c64674e
Fix ruby tests (#1188)
* Fix ruby tests

* Add pageSize default value
2022-04-25 12:38:44 -03:00
Joel Elias Méndez
83b8e8094b
[DEV-195] Fix php documentation (#1134)
* fix php documentation

* add descriptions to backend docs

* add missing php documentation

* correct some documentation details
2022-04-19 13:18:23 -03:00
Joel Elias Méndez
b3c8819d83
[DEV-279] Make ticket table show more tickets overview (#1164)
* make ticket table show more tickets overview

* allow user to choose ticket quantity

* add styles

* fix New Tickets section dropdown

* add commented changes

* correct some code issues
2022-04-19 13:17:48 -03:00
Joel Elias Méndez
86cad910ec
[DEV-222] Search fails when staff has no departments assigned (#1172)
* commented pr

* fix no department assigned issue

* undo irrelevants changes
2022-04-19 13:16:31 -03:00
Guillermo Giuliana
f890fdc2d3
[DEV-161] Add apikey to ticket comment path (#1173)
* update ticket comment path

* update validations

* remove useless line
2022-03-29 13:48:46 -03:00
Guillermo Giuliana
639d40ddb0
[DEV-194] Change same department of a ticket bug (#1135)
* add logic into change-departmetn path

* add ruby tests
2022-01-28 14:22:07 -03:00
LautaroCesso
8b4b73402e
Change 4.10.0 to 4.11.0 (#1126) 2022-01-04 13:24:06 -03:00
LautaroCesso
b39e4c2a5f
Fix edit ticket comment (#1107)
* Fix edit ticket comment

* Add some docs comments

* Change some test names
2021-12-02 21:35:37 -03:00
LautaroCesso
402af565a9
[DEV-162] Fix ticket comment issues (#1081)
* Fix bug in UI

* Fix bug in backend

* Fix some issues

* Improve coding

* Improve coding
2021-11-26 17:37:33 -03:00
LautaroCesso
d7ccff1a5a
[DEV-26] Update length validations (#1075)
* Update length validations

* Fix language validations

* Remove unnecessary import

* Delete some semicolons
2021-11-11 17:17:39 -03:00
Guillermo Giuliana
9ed4caf202
[DEV-160] Add user permission into logout path (#1073)
* fix apidoc

* add user verification into logout.php and update ruby tests
2021-11-05 17:06:08 -03:00
Guillermo Giuliana
02cf8f0da3
Update php cookies security (#1056)
* set php cookies

* update edit title doc

* add session renerate id to session createSession function
2021-10-18 22:06:32 -03:00
Guillermo Giuliana
e15bd15f07
Updates to 4.10.0 (#1061)
* change 4.9 to 4.10

* new translations
2021-10-18 22:06:20 -03:00
Guillermo Giuliana
c657d8291f
add controller request secure param (#1060) 2021-10-18 22:05:54 -03:00
Guillermo Giuliana
143776febe
update api documentation (#971) 2021-10-14 17:57:02 -03:00
Guillermo Giuliana
27e86c934c
[DEV-131] Fix delete ticket bug (#1035)
* verify ticket author-user before reduce amount of tickets created

* add ruby test

* change geting tickets by id in ruby tests
2021-09-22 18:20:19 -03:00
Ivan Diaz
064f00388a
Fix undefined property check for user 2021-09-18 23:07:09 -03:00
LautaroCesso
e6441179c9
Fix bug in ticket count in admin panel list users (#967) 2021-01-19 17:15:43 -03:00
Guillermo Giuliana
e554bb64d1
Release 4.9.0 (#965)
Co-authored-by: CircleCI-BOT <ivan@opensupports.com>
2021-01-08 16:27:24 -03:00
Guillermo Giuliana
49dc1ab56c
DEV-86 (#959) 2021-01-05 21:02:35 -03:00
Maximiliano Redigonda
c5d6068e97
Add statistics (#904)
* Adds first_closed_at and last_closed_at to Ticket

* Fixes ticket isClosed function

* Adds reopened column to Ticket table

* Adds stats path

* Adds stats for instant tickets

* Adds basic connection with frontend

* Creates cards to display ticketData

* Adds tooltips with descriptions and i18n

* Adds date range filter to backend

* Adds DateRange filter on frontend

* Documents and better structures code

* Makes $dateRange local

* Adds departments filter on backend

* Adds stats path to menu

* Adds first UI for departments filter in stats

* Implements departments filter on frontend

* Improves styling by adding bootstrap rows

* Improves structure of dynamics queries

* Adds tags filter on backend

* Adding TagFilter for statistics WIP

* Adds missing `id` to propTypes TagSelector

* Removes console.warns

* Adapts form to pass tagnames as value as FormField

* Sends tags to API too

* Makes tag-selector change form with tagnames only

* Fixes tag-selector from ticket-viewer

* Removes console.warn

* Removes logs

* Adds owner filter on backend

* Connects owners frontend with backend for stats

* Style changes for date-selector

* Adds tickets by hours stat to /system/stats path

* Adds chart for tickets created on each hour

* Adds better wrap for ticketdata cards

* Adds getAverageFirstReply to backend stats path

* Adds getNumberOfCreatedTicketsByWeekday to backend

* Adds created tickets by weekday chart

* Disables clicking on the legend to toggle data

* Adds base functions for efficiency stats

* Adds getAverageFirstClosed to backend stats

* Adds getAverageLastClosed to backend stats

* Adds table, filters, and groupBy variables to queries

* Adds response structure with mocks

* Adds totalOwners and totalDepartments

* Adds SQL queries to get department/staff hops of a ticket

* Changes incorrect name

* Rolls back addition of near useless function

* Improves tag array management from redux store

* Fix bug in autocomplete filters.

* Sets default date range to current month.

improves date.js.

* Adds i18n

* wip

* Add media query in admin-panel-stats.scss

* Updates date handling in search-ticket-utils

* Makes tooltip open on hover of the entire block

* Fix date range mobile style.

* Add Loading

* Add submit button and clear button in admin panel stats

* Adds tests for stats and comments old ones

* Add test for stats after a ticket has been created

* Makes default dateRange for stats go to the end of the day

* Factors out function to create ticket and adds test

* Adds instant ticket test

* Adds reopened test

* Commit to save technique to test created_by_hour but is prohibitively slow.

* Updates test of created_by_hour to be more lightweight

* Adds test for created_by_weekday

* Fixes default date and renames a function

* Fixes hover bug by extracting card-stat to its own component

* Fix drawbacks with previous change in style - mobile

Co-authored-by: LautaroCesso <lautaro_cesso@hotmail.com>

* Set up 0 as a minimum number for bar chart

* Moves styles from stats cards to the component

* Removes old /system/get-stats path

* Changes name from /system/stats to /system/get-stats

* Restore getCurrentDate in date transformer

Co-authored-by: LautaroCesso <lautaro_cesso@hotmail.com>
Co-authored-by: Ivan Diaz <ivan@opensupports.com>
2020-12-27 16:22:55 -03:00
Guillermo Giuliana
b8944a3f04
New apikeys permissions (#869)
* back-end  y ruby test

* ruby test

* frontend part

* delete unused component

* resolve relevant  github maxi comments

* delete .catch of getAllkeys

* fix github ivan comments

* add ruby test and minor changes

* search ruby test

* fix name checkticketpermission
2020-10-14 15:08:14 -03:00
Guillermo Giuliana
b73d6d534d
Fix ticket seach query when you are looking for an own ticket that is not in an owned department (#897)
* update departments filter

* update php test
2020-09-29 01:14:06 -03:00
Maximiliano Redigonda
68c3975ea4
Merge pull request #860 from opensupports/optimize-ticket-search
Optimize ticket search
2020-08-24 09:40:04 -03:00
LautaroCesso
7a803dd7ff
Fix security bug, Ticket Number data filtered. (#879) 2020-08-19 23:45:47 -03:00
Maxi Redigonda
4fd9db8651 Assumes all tables exist, updates tests.
An internal function has now a new signature, it receives a query,
and now tests correctly reflect that.
2020-08-03 19:39:48 -03:00
Maxi Redigonda
5b16393659 Optimizes query to avoid information_schema (-2s)
This actually also corrects a bug (previous to this, the query would
find any table with the correct name in any database).
2020-07-30 15:36:28 -03:00
Maxi Redigonda
2bf6b2c23f Centralizes calls to expensive functions (-2.5 s). 2020-07-29 15:50:05 -03:00
Maxi Redigonda
384f7c93d7 Avoids redundant call saving 2.5 seconds 2020-07-29 15:36:18 -03:00
Guillermo Giuliana
791e0969e9
add script and change 4.7.0 to 4.8.0 (#848)
* add script and change 4.7.0 to 4.8

* change end of line 4.8.0 script

* Delete main.py
2020-07-22 07:32:18 -03:00
LautaroCesso
03df5725f7
Fix bugs in change ticket department. (#828)
* fix change department in ticket viewer (FE).

* fix bug change departmet. (BE)

* fix unassigned ticket for any level staff can use it (BE) and add ruby test

* fix ticket department change to un assign ticket correctly (BE) and add ruby test

* fix an error with author id in ticket viewer

* Use get departments for transder in change department params.

* Rename test in change department rb.
2020-07-21 11:04:24 -03:00
Guillermo Giuliana
cd73606852
Super user feature (#841)
* add ruby tests

* update ruby test

* backend part

* add get-supervised-ticket path and ruby tests

* update search-authors path and custom validation to get-supervised-tickets

* add supervised users components and css

* add supervised-users messages

* resolve minor bugs get super ticket, ruby tests and change file name

* add supervisor options on user panel

* change supervisor structure

* add pagination dashboard supervisor tickets

* change error name

* add error to path edit-supervised-list

* fix github comments

* resolve github comment backend

* add minor changes dashboard list tickets page
2020-07-21 06:52:34 -03:00
LautaroCesso
62497d1263
Delete ticket priorities. (#822)
* Delete ticket priorities.

* Fix style in autocomplete component.

* Fix style in tag selector component.

* Fix style in ticket query filters.

* Fix style in ticket viewer.

* Delete commented lines.
2020-07-06 13:39:38 -03:00
LautaroCesso
6d476d5d5d
Ticket filters (#795)
* Delete one line break in table.js

* Add status icon in ticket title

* Compare new filters with previous filters

* Add ticket query filters

* Add departments and priority filters.

* Minor style changes in TagSelector and Tag

* Add content on selected items Autocomplete component

* Delete id prop from autocomplete component

* Add DateSelector and DateRange component.

* Delete compare function and add arrow orderby icon.

* Add dateRange and orderBy filters.

* Add minors changes of tabulations

* Minors changes of funtion name and constant name

* Minors changes of funtion name and constant name part 2.

* Transform SearchBox in a controlled component.

* Add Autocomplete and DateRange component int FormField.

* Add preventDefault event in DropDown.

* Create some customs list.

* Add TagSelector in FormField.

* Add private icon in autocomplete departments filters and correct some errors.

* Delete consoleLogs.

* Add ANY and TAGS (i18n).

* Add search-filters reducer.

* Add CLEAR (i18n).

* Add clear form button in ticket search.

* Correrct titel error in ticket search.

* Correrct style submit button in ticket search.

* Submit form not change orderBy.

* Replace AdminPanelAllTicekts to AdminPanelSearchTicket.

* Correct error when query is empty string.

* Change form style.

* Add show filters button.

* Add minors style changes.

* Add autors filters first part.

* Add autors filters second part.

* Apply filters when enter is pressed in searchbox.

* Change prop name to node proptype in tag component.

* Change search filter actions name.

* Change name of render arrow icon in ticketList Component.

* Fix an error with Autocomplete component.

* Restore demo page and system.

* Update ticket list test.

* Fix an error with timeout in autocomplete test.

* Delete custom ticket list in index.html.

* rder the functions in search-filters-reducer.

* Fix store undefine in session-action-test.

* fix import store in session action test.

* Delete unlock icon in ticket list.

* Change style in autocomplete component.

* Change size of lock icon in ticket list.

* Fix error with blacklist in authors autocomplete.

* Comment session action test.

* Fix test in get-authors.rb and searchTest.php

* Add onChange in tag-selector

* Fix some bugs and autocomplete authors.

* Wip

* wip

* wip

* wip

* Fix authors bugs in orderBy filter.

* Delete some consoleLogs in autocomplete component.

* Fix bug with authors filters when clicked custom list menu.

* Fix highlight menu item bug.

* Fix error when custom tickets list is undefined.

* change double quote to single quote in search filters reducer

* Fix error with get authors path in admin panel ticket search

* Add page in ticket search filters

* Join componentDidMount from Ticket QueryFilter and TicketQuery List in AdminPanelSearchTicket and add retrieveSearchTickets action in seartch ticket reducer.

* rename search tickets api to search tickets utils

* correct import of searchFiltersActions

* move some functions to search tickets utils and date transformer

* Fix bug with component did mount when custom tickets list menu option was clicked

* Fix bug with component did mount and closed filters in url

* Fix bug with authors filters in url when did mount search tickets page

* Fix bug with closed urlFilters in search tickets did mount

* Fix bug when change authors in urlFilters

* Fix bug with authors filters in retrieveSearchTickets action

* Delete changeCustomListFilters action

* Fix error with dateRange filters in retrieveSearchTickets action

* Add page in url

* Rename filtesForAPI to filtersForAPI in search filters reducer.

* Update Autocomplete test

* Fix error with get-authors-test

* fix bug with double request when search ticket page was mounted with item selected menu and delete custom param in url when custom ticket list form was edited

* Add separator line between form filters and tickets table and delete console log

* doubles the animation speed of show filters

* Show form filters in search tickets

* delete console log in session action

* wip

* Fix error with ticket list when custom list change.

* Fix bug with hover of date range component.

* Fix Autocomplete test.

* Fix error with autocomplete owners in ticket query filters component.

Co-authored-by: Ivan Diaz <ivan@opensupports.com>
2020-06-24 16:45:55 -03:00
Ivan Diaz
c7af383ef2
Fix ticket session (#814) 2020-06-19 14:36:49 -03:00
Guillermo Giuliana
17e9dcf53b
fix multiple session handle ticket and update 4.7.0 update script (#812)
* fix multiple session handle ticket

* update 4.7.0 script
2020-06-18 07:08:20 -03:00
Guillermo Giuliana
6a34c24d7d
update script and change 4.6 to 4.7 (#809)
* update script and change 4.6 to 4.7

* fix 4.7.0 script
2020-06-16 21:26:04 -03:00
Guillermo Giuliana
1e7a3e2f4a
Default department feature (#805)
* pt 2

* do not allow to delete default depto

* ticket craete changes and ruby tests

* set langauge to ticket  and ruby tests

* show departments/lenaguages dropdown logic frontend

* default department frontend

* fix github comments

* add logic edit-setting

* add settings to reducer

* resolve git hub comments logic frontend

* delete variables without use

* select default department dropdown

* fix ruby tabulation

* delete creaticketform console.log
2020-06-15 16:27:45 -03:00
Guillermo Giuliana
92a96c276b
Mandatory Login BE and Ruby tests (#757)
* Mandatory Login BE and Ruby tests

* registration handle and remove user-system setting

* create specific paths to mandatory login changing

* BE logic not allow turn off mandatory login without registratrion

* fix github issues

* Delete config['user-system-enabled'].

* Add some tabulations.

* Create MandatoryLoginReducer.

* Replace 'user-system' to 'mandatory-login'.

* Replace user-system toggle to mandatory-login checbox.

* Add some button in the header.

* Change onChange function mandatory login name.

* Disabled checkbox when you should not change it.

* Delete consolelog and some irrelevant lines.

* Change name of mandatory login reducer.

* Change style button in install step 1

* Change style button in install step 2

* Fix loading bug in submmit button.

* Change style button in install step 5

* Change style button in install step 6

* Delete UserSystemEnabled in ticket viewer component.

* Delete UserSystemEnabled in some files.

* Delete onRetriveFail function in main view ticket page.

* Replace user-system-enabled to mandatory-login in some files.

* replace user-system-enabled to mandatory-login in install steps.

* Fix style in dashboard-[Ccreate-ticket-page and dashboard-list-article-page.

* Fix mandatory login issues

Co-authored-by: LautaroCesso <lautaro_cesso@hotmail.com>
Co-authored-by: Ivan Diaz <ivan@opensupports.com>
2020-05-12 19:22:51 -03:00
Guillermo Giuliana
64cfd5a8f1 create get-image-paths function 2020-04-16 10:52:33 -03:00
Guillermo Giuliana
2aded07b56 fix image displaying 2020-04-16 10:07:28 -03:00
Guillermo Giuliana
5b75e5d732 allow empty query in get authors path, changes names 2020-03-02 19:08:19 -03:00
Guillermo Giuliana
c2ce516b4d add custom validation get authors path 2020-03-02 14:14:29 -03:00
Guillermo Giuliana
22b378e0ba fix string order on ticket search 2020-02-29 16:37:03 -03:00
Guillermo Giuliana
31b58308e8 get authors path 2020-02-29 14:21:36 -03:00
Guillermo Giuliana
0a4484133b change 4.6.0 to 4.6.1 2020-02-05 17:15:32 -03:00